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-4-3-2-1-5-and-AR-Server-performance-issues-due-to-Smart-IT-defect-SW005154162026-05-17T21:01:48.000Zhttps://community.helixops.ai/s/article/MyIT-SmartIT-When-login-in-smartIT-the-page-keeps-loading-when-used-load-balancer2026-05-17T21:01:47.000Zhttps://community.helixops.ai/s/article/MyIT-How-to-Enable-Notification-in-MyIT-Universal-Client2026-05-17T21:01:47.000Zhttps://community.helixops.ai/s/article/MyIT-SmartIT-uninstall2026-05-17T21:01:47.000Zhttps://community.helixops.ai/s/article/MyIT-SmartIT-iOS-App-Download-Certificate-Error2026-05-17T21:01:47.000Zhttps://community.helixops.ai/s/article/MyIT-Virtual-Agent-Integration2026-05-17T21:01:46.000Zhttps://community.helixops.ai/s/article/Navigating-Remedyforce-in-Salesforce-Lightning-and-Salesforce-Classic2026-05-17T21:01:44.000Zhttps://community.helixops.ai/s/article/Inquira-KA3613372026-05-17T21:01:33.000Zhttps://community.helixops.ai/s/article/Need-information-on-Tomcat-Security-and-Lock-down-on-the-RSSO-server2026-05-17T21:01:32.000Zhttps://community.helixops.ai/s/article/Inquira-KA3613362026-05-17T21:01:31.000Zhttps://community.helixops.ai/s/article/Need-to-Delete-a-Remedyforce-Queue-but-Cannot-because-there-are-Records-Assigned-to-It-We-Need-to-Move-the-Records-from-One-Queue-to-Another-First2026-05-17T21:01:25.000Zhttps://community.helixops.ai/s/article/Inquira-KA3238612026-05-17T21:01:24.000Zhttps://community.helixops.ai/s/article/Need-to-disable-Override-Risk-Level-option-in-Smart-IT2026-05-17T21:01:24.000Zhttps://community.helixops.ai/s/article/Need-to-hide-Business-Request-in-Browse-Category-of-MyIT2026-05-17T21:01:21.000Zhttps://community.helixops.ai/s/article/Need-to-reinstall-the-TrueSight-Capacity-Optimization-TSCO-Capacity-Agent-when-the-underlying-OS-version-has-been-upgraded2026-05-17T21:01:16.000Zhttps://community.helixops.ai/s/article/need-to-remove-submit-for-approval-button-form-approval-history-related-list2026-05-17T21:01:16.000Zhttps://community.helixops.ai/s/article/need-to-set-the-NextID-forward-for-SRM-Request2026-05-17T21:01:15.000Zhttps://community.helixops.ai/s/article/Inquira-KA3476882026-05-17T21:01:14.000Zhttps://community.helixops.ai/s/article/Inquira-KA2973292026-05-17T21:01:13.000Zhttps://community.helixops.ai/s/article/Inquira-KA3816072026-05-17T21:01:12.000Zhttps://community.helixops.ai/s/article/NetApp-Capacity-View-not-displaying-any-data2026-05-17T21:01:09.000Zhttps://community.helixops.ai/s/article/Check-for-Device-Remote-Poller-Assignments2026-05-17T21:01:05.000Zhttps://community.helixops.ai/s/article/Testing-connectivity2026-05-17T21:00:52.000Zhttps://community.helixops.ai/s/article/Network-Domain-AND-OR-Organizational-Unit-Discovery-results-in-Audit-Failure-and-or-Lockout-for-AD-account-Unknown-user-name-or-bad-password-in-Track-It-11-4-SP12026-05-17T21:00:25.000Zhttps://community.helixops.ai/s/article/Inquira-KA3215192026-05-17T21:00:25.000Zhttps://community.helixops.ai/s/article/New-assets-will-not-merge-into-Inventory-if-the-computer-name-IP-address-or-Service-Tag-matches-a-retired-assets-data2026-05-17T21:00:22.000Zhttps://community.helixops.ai/s/article/New-Device-Does-Not-Appear-in-BMC-Client-Management-Console-After-Installing-Agent2026-05-17T21:00:17.000Zhttps://community.helixops.ai/s/article/New-Events-from-Entuity-do-not-automatically-close-previous-old-event2026-05-17T21:00:17.000Zhttps://community.helixops.ai/s/article/New-fields-on-BMC-Helix-Remedyforce-Base-Element-field-sets2026-05-17T21:00:16.000Zhttps://community.helixops.ai/s/article/New-PATROL-Agents-not-getting-added-in-TrueSight-console2026-05-17T21:00:12.000Zhttps://community.helixops.ai/s/article/New-TrueSight-Capacity-Optimization-TSCO-installation-is-failing-with-error-BCO-INST-ERR101-Error-while-validating-Database-instance-Database-is-not-empty-for-user-BCO-OWN2026-05-17T21:00:10.000Zhttps://community.helixops.ai/s/article/New-TSCO-Kubernetes-2-x-ETL-version-with-enhancements-and-fixes-to-address-memory-errors-crashes-and-filesystem-space2026-05-17T21:00:09.000Zhttps://community.helixops.ai/s/article/Newly-created-LDAP-based-user-is-not-able-to-login-to-the-TSPS-console-Error-You-are-not-authorized-to-use-this-system2026-05-17T21:00:07.000Zhttps://community.helixops.ai/s/article/Newly-Created-Remedyforce-Users-are-Unable-to-Access-Self-Service-Error-Insufficient-Rights2026-05-17T21:00:06.000Zhttps://community.helixops.ai/s/article/Inquira-KA3212762026-05-17T21:00:06.000Zhttps://community.helixops.ai/s/article/NFS-Filesystem-monitoring2026-05-17T21:00:02.000Zhttps://community.helixops.ai/s/article/NGIE-plugin-Carte-Server-not-reachable2026-05-17T21:00:01.000Zhttps://community.helixops.ai/s/article/No-active-Currency-Code-found-on-the-Currency-Code-form-27012011-ARERR-9852026-05-17T20:59:53.000Zhttps://community.helixops.ai/s/article/Inquira-KA3535572026-05-17T20:59:52.000Zhttps://community.helixops.ai/s/article/Inquira-KA4308812026-05-17T20:59:52.000Zhttps://community.helixops.ai/s/article/No-Application-On-Entry-Point2026-05-17T20:59:52.000Zhttps://community.helixops.ai/s/article/Inquira-KA3351232026-05-17T20:59:52.000Zhttps://community.helixops.ai/s/article/No-authentication-credentials-were-provided-to-the-FRS-FWB-00058-error-when-trying-to-run-BOXI-Crystal-Reports-through-the-Mid-Tier2026-05-17T20:59:51.000Zhttps://community.helixops.ai/s/article/No-Carte-Server-with-name-server-name-exists-in-UDM-Config-form-ARERR-87532026-05-17T20:59:50.000Zhttps://community.helixops.ai/s/article/Inquira-KA3436002026-05-17T20:59:50.000Zhttps://community.helixops.ai/s/article/No-Data-available-for-all-TSIM-graphs-and-no-Patrol-events2026-05-17T20:59:48.000Zhttps://community.helixops.ai/s/article/No-data-retrieved-when-trying-to-generate-an-event-report-from-SAP-BO-console2026-05-17T20:59:47.000Zhttps://community.helixops.ai/s/article/No-error-code-specified-in-exception-instance-Retrieving-the-COM-class-factory-for-component-with-CLSID-259E541F-7BC9-482B-B8AC-E5010B9C4796-failed2026-05-17T20:59:45.000Zhttps://community.helixops.ai/s/article/No-events-seen-for-remote-cell-in-TrueSight-Presentation-Server-TSPS-console-when-going-Monitoring-Event-Event-Details2026-05-17T20:59:44.000Zhttps://community.helixops.ai/s/article/No-login-information-was-specified-or-the-specified-login-information-is-invalid-null2026-05-17T20:59:42.000Zhttps://community.helixops.ai/s/article/No-Master-Items-available-to-add-to-a-purchase-order-or-software-title-in-Track-It2026-05-17T20:59:41.000Zhttps://community.helixops.ai/s/article/No-matches-were-found-for-your-qualification-ARWARN-9296-when-opening-survey-link-in-SRM-9-0-012026-05-17T20:59:40.000Zhttps://community.helixops.ai/s/article/No-recommended-templates-found-in-Smart-IT-in-2-x-18-x-or-above-in-smart-recorder-when-templateSearchByAuthoringGroup-is-set-to-true2026-05-17T20:59:36.000Zhttps://community.helixops.ai/s/article/no-terminator-found-after-TERMINATED-and-ENCLOSED-field2026-05-17T20:59:33.000Zhttps://community.helixops.ai/s/article/Modify-All-on-Incidents2026-05-17T20:59:32.000Zhttps://community.helixops.ai/s/article/NOE-log-Plugin-error-8755-when-configuring-TrueSight-Infrastructure-Management-TSIM-to-CMDB-ITSM-integration-with-AR-server-group2026-05-17T20:59:29.000Zhttps://community.helixops.ai/s/article/NOE-QRD-timed-out-when-retrieving-data-from-Atrium-CMDB2026-05-17T20:59:29.000Zhttps://community.helixops.ai/s/article/NOE-QRD-Timeout-Error-when-publishing-a-job-in-TrueSight2026-05-17T20:59:29.000Zhttps://community.helixops.ai/s/article/Non-Admin-users-get-ARERR-9296-No-matches-when-clicking-on-URL-in-Service-Request-Activity-Log-Update-email-notification2026-05-17T20:59:27.000Zhttps://community.helixops.ai/s/article/Inquira-KA4240372026-05-17T20:59:24.000Zhttps://community.helixops.ai/s/article/Normalization-is-not-working-properly-for-NULL-values-for-Model-and-Manufacturer2026-05-17T20:59:24.000Zhttps://community.helixops.ai/s/article/Inquira-KA3460252026-05-17T20:59:23.000Zhttps://community.helixops.ai/s/article/Inquira-KA3839122026-05-17T20:59:21.000Zhttps://community.helixops.ai/s/article/Not-able-to-add-subdomain-to-All-Domain-in-TrueSight-Capacity-Optimization-TSCO2026-05-17T20:59:20.000Zhttps://community.helixops.ai/s/article/Not-able-to-add-comments-in-requests-from-DWP2026-05-17T20:59:20.000Zhttps://community.helixops.ai/s/article/Not-able-to-connect-to-salesforce-via-Pentaho-when-salesforce-critical-update-Require-TLS-1-1-or-higher-for-HTTPS-connections-is-Active2026-05-17T20:59:18.000Zhttps://community.helixops.ai/s/article/Not-able-to-edit-Remedyforce-Permission-set-such-as-Servicedesk-Staff-Servicedesk-Client-and-Remedyforce-Administrator2026-05-17T20:59:15.000Zhttps://community.helixops.ai/s/article/Not-able-to-launch-article-from-Virtual-Agent-Chat-in-BMC-Digital-Workplace2026-05-17T20:59:13.000Zhttps://community.helixops.ai/s/article/Not-able-to-login-into-BMC-Smart-It2026-05-17T20:59:13.000Zhttps://community.helixops.ai/s/article/Inquira-KA3945622026-05-17T20:59:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA3132442026-05-17T20:59:10.000Zhttps://community.helixops.ai/s/article/RF-238602026-05-17T20:59:09.000Zhttps://community.helixops.ai/s/article/Not-able-to-Schedule-pentaho-package-LDAP-2-0-With-Permissions-as-the-Bat-file-will-Error-Unable-to-access-jarfile-launcher-pentaho-application-launcher-6-0-1-0-386-jar2026-05-17T20:59:09.000Zhttps://community.helixops.ai/s/article/Not-able-to-save-changes-in-AR-System-Midtier-config-tool2026-05-17T20:59:09.000Zhttps://community.helixops.ai/s/article/Inquira-KA3613722026-05-17T20:59:08.000Zhttps://community.helixops.ai/s/article/Not-able-to-see-Asset-CI-s-for-a-custom-class-after-UI-Synchronization2026-05-17T20:59:07.000Zhttps://community.helixops.ai/s/article/Not-able-to-see-Current-Host-ID-on-Add-or-Remove-Licenses-Page2026-05-17T20:59:07.000Zhttps://community.helixops.ai/s/article/Not-able-to-see-some-Remedyforce-incidents-in-Custom-views-created2026-05-17T20:59:06.000Zhttps://community.helixops.ai/s/article/Not-Able-To-See-Other-Company-Support-Group-In-Assigned-Group-field-In-Incident-Management2026-05-17T20:59:06.000Zhttps://community.helixops.ai/s/article/Not-able-to-see-OOTB-content-in-Smart-Reporting2026-05-17T20:59:06.000Zhttps://community.helixops.ai/s/article/Not-able-to-see-the-custom-field-set-added-to-Remedyforce-Console-Service-request2026-05-17T20:59:05.000Zhttps://community.helixops.ai/s/article/Not-able-to-view-two-fields-on-the-Work-Order-Form2026-05-17T20:59:01.000Zhttps://community.helixops.ai/s/article/Inquira-KA4194992026-05-17T20:59:01.000Zhttps://community.helixops.ai/s/article/Inquira-KA3648852026-05-17T20:58:59.000Zhttps://community.helixops.ai/s/article/Not-receiving-any-emails-through-Notification-Policy-TrueSight-Infrastructure-Management-Server-TSIM2026-05-17T20:58:56.000Zhttps://community.helixops.ai/s/article/Not-seeing-Broadcast-from-ITSM-in-DWP-if-created-using-Global-Company2026-05-17T20:58:55.000Zhttps://community.helixops.ai/s/article/Notes-or-Resolution-Notes-appear-to-be-cut-off-on-the-main-work-order-form-Must-click-to-open-the-note-in-order-to-see-all-of-the-text2026-05-17T20:58:53.000Zhttps://community.helixops.ai/s/article/Notification-isn-t-sent-when-a-SR-Approval-is-Rejected2026-05-17T20:58:50.000Zhttps://community.helixops.ai/s/article/Inquira-KA3084302026-05-17T20:58:48.000Zhttps://community.helixops.ai/s/article/Notifications-to-support-groups-when-incidents-are-assigned2026-05-17T20:58:47.000Zhttps://community.helixops.ai/s/article/Notifications-stuck-on-NTE-SYS-NT-Process-control-SQL-Exception2026-05-17T20:58:47.000Zhttps://community.helixops.ai/s/article/Notify-action-triggered-however-there-is-no-Create-Entry-call-on-AR-System-Email-Messages2026-05-17T20:58:46.000Zhttps://community.helixops.ai/s/article/Number-of-Attachment-limit-for-Reference-Article-in-Remedy-and-Smart-IT2026-05-17T20:58:37.000Zhttps://community.helixops.ai/s/article/Number-of-Barcode-Licenses-Exceeded-Bar-Code-Devices-Owned-and-In-Use-incorrect-when-adding-a-new-scanner-or-Android-Track-It-barcode-device2026-05-17T20:58:37.000Zhttps://community.helixops.ai/s/article/Numerous-DynamicDataEnrichment-errors-seen-in-the-TrueSight-log-file-after-a-new-HA-installation-of-TrueSight-11-02026-05-17T20:58:35.000Zhttps://community.helixops.ai/s/article/Object-does-not-exist-in-Social2-DB-1003-Error-in-Digital-WorkPlace2026-05-17T20:58:33.000Zhttps://community.helixops.ai/s/article/Inquira-KA3826872026-05-17T20:58:21.000Zhttps://community.helixops.ai/s/article/Offline-Companies-contain-Enabled-CTM-People-records-the-OBO-Global-records-find-these-People-but-they-are-not-really-eligible-as-OBO-user-resulting-in-ERROR-3062026-05-17T20:58:17.000Zhttps://community.helixops.ai/s/article/Offline-Support-group-available-for-assignment-using-Global-assignment-configuration2026-05-17T20:58:17.000Zhttps://community.helixops.ai/s/article/Okta-App-not-forwarding-to-Mid-tier-through-RSSO2026-05-17T20:58:16.000Zhttps://community.helixops.ai/s/article/Oh-no-An-error-occurred-saving-your-details-to-the-database-Please-try-again-later2026-05-17T20:58:16.000Zhttps://community.helixops.ai/s/article/Old-SRM-Import-job-trying-to-run-on-carte-server-anytime-it-restarts2026-05-17T20:58:14.000Zhttps://community.helixops.ai/s/article/Inquira-KA4252252026-05-17T20:58:05.000Zhttps://community.helixops.ai/s/article/Inquira-KA3001792026-05-17T20:57:48.000Zhttps://community.helixops.ai/s/article/On-launching-SmartIT-instead-of-Dashboard-how-to-set-Ticket-Console-as-default-page-for-all-or-specific-users-globally2026-05-17T20:57:48.000Zhttps://community.helixops.ai/s/article/Inquira-KA3658832026-05-17T20:57:47.000Zhttps://community.helixops.ai/s/article/Inquira-KA3306732026-05-17T20:57:40.000Zhttps://community.helixops.ai/s/article/Inquira-KA3713642026-05-17T20:57:39.000Zhttps://community.helixops.ai/s/article/On-TrueSight-Infrastructure-Management-TSIM-Server-Agent-Controller-AC-uses-high-CPU-memory-and-data-collection-for-many-monitors-stops-working2026-05-17T20:57:38.000Zhttps://community.helixops.ai/s/article/On-the-TSCO-Gateway-Server-the-pcron-job-and-other-cron-jobs-are-being-unscheduled-for-the-nightly-Manager-Run-User-Account2026-05-17T20:57:38.000Zhttps://community.helixops.ai/s/article/On-TSPS-Console-Event-Custom-filter-saved-as-landing-page-is-not-loaded-when-user-logs-in2026-05-17T20:57:37.000Zhttps://community.helixops.ai/s/article/ONC-RPC-call-timed-out-ARERR-92-error-trying-to-create-a-CI2026-05-17T20:57:32.000Zhttps://community.helixops.ai/s/article/Onboarding-Process-Fails-in-Remedy-Smart-Reporting2026-05-17T20:57:32.000Zhttps://community.helixops.ai/s/article/Once-work-orders-are-configured-in-a-chain-in-PDT-cancellation-of-a-work-order-still-triggers-subsequent-one2026-05-17T20:57:32.000Zhttps://community.helixops.ai/s/article/Single-click-Intelligent-Ticketing-validation-test-fails-or-hangs2026-05-17T20:57:27.000Zhttps://community.helixops.ai/s/article/Open-Fire-Chat-is-not-working-in-Cluster-mode2026-05-17T20:57:14.000Zhttps://communi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5:04.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-10-7-installation-on-RHEL-6-x-7-x-failing-with-error-Prerequisite-failure-PrePostInstallRunExpectTool-Incorrect-password-provided-for-root2026-05-17T20:55:04.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-PA-How-to-remove-or-add-a-tag-for-PATROL-Agent2026-05-17T20:55:04.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Error-in-patrol-agent-error-logs-after-security-change-DLL-cannot-be-authenticated-Could-not-load-library-apilib-lib-Err-1-02026-05-17T20:55:03.000Zhttps://community.helixops.ai/s/article/Unable-to-load-module-C-BMC-common-security-bin-v3-0-Windows-x86-64-bmccfg100-dll-Cannot-get-initial-values-of-module-stats-No-such-file-or-directory2026-05-17T20:55:03.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Does-PATROL-Agent-supports-kernel-version-4-x-on-oracle-enterprise-linux-OEL-7-62026-05-17T20:55:03.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Post-Install-scripts-are-missing-after-the-PATROL-Agent-installation2026-05-17T20:55:02.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Is-Patrol-Agent-version11-3-compatible-with-Amazon-linux-OS2026-05-17T20:55:02.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-PATROL-Agent-generates-events-related-to-DiscoveryStatus-failure2026-05-17T20:55:02.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Duplicate-agent-hostname-is-visible-in-Truesight-presentation-server-s-devices-page-one-with-FQDN-and-one-without-FQDN-of-server2026-05-17T20:55:02.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-ERROR-RunSilentInstall-sh-line-120-validate-LINUX-X64-Permission-denied2026-05-17T20:55:02.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-How-to-create-a-deployable-package-of-TrueSight-with-sudo-user-and-password2026-05-17T20:55:02.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Is-it-possible-to-install-two-versions-of-the-PATROL-Agent-on-a-single-Windows-or-Unix-server2026-05-17T20:55:01.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-How-to-have-the-PATROL-Agent-auto-start-on-UNIX-OS-AIX2026-05-17T20:55:00.000Zhttps://community.helixops.ai/s/article/PATROLAgent-Can-the-default-time-for-event-cache-and-performance-data-cache-be-modified2026-05-17T20:55:00.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-bmcesi-library-is-not-loaded-error-after-install-on-Linux-platform2026-05-17T20:54:59.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-What-is-the-default-time-for-event-cache-and-performance-data-cache2026-05-17T20:54:59.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Could-not-load-bmcesi-May-not-be-able-to-connect-to-Integration-Service2026-05-17T20:54:58.000Zhttps://community.helixops.ai/s/article/Installation-upgrade-failed-error-when-attempting-to-upgrade-Patrol-agents-from-TrueSight-Presentation-Server-TSPS-Console-11-x-using-KM-push2026-05-17T20:54:58.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Could-not-load-bmcesi-May-not-be-able-to-connect-to-Integration-Service-seen-in-the-Patrol-Agent-error-log2026-05-17T20:54:58.000Zhttps://community.helixops.ai/s/article/PATROL-agent-Can-Patrol-Agent-password-be-changed-via-TrueSight-presenation-server2026-05-17T20:54:57.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-BMC-PATROL-Agent-JRE-installation-and-upgrade-from-previous-version2026-05-17T20:54:57.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Configuring-the-PATROL-Console-Server-PATROL-Agent-for-PAM-support-on-Linux-x86-or-x86-642026-05-17T20:54:56.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Configuration-Error-Received-decrypted-password-It-was-encrypted-upon-receipt-message-is-observed-in-the-PATROL-Agent-error-logs2026-05-17T20:54:56.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Configuring-the-History-Retention-Period-configuration-variable-AgentSetup-historyRetentionPeriod2026-05-17T20:54:56.000Zhttps://community.helixops.ai/s/article/Inquira-KA2934482026-05-17T20:54:55.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Could-not-load-library-pukremotexec-xpc-Err-1-1012026-05-17T20:54:54.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Error-bin-ksh-line-1-mpstat-not-found2026-05-17T20:54:53.000Zhttps://community.helixops.ai/s/article/Patrol-Agent-error-while-loading-shared-libraries-libstdc-so-5-cannot-open-shared-object-file-seen-when-starting-PatrolAgent-or-during-the-installation2026-05-17T20:54:53.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Error-log-shows-message-Binding-PatrolAgent-to-port-xxxx-Port-Number2026-05-17T20:54:53.000Zhttps://community.helixops.ai/s/article/Event-Management-parameter-RefreshParamSettings-alarming2026-05-17T20:54:52.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-fails-to-connect-to-BMC-Helix-Operation-Management2026-05-17T20:54:52.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-Events-generated-by-PATROL-Agent-even-when-the-parameter-values-w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chment-size-and-numbers-of-attachment-in-incoming-emails2026-05-17T20:46:49.000Zhttps://community.helixops.ai/s/article/Queries-on-Knowledge-Search-Articles-in-Digital-WorkPlace-MyIT2026-05-17T20:46:48.000Zhttps://community.helixops.ai/s/article/Queries-regarding-CSV-import2026-05-17T20:46:48.000Zhttps://community.helixops.ai/s/article/Inquira-KA3704942026-05-17T20:46:42.000Zhttps://community.helixops.ai/s/article/Inquira-KA3650452026-05-17T20:46:39.000Zhttps://community.helixops.ai/s/article/Query-to-get-all-Team-names-with-their-member-agents-in-footprints-12-x-from-SQL-database2026-05-17T20:46:36.000Zhttps://community.helixops.ai/s/article/Inquira-KA3691462026-05-17T20:46:34.000Zhttps://community.helixops.ai/s/article/Question-about-CI-AUTO-CREATED-default-SO-in-the-CMDB2026-05-17T20:46:31.000Zhttps://community.helixops.ai/s/article/Inquira-KA3511562026-05-17T20:46:27.000Zhttps://community.helixops.ai/s/article/Question-Management-table-is-blank2026-05-17T20:46:27.000Zhttps://community.helixops.ai/s/article/Questions-about-installing-TrueSight-Integration-Service-Nodes-and-Remote-Cells-as-non-root-user-in-TrueSight-11-x2026-05-17T20:46:14.000Zhttps://community.helixops.ai/s/article/Questions-on-configuring-the-Oracle-database-for-use-with-TrueSight-Infrastructure-Management-11-3-012026-05-17T20:46:12.000Zhttps://community.helixops.ai/s/article/Questions-added-in-the-SRD-are-not-visible-in-the-SRD2026-05-17T20:46:12.000Zhttps://community.helixops.ai/s/article/Inquira-KA4034142026-05-17T20:46:12.000Zhttps://community.helixops.ai/s/article/Inquira-KA3639712026-05-17T20:46:11.000Zhttps://community.helixops.ai/s/article/Questions-on-AR-System-Midtier-preload-prefetch-behavior-when-doing-a-flush-cache-or-sync-cache2026-05-17T20:46:11.000Zhttps://community.helixops.ai/s/article/Inquira-KA3198012026-05-17T20:46:10.000Zhttps://community.helixops.ai/s/article/Questions-on-license-model-for-MyIT2026-05-17T20:46:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA3098942026-05-17T20:46:10.000Zhttps://community.helixops.ai/s/article/Questions-regarding-Re-branding-of-the-MyIT-SmartIT-Mobile-app2026-05-17T20:46:08.000Zhttps://community.helixops.ai/s/article/Questions-Regarding-Smart-Reporting-Mapping-Forms-Fields2026-05-17T20:46:08.000Zhttps://community.helixops.ai/s/article/Questions-regarding-the-creation-of-Quick-View-in-the-Remedyforce-Console2026-05-17T20:46:07.000Zhttps://community.helixops.ai/s/article/Quick-Search-option-dosen-t-provide-the-correct-results2026-05-17T20:46:04.000Zhttps://community.helixops.ai/s/article/Quick-Links-are-missing-in-the-DWP-Admin-Console2026-05-17T20:46:04.000Zhttps://community.helixops.ai/s/article/RF-246832026-05-17T20:45:56.000Zhttps://community.helixops.ai/s/article/Inquira-KA4266092026-05-17T20:45:54.000Zhttps://community.helixops.ai/s/article/RBE-integrations-Problem-with-RBE-and-email-subject-format-RBE-Configuration-integration-records-for-ITSM-and-SRM-with-Setting-Name-of-Request-Prefix2026-05-17T20:45:54.000Zhttps://community.helixops.ai/s/article/RBE-not-able-to-update-worklog-in-certain-incidents2026-05-17T20:45:53.000Zhttps://community.helixops.ai/s/article/RBE-Success-and-Failure-notifications-are-not-working2026-05-17T20:45:53.000Zhttps://community.helixops.ai/s/article/RBE-Transaction-Error-301-Error-while-writing-to-a-file2026-05-17T20:45:52.000Zhttps://community.helixops.ai/s/article/RE-identification-activity-identifies-CIs-against-a-dataset-not-configured-in-the-ID-activity2026-05-17T20:45:51.000Zhttps://community.helixops.ai/s/article/Re-branding-the-DWP-Admin-Console2026-05-17T20:45:50.000Zhttps://community.helixops.ai/s/article/Inquira-KA2962282026-05-17T20:45:47.000Zhttps://community.helixops.ai/s/article/Real-memory-available-for-use-by-applications-parameter-is-not-available-in-Solaris-host2026-05-17T20:45:45.000Zhttps://community.helixops.ai/s/article/Rebooting-a-Windows-server-with-App-Visibility-Agent-for-NET-installed2026-05-17T20:45:44.000Zhttps://community.helixops.ai/s/article/Rebranding-UC-in-DWP-19-022026-05-17T20:45:44.000Zhttps://community.helixops.ai/s/article/Rebranding-the-icon-favicon-ico-in-the-browser-tab-for-new-CMDB-UI2026-05-17T20:45:44.000Zhttps://community.helixops.ai/s/article/Inquira-KA3017052026-05-17T20:45:43.000Zhttps://community.helixops.ai/s/article/Receive-error-Unable-to-setup-data-connection-404-ARERR-9351-when-attempting-Global-search-through-Chrome-browser2026-05-17T20:45:41.000Zhttps://community.helixops.ai/s/article/Inquira-KA3348482026-05-17T20:45:40.000Zhttps://community.helixops.ai/s/article/RF-262062026-05-17T20:45:38.000Zhttps://community.helixops.ai/s/article/Inquira-KA3673972026-05-17T20:45:38.000Zhttps://community.helixops.ai/s/article/Received-double-notifications-SRM-REQ-StatusApproved-if-we-create-change-from-SRM-when-SR-is-approved2026-05-17T20:45:38.000Zhttps://community.helixops.ai/s/article/Inquira-KA3201012026-05-17T20:45:36.000Zhttps://community.helixops.ai/s/article/Receiving-Blocking-insertion-due-to-high-memory-consumption-was-ended-messages-in-the-App-Visibility-Collector-log-file-called-collector-log2026-05-17T20:45:36.000Zhttps://community.helixops.ai/s/article/Receiving-ERROR-SCRIPT-DOWNLOAD-Unable-to-download-script-file-PROJECT-SCRIPT-NAME-message-in-the-Synthetic-Transaction-Execution-Adapter-TEA-Agent-log-agent-log2026-05-17T20:45:35.000Zhttps://community.helixops.ai/s/article/Receiving-javax-net-ssl-SSLHandshakeException-Received-fatal-alert-handshake-failure-in-the-agent-log-file-that-cause-the-App-Visibility-Agent-for-Java-running-on-a-WebSphere-application-to-not-connect-to-App-Visibility-Portal2026-05-17T20:45:35.000Zhttps://community.helixops.ai/s/article/Receiving-Error-retrieving-Tenant-List-error-message-in-TrueSight-Presentation-Server-TSPS-11-0-00-console2026-05-17T20:45:34.000Zhttps://community.helixops.ai/s/article/Receiving-System-Error-page-when-trying-to-access-the-Options-Administration-page-in-the-TSIM-Operations-Console2026-05-17T20:45:34.000Zhttps://community.helixops.ai/s/article/Receiving-You-do-not-have-write-access-to-the-field-before-the-record-is-saved-error-for-field-Association-Type01-when-loading-AssetPeople-data-via-DMT2026-05-17T20:45:34.000Zhttps://community.helixops.ai/s/article/Receiving-a-401-Unauthorized-in-the-Portal-log-file-when-the-App-Visibility-Portal-10-x-xx-server-tries-to-connect-to-the-TrueSight-Presentation-Server-TSPS2026-05-17T20:45:33.000Zhttps://community.helixops.ai/s/article/Inquira-KA3817892026-05-17T20:45:33.000Zhttps://community.helixops.ai/s/article/Inquira-KA3168122026-05-17T20:45:31.000Zhttps://community.helixops.ai/s/article/Receiving-an-error-ARERR-381-when-trying-to-Import-SRD-using-SRM-Export-Import-Console2026-05-17T20:45:31.000Zhttps://community.helixops.ai/s/article/Inquira-KA3327982026-05-17T20:45:30.000Zhttps://community.helixops.ai/s/article/Inquira-KA3235062026-05-17T20:45:30.000Zhttps://community.helixops.ai/s/article/Inquira-KA2981592026-05-17T20:45:28.000Zhttps://community.helixops.ai/s/article/Receiving-Error-You-are-not-authorized-to-act-on-behalf-of-ARERR-464222026-05-17T20:45:28.000Zhttps://community.helixops.ai/s/article/Receiving-error-The-selected-Change-Requestor-s-Support-Group-is-invalid-Reselect-the-group-using-the-field-menu-ARERR-14411512026-05-17T20:45:28.000Zhttps://community.helixops.ai/s/article/Receiving-Error-Article-not-found-in-MyIT-upon-clicking-on-article-during-search-in-MyIT-UC-Console2026-05-17T20:45:27.000Zhttps://community.helixops.ai/s/article/Inquira-KA3247872026-05-17T20:45:25.000Zhttps://community.helixops.ai/s/article/RF-259062026-05-17T20:45:23.000Zhttps://community.helixops.ai/s/article/Inquira-KA2917192026-05-17T20:45:23.000Zhttps://community.helixops.ai/s/article/Receiving-events-with-class-MC-CELL-PARSE-ERROR-in-the-TSIM-cell2026-05-17T20:45:19.000Zhttps://community.helixops.ai/s/article/Receiving-ORA-01000-maximum-open-cursors-exceeded-messages-when-the-App-Visibility-Agent-for-Java-is-running-on-a-WebLogic-application-server2026-05-17T20:45:19.000Zhttps://community.helixops.ai/s/article/Inquira-KA3888752026-05-17T20:45:19.000Zhttps://community.helixops.ai/s/article/Recently-created-records-RKM-Incident-canot-be-serach-because-of-error-Cannot-add-to-the-index-or-close-index-java-io-FileNotFoundException-No-space-left-on-device2026-05-17T20:45:19.000Zhttps://community.helixops.ai/s/article/Inquira-KA3606012026-05-17T20:45:18.000Zhttps://community.helixops.ai/s/article/Reclaiming-Unused-Storage-Capacity-Storage-View-TrueSight-Capacity-Optimization2026-05-17T20:45:18.000Zhttps://community.helixops.ai/s/article/Recommendations-to-publish-a-Mid-tier-on-DMZ2026-05-17T20:45:17.000Zhttps://community.helixops.ai/s/article/Recommended-security-configurations-for-Track-It-20-xx2026-05-17T20:45:15.000Zhttps://community.helixops.ai/s/article/Reconciliation-Engine-fails-to-reconcile-Russian-characters2026-05-17T20:45:14.000Zhttps://community.helixops.ai/s/article/Inquira-KA3623122026-05-17T20:45:14.000Zhttps://community.helixops.ai/s/article/Recon-Job-crashing-as-soon-as-identification-activity-is-triggered2026-05-17T20:45:14.000Zhttps://community.helixops.ai/s/article/Reconciliation-Error-while-loading-meta-data-cache-ARERR-101040-Class-name-of-namespace-does-not-exist-and-Reconciliation-Engine-Terminating-itself-due-to-above-errors2026-05-17T20:45:13.000Zhttps://community.helixops.ai/s/article/0001187732026-05-17T20:45:12.000Zhttps://community.helixops.ai/s/article/Reconciliation-job-log-shows-error2026-05-17T20:45:12.000Zhttps://community.helixops.ai/s/article/Reconciliation-Purge-Job-does-not-remove-MarkAsDeleted-relationships2026-05-17T20:45:11.000Zhttps://community.helixops.ai/s/article/Fields-to-be-reconciled-are-not-part-reconciliation-list--Remedy-AR-System-Server2026-05-17T20:45:10.000Zhttps://community.helixops.ai/s/article/Recording-time-worked-on-an-incident-request-HPD-Help-Desk-Assignment-Log2026-05-17T20:45:08.000Zhttps://community.helixops.ai/s/article/Records-are-deleted-from-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-both-Group-and-group-cache-tables-INCLUDES-VIDEO2026-05-17T20:44:16.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-How-to-synchronize-User-x-and-User-cache-forms-without-using-arreload-utility2026-05-17T20:44:16.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-How-to-Enable-Startup-trace-logging-for-AR-Server2026-05-17T20:44:16.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-How-to-manually-change-the-TCP-port-of-AR-server2026-05-17T20:44:16.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Import-or-creation-of-a-form-encounters-error-SELECT-failed-because-the-following-SET-options-have-incorrect-settings-CONCAT-NULL-YIELDS-NULL2026-05-17T20:44:15.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-How-to-Use-the-Remedy-Management-Console-to-View-Log-Files-in-a-Server-Group-INCLUDES-VIDEO2026-05-17T20:44:15.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-In-a-Server-Group-once-I-make-admin-changes-how-long-before-the-other-servers-reload-the-cache2026-05-17T20:44:15.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-How-to-use-the-API-driver-program2026-05-17T20:44:15.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Installer-fails-on-Windows-when-short-name-for-paths-is-disabled-via-Windows-Registry-setting2026-05-17T20:44:14.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Is-it-possible-to-decrypt-the-passwords-in-the-user-form2026-05-17T20:44:14.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Indexes-show-up-in-DevStudio-and-schema-index-database-table-but-not-found-in-the-Oracle-Database-or-user-indexes-view2026-05-17T20:44:14.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Initialization-of-ARMonitor-failed-error-Failed-to-start-Server-Process-skip-starting-other-process2026-05-17T20:44:14.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Information-about-privileges-to-be-granted-to-user-ARAdmin-while-installation-of-Remedy-9-x-using-Oracle-database2026-05-17T20:44:14.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Install-failed-with-the-error-RIKERROR-Exception-from-RIKJ-command-Definition-import-failed-code-2-filename-opt-app-BMCRemedy-ARSystem-installforms-en-ARSystemServerGroupAdministration-def-Remedy-AR-System-Server2026-05-17T20:44:14.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Queries-about-the-License-Usage-Report-generated-in-the-Add-or-Remove-License-form-regarding-start-end-report-dates2026-05-17T20:44:13.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-ORA-28001-password-expired-for-ARAdmin-user2026-05-17T20:44:13.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Password-validation-failed-the-password-does-not-meet-Windows-policy-requirements-because-it-is-too-short2026-05-17T20:44:13.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Secondary-AR-Server-failed-to-restart-during-upgrade-Only-FileDeployer-process-is-started-Installer-log-shows-Could-not-start-AR-Server-in-timely-manner2026-05-17T20:44:12.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Is-there-a-way-to-suppress-error-messages2026-05-17T20:44:12.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Questions-Changing-Host-Name-in-System-LDAP-AREA-Configuration-and-Mail-Server-configuration2026-05-17T20:44:12.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-The-JARs-in-ARSystem-deploy-folder-are-not-being-loaded-by-Felix-Deployer-Error-Failed-to-install-artifact-BMC-Software-ARSystem-Conf-org-apache-felix-fileinstall-deploy-cfg-in-arerror-log2026-05-17T20:44:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Server-Group-Coordinator-Causing-Non-Responsiveness2026-05-17T20:44:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-The-FB-History-table-is-growing-fast-and-we-need-to-manage-the-growth2026-05-17T20:44:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Server-Group-Signalling-not-Replicating-Workflow-changes-within-the-server-group2026-05-17T20:44:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Questions-related-to-the-processing-of-Hierarchical-Group-updates-by-AR-System-platform2026-05-17T20:44:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-SMTP-Outgoing-mail-send-message-error-javax-mail-SendFailedException-Invalid-Addresses2026-05-17T20:44:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-The-modify-key-is-missing-from-the-Incoming-Email-with-modify-action-email-message2026-05-17T20:44:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-Server-is-not-accessible-using-the-Mid-Tier-URL-ARERR-90-Connection-timed-out2026-05-17T20:44:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Se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-System-Suite2026-05-17T20:44:02.000Zhttps://community.helixops.ai/s/article/Remedy-ARSystem-is-ARSPerl-for-Remedy-supported2026-05-17T20:44:02.000Zhttps://community.helixops.ai/s/article/SDE-225812026-05-17T20:44:02.000Zhttps://community.helixops.ai/s/article/ARS-9-1-SP2-Corrected-issues-defects-AR-System-Server2026-05-17T20:44:02.000Zhttps://community.helixops.ai/s/article/Remedy-ARSystem-Server-FTS-collection-folder-for-SRM-Request-and-TMS-Task-occupying-large-amount-of-disk-space2026-05-17T20:44:02.000Zhttps://community.helixops.ai/s/article/Remedy-Asset-Required-field-cannot-be-blank-SMT-Social-FollowConfig-followerId-ARERR-326-when-trying-to-remove-CI-relationship-from-People-form2026-05-17T20:44:02.000Zhttps://community.helixops.ai/s/article/Normalization-Allow-New-Product-Catalog-Entry-does-not-create-product-entries2026-05-17T20:44:01.000Zhttps://community.helixops.ai/s/article/Inquira-KA4209922026-05-17T20:44:01.000Zhttps://community.helixops.ai/s/article/Remedy-ARS-9-1-02-SP2-Problemas-y-Defectos-Corregidos2026-05-17T20:44:01.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-Upgrade-of-ITSM-v-18-08-from-18-05-using-D2P-displays-the-following-error-Error-in-plugin-ARSYS-ARF-ARMIGRATE-ARERR-87532026-05-17T20:44:00.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-Installing-ITSM-18-05-on-a-secondary-server-when-the-server-group-has-ITSM-18-08-installed2026-05-17T20:43:59.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-ARS-d2p-package-rolled-back-with-error-ERROR-com-bmc-arsys-filedeployer-PayloadProcessor-Process-BMC-EmailEngine-failed-to-start2026-05-17T20:43:59.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-AR-1802-patch-Deployment-failed-with-error-Failed-to-backup-original-file-BMC-Software-ARSystem-Arserver-api-lib-arapi91-build003-jar-The-file-might-be-locked-by-another-process2026-05-17T20:43:59.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-How-to-patch-a-New-Server-in-already-patched-Server-Group-Environment-using-D2P2026-05-17T20:43:59.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-FileDeployer-plugin-process-failed-to-start-during-AR-System-Server-startup2026-05-17T20:43:59.000Zhttps://community.helixops.ai/s/article/Remedy-CMDB-Spoon-error-Error-in-AROutput-Step-Invalid-selection-value-0-for-field-Name-field-name-Id-field-ID-running-an-AROutput-transformation2026-05-17T20:43:59.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-Pre-Deployment-Checklist-for-AR-ITSM-d2p-packages2026-05-17T20:43:58.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-Smart-IT-D2P-Package-is-stuck-in-Importing-Status2026-05-17T20:43:58.000Zhttps://community.helixops.ai/s/article/Not-able-to-deploy-the-ARS-patch-to-all-servers-in-a-server-group2026-05-17T20:43:58.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-Post-running-arpayloaddeploymentutil-sh-getting-error-Exception-in-thread-main-java-lang-UnsupportedClassVersionError-com-bmc-arsys-filedeployer-utilities-PayloadDeploymentUtil-Unsupported-major-minor-version-52-02026-05-17T20:43:58.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-Not-able-to-rollback-d2p-package-past-48-hours-in-19-02-getting-error-Rollback-Timeline-Validation-Failed-Rollback-is-not-allowed-48-hours-after-successful-deployment2026-05-17T20:43:58.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-SRM-Getting-error-ARMigratePlugin-failed-to-validate-SRM-data-return-code-30-when-trying-to-migrate-existing-SRDs-using-AR-System-Deployment-Management-Console2026-05-17T20:43:58.000Zhttps://community.helixops.ai/s/article/Deployment-Waiting-for-Utility-to-Run-in-Secondary-Servers2026-05-17T20:43:58.000Zhttps://community.helixops.ai/s/article/Remedy-Developer-Studio-WSDL-not-loading-properly-in-DevStudio-from-version-18-05-till-20-022026-05-17T20:43:57.000Zhttps://community.helixops.ai/s/article/Remedy-Data-Import-Error-when-attempting-to-use-the-Data-Import-Tool-via-Command-line-java-lang-NullPointerException2026-05-17T20:43:57.000Zhttps://community.helixops.ai/s/article/Remedy-Data-Import-How-to-enable-java-debug-logging-for-Data-Import2026-05-17T20:43:57.000Zhttps://community.helixops.ai/s/article/Remedy-DDM-v9-1-x-Delta-data-Migration-Performance-tuning2026-05-17T20:43:57.000Zhttps://community.helixops.ai/s/article/Remedy-Data-Import-DataImport-bat-error-Could-not-find-or-load-main-class-com-bmc-arsys-apiext-data-DataImport2026-05-17T20:43:57.000Zhttps://community.helixops.ai/s/article/Remedy-D2P-When-deploying-ITSM-d2p-package-its-getting-rollback-with-error-Process-BMC-NormalizationEngine-of-type-BMC-JavaPluginServer-failed-to-start-in-30-seconds2026-05-17T20:43:57.000Zhttps://community.helixops.ai/s/article/Remedy-DevStudio-Timeout-92-ON-RPC-Call-timed-out-while-trying-to-save-a-form2026-05-17T20:43:56.000Zhttps://community.helixops.ai/s/article/Remedy-Deployment-Package-Questions-and-Answers2026-05-17T20:43:56.000Zhttps://community.helixops.ai/s/article/Inquira-KA4151732026-05-17T20:43:56.000Zhttps://community.helixops.ai/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ave-Administrative-permissions-to-perform-this-operation-error-while-running-Reports-Dashboards2026-05-17T20:39:24.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Error-353-You-have-no-access-to-form-form-name-while-running-reports-dashboards2026-05-17T20:39:24.000Zhttps://community.helixops.ai/s/article/An-error-occurred-while-checking-Smart-Reporting-version-In-Smart-Reporting-9-12026-05-17T20:39:24.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-ERROR-8790-Unknown-system-error-org-springframework-transaction-with-Dedicated-AR-Server-on-Read-Only-Database2026-05-17T20:39:24.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-20-02-Installation-Fails-With-Error-Problem-configuring-reporting-server2026-05-17T20:39:23.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-You-Don-t-Have-The-Appropriate-Access-To-Log-On-To-This-Role-Logging-In-As-siadmin-User2026-05-17T20:39:23.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Adjust-dashboard-column-width-from-reports2026-05-17T20:39:23.000Zhttps://community.helixops.ai/s/article/Internal-Remedy-Smart-Reporting-Advanced-Authoring-Virtual-Table-Validation-fails-When-3-Tables-Involved-In-Cross-Join2026-05-17T20:39:23.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-An-exception-occurred-ERROR-92-Timeout-during-database-update-when-trying-to-run-Report2026-05-17T20:39:22.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Add-Smart-Reporting-Context-Root-To-Its-URL2026-05-17T20:39:22.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Ambiguous-column-name-when-using-calculated-field2026-05-17T20:39:22.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Best-Practices-When-Scheduling-Broadcasts2026-05-17T20:39:21.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcast-and-report-fails-with-error-This-report-contains-inaccessible-columns2026-05-17T20:39:21.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcast-emails-not-sent-even-if-the-broadcast-status-is-success-for-private-reports2026-05-17T20:39:21.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Blank-Report-Is-Delivered-To-User-Via-Broadcasting2026-05-17T20:39:21.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcasts-not-sent-to-certain-users2026-05-17T20:39:20.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcast-Task-Failure-Notifications-not-working2026-05-17T20:39:20.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcast-reports-fail-with-error-Invalid-Addresses2026-05-17T20:39:20.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Unable-to-export-child-reports-on-broadcast-to-excel-tabs2026-05-17T20:39:20.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcast-feature-is-not-available-for-Dashboards2026-05-17T20:39:20.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcasting-failing-to-run2026-05-17T20:39:20.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcast-Reports-to-SharePoint2026-05-17T20:39:20.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcast-fails-with-error-An-error-occurred-while-sending-your-message-Please-try-again-later-on-reports-with-co-display2026-05-17T20:39:19.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Broadcast-fails-when-a-user-leaves-the-company-or-gets-deleted2026-05-17T20:39:19.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Cannot-Import-Content-An-error-has-occurred-during-operation-please-try-again-later-or-contact-your-administrator2026-05-17T20:39:18.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Commonly-asked-questions-related-to-Smart-Reporting-application2026-05-17T20:39:18.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-CLOB-Fields-Best-Practices2026-05-17T20:39:18.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Create-Date-Function-Is-not-working-in-views2026-05-17T20:39:17.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-CreateUserInYellowfin-The-user-creation-failed-for-user-Error-in-arcarte-log2026-05-17T20:39:16.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Create-Calculated-Filters2026-05-17T20:39:16.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Configuring-BMC-Remedy-Mid-Tier-to-access-BMC-Remedy-Smart-Reporting2026-05-17T20:39:16.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-reporting-Cross-Launch-from-Midtier-redirects-to-HTTP-Url-Instead-of-HTTPS2026-05-17T20:39:15.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Cross-Launching-from-ITSM-fails-with-login-error-ARERR-94302026-05-17T20:39:15.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Dashboard-analytic-setup-displays-blank-frame2026-05-17T20:39:15.000Zhttps://community.helixops.ai/s/article/DocumentData-table-size-increases-in-Smart-Reporting-DB2026-05-17T20:39:14.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Date-format-differs-when-broadcasting2026-05-17T20:39:14.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Data-source-connection-failed-to-run-reports2026-05-17T20:39:14.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Dedicated-AR-Server-Replicated-Database-Considerations2026-05-17T20:39:14.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Database-table-names2026-05-17T20:39:13.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting2026-05-17T20:39:12.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Error-Caused-by-java-net-BindException-Address-already-in-use-bind-in-the-Catalina-logs2026-05-17T20:39:12.000Zhttps://community.helixops.ai/s/article/Smart-Reporting-Data-population-failed2026-05-17T20:39:12.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Error-ARERR-9430-Accessing-Smart-Reporting-From-Mid-Tier2026-05-17T20:39:11.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Error-Server-Is-Busy-Serving-Maximum-Number-Of-Reporting-Requests-when-launching-the-application2026-05-17T20:39:11.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Error-appears-when-applying-filter-Submit-error-500-Internal-Server-Error2026-05-17T20:39:11.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-ERROR-552-ORA-00932-inconsistent-datatypes-expected-got-CLOB2026-05-17T20:39:11.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Error-in-getting-Client-Organization-while-onboarding2026-05-17T20:39:10.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Error-occurred-when-connecting-to-the-database-java-lang-Exception-Source-AR-System-is-marked-as-unavailable2026-05-17T20:39:10.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-ERROR-8753-Error-in-plugin-Either-job-UserSyncUtil-Job-Object-Id-null-Directory-Id-000000000000000-does-not-exist2026-05-17T20:39:10.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Error-Did-not-find-Remedy-Application-Service-password-for-server-HOSTNAME-in-UDM-RAppPassword-Form2026-05-17T20:39:10.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Error-while-creating-a-chart-in-Smart-Reporting2026-05-17T20:39:09.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Form-not-found-form-name-Note-that-form-names-are-case-sensitive-and-form-names-with-spaces-or-special-characters-must-be-enclosed-in-backticks2026-05-17T20:39:08.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Event-Archive-job-does-not-work-in-Smart-Reporting-Database2026-05-17T20:39:08.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-FTP-Config-for-Helix-SaaS-Environments2026-05-17T20:39:08.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-FreeHand-SQL-functions-hour-datediff-throwing-error-Ambiguous-Column-Name-Hour2026-05-17T20:39:08.000Zhttps://community.helixops.ai/s/article/0003868212026-05-17T20:39:08.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Getting-error-ARERR-9430-while-accessing-Smart-Reporting-from-Mid-Tier-even-when-onboarding-was-successfully-completed2026-05-17T20:39:07.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Getting-java-lang-NullPointerException-error-when-creating-a-UNION-report2026-05-17T20:39:07.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-do-I-export-and-import-private-reports2026-05-17T20:39:06.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-add-banner-to-admin-login-pages2026-05-17T20:39:06.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-hangs-and-query-goes-in-loop-when-refreshing-or-creating-a-simple-report2026-05-17T20:39:06.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Console-without-logging-to-Mid-Tier-Application2026-05-17T20:39:05.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-create-week-age-calculation2026-05-17T20:39:05.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Add-days-to-a-Date-Field2026-05-17T20:39:05.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-add-FTP-broadcast-permission-to-a-role2026-05-17T20:39:05.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-add-remove-the-appended-date-from-the-broadcast-email-attachment-name2026-05-17T20:39:04.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-broadcast-reports-using-CC-recipients2026-05-17T20:39:04.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Broadcast-Reports-to-External-Email-Addresses2026-05-17T20:39:04.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-apply-license-expire-notifications2026-05-17T20:39:04.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-assign-change-roles-to-different-users2026-05-17T20:39:04.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-To-Change-Onboarded-AR-Server-Host-Name-In-the-Admin-Console2026-05-17T20:39:03.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Bypass-Validation-of-a-Calculated-Field2026-05-17T20:39:03.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-change-preferred-language-for-all-users-in-bulk2026-05-17T20:39:02.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-change-the-Hyperlink-field-URL-Type-from-Local-to-Remote2026-05-17T20:39:02.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Private-report-ownership-change2026-05-17T20:39:02.000Zhttps://community.helixops.ai/s/article/Changing-View-Name-in-Smart-Reporting2026-05-17T20:39:02.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-connect-to-SMTP-mail-server-that-uses-TLS-1-22026-05-17T20:39:01.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-convert-age-of-an-incident-in-Days-Hours-minutes-Seconds-format2026-05-17T20:39:01.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-create-Calculated-Fields2026-05-17T20:39:00.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-To-Create-Custom-Views-Fields2026-05-17T20:39:00.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Create-Freehand-Calculated-Fields-Using-Custom-DBFN-Function-INCLUDES-VIDEO2026-05-17T20:39:00.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-create-a-graph-displaying-the-week-start-date2026-05-17T20:39:00.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-create-reports-related-to-broadcast2026-05-17T20:38:59.000Zhttps://community.helixops.ai/s/article/How-to-delete-draft-contents-automatically-in-Smart-Reporting2026-05-17T20:38:59.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Display-First-Day-of-Previous-Month-in-the-Reports-Using-Calculated-Fields2026-05-17T20:38:58.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Export-to-Excel-XLSX-using-the-Low-Memory-Option2026-05-17T20:38:57.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-disable-auto-run-on-a-particular-report2026-05-17T20:38:57.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Enable-Geo-Packs2026-05-17T20:38:57.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Encrypt-the-Database-User-Password-Using-EncryptPassword-Jar-File2026-05-17T20:38:56.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-import-Audit-Reports-Test-Connection-is-not-working-in-default-tenant2026-05-17T20:38:56.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-get-only-the-most-recent-record2026-05-17T20:38:56.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-get-a-list-of-all-active-reports2026-05-17T20:38:56.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Import-Content-without-Datasource-in-Smart-Reporting2026-05-17T20:38:56.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-get-a-list-of-available-content2026-05-17T20:38:56.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-maintain-the-ReportInstance-table-in-Smart-Reporting-if-it-is-growing-in-size2026-05-17T20:38:55.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-obtain-Status-History-field-information-in-Smart-Reporting2026-05-17T20:38:55.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-increase-the-row-limit2026-05-17T20:38:55.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-limit-the-minimum-broadcast-interval2026-05-17T20:38:55.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-make-a-dynamic-substring2026-05-17T20:38:55.000Zhttps://community.helixops.ai/s/article/How-To-Make-Bulk-Changes-For-User-Roles-In-SmartReporting2026-05-17T20:38:55.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-increase-AR-API-timeout-value-on-Linux2026-05-17T20:38:54.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Off-Boarding-Cleanup-in-DB-Repository2026-05-17T20:38:54.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-optimize-Smart-Reporting-Views2026-05-17T20:38:54.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-setup-SFTP-broadcast2026-05-17T20:38:53.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-reset-the-Repository-Database-user-password2026-05-17T20:38:53.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Rep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rticle/Share-Report-Functionality-Not-Working-In-Remedy-Smart-Reporting2026-05-17T20:38:17.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-What-are-the-Configuration-Changes-Required-Post-Repository-Database-Migration-from-One-Environment-to-Other2026-05-17T20:38:17.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Post-Database-Refresh-Activities2026-05-17T20:38:17.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Cross-launch-from-Remedy-console-redirects-to-the-Smart-Reporting-Login-page2026-05-17T20:38:15.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Oh-no-An-error-has-occurred-during-processing-please-try-again-later-when-Importing-Contents-into-Smart-Reporting2026-05-17T20:38:15.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Can-Administrator-user-view-Private-Reports-created-in-the-System2026-05-17T20:38:15.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Export-to-excel-fails-with-Error-while-exporting-into-the-excel-format-error2026-05-17T20:38:14.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Is-it-possible-to-share-Folder-contents-accessible-across-multi-tenant-environment-in-Smart-Reporting2026-05-17T20:38:12.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Private-reports-are-not-visible-on-export-panel2026-05-17T20:38:12.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-To-Select-Smart-Reporting-Repository-Database2026-05-17T20:38:12.000Zhttps://community.helixops.ai/s/article/Smart-Reporting-license-file-for-v20-02-and-Cancelling-the-Installer2026-05-17T20:38:12.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Steps-to-migrate-Smart-Reporting-into-different-domain2026-05-17T20:38:11.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Start-and-Stop-Smart-Reporting-Server-in-Linux-Environment2026-05-17T20:38:11.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reportng-Frequent-timeouts-with-a-Load-Balancer-Url2026-05-17T20:38:10.000Zhttps://community.helixops.ai/s/article/Error-when-clearing-Manager-Group-OR-Assigned-Group-in-an-existing-WorkOrder-Template2026-05-17T20:38:09.000Zhttps://community.helixops.ai/s/article/Remedy-SmartReporting-Error-333-You-have-no-access-to-the-field-HPD-Help-Desk-Archive-451-For-Non-Admin-Users2026-05-17T20:38:09.000Zhttps://community.helixops.ai/s/article/Service-Request-Assignment-Round-Robin-stuck-in-Application-Pending-form2026-05-17T20:38:09.000Zhttps://community.helixops.ai/s/article/Remedy-SSO-fails-to-authenticate-with-LDAP-in-SSL-Mode2026-05-17T20:38:08.000Zhttps://community.helixops.ai/s/article/Remedy-SSO-failed-to-respond-authenticate-after-DB-restart2026-05-17T20:38:08.000Zhttps://community.helixops.ai/s/article/Remedy-SSO-OIDC-login-fails-resource-hashmap-schema-json-not-found2026-05-17T20:38:08.000Zhttps://community.helixops.ai/s/article/RSSO-HTTP-404-when-trying-to-generate-SP-Metadata2026-05-17T20:38:08.000Zhttps://community.helixops.ai/s/article/Remedy-SRM-SRM-surveys-are-configured-to-send-on-each-Completed-Request-but-Survey-Emails-are-not-getting-sent2026-05-17T20:38:07.000Zhttps://community.helixops.ai/s/article/Remedy-SSO-integration-fails-for-all-products-after-rebooting-Windows-server-with-error-An-error-occurred-Please-contact-your-administrator-or-retry-later2026-05-17T20:38:07.000Zhttps://community.helixops.ai/s/article/Remedy-SSO-Install-SQL-Windows-Domain-Authentication2026-05-17T20:38:07.000Zhttps://community.helixops.ai/s/article/Unable-to-import2026-05-17T20:38:07.000Zhttps://community.helixops.ai/s/article/Remedy-SSO-goes-in-a-loop-with-the-client-application-MidTier-DWP-Smartit-after-logging-the-User2026-05-17T20:38:07.000Zhttps://community.helixops.ai/s/article/An-error-occurred-Please-contact-your-administrator-or-retry-later-while-doing-RSSO-Authentication-from-Mid-Tier2026-05-17T20:38:07.000Zhttps://community.helixops.ai/s/article/RSSO-infinite-redirects-after-configuring-AR-authentication2026-05-17T20:38:07.000Zhttps://community.helixops.ai/s/article/Remedy-Task-Management-During-what-scenarios-are-Tasks-set-to-status-Pending-with-the-Status-Reason-as-Assignment2026-05-17T20:38:06.000Zhttps://community.helixops.ai/s/article/ITSM-Remedy-to-Outlook-Calendar-Integration2026-05-17T20:38:05.000Zhttps://community.helixops.ai/s/article/RSSO-How-do-I-use-LDAP-as-a-bypass-if-SAML-goes-down2026-05-17T20:38:05.000Zhttps://community.helixops.ai/s/article/Remedy-Virtual-Chat-How-to-disable-the-Chat-url-of-users2026-05-17T20:38:04.000Zhttps://community.helixops.ai/s/article/Remedy-with-CMDB-Reconciliation-Job-Not-Running-After-Mainteance2026-05-17T20:38:03.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-to-display-Status-Reason-Field-on-Smart-IT-View2026-05-17T20:38:02.000Zhttps://community.helixops.ai/s/article/A-field-value-in-Smart-IT-incident-view-disappears-when-refreshing-the-incident-or-editing-the-ticket2026-05-17T20:38:01.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Activity-feed-entry-displays-time-as-how-many-minutes-or-hours-ago-how-can-I-display-it-in-full-date-format2026-05-17T20:38:01.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Add-extra-Impact-and-Urgency-levels-in-ITSM-and-Smart-IT2026-05-17T20:38:00.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Centralized-Configuration-of-Smart-IT-component-com-bmc-arsys-smartit-is-empty2026-05-17T20:37:59.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-CCS-dwp-base-url-value-Switches-to-dwp-from-myit-after-a-Remedy-Patch-is-Applied2026-05-17T20:37:59.000Zhttps://community.helixops.ai/s/article/Calendars-in-Smart-IT-does-not-show-consistent-start-of-the-week2026-05-17T20:37:59.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Clicking-the-Task-Flow-link-within-Change-Management-Task-tab-opens-a-blank-page2026-05-17T20:37:58.000Zhttps://community.helixops.ai/s/article/Smart-IT-Custom-Asset-Attribute-Is-Not-Visible-Under-Generic-Area-Or-Type-Specific-Area-Views2026-05-17T20:37:57.000Zhttps://community.helixops.ai/s/article/SmartIT-ERROR-8753-Error-in-plugin-BMC-REMEDY-ITSM-SBE-null-while-opening-DWP-requests-in-Smart-Recorder2026-05-17T20:37:56.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-to-address-common-Calendar-Configuration-Issues2026-05-17T20:37:55.000Zhttps://community.helixops.ai/s/article/Remedy-With-Smart-IT-Global-Searches-are-not-working-in-Smart-IT2026-05-17T20:37:55.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-does-Smart-IT-calculate-the-First-Call-Resolution-KPI2026-05-17T20:37:55.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-to-apply-Google-Map-API-Key-to-Smart-IT-18052026-05-17T20:37:55.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-can-we-Remove-field-few-OOTB-fields-like-Affected-Service-from-Incident-or-Other-modules-from-Smart-IT2026-05-17T20:37:55.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-disableCollisionManagement-set-to-True-but-Collision-is-still-detected-in-Change-Calendar-causing-Performance-Issues2026-05-17T20:37:55.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-can-I-troubleshoot-Incorrect-SLA-due-date-shown-in-Smart-IT-error2026-05-17T20:37:55.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Getting-Error-occurred-during-update-request-please-try-again-when-trying-to-modify-Task-View2026-05-17T20:37:55.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-to-change-reset-the-Remedy-Application-Service-Password-in-Smart-IT-INCLUDES-VIDEO2026-05-17T20:37:54.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-to-Disable-Open-Fire-Chat-immediately-after-installing-Smart-IT-or-at-any-time-later2026-05-17T20:37:54.000Zhttps://community.helixops.ai/s/article/Smart-IT-How-To-Display-Custom-Status-Reason-In-Smart-IT-Ticket-Console2026-05-17T20:37:54.000Zhttps://community.helixops.ai/s/article/How-to-hide-unused-change-types-in-Smart-IT2026-05-17T20:37:53.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-to-remove-from-scratch-option-when-creating-a-Change-request-using-Smart-IT2026-05-17T20:37:53.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Incident-and-Work-Order-modules-are-not-visible-in-Smart-IT-after-enabling-PWA2026-05-17T20:37:52.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-to-point-Smart-IT-version-18-05-and-above-to-a-different-AR-Server2026-05-17T20:37:52.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Incident-templates-not-showing-up-in-Smart-Recorder2026-05-17T20:37:52.000Zhttps://community.helixops.ai/s/article/Smart-IT-How-to-upgrade-Apache-Tomcat2026-05-17T20:37:52.000Zhttps://community.helixops.ai/s/article/Knowledge-Article-should-be-visible-only-to-the-users-of-the-company-which-is-selected-in-Knowledge-article-s-metadata2026-05-17T20:37:51.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Is-it-possible-to-make-Smart-IT-use-a-different-time-format-switch-from-12-hour-AM-PM-to-24-hour-clock2026-05-17T20:37:51.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-KPI-DataCollection-data-is-growing-a-lot2026-05-17T20:37:50.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Incorrect-relationship-type-between-Incident-and-Knowledge-Article-when-using-Save-Resolve-from-Smart-Recorder2026-05-17T20:37:50.000Zhttps://community.helixops.ai/s/article/SmartIT-Needs-Attention-flag-appears-on-Ticket-Console-for-Closed-Incidents-Workorders2026-05-17T20:37:49.000Zhttps://community.helixops.ai/s/article/INCLUDES-VIDEO-Smart-IT-OOTB-or-Custom-Incident-fields-are-not-displayed-on-Screen-Configuration-or-on-Ticket-page-after-upgrade2026-05-17T20:37:48.000Zhttps://community.helixops.ai/s/article/Push-notifications-do-not-work-on-Smart-IT-Applicable-for-all-versions-of-Smart-IT2026-05-17T20:37:47.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-PBI-Related-Task-not-showing-in-SmartIT-relationship2026-05-17T20:37:47.000Zhttps://community.helixops.ai/s/article/Smart-IT-Question-on-Smart-IT-landing-page2026-05-17T20:37:47.000Zhttps://community.helixops.ai/s/article/Smart-IT-21-05-Smart-IT-global-search-does-not-return-CI-s-from-AST-BMC-CloudInstance2026-05-17T20:37:45.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Smart-Reporting-URL-connection-is-not-working-from-SmartIT2026-05-17T20:37:44.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Service-Level-Agreement-SLA-progress-bar-disappears-from-Incident-after-updating-Incident-Status2026-05-17T20:37:44.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-SmartIT-won-t-start-after-Upgrade-18-112026-05-17T20:37:43.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-SmartRecorder-SyntaxError-Unexpected-token-in-JSON-at-position-Error-in-Run-Process-Command-Couldn-t-add-ticket-to-the-history2026-05-17T20:37:43.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Ticket-Console-Custom-Presets-lost-after-upgrade-of-Smart-IT-1-6-to-Smart-IT-18-082026-05-17T20:37:43.000Zhttps://community.helixops.ai/s/article/An-error-has-occurred-please-contact-your-administrator2026-05-17T20:37:41.000Zhttps://community.helixops.ai/s/article/Vendor-ticket-number-from-work-order-not-visible-in-smart-IT-ticket-console2026-05-17T20:37:41.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Users-do-not-get-non-support-staff-notification-like-Submission-Cancellation-Completion-Resolution-in-Smart-IT-template-SRM-is-not-installed2026-05-17T20:37:41.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-User-and-Service-Desk-Master-with-all-required-permissions-and-functional-roles-cant-edit-tickets-in-Smart-IT2026-05-17T20:37:41.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Universal-client-page-is-blank-in-browser2026-05-17T20:37:40.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Hashtag-in-the-URL-or-if-URL-contains-smartit-smart-it-instead-of-smartit-app-Error-HTTP-4042026-05-17T20:37:39.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-1-5-01-Rejected-Reason-doesn-t-Show-in-Activity-after-Approver-Rejects-a-Change-Request2026-05-17T20:37:39.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Custom-Filter-in-ticket-console-is-only-available-if-corresponding-custom-column-is-added-in-ticket-console2026-05-17T20:37:38.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Custom-Fields-Supposed-to-Hide-When-View-Incident-Meet-Certain-Condition-But-They-are-Still-Showing-Up2026-05-17T20:37:38.000Zhttps://community.helixops.ai/s/article/Smart-IT-Dashboard-slowness-causes-unresponsive-system2026-05-17T20:37:38.000Zhttps://community.helixops.ai/s/article/Smart-IT-Change-Request-impact-analysis-never-complete2026-05-17T20:37:38.000Zhttps://community.helixops.ai/s/article/How-to-troubleshoot-SBE-Integration-issues-with-Smart-IT2026-05-17T20:37:37.000Zhttps://community.helixops.ai/s/article/Smart-IT-Display-Affected-services-for-a-customer-where-the-customer-does-not-own-the-asset-the-asset-is-owned-by-the-operating-company-service-provider2026-05-17T20:37:37.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Error-While-Submitting-Work-Order-ERROR-306-Value-Doesn-t-Fall-Within-the-Limits-Specified-for-the-Files-Field-ID-WOI-WorkOrderInterface-Create-200000020-Maximum-length-802026-05-17T20:37:37.000Zhttps://community.helixops.ai/s/article/Smart-IT-to-Smart-Reporting-Integration-fails-with-Incorrect-report-server-url-mentioned-in-the-report-server-settings-Exception2026-05-17T20:37:36.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-While-deploying-Smart-IT-HF-getting-error-as-SmartIT-version-is-not-present-ARERR-100002026-05-17T20:37:36.000Zhttps://community.helixops.ai/s/article/The-requirement-is-to-disable-service-requests-listing-from-Ticket-console-Filters-and-global-search-without-disabling-the-service-request-module-in-smart-IT2026-05-17T20:37:36.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-The-problem-when-using-the-anchor-element-in-the-editor-of-the-Knowledge-Base-articles2026-05-17T20:37:35.000Zhttps://community.helixops.ai/s/article/Smart-IT-Cache-Refresh2026-05-17T20:37:20.000Zhttps://community.helixops.ai/s/article/Smart-IT-Change-Note-type-Backout-Plan-not-visible-in-Smart-IT-PWA-when-adding-worklog-on-change-ticket2026-05-17T20:37:20.000Zhttps://community.helixops.ai/s/article/Fields-Label-cannot-be-adjusted-to-LEFT-in-Smart-IT-views2026-05-17T20:37:20.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Images-in-Knowledge-Article-are-broken-missing-or-wrong-images-displayed-after-upgrade2026-05-17T20:37:19.000Zhttps://community.helixops.ai/s/article/Timing-Reason-field-is-not-visible-for-all-change-classes-in-Smart-IT2026-05-17T20:37:19.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Asset-Not-Found2026-05-17T20:37:18.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Custom-fields-are-not-present-in-Available-Fields-list-in-Screen-Configuration-Console2026-05-17T20:37:17.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-During-incident-creation-Affected-Service-field-does-not-get-populated-when-you-use-the-search-affectedCISearchByAssetPeopleRelation-true2026-05-17T20:37:17.000Zhttps://community.helixops.ai/s/article/Inquira-KA4249822026-05-17T20:37:16.000Zhttps://community.helixops.ai/s/article/Remedy-With-Smart-IT-Invalid-Object-Name-U-SmartIT-WOI-WorkOrder-Error-in-SmartIt-Ticket-Console2026-05-17T20:37:16.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-can-I-adjust-the-timeout-to-avoid-getting-the-following-error-Your-session-has-explired-Please-login-again-to-continue2026-05-17T20:37:16.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-How-To-Enable-Subquery-In-Smart-IT-To-Improve-Overall-Performance-INCLUDES-VIDEO2026-05-17T20:37:16.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-New-Value-Added-to-the-Timing-Reason-Field-is-Not-Visible-in-Smart-IT2026-05-17T20:37:15.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Push-Notifications-not-working-on-IOS-and-Android-devices2026-05-17T20:37:13.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Screen-Configuration-Problem-Investigation-Create-View-is-not-available-on-Smart-IT2026-05-17T20:37:13.000Zhttps://community.helixops.ai/s/article/Remedy-with-SmartIT-Attachments-and-Notes-Added-in-the-Service-Request-are-Not-Visible-on-Smart-IT2026-05-17T20:37:10.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-What-are-the-steps-to-add-a-new-column-VIP-in-the-SMART-IT-Ticket-Console-in-On-Prem-or-non-IS-Shared-Ticket-Console-PWA-versions2026-05-17T20:37:10.000Zhttps://community.helixops.ai/s/article/Steps-to-fix-generic-Smart-IT-Social-Bridge-errors2026-05-17T20:37:09.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-AIPATH-Error-in-arerror-log2026-05-17T20:37:07.000Zhttps://community.helixops.ai/s/article/Remedy-ITSM-Error-while-deploying-ITSM-20-02-MSM-Migration-Task-ERROR-552-The-SQL-database-operation-failed-Invalid-column-name-C-fieldId2026-05-17T20:37:07.000Zhttps://community.helixops.ai/s/article/Remedy-SRM-SRM-Upgrade-Install-fails-stops-responding-on-RHEL-82026-05-17T20:37:06.000Zhttps://community.helixops.ai/s/article/Remedy-SLM-SLM-Upgrade-Install-fails-stops-responding-on-RHEL-82026-05-17T20:37:06.000Zhttps://community.helixops.ai/s/article/Defining-Custom-Qualification-for-Archival2026-05-17T20:37:06.000Zhttps://community.helixops.ai/s/article/Remedy-FTS-Como-reconstruir-los-Indices-FTS-en-un-Server-Group2026-05-17T20:37:05.000Zhttps://community.helixops.ai/s/article/Remedy-ITSM-ITSM-Upgrade-Install-fails-stops-responding-on-RHEL-82026-05-17T20:37:05.000Zhttps://community.helixops.ai/s/article/Spring-framework-security-concern-with-1805-Remedy-ARS2026-05-17T20:37:05.000Zhttps://community.helixops.ai/s/article/REMEDY-ARF-CAI-ARERR-8755-SRM-Import-Export-Console2026-05-17T20:37:05.000Zhttps://community.helixops.ai/s/article/Remedyforce-Exporting-report-to-Excel-show-a-blank-file2026-05-17T20:37:01.000Zhttps://community.helixops.ai/s/article/Remedyforce-How-to-use-Data-Loader-Command-Line2026-05-17T20:37:01.000Zhttps://community.helixops.ai/s/article/Remedyforce-Unable-to-connect-smart-sync-due-to-error-unexpected-end-of-file-from-server2026-05-17T20:37:00.000Zhttps://community.helixops.ai/s/article/Remedyforce-Salesforce-error-common-exception-SfdcSqlException-01031-insufficient-privileges2026-05-17T20:36:59.000Zhttps://community.helixops.ai/s/article/Remedyforce-How-to-Troubleshoot-Inbound-Email-Errors-in-Salesforce-If-Salesforce-exchange-has-received-email2026-05-17T20:36:59.000Zhttps://community.helixops.ai/s/article/Remedyforce-Bounced-Error-email-shows-Remote-Server-returned-5-5-4-exception-common-apex-runtime-impl-ExecutionException2026-05-17T20:36:58.000Zhttps://community.helixops.ai/s/article/Remedyforce-Approval-process-error-message-This-approval-request-requires-the-next-approver-to-be-determined-by-the-Client-Manager-field-This-value-is-empty-Please-contact-your-administrator-for-more-information2026-05-17T20:36:58.000Zhttps://community.helixops.ai/s/article/Remedyforce-Auto-Assignment-Not-Working-for-Incidents-Opened-from-Self-Service2026-05-17T20:36:58.000Zhttps://community.helixops.ai/s/article/Remedyforce-Auto-Assignment-Not-Working-when-Status-is-Set-to-Assigned2026-05-17T20:36:58.000Zhttps://community.helixops.ai/s/article/Remedyforce-Change-Default-value-Relationship-Type-picklist-in-CMDB2026-05-17T20:36:57.000Zhttps://community.helixops.ai/s/article/Remedyforce-client-and-VIP-field-relationship2026-05-17T20:36:57.000Zhttps://community.heli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-not-available-on-SmartIT-dashboard2026-05-17T20:28:33.000Zhttps://community.helixops.ai/s/article/Smart-IT-Out-of-the-Box-fields-Owner-Name-Owner-Contact-Additional-Information-Accounting-Code-not-available-for-selection-on-Asset-View-Screen-Configuration2026-05-17T20:28:33.000Zhttps://community.helixops.ai/s/article/Smart-IT-Product-category-tiers-get-overwritten-and-throw-error-ERROR-14412212026-05-17T20:28:33.000Zhttps://community.helixops.ai/s/article/Smart-IT-Problema-Con-La-Descarga-del-Archivo-IPA-iOS-No-se-pudo-descargar-la-aplicacion-Smart-IT-y-debido-a-eso-no-se-puede-instalar-en-este-momento2026-05-17T20:28:33.000Zhttps://community.helixops.ai/s/article/Smart-IT-PWA-Getting-Error-Http-failure-response-for-arsys-web-v1-0-form-onbmc-s-When-trying-to-create-new-ticket2026-05-17T20:28:32.000Zhttps://community.helixops.ai/s/article/Smart-IT-How-to-Unfollow-tickets-and-resources2026-05-17T20:28:32.000Zhttps://community.helixops.ai/s/article/Smart-IT-Root-cause-menu-blank-in-Problem-Investigation-when-company-name-includes-ampersand-sign2026-05-17T20:28:31.000Zhttps://community.helixops.ai/s/article/Smart-IT-Risk-Assessment-Questions-Are-Not-Being-Displayed-Correclty2026-05-17T20:28:31.000Zhttps://community.helixops.ai/s/article/Smart-IT-Smart-IT-is-not-capturing-permissions-given-in-ITSM2026-05-17T20:28:30.000Zhttps://community.helixops.ai/s/article/Smart-IT-Resolution-Notes-are-cleared-when-a-resolved-incident-is-re-assigned-to-another-support-group2026-05-17T20:28:30.000Zhttps://community.helixops.ai/s/article/Smart-IT-Shared-Ticket-Console-No-Option-to-Set-a-Default-Filter2026-05-17T20:28:30.000Zhttps://community.helixops.ai/s/article/Smart-IT-Selection-value-from-HPD-Help-Desk-cannot-be-found-for-the-CONSOLIDATEDSTATUSREASON-field-on-the-SHR-UnionSmartIT-TicketConsole-View-Form-Ensure-all-selection-values-exist-and-try-again-ARERR-487472026-05-17T20:28:30.000Zhttps://community.helixops.ai/s/article/Smart-IT-Save-Resolve-Incident-with-KB-doesn-t-update-the-Operational-Resolution-Category-of-Incident2026-05-17T20:28:30.000Zhttps://community.helixops.ai/s/article/Smart-IT-Status-Changes-generate-Work-Info-always-in-English2026-05-17T20:28:29.000Zhttps://community.helixops.ai/s/article/Smart-IT-Social-Bridge-error-Unable-to-parse-JSON-error-when-relating-CI-to-a-Task-which-is-related-to-Incident-Change-or-Work-Order2026-05-17T20:28:29.000Zhttps://community.helixops.ai/s/article/Smart-IT-Smart-IT-service-would-start-and-then-stop-immediately-it-would-not-stay-running-IncompatibleChangeClassError-Bouncy-Castle-jar2026-05-17T20:28:29.000Zhttps://community.helixops.ai/s/article/Smart-IT-The-History-Icon-in-Smart-IT-is-not-Appearing2026-05-17T20:28:28.000Zhttps://community.helixops.ai/s/article/Smart-IT-Ticket-Console-only-shows-a-maximum-of-75-Tickets2026-05-17T20:28:28.000Zhttps://community.helixops.ai/s/article/Smart-IT-The-Activity-section-is-not-showing-the-workinfos-created-from-the-request-neither-the-status-transition-comments2026-05-17T20:28:28.000Zhttps://community.helixops.ai/s/article/Smart-IT-Ticket-Console-Ora-Error-552-while-trying-to-access-a-Japan-customer-data-on-Ticket-Console2026-05-17T20:28:28.000Zhttps://community.helixops.ai/s/article/Smart-IT-The-Service-CI-Field-in-Incident-does-not-load-when-removed-from-the-Smart-IT-Widget2026-05-17T20:28:28.000Zhttps://community.helixops.ai/s/article/Smart-IT-Ticket-Console-define-custom-filter-as-DEFAULT2026-05-17T20:28:28.000Zhttps://community.helixops.ai/s/article/Smart-IT-tuning-the-JVM-Settings-for-Tomcat2026-05-17T20:28:27.000Zhttps://community.helixops.ai/s/article/Unable-to-enable-Open-Fire-Clustering2026-05-17T20:28:27.000Zhttps://community.helixops.ai/s/article/Smart-IT-Unable-to-create-a-Problem-Ticket-after-Smart-IT-upgrade2026-05-17T20:28:27.000Zhttps://community.helixops.ai/s/article/Smart-IT-Ticket-relationship-issue-when-using-Duplicate-and-or-Original-of-at-incident-relation2026-05-17T20:28:27.000Zhttps://community.helixops.ai/s/article/Smart-IT-Unable-to-add-Adhoc-approver-to-Change-Request2026-05-17T20:28:27.000Zhttps://community.helixops.ai/s/article/UC-Dynamic-Field-Label-Names-Refresh-issue-when-ticket-is-edited2026-05-17T20:28:27.000Zhttps://community.helixops.ai/s/article/Smart-IT-Unable-to-load-a-Dashboard-and-Receiving-an-error-while-opening-tickets-in-Universal-Client-getting-error-MOBILITY-ERROR-INTERNAL-SERVER-ERROR-java-lang-NoClassDefFound-errors-showing-in-ux-smartit-log2026-05-17T20:28:26.000Zhttps://community.helixops.ai/s/article/Smart-IT-User-receives-error-You-are-not-authorized-Please-login-as-a-different-user2026-05-17T20:28:25.000Zhttps://community.helixops.ai/s/article/SMART-IT-users-are-not-able-to-save-their-filters-as-presets-in-the-Ticket-Console2026-05-17T20:28:25.000Zhttps://community.helixops.ai/s/article/Smart-IT-Value-is-not-saving-in-Custom-Field2026-05-17T20:28:24.000Zhttps://community.helixops.ai/s/article/Smart-IT-When-RKM-Visibility-Group-is-Inactive-in-ITSM-but-Smart-IT-still-shows-and-crea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s/article/Smart-IT-Issue-with-Locked-Knowledge-Article-in-Smart-IT2026-05-17T20:27:47.000Zhttps://community.helixops.ai/s/article/How-to-remove-the-URL-from-the-ITSM-Generic-Template-for-Smart-IT2026-05-17T20:27:47.000Zhttps://community.helixops.ai/s/article/SmartIT-18-x-installation-failed-with-Schema-creation-and-population-failed-and-Updating-version-dbVersion-failed-in-updateOrInsertVersionByKeyName-method2026-05-17T20:27:47.000Zhttps://community.helixops.ai/s/article/Invalid-Resolution-Categorization-error-after-Populating-Affected-Asset2026-05-17T20:27:47.000Zhttps://community.helixops.ai/s/article/How-to-add-a-custom-columns-in-Asset-Console-in-SmartIT2026-05-17T20:27:47.000Zhttps://community.helixops.ai/s/article/Smart-IT-Retired-KBA-articles-are-visible-on-tickets-in-Smart-IT2026-05-17T20:27:46.000Zhttps://community.helixops.ai/s/article/Starting-Stopping-Smart-IT-MyIT-services-in-linux2026-05-17T20:27:45.000Zhttps://community.helixops.ai/s/article/SMART-IT-ERROR-1291047-The-product-categorization-information-is-not-valid-for-the-specified-company-xxxx-Use-the-menus-provided-for-these-fields-to-select-this-information2026-05-17T20:27:45.000Zhttps://community.helixops.ai/s/article/Smart-IT-All-Product-name-are-not-appearing-while-selecting-product-tiers2026-05-17T20:27:44.000Zhttps://community.helixops.ai/s/article/Create-new-customer-option-on-smart-recorder-incident2026-05-17T20:27:43.000Zhttps://community.helixops.ai/s/article/Smart-IT-Duplicate-Approval-l-ist-in-SmartIT2026-05-17T20:27:42.000Zhttps://community.helixops.ai/s/article/Error-Message-ARSetGetEntryException-ERROR-51001-When-we-change-the-Customer-in-WO2026-05-17T20:27:41.000Zhttps://community.helixops.ai/s/article/Customer-has-Dashboards-questions-on-time-completions-and-resolution-accepted-Needs-guidance-on-what-the-numbers-mean-for-example-100-resolution-Needs-assistance2026-05-17T20:27:41.000Zhttps://community.helixops.ai/s/article/Smart-IT-Global-Search-People-Showing-Users-with-Obsolete-Archive-or-Delete-or-Proposed-status2026-05-17T20:27:41.000Zhttps://community.helixops.ai/s/article/Smart-IT-NullPointerException-null-for-Asset-View2026-05-17T20:27:38.000Zhttps://community.helixops.ai/s/article/Smart-IT-MOBILITY-ERROR-INTERNAL-SERVER-ERROR-SQL-logs-reference-ORA-00904-T4663-C100000051-invalid-identifier2026-05-17T20:27:38.000Zhttps://community.helixops.ai/s/article/Smart-IT-Is-there-a-Copy-Change-function-in-smart-IT2026-05-17T20:27:38.000Zhttps://community.helixops.ai/s/article/Internal-Only-The-user-will-not-be-able-to-save-this-form-System-or-ITSM-required-fields-are-missing-from-the-view-Make-sure-that-all-fields-indicated-with-System-required-are-available-in-the-view2026-05-17T20:27:38.000Zhttps://community.helixops.ai/s/article/Smart-IT-Not-all-Risk-questions-shows-up-after-the-change-request-is-submitted-from-SmartIT-and-we-try-to-view-the-Risk-questions-from-SmartIT2026-05-17T20:27:38.000Zhttps://community.helixops.ai/s/article/Smart-IT-Problem-view-root-cause-is-showing-in-English-even-though-language-is-set-to-Spanish2026-05-17T20:27:37.000Zhttps://community.helixops.ai/s/article/Smart-IT-SLM-Bar-on-the-change-request2026-05-17T20:27:37.000Zhttps://community.helixops.ai/s/article/Smart-IT-To-modify-default-Risk-Level-selection2026-05-17T20:27:35.000Zhttps://community.helixops.ai/s/article/Smart-IT-tomcat-shutdown-error-shutdown-sh-script-does-not-work2026-05-17T20:27:35.000Zhttps://community.helixops.ai/s/article/Smart-IT-Ticket-Console-is-not-displaying-Workorders-that-have-Reported-Source-set-to-a-custom-value2026-05-17T20:27:35.000Zhttps://community.helixops.ai/s/article/Unable-to-access-either-Asset-View-Type-Specific-Area-in-Screen-Configuration-or-Computer-System-CIs2026-05-17T20:27:34.000Zhttps://community.helixops.ai/s/article/Smart-IT-Unable-to-find-custom-selection-attributes-in-Smart-IT-Screen-ConfigurationAsset-view-for-addition2026-05-17T20:27:34.000Zhttps://community.helixops.ai/s/article/Smart-IT-When-AR-is-upgraded-to-20-02-but-ITSM-Smart-IT-is-not-upgraded-to-20-02-then-Approval-List-in-Change-Knowledge-Article-show-blank-approver-list2026-05-17T20:27:34.000Zhttps://community.helixops.ai/s/article/Smart-IT-User-is-unable-to-save-the-change-if-Work-Info-is-required-for-a-specific-Risk-Level-set-in-Change-Rules-when-using-ITSM-9-1-SP22026-05-17T20:27:34.000Zhttps://community.helixops.ai/s/article/Smart-IT-Work-Log-submitted-from-SRM-are-not-visible-in-smart-IT-for-the-support-staff-user2026-05-17T20:27:33.000Zhttps://community.helixops.ai/s/article/Smart-Recorder-template-search-does-not-return-all-Incident-Templates2026-05-17T20:27:31.000Zhttps://community.helixops.ai/s/article/Smart-IT-Unable-to-capture-Smart-IT-logs-Smart-IT-logs-generate-as-PROJECT-NAME-IS-UNDEFINED-2019-xx-xx-part-0-log-gz2026-05-17T20:27:31.000Zhttps://community.helixops.ai/s/article/SMART-RECORDER-shows-all-incident-templates-how-to-restrict-it2026-05-17T20:27:30.000Zhttps://community.helixops.ai/s/article/Smart-Reporting-Top-10-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3.000Zhttps://community.helixops.ai/s/article/The-Presentation-server-is-unable-to-retrieve-the-Policy-data-Contact-your-TrueSight-Administrator2026-05-17T20:19:42.000Zhttps://community.helixops.ai/s/article/Inquira-KA4284392026-05-17T20:19:39.000Zhttps://community.helixops.ai/s/article/The-publishing-server-is-not-starting-properly-The-psstat-returns-Connection-initialization-timeout-expired-Please-verify-if-the-Publishing-Server-and-JBoss-jms-service-are-up-and-running2026-05-17T20:19:39.000Zhttps://community.helixops.ai/s/article/The-Rate-process-on-the-secondary-instance-of-a-TrueSight-Infrastructure-Management-HA-server-is-consistently-failing-approximately-7-minutes-after-startup2026-05-17T20:19:38.000Zhttps://community.helixops.ai/s/article/The-registration-of-a-TrueSight-Infrastructure-Management-Server-to-a-TrueSight-Presentation-Server-fails-with-the-registration-staying-in-an-INITIALIZING-state2026-05-17T20:19:37.000Zhttps://community.helixops.ai/s/article/Inquira-KA3374382026-05-17T20:19:37.000Zhttps://community.helixops.ai/s/article/Inquira-KA3284662026-05-17T20:19:36.000Zhttps://community.helixops.ai/s/article/The-Requester-s-First-Name-Middle-Name-Last-Name-Organization-and-Department-combination-are-not-associated-to-the-Company-selected-Please-reenter-the-information-ARERR-488292026-05-17T20:19:35.000Zhttps://community.helixops.ai/s/article/RF-260472026-05-17T20:19:34.000Zhttps://community.helixops.ai/s/article/Inquira-KA3720902026-05-17T20:19:34.000Zhttps://community.helixops.ai/s/article/Inquira-KA4251572026-05-17T20:19:34.000Zhttps://community.helixops.ai/s/article/Inquira-KA3058382026-05-17T20:19:33.000Zhttps://community.helixops.ai/s/article/Inquira-KA3390602026-05-17T20:19:33.000Zhttps://community.helixops.ai/s/article/RF-259692026-05-17T20:19:32.000Zhttps://community.helixops.ai/s/article/The-Run-Process-active-link-action-failed-because-this-Run-Process-command-was-used-incorrectly-ARERR-93662026-05-17T20:19:32.000Zhttps://community.helixops.ai/s/article/The-secondary-TrueSight-Presentation-Server-TSPS-fails-to-start-with-Start-the-node1-company-com-node-first-and-then-start-this-node-even-though-node1-company-com-is-running2026-05-17T20:19:30.000Zhttps://community.helixops.ai/s/article/Inquira-KA4220982026-05-17T20:19:30.000Zhttps://community.helixops.ai/s/article/Inquira-KA3542372026-05-17T20:19:29.000Zhttps://community.helixops.ai/s/article/Inquira-KA4250392026-05-17T20:19:29.000Zhttps://community.helixops.ai/s/article/Inquira-KA4015242026-05-17T20:19:27.000Zhttps://community.helixops.ai/s/article/Inquira-KA3230762026-05-17T20:19:27.000Zhttps://community.helixops.ai/s/article/Inquira-KA3720872026-05-17T20:19:26.000Zhttps://community.helixops.ai/s/article/The-silent-install-of-TrueSight-Capacity-Optimization-Agent-fails-with-TrueSight-Capacity-Optimization-user-does-not-exist-in-tmp-BPA-install-log-txt2026-05-17T20:19:26.000Zhttps://community.helixops.ai/s/article/The-source-dataset-is-missing-in-OOB-RE-jobs2026-05-17T20:19:24.000Zhttps://community.helixops.ai/s/article/Remedy-Server-The-SQL-database-operation-failed-ORA-01031-insufficient-privileges2026-05-17T20:19:23.000Zhttps://community.helixops.ai/s/article/Inquira-KA3491672026-05-17T20:19:23.000Zhttps://community.helixops.ai/s/article/the-sql-dbase-operation-failed-ORA-00942-table-or-view-does-not-exist-arerr-552-Service-Level-Managment-SLM-work-order2026-05-17T20:19:23.000Zhttps://community.helixops.ai/s/article/The-SQL-database-operation-failed-ORA-00904-H1451-T15-invalid-identifier-ARERR-5522026-05-17T20:19:23.000Zhttps://community.helixops.ai/s/article/The-SQL-database-operation-failed-ORA-01795-maximum-number-of-expressions-in-a-list-is-1000-ARERR-5522026-05-17T20:19:23.000Zhttps://community.helixops.ai/s/article/The-subject-line-for-emails-sent-with-notification-policy-contain-special-characters2026-05-17T20:19:20.000Zhttps://community.helixops.ai/s/article/Inquira-KA3494222026-05-17T20:19:19.000Zhttps://community.helixops.ai/s/article/The-system-is-not-throwing-an-error-when-a-required-field-has-no-value-and-property-HIDDEN-in-MyIT2026-05-17T20:19:18.000Zhttps://community.helixops.ai/s/article/The-Ticket-could-not-be-created-Error-Business-Rule-validation-error-Wrong-field-values2026-05-17T20:19:16.000Zhttps://community.helixops.ai/s/article/The-Track-It-2018-R3-Migration-Tool-does-not-Migrate-the-Shipping-Cost-on-the-Purchase-Orders-from-Track-It-11-4-to-Track-It-2018-R32026-05-17T20:19:14.000Zhttps://community.helixops.ai/s/article/The-TrueSight-Capacity-Optimization-TSCO-Agent-on-Windows-installation-directory-has-unexpected-file-permissions-for-some-groups-for-example-Full-Control-for-the-Users-group2026-05-17T20:19:13.000Zhttps://community.helixops.ai/s/article/The-Transmission-Status-in-SB-ServiceRequestStub-is-Failed-to-Send2026-05-17T20:19:13.000Zhttps://community.helixops.ai/s/article/The-TSCO-Search-Index-or-search-attempts-are-generating-Diagnostic-Alerts-Error-updating-index-flushing-insert-update-or-BCO-WEB-ERR011-Search-index-was-not-found2026-05-17T20:19:13.000Zhttps://community.helixops.ai/s/article/Inquira-KA3878672026-05-17T20:19:12.000Zhttps://community.helixops.ai/s/article/Inquira-KA4249122026-05-17T20:19:12.000Zhttps://community.helixops.ai/s/article/The-Truesight-Presentation-console-was-logged-out-forcedly-after-applying-OS-patches-the-RSSO-timeout-was-already-set-Error-in-log-No-buffer-space-available-maximum-connections-reached2026-05-17T20:19:11.000Zhttps://community.helixops.ai/s/article/The-TrueSight-Presentation-Server-fails-to-start-with-error-BMC-TS-PL000068E2026-05-17T20:19:11.000Zhttps://community.helixops.ai/s/article/The-pronto-log-is-growing-at-a-very-high-rate-It-is-growing-at-several-Gb-per-hour2026-05-17T20:19:11.000Zhttps://community.helixops.ai/s/article/The-Truesight-Infrastructure-Management-TSIM-cell-mmigrate-utility-does-not-fully-migrate-the-Knowledge-Base-KB-data-directory2026-05-17T20:19:11.000Zhttps://community.helixops.ai/s/article/The-TrueSight-Infrastructure-Management-TSIM-server-dbsrv-process-is-consuming-high-memory2026-05-17T20:19:11.000Zhttps://community.helixops.ai/s/article/The-Truesight-log-in-TrueSight-Infrastructure-Management-TSIM-contains-ORA-00060-deadlock-detected-while-waiting-for-resource-errors2026-05-17T20:19:10.000Zhttps://community.helixops.ai/s/article/The-TSIM-server-can-talk-to-the-remote-cell-but-even-launching-the-Admin-Console-from-the-TSIM-server-it-cannot-connect-to-the-remote-cell2026-05-17T20:19:09.000Zhttps://community.helixops.ai/s/article/The-TSPS-Server-when-in-HA-can-sometimes-shut-itself-down2026-05-17T20:19:09.000Zhttps://community.helixops.ai/s/article/The-TSCO-Capacity-Agent-Service-Daemon-isn-t-listening-on-port-10128-after-install-and-error-ksh-etc-bgs-SD-bgssd-exe-cannot-execute-Permission-denied-Unknown-error-code-126-in-B1DS-Release-V-V-VV-timestamp-log2026-05-17T20:19:09.000Zhttps://community.helixops.ai/s/article/The-TSIM-database-process-dbsrv-does-not-start2026-05-17T20:19:09.000Zhttps://community.helixops.ai/s/article/The-MFD-report-is-not-generated-every-day2026-05-17T20:19:09.000Zhttps://community.helixops.ai/s/article/Inquira-KA4039352026-05-17T20:19:07.000Zhttps://community.helixops.ai/s/article/The-user-userlogonname-domain-has-no-access-to-the-RSSO-default-realm2026-05-17T20:19:06.000Zhttps://community.helixops.ai/s/article/The-WinRM-issue-Server-Exception-System-Management-Automation-Remoting-PSRemotingTransportException2026-05-17T20:18:59.000Zhttps://community.helixops.ai/s/article/The-Work-Order-WorkOrderSummary-cannot-be-modified-because-it-is-locked-by-technician-TechName2026-05-17T20:18:59.000Zhttps://community.helixops.ai/s/article/Inquira-KA3259612026-05-17T20:18:56.000Zhttps://community.helixops.ai/s/article/Inquira-KA3319782026-05-17T20:18:53.000Zhttps://community.helixops.ai/s/article/There-is-no-report-design-object-availabe-Remedy-AR-System-Mid-tier2026-05-17T20:18:52.000Zhttps://community.helixops.ai/s/article/Inquira-KA2962942026-05-17T20:18:52.000Zhttps://community.helixops.ai/s/article/Things-to-know-or-do-before-installing-the-Track-It-20-xx2026-05-17T20:18:50.000Zhttps://community.helixops.ai/s/article/Things-to-know-or-do-before-applying-the-Track-It-114-update2026-05-17T20:18:50.000Zhttps://community.helixops.ai/s/article/Inquira-KA3351112026-05-17T20:18:50.000Zhttps://community.helixops.ai/s/article/This-Unique-Name-already-exists-or-has-been-previously-used-Please-choose-a-different-name2026-05-17T20:18:46.000Zhttps://community.helixops.ai/s/article/Ticket-Notes-not-visible-on-the-Tickets-after-applying-Data-Segregation-on-the-Migrated-Tickets-in-Track-It-20192026-05-17T20:18:42.000Zhttps://community.helixops.ai/s/article/Tickets-updated-by-Business-Rules-may-be-missing-data-if-Workspace-Publish-occurs-at-time-of-BR-run2026-05-17T20:18:40.000Zhttps://community.helixops.ai/s/article/Tickets-do-not-show-in-Detail-mode-and-History-section-does-not-show2026-05-17T20:18:40.000Zhttps://community.helixops.ai/s/article/Tickets-created-using-the-SRM-are-failing-with-the-error-44699-No-groups-were-found-using-automated-routing-You-need-to-manually-select-a-group2026-05-17T20:18:39.000Zhttps://community.helixops.ai/s/article/Time-fields-show-incorrect-values-on-Web-Reports2026-05-17T20:18:38.000Zhttps://community.helixops.ai/s/article/Time-Forecasting-Model-by-exception-results-only-INCLUDES-VIDEO2026-05-17T20:18:37.000Zhttps://community.helixops.ai/s/article/Time-Series-Graph2026-05-17T20:18:35.000Zhttps://community.helixops.ai/s/article/Inquira-KA4305722026-05-17T20:18:33.000Zhttps://community.helixops.ai/s/article/Inquira-KA3049062026-05-17T20:18:32.000Zhttps://community.helixops.ai/s/article/Inquira-KA3097632026-05-17T20:18:31.000Zhttps://community.helixops.ai/s/article/Inquira-KA4047992026-05-17T20:18:30.000Zhttps://community.helixops.ai/s/article/Timezone-issues-when-displaying-certain-fields-such-as-table2026-05-17T20:18:29.000Zhttps://community.helixops.ai/s/article/Tips-for-Email2Event-problem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0-xx-Directory-Importer-fails-with-Multiple-step-operation-generated-errors-Check-each-status-value-Error2026-05-17T20:16:20.000Zhttps://community.helixops.ai/s/article/How-to-calculate-total-time-spent-in-DD-HH-MM-format-in-Track-It-20-xx-Reports2026-05-17T20:16:19.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-How-to-create-a-customized-report-to-know-Ticket-notes-with-Additional-Information-within-a-Date-Range2026-05-17T20:16:19.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-how-to-sort-the-attachments-in-ticket-view2026-05-17T20:16:18.000Zhttps://community.helixops.ai/s/article/How-to-increase-the-amount-of-time-before-an-auto-logout-in-Track-It-20-xx2026-05-17T20:16:18.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Self-Service-Login-page-keeps-loading-on-Language-selection2026-05-17T20:16:17.000Zhttps://community.helixops.ai/s/article/How-to-change-the-Domain-Name-being-Imported-for-the-Windows-User-ID-in-Track-It-20xx2026-05-17T20:16:16.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-The-SELECT-permission-was-Denied-on-the-Object-database-schema-SMDBA-error-when-trying-to-run-the-RESETSTAFFPERMS-stored-procedure2026-05-17T20:16:15.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Invalid-username-password-or-the-user-is-not-assigned-to-a-group-Contact-your-Track-It-Administrator-Error-is-received-while-Logging-into-the-Self-Service-portal2026-05-17T20:16:15.000Zhttps://community.helixops.ai/s/article/Track-it-20-xx-xx-Ticket-Notes-not-visible-to-any-technician-except-Administrator-after-applying-Data-Segregation-in-Track-It2026-05-17T20:16:15.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Asset-Sync-Failed-when-synchronizing-Asset-in-Track-It2026-05-17T20:16:15.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Asset-Synchronization-is-stuck-at-running-since-a-very-long-time-in-Track-It2026-05-17T20:16:13.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-After-running-the-migration-tool-for-Track-It-20-xx-requestor-s-first-name-and-Last-Name-are-switched2026-05-17T20:16:13.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Change-Request-Summary-report-shows-overlapping-report-data2026-05-17T20:16:12.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Change-Approval-fails-to-approve-change-request-with-the-error-Incoming-mail-from-address-does-not-match-approver-s-email-address-Cannot-update2026-05-17T20:16:12.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Business-rule-fails-with-error-Multiple-step-OLE-DB-operation-generated-errors-Check-each-OLE-DB-status-value2026-05-17T20:16:12.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Closing-tickets-with-open-linked-assignments-does-not-pop-up-warning-message2026-05-17T20:16:11.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Clicking-on-Asset-Types-under-Configuration-hangs-at-loading2026-05-17T20:16:11.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Directory-Importer-fails-with-an-error-Optimistic-concurrency-check-failed-error2026-05-17T20:16:10.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Due-Date-changes-to-past-date-when-reassigning-ticket-to-another-technician2026-05-17T20:16:10.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Directory-Importer-fails-in-Track-It-20xx-despite-Test-Connection-going-through-successfully2026-05-17T20:16:10.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Directory-Synch-is-stuck-at-running-since-a-very-long-time-in-Track-It2026-05-17T20:16:10.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Error-The-Track-It-license-limit-has-been-exceeded-Please-contact-your-Track-It-Administrator-to-resolve2026-05-17T20:16:09.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Failed-to-generate-preview-for-30058-error-in-the-preview-pane-for-HELPDESK-grid-view2026-05-17T20:16:08.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Error-when-creating-a-Technician-10000-Record-Not-Saved2026-05-17T20:16:08.000Zhttps://community.helixops.ai/s/article/Getting-the-error-Could-not-connect-to-Track-It-database-with-provided-dsn-and-user-credentials-while-executing-the-SA-utilityGetting-the-error-Could-not-connect-to-Track-It-database-with-provided-dsn-and-user-credentials-while-executing-the-SA-utility2026-05-17T20:16:07.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Getting-Error-Value-was-either-too-large-or-too-small-for-a-character-while-launching-Track-it2026-05-17T20:16:07.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Failure-to-reset-the-technician-password-error-while-try-to-reset-the-password-for-the-technician-account2026-05-17T20:16:07.000Zhttps://community.helixops.ai/s/article/How-to-add-a-Custom-Field-to-the-printed-Purchase-Order-report-in-Track-It2026-05-17T20:16:06.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Getting-Error-Input-string-not-in-a-correct-format-while-launching-Track-i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s://community.helixops.ai/s/article/Track-It-20xx-How-to-customize-a-report-Tickets-by-Category-showing-Categories-grouped-in-descending-order-with-respect-to-Ticket-count2026-05-17T20:15:29.000Zhttps://community.helixops.ai/s/article/Track-It-20xx-How-to-provide-a-Technician-with-System-Administrator-permissions-privileges-using-the-database-INCLUDES-VIDEO2026-05-17T20:15:29.000Zhttps://community.helixops.ai/s/article/Track-It-20xx-Migration-Tool-crashes-with-error-related-to-BCMPasswordDecrypt-tool2026-05-17T20:15:28.000Zhttps://community.helixops.ai/s/article/Track-It-Troubleshooting-How-to-Use-a-SQL-Profiler-template-to-capture-Track-It-database-information2026-05-17T20:15:28.000Zhttps://community.helixops.ai/s/article/Track-It-Troubleshooting-How-to-capture-network-traffic-logs-using-F12-Developer-Tools2026-05-17T20:15:28.000Zhttps://community.helixops.ai/s/article/Track-It-20xx-Internal-Server-500-errors-regularly-thrown-when-using-windows-authentication-with-IE-and-Edge-Browser2026-05-17T20:15:28.000Zhttps://community.helixops.ai/s/article/Track-It-20xx-Why-do-I-see-Technician-Requester-names-under-Skipped-section-in-Directory-Importer-Log2026-05-17T20:15:27.000Zhttps://community.helixops.ai/s/article/Track-It-20xx-Why-does-Migration-Tool-takes-long-time-Migrating-Tracked-items2026-05-17T20:15:27.000Zhttps://community.helixops.ai/s/article/Track-It-20xx-What-is-the-Data-that-is-Migrated-and-Not-Migrated-during-Migration-from-Track-It-11-4-xx-to-Track-It-20xx-version2026-05-17T20:15:27.000Zhttps://community.helixops.ai/s/article/Track-It-Troubleshooting-How-to-use-Fiddler-Tool-to-capture-network-traffic-logs2026-05-17T20:15:27.000Zhttps://community.helixops.ai/s/article/Track-It-20xx-What-is-the-difference-between-Child-Ticket-and-Assignment2026-05-17T20:15:27.000Zhttps://community.helixops.ai/s/article/Track-It-creates-numerous-work-orders-in-Help-Desk-module-every-minute2026-05-17T20:15:26.000Zhttps://community.helixops.ai/s/article/Track-It-Barcode-Licenses-exceeded-error-while-Synchronizing-the-android-barcode-apk-with-Track-It2026-05-17T20:15:26.000Zhttps://community.helixops.ai/s/article/Track-It-Audit-stuck-in-Requested-state-after-disabling-TLS-1-0-on-the-SQL-Server2026-05-17T20:15:26.000Zhttps://community.helixops.ai/s/article/Track-It-Barcode-for-Android-will-not-run-on-Android-7-x-Nougat-on-some-devices2026-05-17T20:15:26.000Zhttps://community.helixops.ai/s/article/Track-It-Error-Unknown-Error-Occured2026-05-17T20:15:25.000Zhttps://community.helixops.ai/s/article/Track-It-Mobile-Web-configuration2026-05-17T20:15:25.000Zhttps://community.helixops.ai/s/article/Track-It-Mac-Audit-Basic-Troubleshooting-Macintosh2026-05-17T20:15:25.000Zhttps://community.helixops.ai/s/article/Track-It-Directory-Importer-fails-if-the-mapped-Active-Directory-field-s-character-count-is-beyond-the-corresponding-field-s-character-limit2026-05-17T20:15:25.000Zhttps://community.helixops.ai/s/article/Track-It-Mail-Monitor-Service-stopped-generating-tickets-if-any-e-mail-contains-an-attachment-with-forbidden-Characters-in-the-file-name2026-05-17T20:15:24.000Zhttps://community.helixops.ai/s/article/Track-It-Service-Management-service-crashes-sporadically-on-Windows-Server-2012-after-applying-Microsoft-Updates2026-05-17T20:15:24.000Zhttps://community.helixops.ai/s/article/Track-It-Mobile-Web-login-fails-when-Technician-is-already-logged-into-Technician-Client2026-05-17T20:15:24.000Zhttps://community.helixops.ai/s/article/Track-It-server-components-and-installation-models-overview2026-05-17T20:15:24.000Zhttps://community.helixops.ai/s/article/Track-It-Remote-Control-Guest-fails-to-update-when-taking-control2026-05-17T20:15:24.000Zhttps://community.helixops.ai/s/article/Track-It-Search-results-include-assets-with-Tracked-Items-that-have-been-deleted2026-05-17T20:15:24.000Zhttps://community.helixops.ai/s/article/Track-It-Troubleshooting-How-to-use-the-Diagnostic-Data-Collector-Tool2026-05-17T20:15:23.000Zhttps://community.helixops.ai/s/article/Track-It-Service-Management-service-won-t-stay-started-or-Audits-don-t-merge-MailMonitor-plug-in-type-is-not-registered-appears-in-the-Service-Management-log2026-05-17T20:15:23.000Zhttps://community.helixops.ai/s/article/Track-It-Technician-Client-setup-fails-to-install-some-prerequisites2026-05-17T20:15:23.000Zhttps://community.helixops.ai/s/article/Track-It-Service-Management-service-wont-remain-started-if-Track-It-105-is-pointed-to-SQL-Server-20122026-05-17T20:15:23.000Zhttps://community.helixops.ai/s/article/Track-It-System-Health-Potentially-Invalid-Assets2026-05-17T20:15:23.000Zhttps://community.helixops.ai/s/article/Track-It-Service-Management-Tool-ServiceManagementToolexe-generates-error-after-upgrading-to-Track-It-112026-05-17T20:15:23.000Zhttps://community.helixops.ai/s/article/Track-It-Service-Management-service-wont-start-at-all-Fails-with-Error-1053-The-service-did-not-respond-to-the-start-or-control-request-in-a-timely-fashion2026-05-17T20:15:23.000Zhttps://community.helixo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rticle/mcxactrl-pl--list-returns-No-connection-could-be-made-because-the-target-machine-actively-refused-it2026-05-17T20:10:57.000Zhttps://community.helixops.ai/s/article/IPS-CONNECT-and-IPS-ERROR2026-05-17T20:10:57.000Zhttps://community.helixops.ai/s/article/TrueSight-Infrastructure-Management-TSIM-Notification-policy-is-triggered-twice-resulting-in-duplicate-emails-being-received2026-05-17T20:10:56.000Zhttps://community.helixops.ai/s/article/jserver-sending-updates-for-PATROL-ENRICHMENT-to-cell-yet-no-slots-have-changed-This-causes-the-cell-to-become-intermittently-busy2026-05-17T20:10:56.000Zhttps://community.helixops.ai/s/article/TrueSight-Infrastructure-Management-TSIM-Receiving-Self-Monitoring-event-Monitor-Instance-count-has-exceeded-90-of-max-limit-250000-even-when-Instance-Count-is-below-the-limit2026-05-17T20:10:55.000Zhttps://community.helixops.ai/s/article/The-slots-pn-groups-and-pn-group-ids-are-empty-for-ALARM-and-ABNORMALITY-events2026-05-17T20:10:54.000Zhttps://community.helixops.ai/s/article/Service-model-fails-to-publish-with-Nothing-to-publish-message2026-05-17T20:10:54.000Zhttps://community.helixops.ai/s/article/TrueSight-Infrastructure-Management-TSIM-Self-monitoring-events-generated-every-five-minutes-after-upgrade-Self-Monitoring-Cell-on-hostname-is-disconnected-from-Integration-Server-myserver-bmc-com-121242026-05-17T20:10:54.000Zhttps://community.helixops.ai/s/article/TrueSight-Infrastructure-Management-TSIM-Why-DDA-table-PATROL-ENRICHMENT-of-pncell-is-filling-up-automatically2026-05-17T20:10:53.000Zhttps://community.helixops.ai/s/article/Why-aren-t-non-collecting-monitors-in-MFD-status2026-05-17T20:10:52.000Zhttps://community.helixops.ai/s/article/Why-BMC-Service-Resolution-BSR-is-modifying-the-Notes-field-on-certain-events-before-passing-it-to-Remedy2026-05-17T20:10:52.000Zhttps://community.helixops.ai/s/article/TSIM-Agent-and-Cell-does-not-start-after-Reboot2026-05-17T20:10:51.000Zhttps://community.helixops.ai/s/article/BSR-integration-problem-Transport-error-302-Error-Found2026-05-17T20:10:50.000Zhttps://community.helixops.ai/s/article/How-can-I-configure-TSIM-s-jserver-process-to-use-an-http-proxy-so-that-I-can-configure-the-BSR-configuration-when-a-proxy-is-required-to-reach-the-midtier-server2026-05-17T20:10:49.000Zhttps://community.helixops.ai/s/article/How-to-cleanup-old-events-to-avoid-incident-creation-on-ITSM2026-05-17T20:10:49.000Zhttps://community.helixops.ai/s/article/Incident-created-using-BSR-is-not-getting-resolved-when-event-is-closed-in-ProactiveNet-TrueSight2026-05-17T20:10:48.000Zhttps://community.helixops.ai/s/article/If-TSIM-or-cell-is-restarted-BSR-will-not-create-any-new-incidents-until-it-is-restarted2026-05-17T20:10:48.000Zhttps://community.helixops.ai/s/article/itsm-manufacturer-and-itsm-product-name-fields-are-not-getting-mapped-in-Remedy-incident2026-05-17T20:10:47.000Zhttps://community.helixops.ai/s/article/No-email-received-from-notification-policy-The-MC-CELL-ACTION-RESULT-for-mc-sendmail-exe-shows-exit-code-122026-05-17T20:10:46.000Zhttps://community.helixops.ai/s/article/TrueSight-Infrastructure-Management-PATROL-Repository-BMC-BASE-variable-does-not-exists-in-the-ctl-file2026-05-17T20:10:45.000Zhttps://community.helixops.ai/s/article/Predictive-Events-Queries-in-TSPS-TSIM-TrueSight-Infrastructure-Management2026-05-17T20:10:45.000Zhttps://community.helixops.ai/s/article/Tickets-are-getting-generated-through-BSR-but-not-reflecting-on-TSIM-Operations-Console2026-05-17T20:10:44.000Zhttps://community.helixops.ai/s/article/Truesight-Infrastructure-Management-and-Truesight-Presentation-TSIM-TSPS-List-of-all-Truesight-Internal-Self-Mon-alerts-that-can-configure-in-the-console-for-class-PPM-SM-EV-and-TS-SHM2026-05-17T20:10:41.000Zhttps://community.helixops.ai/s/article/Truesight-Infrastructure-Management-Connection-timeouts-when-multiple-msends-are-trying-to-connect-to-the-cell-at-the-same-time2026-05-17T20:10:40.000Zhttps://community.helixops.ai/s/article/TrueSight-Infrastructure-Management-Health-Check-Tool-Report-is-flagging-active-debugging-when-debug-was-never-enabled2026-05-17T20:10:36.000Zhttps://community.helixops.ai/s/article/TrueSight-Infrastructure-Management-is-configured-to-send-email-alerts-but-none-are-received2026-05-17T20:10:35.000Zhttps://community.helixops.ai/s/article/TrueSight-Infrastructure-Management-jserver-fails-to-start-with-java-lang-OutOfMemoryError-unable-to-create-new-native-thread2026-05-17T20:10:34.000Zhttps://community.helixops.ai/s/article/TSIM-Web-URL-Availability-1002026-05-17T20:10:32.000Zhttps://community.helixops.ai/s/article/TSIM-Operations-console-gives-error-Initialization-of-connection-is-in-progress-or-the-connectivity-was-lost-between-the-Infrastructure-Management-Server-and-the-Presentation-Server2026-05-17T20:10:32.000Zhttps://community.helixops.ai/s/article/Truesight-Infrastructure-Management-server-TSIM-is-not-fully-starting2026-05-17T20:10:31.000Zhttps://community.helixops.ai/s/article/TrueSight-Infrastruc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ps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Best-Practices-for-Patching-a-Redhat-Server-in-TSSA2026-05-17T20:06:25.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Best-Practices-for-Patching-a-Windows-Server-in-TSSA2026-05-17T20:06:25.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-blasadmin-changes-are-not-being-persisted-as-expected2026-05-17T20:06:24.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Catalog-Update-fails-with-error-Validation-Error-BLPAT1225-Failed-to-run-reposync-on-repo-directory2026-05-17T20:06:23.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Can-the-Java-RunTime-Environment-JRE-which-ships-with-TSSA-be-upgraded2026-05-17T20:06:23.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Can-unix-syslog-be-configured-for-keystroke-logging2026-05-17T20:06:23.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Compliance-job-or-BLCLI-fails-with-the-Error-NoAccessBIValueException-No-access-allowed-for-Property-property2026-05-17T20:06:22.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Catalog-update-job-completes-with-warning-message-Premature-end-of-Content-Length-delimited-message-body2026-05-17T20:06:22.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Delete-cleanupAllAppServerCaches-command-failing-with-Command-execution-failed-com-bladelogic-om-infra-mfw-util-BlException-Unexpected-exception-java-lang-NullPointerException2026-05-17T20:06:21.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Deploy-job-fails-in-commit-phase-with-error-Command-returned-non-zero-exit-code-2552026-05-17T20:06:20.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Deploy-job-fails-with-error-Access-Denied-Server-Deploy-on-TargetServer2026-05-17T20:06:19.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Deploy-job-fails-with-in-simulate-with-the-error-Failed-to-copy-file-FILE-SERVER-NAME-C-Program-Files-BMCSoftware-BladeLogic-storage-blpackages-ecbdedb5-3-xml-to-TARGET-SERVER-NAME-temp-stage-b5ae2026-05-17T20:06:19.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Agent-installation-Failed-with-an-error-Failed-to-connect-to-server-Error-0x800700052026-05-17T20:06:19.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Does-TSSA-support-Multi-Factor-Authentication-MFA-for-BLAdmin-user2026-05-17T20:06:18.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Does-TSSA-support-patching-of-Windows-servers-with-the-Evaluation-version2026-05-17T20:06:17.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Enhancements-in-Redhat-Patching-in-TSSA-21-3-and-TSSA-22-22026-05-17T20:06:15.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-while-add-update-patch-in-depot-rpm-xxxx-x86-64-rpm-Error-Failed-to-read-the-package-file-Invalid-RPM-file-format-Caused-By-Invalid-RPM-file-format2026-05-17T20:06:14.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-while-downloading-payload-for-hotfix-Maximum-retries-completed2026-05-17T20:06:14.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-updating-Patch-Global-Configuration-Field-label-Windows-Filter-Configuration-File2026-05-17T20:06:14.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-while-executing-NSH-or-NSH-script-job-nsh-9764-child-info-fork-abort-cygblcrypto-0-9-8-dll-Loaded-to-different-address-parent-0x720000-child-0x8D00002026-05-17T20:06:14.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-while-logging-in-to-the-TSSA-console-requested-authentication-method-disabled-on-AuthSvc2026-05-17T20:06:12.000Zhttps://community.helixops.ai/s/article/TSSA-Failed-to-read-servers-response-Unrecognized-SSL-message-plaintext-connection2026-05-17T20:06:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Failed-to-map-user-to-local-user-reported-when-attempting-to-access-a-Server-through-BMC-Server-Automation-Console2026-05-17T20:06:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-do-I-create-a-TSSA-Component-Template-and-Compliance-Job-to-check-Target-Servers-for-a-specific-Configuration-File-value-INCLUDES-VIDEO2026-05-17T20:06:10.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-can-I-use-Unreleased-blcli-commands-in-a-SOAP-call2026-05-17T20:06:10.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Getting-error-expected-version-higherTSSAVersion-but-found-version-LowerTSSAVersion-while-running-a-deploy-job2026-05-17T20:06:10.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-analyze-only-for-security-RPMs-in-a-Redhat-Patching-Job-in-TSSA2026-05-17T20:06:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-check-for-specific-File-Permissions-of-a-File-on-a-Linux-target-server-via-TSSA-Compliance-INCLUDES-VIDEO2026-05-17T20:06:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-long-does-it-typically-take-for-Ivanti-Shavlik-to-update-their-Metadata-following-a-Microsoft-Patch-Tuesday2026-05-17T20:06:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-does-the-TSSA-Health-Dashboard-pull-the-Database-sizing-details2026-05-17T20:06:09.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-How-to-create-a-filter-that-downloads-a-specific-update-level-for-Redhat-using-offline-downloader2026-05-17T20:06:08.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-configure-and-use-Automation-Principals-INCLUDES-VIDEO2026-05-17T20:06:08.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-create-RHEL-patch-catalog-for-specific-version-such-as-RHEL-7-42026-05-17T20:06:07.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-Import-and-run-a-compliance-Job-using-Windows-Patch-Readiness-ZipKit--INCLUDES-VIDEO2026-05-17T20:06:04.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-list-only-the-latest-versions-of-kernel-RPM-as-missing-and-not-all-available-RPMs--INCLUDES-VIDEO2026-05-17T20:06:04.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-restore-a-deleted-object-from-TSSA-database2026-05-17T20:06:03.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Incorrect-Windows-Patch-Supersedence-value-in-TSSA-INCLUDES-VIDEO2026-05-17T20:06:01.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-index-html-file-of-the-compliance-results-generated-via-Export-Compliance-Results-is-empty2026-05-17T20:06:00.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Is-It-possible-to-rollback-Linux-patches-such-as-RHEL-installed-on-the-target-server-using-TSSA-remediation-job2026-05-17T20:06:00.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Is-Truesight-Server-Automation-Application-server-compatible-with-RSCD-agents-of-a-higher-or-lower-version2026-05-17T20:05:59.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Live-Reporting-REPORT-ADMIN-user-on-Yellowfin-is-locked-after-entering-the-password-wrongly-3-4-times-Is-there-a-procedure-to-unblock-this-user2026-05-17T20:05:57.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-NSH-script-job-fails-with-the-error-Error-connecting-to-host-TargetName-through-proxy-proxyName-port-1080-error-SOCKS-server-reports-host-unreachable-INCLUDES-VIDEO2026-05-17T20:05:57.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-No-authorization-to-access-host-error-when-verify-Windows-target-CM-Failed-to-change-to-alternate-user-INCLUDES-VIDEO2026-05-17T20:05:57.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-NSH-Script-jobs-fail-with-the-following-error-Error-connecting-to-server-appserver-name-Please-check-if-BLCIServerService-is-up-and-running2026-05-17T20:05:56.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Patch-Analysis-job-fails-with-error-BLPAT3206-Failed-to-create-agent-side-analysis-directory2026-05-17T20:05:55.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Oracle-Enterprise-Linux-8-OEL8-support-in-TSSA2026-05-17T20:05:55.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Patch-remediation-job-fails-with-error-There-was-a-problem-resolving-the-soft-links-in-the-package-No-space-left-on-device-write-error-on2026-05-17T20:05:54.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Patch-catalog-update-fails-with-error-Validation-Error-BLPAT1104-You-do-not-have-read-write-access-to-the-repository-location2026-05-17T20:05:54.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Patch-Analysis-Job-fails-with-error-Cannot-process-patches-missing-in-the-catalog2026-05-17T20:05:54.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-PXE-service-startup-failure-com-bladelogic-om-infra-app-service-ServiceInitializationException-com-bladelogic-om-infra-mfw-util-BlException-TFTP-base-directory-is-invalid2026-05-17T20:05:52.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-RHEL-Patch-Analysis-fails-with-error-YUM-dry-run-failed-For-more-details-please-execute-job-in-debug-mode-and-check-yum-err-logERROR-reason-for-failure-INCLUDES-VIDEO2026-05-17T20:05:50.000Zhttps://community.helixops.ai/s/article/TrueSight-Ser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n-TSSA-because-File-version-0-0-1-1-is-detected2026-05-17T20:05:34.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Patch-Troubleshooting-A-Windows-Hotfix-is-reported-as-missing-by-TSSA-Patch-Analysis-but-is-believed-to-be-installed-INCLUDES-VIDEO2026-05-17T20:05:34.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-How-to-use-persists-in-compliance-rules2026-05-17T20:05:33.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Getting-Failed-to-deserialize-reply-in-TSSA-Console-when-trying-to-open-NSH-Script-or-at-random2026-05-17T20:05:33.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-opening-rscd-log-from-TSSA-Console-or-NSH-prompt-Could-not-open-the-file-target-RSCD-DIR-rscd-log-Permission-Denied2026-05-17T20:05:33.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Appserver-or-blasadmin-displaying-generic-java-sql-SQLException-invalid-database-address-errors2026-05-17T20:05:32.000Zhttps://community.helixops.ai/s/article/Inquira-KA3789922026-05-17T20:05:31.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Troubleshooting-Tips-Troubleshooting-TSSA-Application-Server-crashes2026-05-17T20:05:28.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Cannot-deploy-patch-with-Per-Use-Registry-Installer-on-windows-2019-servers-whilst-the-BladelogicRSCD-user-is-present-Error-0x800f09222026-05-17T20:05:28.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Red-Hat-Patch-Analysis-job-is-failing-with-an-error-Target-Server-OS-Arch-does-not-match2026-05-17T20:05:28.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-How-to-restrict-patching-from-upgrading-the-rhel-version2026-05-17T20:05:27.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-configure-a-batch-job-to-continue-only-for-successful-targets-but-stop-for-failed-targets-on-any-child-jobs2026-05-17T20:05:25.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Compliance-Jobs-run-against-all-components-when-auto-discovery-flag-is-not-set2026-05-17T20:05:25.000Zhttps://community.helixops.ai/s/article/Inquira-KA3248762026-05-17T20:05:22.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-AppServer-fails-to-start-with-error-or-starts-up-with-error-in-launcher-log-Port-already-in-use-9700-nested-exception-is2026-05-17T20:05:22.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-can-you-add-an-RBAC-Authorization-to-all-the-components-related-to-a-component-template2026-05-17T20:05:20.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-retrieve-Windows-Patch-Metadata-when-the-application-server-does-not-have-internet-access2026-05-17T20:05:19.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-collect-DEBUG-logs-to-troubleshoot-Redhat-Patch-Analysis-issues--INCLUDES-VIDEO2026-05-17T20:05:19.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-can-you-add-an-RBAC-Authorization-to-all-roles2026-05-17T20:05:19.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Is-TSSA-capable-of-patching-SQL-Server-clusters2026-05-17T20:05:18.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Support-status-for-Windows-Server-2019-in-BSA-TSSA2026-05-17T20:05:16.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-What-is-the-BMC-recommended-approach-for-gathering-statistics-on-an-TSSA-Oracle-bladelogic-schema-in-order-to-avoid-certain-performance-problems2026-05-17T20:05:13.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Server-already-exists-error-while-trying-to-enroll-Server2026-05-17T20:05:12.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-keytool-importcert-command-fails-with-error-Error-keytool-error-java-lang-Exception-Input-not-an-X-509-certificate2026-05-17T20:05:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-atriumDiscovery-zip-Location-for-Atrium-Discovery-Integration2026-05-17T20:05:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-HostInfoException-no-such-device-or-address-reported-while-attempting-to-access-or-live-browse-a-target-server2026-05-17T20:05:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BladeLogicRSCD-or-BladeLogicRSCDDC-account-getting-locked-out-on-Windows-domain-controllers-or-cluster-servers2026-05-17T20:05:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-User-authentication-failed-message-using-LDAP-Authentication-Appserver-log-contains-LDAP-server-does-not-support-the-StartTLS-protocol-extension2026-05-17T20:05:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-users-file-on-target-servers-contains-entries-for-all-roles-which-have-no-permissions-on-the-server2026-05-17T20:05:10.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-ACL-Push-Job-fails-with-error-in-job-run-log-Unknown-OS-error2026-05-17T20:05:10.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-ACL-push-job-failed-due-to-permission-denied-or-read-only-file-system2026-05-17T20:05:10.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Adding-a-patch-smart-group-to-include-exclude-in-a-patch-analysis-job-throws-an-error---Smart-Groups-that-contain-Irrelevant-Patches-are-not-allowed-in-the-Include-Exclude-list2026-05-17T20:05:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Adding-a-target-gave-error-Login-not-allowed-for-ben-with-rscd-log-is-showing-an-error-User-Impersonation-Failed-for-mapped-user2026-05-17T20:05:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-After-importing-the-latest-CIS-template-for-RHEL-into-an-appserver-compliance-job-completes-with-warnings-Unable-to-copy-script-EO-Command-output-auditctl-complex-rules-CIS-to-host-TARGET2026-05-17T20:05:08.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-After-upgrading-to-8-9-04-from-8-9-03-Patch-Remediation-does-not-work-unless-target-RSCD-agent-is-upgraded-to-8-9-042026-05-17T20:05:07.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-After-upgrading-installing-TSSA-22-2-NSH-job-fails-with-error-Low-Privilege-User-is-not-configured-or-null2026-05-17T20:05:06.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Agent-License-Usage-Report-throws-an-error-PLS-00905-object-is-invalid2026-05-17T20:05:06.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Agentinfo-fails-with-error-SSO-Error-NSH-Proxy-is-unable-to-contact-target-server-check-NSH-Proxy-logs-for-details-Can-t-access-host-XXXXXXXXX-Error-in-TLS-Protocol2026-05-17T20:05:06.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-AIX-catalog-fails-with-the-error-when-the-RSCD-version-on-the-repository-server-is-between-23-2-and-23-4-Cannot-access-the-CuDv-object-class-in-the-device-configuration-database2026-05-17T20:05:06.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Agent-usage-report-gives-empty-list-Utility-agentLicenseUsageReportByRelativeDateRange2026-05-17T20:05:06.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Agent-Installer-Job-AIJ-fails-to-install-an-agent-on-target-INCLUDES-VIDEO2026-05-17T20:05:05.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Agent-Installer-job-fails-with-error-if-VC-2017-is-installed-on-the-target-server2026-05-17T20:05:05.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Agent-upgrade-job-fails-with-error-Staging-failed-Reason-Copying-installer-configuration-files-failed2026-05-17T20:05:05.000Zhttps://community.helixops.ai/s/article/BSA-Application-Server-fails-to-start-with-java-sql-SQLException-ORA-01422-exact-fetch-returns-more-than-requested-number-of-rows2026-05-17T20:05:03.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Application-server-fails-to-start-reports-javax-naming-InvalidNameException2026-05-17T20:05:03.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Appserver-resolves-incorrect-IP-Address-for-server2026-05-17T20:05:02.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Application-Server-fails-to-start-java-rmi-server-ExportException-Port-already-in-use-98362026-05-17T20:05:02.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Application-Server-unable-to-re-establish-DB-connection-to-retrieve-configuration-settings2026-05-17T20:05:02.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Appserver-fails-to-start-due-to-hostname-mismatch-Caused-by-java-net-UnknownHostException-appserver-name-Name-or-service-not-known2026-05-17T20:05:00.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Basic-checks-performed-to-help-reduce-the-chances-of-errors-during-Redhat-Patching-INCLUDES-VIDEO2026-05-17T20:04:59.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BladeLogic-Single-Sign-on-configuration-fails-with-an-error-No-TGT-found-please-obtain-a-TGT-first2026-05-17T20:04:59.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BladeLogicRSCD-account-password-change-command-chapw-crashing-on-agent2026-05-17T20:04:59.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Beginning-May-2019-Windows-Catalog-Updates-failing-due-to-problems-downloading-Oracle-Java-patches2026-05-17T20:04:59.000Zhttps://community.helixops.ai/s/article/TrueSig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-returnCode---DRYRUN-failed-for-server-target-Exit-code--50032026-05-17T20:04:47.000Zhttps://community.helixops.ai/s/article/Internal-Only-BSA-TSSA-Deploy-or-Patching-Job-fails-with-write-error-on-message2026-05-17T20:04:47.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Does-TSSA-require-reboot-on-the-target-servers-after-successful-RSCD-agent-upgrade2026-05-17T20:04:45.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Does-TSSA-require-db-owner-role-and-sysadmin-privilege-on-TSSA-database-user-Is-it-possible-to-remove-it2026-05-17T20:04:45.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-accessing-VMWare-Server-object-on-VCenter-RSCD-Agent-Failed-to-lookup-custom-asset-class2026-05-17T20:04:42.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Email-notification-of-the-Job-fails-with-error-in-appserver-log-Unable-to-send-email-Please-check-your-mail-configuration-or-javax-mail-MessagingException-Could-not-connect-to-SMTP-host-SMTP-port-252026-05-17T20:04:42.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Domain-user-fails-to-login-into-TSSA-console-and-appserver-log-shows-Error-during-domain-authentication-Illegal-config-content2026-05-17T20:04:42.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-The-transaction-log-for-database-XXXXXXX-is-full-reported-in-log2026-05-17T20:04:42.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-Failed-to-collect-data-on-target-Encryption-configuration-error-is-thrown-while-retrieving-Security-Settings-from-Windows-Target-Servers2026-05-17T20:04:42.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Error-from-Deploy-Job-The-process-cannot-access-the-file-because-it-is-being-used-by-another-process-Treating-locked-file-as-error2026-05-17T20:04:41.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-from-VCenter-Server-Object-Failed-to-establish-connection-either-because-of-invalid-web-service-details-or-web-service-is-down2026-05-17T20:04:41.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Error-from-TSSA-Redhat-Patch-Catalog-Updates-beginning-in-March-2019-PKIX-path-building-failed-java-security-cert-CertPathBuilderException-Could-not-build-a-validated-path2026-05-17T20:04:41.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-from-domain-authentication-Clock-skew-too-great-372026-05-17T20:04:41.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-from-blcli-performance-commands-after-8-9-03-P1-upgrade-Failed-to-create-CLIMain-object2026-05-17T20:04:41.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-logging-on-via-Domain-Authentication-User-authentication-failed-Unable-to-obtain-password-from-user-INCLUDES-VIDEO2026-05-17T20:04:40.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-is-thrown-when-trying-to-live-browse-Services-of-a-Windows-Target-Server-Non-Standard-error-while-fetching-Services-data-from-target-XXXXX-Error-code-20022026-05-17T20:04:40.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Error-in-upgrading-TSSA-environment-Failed-to-perform-infrastructure-discovery2026-05-17T20:04:40.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Error-installing-BSA-8-9-02-RSCD-Agent-on-Windows-The-platform-on-which-you-are-trying-to-install-or-upgrade-the-product-don-t-have-64-bit-Microsoft-Visual-C-2015-Redistributable-installed2026-05-17T20:04:40.000Zhttps://community.helixops.ai/s/article/BSA-Error-logging-on-via-Domain-Authentication-Receive-timed-out-Error-SocketTimeoutException2026-05-17T20:04:40.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-while-decommissioning-a-server-Access-Denied-Component-Read-on-Role-name-Target-Name2026-05-17T20:04:38.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-while-executing-TSSA-blcred-command-could-not-find-the-jvm-path2026-05-17T20:04:38.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-while-running-patch-analysis-on-Solaris-11-x-targets-pkg-update-Chain-was-rooted-in-an-untrusted-self-signed-certificate2026-05-17T20:04:38.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Error-while-adding-new-AO-configuration-connection-from-BSA-console-AO-Connection-Failed-Secure-Connection-to-AO-failed-Please-check-your-secure-connection-setup2026-05-17T20:04:38.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Executing-command-from-an-NSH-shell-fails-with-the-cygwin-error-fatal-error-cygheap-base-mismatch-detected2026-05-17T20:04:37.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Executing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/article/TrueSight-Server-Automation-TSSA-RHEL-Red-Hat-Enterprise-Linux-Patch-Catalog-Update-fails-with-error-BLPAT1101-Yum-Util-Packages-required-to-proceed-are-not-installed2026-05-17T20:03:47.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Rhel-catalog-update-failure-Peer-s-Certificate-issuer-is-not-recognized2026-05-17T20:03:47.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-RHEL-Patch-Catalog-Update-fails-with-Unable-to-run-createrepo-for-os-arch-RHES7x86-64-list-of-rpm-file-is-missing-for-this-os-arch-on-repository-Encryption-configuration-error2026-05-17T20:03:46.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-RHEL-Patch-Catalog-update-fails-with-error-yum-metadata-generator-sh-line-115-bzip2-command-not-found2026-05-17T20:03:46.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-RHEL-patch-remediation-Deploy-Job-failing-with-Failed-to-receive-a-heartbeat-within-270-seconds2026-05-17T20:03:46.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-RSCD-Agent-fails-to-start-with-ACNP-Open-No-Agent-Control-Pipe-detected-Service-manager-cannot-control-agent-The-system-cannot-find-the-file-specified2026-05-17T20:03:45.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-RSCD-Agent-cannot-be-installed-on-Windows-Storage-Server-2012-R2-with-error-ERROR-The-platform-on-which-you-are-trying-to-install-or-upgrade-the-product-is-not-supported2026-05-17T20:03:45.000Zhttps://community.helixops.ai/s/article/Inquira-KA3630252026-05-17T20:03:45.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-RSCD-agent-issue-with-errors-in-rscd-log-Rejecting-command-RSC-CHDIR-Unauthorized-access2026-05-17T20:03:44.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-RSCD-Agent-installation-failing-with-The-platform-on-which-you-are-trying-to-install-or-upgrade-the-product-is-not-supported2026-05-17T20:03:44.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-RSCD-agent-shows-running-as-unconfined-service-t-daemon-when-SELinux-is-enabled-Is-this-normal2026-05-17T20:03:43.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-RSCD-agent-upgrade-via-file-deploy-job-failed-Bladelogic-rpm-installations-have-been-detected2026-05-17T20:03:43.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-RSCD-connection-reset-or-broken-pipe-error2026-05-17T20:03:42.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-secure-is-empty-proceeding-ahead-with-the-default-secure-settings2026-05-17T20:03:40.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Set-default-value-for-new-Deploy-Jobs-to-Stage-Indirect2026-05-17T20:03:40.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Snapshot-job-fails-on-some-targets-with-error-Hardware-Information-is-not-valid-for-target2026-05-17T20:03:39.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-SSO-Error-No-authentication-profile-has-been-successfully-loaded-Single-Sign-On-connections-require-a-valid-authentication-profile2026-05-17T20:03:37.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Starting-nsh-gives-error-nsh-Unable-to-find-configuration-file-secure-Is-your-NSHDIR-variable-properly-set-to-point-to-the-Network-Shell-installation-directory2026-05-17T20:03:37.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-SUSE-OEL-or-Red-Hat-Offline-downloaders-fail-with-the-error-tmp-sqlite-3-8-6-amd64-libsqlitejdbc-so-failed-to-map-segment-from-shared-object-Operation-not-permitted2026-05-17T20:03:36.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-The-blverifyVCredist-x64-exe-execution-failed-with-exit-code-1073741515-seen-during-RSCD-upgrade2026-05-17T20:03:35.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-SUSE-patch-catalog-update-fails-with-error-Validation-Error-BLPAT1014-Another-repository-is-currently-being-mirrored-on-the-repository-server2026-05-17T20:03:34.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-The-Out-Of-Box-Recommended-Database-Cleanup-Script-not-present-in-TSSA-Console2026-05-17T20:03:34.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-The-Windows-Catalog-Update-Job-run-updates-existing-patches-in-the-catalog-even-when-there-is-no-change-to-the-patches2026-05-17T20:03:32.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Troubleshooting-tips-for-Universal-Product-Installer-UPI-install-upgrade-issues2026-05-17T20:03:31.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Troubleshooting-Tips-Troubleshooting-Cleanup-Job-Failures-or-Hangs2026-05-17T20:03:31.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Troubleshooting-Tips-Troubleshooting-TSSA-Application-Server-startup-issues2026-05-17T20:03:31.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Troubleshooting-Tips-Application-server-Instance-Name-is-currently-down-or-not-responding2026-05-17T20:03:31.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Truesight-Server-Automation-Application-server-startup-fails-with-the-error-The-database-version-versionnumber-is-incompatible-with-Configuration-Manager-version-versionnumber2026-05-17T20:03:31.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-TSSA-job-run-log-shows-You-have-reached-logging-limit-message-How-to-change-the-log-size2026-05-17T20:03:29.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Ubuntu-Patch-Analysis-fails-with-error-E-Some-index-files-failed-to-download-They-have-been-ignored-or-old-ones-used-instead2026-05-17T20:03:28.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-UAI-Unified-Agent-Installer-or-Agent-Installer-Job-AIJ-fails-with-a-warning-Installing-agent-on-target-failed-because-all-of-the-remote-host-authentications-failed-to-validate2026-05-17T20:03:28.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Unable-to-access-XXXX-SOCKS-server-reports-connection-not-allowed-by-ruleset2026-05-17T20:03:27.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Ubuntu-Patch-deploy-gets-hung-with-the-message-dpkg-was-interrupted-you-must-manually-run-dpkg--configure-a-to-correct-the-problem-and-times-out-eventually2026-05-17T20:03:27.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Update-of-offline-Windows-Patch-Catalog-fails-with-error-BLPAT7018-Failed-to-create-or-initialize-the-catalog-feed-Error-BLPAT70632026-05-17T20:03:23.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Unable-to-start-the-application-server-service-after-enabling-LDAP-Authentication-appserver-log-contains-javax-naming-InvalidNameException-Invalid-name-USERNAME2026-05-17T20:03:23.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Upgrading-BSA-via-UPI-fails-pre-check-RSCD-agent-has-been-configured-in-a-way-that-will-prevent-the-current-installation-from-remotely-communicating-with-the-server2026-05-17T20:03:22.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Upgrading-Windows-RSCD-Agents-fails-with-MSI-returned-error-code-16012026-05-17T20:03:22.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-UPI-Upgrade-failed-with-error-Unable-to-retrieve-database-version-by-querying-the-system-property-table2026-05-17T20:03:21.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-UPI-upgrade-fails-during-RSCD-agent-upgrade-and-msiexec-popup-is-displayed2026-05-17T20:03:21.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-UPI-upgrade-failing-with-Database-user-does-not-have-sufficient-privileges-for-running-database-migration-error2026-05-17T20:03:21.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-UPI-upgrade-failing-with-error-Insufficient-privilege-Please-run-migration-setup-script-in-upgrade-directory-No-DB-Role-privileges2026-05-17T20:03:21.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Various-errors-caused-by-missing-corrupt-out-of-sync-keystore-file-How-to-create-a-new-bladelogic-keystore-and-syncing-it-with-all-Application-Server-deployments-to-solve-potential-occurring-problems2026-05-17T20:03:19.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Verify-or-live-browsing-a-target-gives-No-authorization-to-access-host-xxxxx-error-with-Host-not-granted-access-error-on-the-agent-log-rscd-log2026-05-17T20:03:17.000Zhttps://community.helixops.ai/s/article/Inquira-KA3126912026-05-17T20:03:16.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-What-would-be-the-impact-of-changing-the-IP-address-DNS-NTP-of-a-TSSA-appserver-or-managed-target-server2026-05-17T20:03:14.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-What-steps-do-I-follow-when-the-BSA-Database-has-been-moved-to-a-new-server2026-05-17T20:03:14.000Zhttps://community.helixops.ai/s/article/Inquira-KA4058612026-05-17T20:03:12.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Deploy-Job-fails-to-reboot-reports-Reboot-required-but-did-not-occur-Manual-reboot-needed-to-complete-operation-exitCode-40032026-05-17T20:03:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Catalog-update-job-displays-No-mappings-were-found-for-the-selected-product-warning-in-Job-Run-Log-INCLUDES-VIDEO2026-05-17T20:03:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-patch-analysis-reports-certain-patch-as-installed-but-it-is-not-found-on-the-target-or-reported-as-missing-but-not-applicable-INCLUDES-VIDEO2026-05-17T20:03:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Patch-analysis-job-fails-with-error-Cannot-create-analysis-results-for-server-Target-Server2026-05-17T20:03:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-PAJ-Patch-Analysis-Job-against-windows-Evaluation-Edition-software-reported-no-missing-or-installed-patches2026-05-17T20:03:09.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Windows-Patch-Analysis-Job-failing-with-exitCode-10737415152026-05-17T20:03:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-patch-analysis-job-failing-with-error-STDERR-Error-No-machines-were-scanned-Error-Analysis-failed-INCLUDES-VIDEO2026-05-17T20:03:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Patch-Deploy-Job-fails-with-exit-code-2359302-INCLUDES-VIDEO2026-05-17T20:03:08.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Patch-Deploy-Jobs-fails-with-ReturnCode-2145124329-INCLUDES-VIDEO2026-05-17T20:03:08.000Zhttps://community.helixops.ai/s/article/BSA-TSSA-Windows-Patch-Catalog-Update-failing-post-January-7-20202026-05-17T20:03:08.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Windows-Patch-Deploy-Job-error-1058-The-Service-cannot-be-started-either-because-it-is-disabled-or-it-has-no-enable-deviceTruesight-Server-Automation-TSSA-Windows-Patch-Deploy-Job-error-1058-The-Service-cannot-be-start2026-05-17T20:03:08.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-Windows-patch-catalog-fails-with-following-error-Error-BLPAT7026-Cannot-rename-file-hf7b-xml-to-hf7b-xml-File-exists-The-file-may-be-locked-or-you-do-not-have-required-permissions-to-rename-the-file2026-05-17T20:03:08.000Zhttps://community.helixops.ai/s/article/BSA-TSSA-Database-Cleanup-failed-with-unique-constraint-violation-Error-XAK-DBM-KEEP-JOB-RUN-IDS-xpk-dbm-keep-cr-result-ids2026-05-17T20:03:06.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Patch-Troubleshooting-Patch-Deploy-Job-appears-to-have-succeeded-but-Patch-Analysis-still-reports-q-patch-as-missing2026-05-17T20:03:06.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Patch-Troubleshooting-A-Windows-Hotfix-is-not-installed-on-a-target-server-but-is-not-reported-as-missing-by-TSSA-Patch-Analysis2026-05-17T20:03:05.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Patch-Troubleshooting-Windows-patch-deployment-performance-decreases-as-more-patches-are-applied-in-one-job2026-05-17T20:03:05.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Windows-Patch-Troubleshooting-Understanding-error-codes-from-BSA-Microsoft-Windows-Patch-Deploy-Jobs-INCLUDES-VIDEO2026-05-17T20:03:05.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-BSA-RSCD-Installation-via-Agent-Upgrade-job-fails-with-MSVC-Redistributable-installation-failed-Error-code-3010-in-Job-run-logs2026-05-17T20:03:04.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Troubleshooting-Tips-Troubleshooting-BSA-Job-Hangs2026-05-17T20:03:04.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Job-run-fails-with-an-error-JOB-is-already-running-against-same-target-SERVER-or-Job-keeps-showing-as-running-in-Tasks-in-progress-while-not2026-05-17T20:03:03.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Compliance-content-installation-fails-on-Linux-appserver-with-java-lang-UnsatisfiedLinkError-against-libXrender-so-12026-05-17T20:03:01.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-CentOS-Patching-Support-Questions-INCLUDES-VIDEO2026-05-17T20:03:00.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Does-RSCD-agent-support-ARM-x64-architecture2026-05-17T20:03:00.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Error-during-RSCD-installation-makeselftools-tar-Permission-denied2026-05-17T20:03:00.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Can-a-domain-account-be-used-for-RSCD-Agent-UPM-User-Privilege-Mapping2026-05-17T20:03:00.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Exporting-component-templates-in-TSSA-console-fails-with-error-Error-occurred-during-export2026-05-17T20:02:58.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-getServerStatusByJobRun-BLCLI-Command-returns-Empty-Output2026-05-17T20:02:58.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Errors-in-a-SQL-Server-BSA-Env-The-connection-is-closed-and-or-Connection-reset2026-05-17T20:02:58.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Secondary-Appserver-or-Process-Spawner-fails-to-start-after-installation-or-upgrade-and-unable-to-configure-database-with-blappconf-nor-blasadmin-command2026-05-17T20:02:57.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Intermittent-Error-in-TLS-protocol-errors-in-BSA-8-72026-05-17T20:02:57.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-BSA-RSCD-Agent-service-fails-to-startup-due-to-service-timeout-upon-reboot-on-Windows-server2026-05-17T20:02:56.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-RSCD-Agent-Upgrade-Job-failed-on-Windows-server-with-error-Could-not-determine-the-version-of-the-Windows-platform-via-nexec-command2026-05-17T20:02:56.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Where-to-find-information-on-how-to-configure-TSSA-for-High-Availability-HA-and-Disaster-Recovery-DR2026-05-17T20:02:55.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-RSCD-User-Impersonation-fails-with-error-Logon-failure-the-user-has-not-been-granted-the-requested-logon-type-at-this-computer2026-05-17T20:02:55.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-TSSA-DW-login-using-domain-authentication-fails-with-an-error-Actual-error-from-domain-authentication-KDC-has-no-support-for-encryption-type-142026-05-17T20:02:54.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Windows-patch-remediation-failed-on-commit-phase-with-error-BlPatchCheck2-exe-failed-Return-Code-12026-05-17T20:02:53.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BSA-Error-from-NSH-Scripts-with-BLCLI-calls-in-BSA-8-9-Your-session-credential-has-expired-please-login-again2026-05-17T20:02:53.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Data-Warehouse-TSSA-DW-4-UPDATE-CUSTOM-PROPERTY-step-of-ETL-fails-javax-net-ssl-SSLHandshakeException-error-in-update-custom-property-log2026-05-17T20:02:52.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Data-Warehouse-TSSA-DW-Data-Warehouse-Post-Configuration-Error-BDS-3001-Unsupported-TrueSight-Server-Automation-database-version2026-05-17T20:02:51.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Data-Warehouse-TSSA-DW-ETL-job-fails-in-SQL-Server-environment-with-an-error-Execution-terminated-by-the-provider-because-a-resource-limit-was-reached2026-05-17T20:02:49.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Data-Warehouse-TSSA-DW-Archiving-fails-with-SQL-Server-blocked-access-to-procedure-sys-xp-cmdshell2026-05-17T20:02:49.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation---Data-Warehouse-TSSA-DW-ETL-hangs-or-fails-with-error-due-to-lack-of-disk-space-in-the-TEMP-tablespace2026-05-17T20:02:45.000Zhttps://community.helixops.ai/s/article/Inquira-KA3974252026-05-17T20:02:45.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Data-Warehouse-TSSADW-TSSASA-Executing-TSSA-DW-Archival-failing-with-error-ORA-39001-invalid-argument-value-ORA-06512-at-TSSADW-DW-PKG-ARCHIVAL-RESTORE-MANAGER2026-05-17T20:02:41.000Zhttps://community.helixops.ai/s/article/BSA-Job-results-showing-no-Job-Run-Log-text-only-icons-on-all-jobs-Arithmetic-overflow-error-converting-IDENTITY-to-data-type-int2026-05-17T20:02:36.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Redhat-Patching-fails-in-commit-with-the-error-tar-Error-is-not-recoverable-exiting-now-in-job-run-logs2026-05-17T20:02:36.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-adapter-for-TrueSight-Orchestration-exhausts-peer-or-server-memory2026-05-17T20:02:35.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Datawarehouse-TSSA-DW-ETL-failure-in-2-FOUNDATION-and-FOUNDATION-FACT-F-JOB-RUN-ORA-022912026-05-17T20:02:34.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Data-Warehouse-TSSA-DW-ETL-fails-with-ORA-00600-internal-error-code-arguments-qctbyt-bfc2026-05-17T20:02:34.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Smart-Reporting-TSSR-SA-How-to-Execute-Initial-ETL-INCLUDES-VIDEO2026-05-17T20:02:29.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Suite-TSSA-Deploy-Job-error-An-error-occurred-while-attempting-to-copy-the-file-source-server-location-to-destination-server-location-Permission-denied2026-05-17T20:02:27.000Zhttps://community.helixops.ai/s/article/Inquira-KA3660442026-05-17T20:02:23.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-Data-Warehouse-TSSA-DW-TSSA-DW-Installation-or-ETL-execution-fails-with-error-SQL-Server-Bulk-Copy-Program-Validation-Error2026-05-17T20:02:20.000Zhttps://community.helixops.ai/s/article/TrueSight-Server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https://community.helixops.ai/s/article/TrueSight-Smart-Reporting-does-not-display-the-device-names-in-the-Reports2026-05-17T20:01:37.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Broadcast-Reports-to-External-Email-Address-with-Public-Content-Writer-Collaborator-Advanced-Role2026-05-17T20:01:37.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-for-Server-Automation-TSSR-SA-ETL-job-failing-with-ssl-read-4-error-on-socket-connection-reset-by-peer2026-05-17T20:01:35.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-for-Server-Automation-TSSR-SA-How-to-remove-invalid-decommissioned-duplicate-servers-from-the-target-list-in-the-inventory-report2026-05-17T20:01:35.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-Failing-to-communicate-to-component-with-error-PKIX-path-building-failed-INCLUDES-VIDEO2026-05-17T20:01:35.000Zhttps://community.helixops.ai/s/article/Inquira-KA3292202026-05-17T20:01:34.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-for-Server-Automation-Error-TSR-SR030005-The-component-content-could-not-be-imported2026-05-17T20:01:34.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-TSSR-SA-User-Role-authorizations-in-TSSR2026-05-17T20:01:33.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Operations-Management-Component-registration-fails-in-TrueSight-Presentation-Server-console2026-05-17T20:01:31.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Platform-Inventory-report-shows-invalid-No-data2026-05-17T20:01:30.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Platform-TSSR-SA-New-users-unable-to-see-data-in-reports2026-05-17T20:01:29.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-Basic-information-to-collect-for-TSSA-DW-and-TSSR-installation-upgrade-issues2026-05-17T20:01:29.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-TSSR-SA-Unable-to-login-with-SRP-or-Domain-Auth-to-TSSA-DW2026-05-17T20:01:27.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Health-Report2026-05-17T20:01:26.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-TSSR-SA-TSR-SR032010-error-when-adding-TSA-DW-Component-to-TSSR2026-05-17T20:01:25.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-TSSR-SA-Data-not-visible-in-TSSR-reports-for-domain-authentication2026-05-17T20:01:23.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-TSSR-SA-BDSSA-Error-during-install-Specified-directory-has-one-or-more-directories-which-do-not-have-the-8dot3-short-name-generated2026-05-17T20:01:23.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-TSSR-SA-Important-Warehouse-DB-check-to-execute-before-performing-initial-migration-of-a-BDSSA-Warehouse-to-TSSA-DW2026-05-17T20:01:22.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-TSSR-SA-TrueSight-Smart-Reporting-for-Server-Automation-19-2-01-becomes-unresponsive-after-adding-the-TSA-DW-component-content2026-05-17T20:01:21.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Server-Automation-TSSR-SA-Best-Practices-while-creating-reports-in-TrueSight-Smart-Reporting-Server-Automation-TSSR-SA2026-05-17T20:01:21.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Why-is-the-browser-setting-not-available-in-Borland-Silk-Performer-to-create-a-recording2026-05-17T20:01:18.000Zhttps://community.helixops.ai/s/article/Inquira-KA4331682026-05-17T20:01:18.000Zhttps://community.helixops.ai/s/article/Truesight-Synthetic-Is-it-possible-to-blackout-a-Synthetic-Monitoring-application-at-the-application-level2026-05-17T20:01:16.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-WebFormGet-WinSock-11001-Host-not-found-error-continues-to-occur-with-TEA-Agent-even-after-host-not-found-issue-is-resolved2026-05-17T20:01:16.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Monitoring-Version-Compatibility-Matrix2026-05-17T20:01:12.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Is-there-a-way-in-Silk-Performer-to-turn-off-SSL-certificate-validation-Don-t-want-to-validate-SSL-certificate-for-internal-web-sites2026-05-17T20:01:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Monitoring-Error-WebPageLink-HTTP-1060-HTML-Hyperlink-not-found-Link-Name-Dynamic-Link-during-the-replay-in-Silk-Performer2026-05-17T20:01:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Monitoring-Scripts-are-causing-CPU-and-Memory-on-the-server-to-max-out2026-05-17T20:01:10.000Zhttps://community.helixops.ai/s/article/TS-Synthetic-Browser-Driven-Scripts-hangs-after-running-on-agent-successfully-several-times-in-a-row2026-05-17T20:01:10.000Zhttps://community.helixops.ai/s/article/Is-there-a-limit-on-the-number-of-TrueSight-Synthetic-Execution-Plans-that-a-Synthetic-Transaction-Execution-Adapter-TEA-agent-can-accommodate2026-05-17T20:01:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Monitoring-How-to-configure-Synthetic-Transaction-Execution-Adapter-TEA-Agent-to-run-a-Synthetic-script-using-a-web-browser-like-Chrome-rather-than-Internet-Explorer2026-05-17T20:01:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Monitoring-How-to-suppress-or-change-the-status-of-errors-returned-by-a-Borland-Silk-Performer-Synthetic-script2026-05-17T20:01:09.000Zhttps://community.helixops.ai/s/article/Truesight-Synthetic-Monitoring-Is-it-possible-to-have-a-Borland-Silk-Performer-script-run-in-a-browser-other-than-Internet-Explorer-when-running-on-the-Transaction-Execution-Adapter-TEA-Agent2026-05-17T20:01:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Monitoring-Receiving-Eval-License-Expired-pop-up-message-when-trying-to-create-a-project-using-the-Net-Explorer-protocol-in-Silk-Performer2026-05-17T20:01:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Monitoring-Transaction-failing-with-execution-error-LoadtestController-3507-Wait-timed-out-ERRID-1-Transaction-TMain-of-EPID-xxx-reached-timeout-aborted2026-05-17T20:01:08.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Monitoring-TrueSight-Synthetic-TEA-Agent-and-Transport-Layer-Security-v1-22026-05-17T20:01:07.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Transaction-Monitor-Is-it-possible-to-record-a-Web-Browser-Driven-BDM-AJAX-script-using-a-Web-Browser-other-than-Internet-Explorer2026-05-17T20:01:06.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Transaction-Execution-Adapter-TEA-Agent-Receiving-WebPageUrl-WinSock-10060-Connection-timed-out-host-web-site-443-attempts-3-message-when-monitoring-a-web-site-using-the-BMC-s-out-of-the-box-URLChecker-ltz-script2026-05-17T20:01:04.000Zhttps://community.helixops.ai/s/article/TrueSight-Vulnerability-Management-TSVM-and-TrueSight-Automation-Console-TSAC-Local-Docker-registry-error-curl-command-return-error-Could-not-resolve-host-or-Connection-reset-by-peer2026-05-17T20:00:59.000Zhttps://community.helixops.ai/s/article/TrueSight-Vulnerability-Management-ES-Installation-Error-ValueError-No-JSON-object-could-be-decoded2026-05-17T20:00:58.000Zhttps://community.helixops.ai/s/article/TrueSight-Vulnerability-Management-Login-to-the-UI-throws-Site-not-reachable-https-TSSA-HOST-9843-Containers-are-not-resolving-any-IP-hostname-in-the-network-Connector-did-not-return-response-within-timeout-or-java-net-UnknownHostException2026-05-17T20:00:58.000Zhttps://community.helixops.ai/s/article/TrueSight-Vulnerability-Management-TSVM-Application-installation-is-failing-with-an-error-ERROR-Error-Command-docker-compose-up-d--force-recreate-returned-non-zero-exit-status-12026-05-17T20:00:56.000Zhttps://community.helixops.ai/s/article/Trusight-Network-Automation-TSNA-Device-Snapshot-communication-failure-ChatException-chat-phrase-Error-writing2026-05-17T20:00:52.000Zhttps://community.helixops.ai/s/article/Issue-with-Trustsotre-On-Atsso-java-tomacat-process-not-using-the-trustore-as-specified-in-the-ASSO-tomcat-server-xml2026-05-17T20:00:52.000Zhttps://community.helixops.ai/s/article/Inquira-KA4062042026-05-17T20:00:48.000Zhttps://community.helixops.ai/s/article/Trying-to-configure-SmartReporting-over-SSL-and-get-the-following-error-in-the-Mid-Tier-config-Error-in-testing-Smart-Reporting-settings2026-05-17T20:00:47.000Zhttps://community.helixops.ai/s/article/Inquira-KA3533932026-05-17T20:00:46.000Zhttps://community.helixops.ai/s/article/Inquira-KA3027412026-05-17T20:00:44.000Zhttps://community.helixops.ai/s/article/Inquira-KA3408702026-05-17T20:00:36.000Zhttps://community.helixops.ai/s/article/TS-Synthetic-BrowserNavigate-BrowserEngine-3-Navigation-failed-Runs-in-Borland-Silk-Performer-Fails-in-TrueSight-Presentation-Server2026-05-17T20:00:31.000Zhttps://community.helixops.ai/s/article/TS-Reporting-Engine-Not-Collecting-The-Performance-Data2026-05-17T20:00:31.000Zhttps://community.helixops.ai/s/article/TS-Synthetic-Receiving-BrowserNavigate-BrowserEngine-32-Internet-Explorer-request-failed-INET-E-RESOURCE-NOT-FOUND-0x800c0005-message-while-executing-a-BDM-script-on-the-Synthetic-TEA-Agent2026-05-17T20:00:24.000Zhttps://community.helixops.ai/s/article/TS-Synthetic-Receiving-BrowserNavigate-BrowserEngine-32-Internet-Explorer-request-failed-INET-E-SECURITY-PROBLEM-0x800c000e-message-while-executing-a-BDM-script-on-the-Synthetic-TEA-Agent2026-05-17T20:00:24.000Zhttps://community.helixops.ai/s/article/TS-Synthetic-The-Applications-Overview-Synthetic-dashlet-is-always-in-green-status-in-TSPS-10-7-00-There-are-no-red-status-in-the-display-when-the-SLA-threshold-has-been-reached2026-05-17T20:00:22.000Zhttps://community.helixops.ai/s/article/TS-Synthetic-Synthetic-TEA-Agent-unable-to-send-results-to-App-Visibilty-Collector2026-05-17T20:00:22.000Zhttps://community.helixops.ai/s/article/TrueSight-Synthetic-Getting-Timeout-Execution-Errors2026-05-17T20:00:21.000Zhttps://community.helixops.ai/s/article/TS-Synthetic-When-trying-to-create-a-script-in-SilkPerformer-using-Internet-Explorer-it-does-not-recognize-that-the-web-browser-cache-was-cleared-before-the-start-of-the-script-creation2026-05-17T20:00:19.000Zhttps://community.helixops.ai/s/article/TS-Synthetic-Synthetic-Metric-Rules-appear-to-be-duplicated-when-upgrading-from-TS-Synthetic-10-7-or-11-0-to-TS-Synthetic-11-3-01-INCLUDES-VIDEO2026-05-17T20:00:01.000Zhttps://community.helixops.ai/s/article/Does-the-TSCO-Gateway-Server-support-SPEC-CPU-20172026-05-17T19:59:54.000Zhttps://community.helixops.ai/s/article/Inquira-KA3875282026-05-17T19:59:52.000Zhttps://community.helixops.ai/s/article/After-installing-site-signed-certificate-errors-javax-net-ssl-SSLHandshakeException-sun-security-validator-ValidatorException-PKIX-path-building-failed-sun-security-provider-certpath-SunCertPathBuilderException-unable-to-find-valid-certification-pat2026-05-17T19:59:48.000Zhttps://community.helixops.ai/s/article/TSCO-ETL-error-BCO-ETL-ERR011-Cant-bind-unknown-placeholder2026-05-17T19:59:41.000Zhttps://community.helixops.ai/s/article/TSCO-Investigate-study-in-TSPS-shows-systems-but-creating-the-study-gives-error-BCO-PS-ERR1042026-05-17T19:59:40.000Zhttps://community.helixops.ai/s/article/Inquira-KA4044942026-05-17T19:59:35.000Zhttps://community.helixops.ai/s/article/TSCS-Why-deleting-policies-removes-data-from-dashboard2026-05-17T19:59:32.000Zhttps://community.helixops.ai/s/article/TSIM-pw-dbconfig-command-fails2026-05-17T19:59:31.000Zhttps://community.helixops.ai/s/article/TSIM-Integration-with-BMC-Service-Resolution-Exception-while-initialization-during-reading-file-DefaultMapping-map-for-Temp-Value2026-05-17T19:59:27.000Zhttps://community.helixops.ai/s/article/TSIM-Integration-Service-doesn-t-start-on-system-reboot-on-a-Red-Hat-7-machine2026-05-17T19:59:27.000Zhttps://community.helixops.ai/s/article/TSIM-installation-on-Red-Hat-hangs-at-stage-Configuring-DB-Component2026-05-17T19:59:27.000Zhttps://community.helixops.ai/s/article/TSO-Activity-Peer-cannot-execute-process-via-REST-if-CDPs-are-offline-TrueSight-Orchestration-BMC-Atrium-Orchestrator2026-05-17T19:59:24.000Zhttps://community.helixops.ai/s/article/TSNA-BBNA-Failed-to-import-devices-from-BMC-Discovery-using-REST-API2026-05-17T19:59:24.000Zhttps://community.helixops.ai/s/article/TSOM-Change-Management-Integration-ERROR-382-The-value-s-for-this-entry-violate-a-unique-index2026-05-17T19:59:24.000Zhttps://community.helixops.ai/s/article/How-to-remove-or-delete-the-dashboards-in-the-TSPS-backend2026-05-17T19:59:22.000Zhttps://community.helixops.ai/s/article/How-to-remove-stale-devices-in-the-Presentation-server2026-05-17T19:59:20.000Zhttps://community.helixops.ai/s/article/TSPS-Multiple-postgres-processes-are-running-and-consuming-memory2026-05-17T19:59:20.000Zhttps://community.helixops.ai/s/article/TSPS-console-is-working-however-Core-and-IndexServer-show-as-Not-Running2026-05-17T19:59:18.000Zhttps://community.helixops.ai/s/article/TSPS-database-will-not-start2026-05-17T19:59:18.000Zhttps://community.helixops.ai/s/article/TSPS-installation-failed-with-error-Creating-Database-failed2026-05-17T19:59:17.000Zhttps://community.helixops.ai/s/article/TSPS-login-gives-the-error-invalid-username-or-password2026-05-17T19:59:17.000Zhttps://community.helixops.ai/s/article/TSPS-Rest-APIs-giving-wrong-expiry-time2026-05-17T19:59:16.000Zhttps://community.helixops.ai/s/article/TSPS-silent-install-fails-with-Failed-to-connect-to-the-Remedy-SSO-server2026-05-17T19:59:15.000Zhttps://community.helixops.ai/s/article/TSPS-TSIM-11-3-01-installation-or-upgrade-will-not-proceed-stating-32GB-RAM-is-required2026-05-17T19:59:14.000Zhttps://community.helixops.ai/s/article/TSPS-Secondary-server-starts-but-the-web-page-does-not-display-during-the-failover-from-primary-to-secondary2026-05-17T19:59:14.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-When-running-the-Agent-Installer-Upgrade-Job-8-9-4-227-against-AIX-targets-the-job-fails-with-message-nsh-unmatched-Failed-to-launch-script-for-upgrading-an-agent2026-05-17T19:59:12.000Zhttps://community.helixops.ai/s/article/TSSA-How-to-create-an-Offline-Patch-Catalog-for-Windows--INCLUDES-VIDEO2026-05-17T19:59:10.000Zhttps://community.helixops.ai/s/article/TSSA-BBSA-Provisioning-Windows-2019-fails-with-an-error-Windows-could-not-parse-or-process-the-unattend-answer-file-for-pass-specialize2026-05-17T19:59:08.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-How-to-manage-PowerShell-configuration-using-blpowershell-conf-file-INCLUDES-VIDEO2026-05-17T19:59:08.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Creating-Oracle-Database-INCLUDES-VIDEO2026-05-17T19:59:08.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Yellowfin-Error-Oh-no-An-error-occurred-saving-your-details-to-the-database-Please-try-again-later2026-05-17T19:59:03.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Adding-Groups-as-Targets-to-jobs-results-in-all-the-individual-servers-being-displayed-as-Targets-rather-than-just-the-group2026-05-17T19:59:01.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Application-Server-fails-to-start-log4j-ERROR-setFile-null-true-call-failed-java-io-FileNotFoundException-AppServerLauncher-log-Access-is-denied2026-05-17T19:59:01.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-BladeLogic-Unified-Agent-Installer-on-windows-throws-error-Remote-Host-authentication-connection-timed-out2026-05-17T19:59:01.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-How-can-I-pre-stage-payloads-in-a-remote-site-to-reduce-deployment-times2026-05-17T19:59:00.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Error-during-TSSA-8-9-x-upgrade-BlAdmin-xml-The-system-cannot-find-the-file-specified2026-05-17T19:59:00.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Git-Lab-integration-fails-when-GIT-user-name-have-a-blank-space2026-05-17T19:59:00.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-How-to-setting-up-a-SQL-server-database-for-TrueSight-server-Automation-INCLUDES-VIDEO2026-05-17T19:59:00.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Compliance-job-fails-with-error-setName-not-supported-for-base-BIValues2026-05-17T19:59:00.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Patch-Analysis-Job-takes-longer-than-expected-to-open-view-modify2026-05-17T19:58:59.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-When-adding-an-AIX-target-server-to-TSSA-environment-the-following-error-is-received-Execution-of-command-oslevel-r-timed-out2026-05-17T19:58:58.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Job-fails-with-Error-No-such-device-or-address-hostname2026-05-17T19:58:58.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-Suppressing-BLSSOPROXY-related-logging-in-the-appserver-logs2026-05-17T19:58:57.000Zhttps://community.helixops.ai/s/article/TSSA-BSA-The-Depot-Object-property-DATE-POSTED-is-blank-on-objects-in-a-Windows-Patch-Catalog2026-05-17T19:58:57.000Zhttps://community.helixops.ai/s/article/TSSA-Application-server-fails-to-start-with-CA-signed-certificate-in-bladelogic-keystore-and-UseSSLSockets-RequireClientAuthentication-set-to-true2026-05-17T19:58:57.000Zhttps://community.helixops.ai/s/article/TSSA-Whitelabel-Error-Page-returned-while-attempting-to-access-https-hostname-port-rest2026-05-17T19:58:56.000Zhttps://community.helixops.ai/s/article/TSSA-Common-Error-Messages-in-CentOS-VPC-Patching2026-05-17T19:58:56.000Zhttps://community.helixops.ai/s/article/TSSA-How-Generating-a-log-package-for-a-job-run--INCLUDES-VIDEO2026-05-17T19:58:56.000Zhttps://community.helixops.ai/s/article/tssh-event-reinitialize-failed-with-a-NoClassDefFoundError-exception2026-05-17T19:58:53.000Zhttps://community.helixops.ai/s/article/TSSA-Windows-update-on-March-2020-which-enables-LDAP-Channel-binding-and-LDAP-signing2026-05-17T19:58:53.000Zhttps://community.helixops.ai/s/article/TSSR-SA-TrueSight-Smart-Reporting-Tomcat-Application-Server-Fail-to-start-with-error-com-hof-mi-web-service-WebserviceException-Webservices-ErrorCode-CANNOT-CONNECT2026-05-17T19:58:52.000Zhttps://community.helixops.ai/s/article/tssh-command-fails-with-Error-Could-not-find-or-load-main-class-02026-05-17T19:58:52.000Zhttps://community.helixops.ai/s/article/TSSR-SA-TSSR-Service-do-not-start-on-reboot2026-05-17T19:58:51.000Zhttps://community.helixops.ai/s/article/Inquira-KA3901242026-05-17T19:58:47.000Zhttps://community.helixops.ai/s/article/Type-ahead-on-the-Customer-field-does-not-worki-for-Work-Order-applications2026-05-17T19:58:43.000Zhttps://community.helixops.ai/s/article/UDM-Problem-with-values-for-Service-Type-field-of-Business-Service-CIs-that-are-loaded-via-the-Transactional-CI-xlsm-sheet2026-05-17T19:58:39.000Zhttps://community.helixops.ai/s/article/Inquira-KA4211432026-05-17T19:58:39.000Zhttps://community.helixops.ai/s/article/UDM-Error-No-repository-defined2026-05-17T19:58:39.000Zhttps://community.helixops.ai/s/article/Inquira-KA4049542026-05-17T19:58:38.000Zhttps://community.helixops.ai/s/article/Inquira-KA4188042026-05-17T19:58:38.000Zhttps://community.helixops.ai/s/article/Inquira-KA4024242026-05-17T19:58:37.000Zhttps://community.helixops.ai/s/article/UDM-job-error-out-in-Load-step-when-running-with-Non-Administrator-user-having-DMT-Admin-permission2026-05-17T19:58:37.000Zhttps://community.helixops.ai/s/article/UDM-forms-did-not-upgrade-after-AR-Server-upgrade-from-8-1-SP2-to-9-12026-05-17T19:58:37.000Zhttps://community.helixops.ai/s/article/UDM-Job-Stuck-In-Progress2026-05-17T19:58:35.000Zhttps://community.helixops.ai/s/article/UDM-jobs-are-stuck-in-promote-stage-with-status-as-queued-and-not-getting-completed2026-05-17T19:58:35.000Zhttps://community.helixops.ai/s/article/UDM-Jobs-stuck-with-status-as-In-Progress-in-Promote-stage-in-ITSM-8-12026-05-17T19:58:34.000Zhttps://community.helixops.ai/s/article/UDM-Jobs-Stuck-in-Queued-Status2026-05-17T19:58:34.000Zhttps://community.helixops.ai/s/article/UDM-ARERR-382-error-while-running-UDM-job-to-promote-People-record2026-05-17T19:58:33.000Zhttps://community.helixops.ai/s/article/UI-Business-Rule-to-Hide-field-visibility-does-not-hide-Field-On-Screen-or-On-Page-Load2026-05-17T19:58:29.000Zhttps://community.helixops.ai/s/article/UI-Browser-reports-Out-of-Memory-in-IE2026-05-17T19:58:29.000Zhttps://community.helixops.ai/s/article/Unable-to-access-BNA-server-due-to-error-No-buffer-space-available-maximum-connections-reached-connect2026-05-17T19:58:23.000Zhttps://community.helixops.ai/s/article/Unable-to-Access-Job-Console2026-05-17T19:58:23.000Zhttps://community.helixops.ai/s/article/Unable-to-access-DWP-and-get-HTTP-500-error2026-05-17T19:58:22.000Zhttps://community.helixops.ai/s/article/Unable-to-add-Patrol-agents-due-to-instances-max-limit-in-Truesight-No-of-instances-is-above-100-of-max-limit-250000-on-Infrastructure-Management-Server2026-05-17T19:58:14.000Zhttps://community.helixops.ai/s/article/Unable-to-add-OOB-Custom-fields-from-screen-configuration-in-Smart-IT-environment-upgraded-to-Version-2-0-2-00-patch-1-Error-Error-occurred-during-update-request-please-try-again2026-05-17T19:58:14.000Zhttps://community.helixops.ai/s/article/Unable-To-Add-TrueSight-SmartReporting-InTrueSight-Presentation-Server-Console2026-05-17T19:58:12.000Zhttps://community.helixops.ai/s/article/Unable-to-Approve-Record-via-Email-in-Remedyforce-Error-You-are-not-authorized-to-update-the-referenced-object2026-05-17T19:58:10.000Zhttps://community.helixops.ai/s/article/Unable-to-assign-permission-set-xxxx-to-Remedyforce-user-The-user-license-doesn-t-allow-the-permission-Subscribe-to-Reports2026-05-17T19:58:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA3790372026-05-17T19:58:10.000Zhttps://community.helixops.ai/s/article/Unable-to-assign-incident-ticket-to-assignee-group2026-05-17T19:58:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA4103682026-05-17T19:58:10.000Zhttps://community.helixops.ai/s/article/Unable-to-block-USB-storage-devices-using-BCM-1202026-05-17T19:58:08.000Zhttps://community.helixops.ai/s/article/Inquira-KA3199892026-05-17T19:58:08.000Zhttps://community.helixops.ai/s/article/Unable-to-cast-object-of-type-System-DirectoryServices-AccountManagement-ComputerPrincipal-to-type-System-DirectoryServices-AccountManagement-UserPrincipal-Error-is-received-while-Importing-Users-Technicians-in-Track-It-20182026-05-17T19:58:06.000Zhttps://community.helixops.ai/s/article/Inquira-KA3867102026-05-17T19:58:05.000Zhttps://community.helixops.ai/s/article/Unable-to-change-the-Status-Reason-of-a-Change-Request-once-the-Change-Request-is-Closed2026-05-17T19:58:04.000Zhttps://community.helixops.ai/s/article/RF-251392026-05-17T19:58:04.000Zhttps://community.helixops.ai/s/article/Unable-to-change-the-status-of-the-CI-from-Deployed-to-In-inventory2026-05-17T19:58:04.000Zhttps://community.helixops.ai/s/article/Inquira-KA3563482026-05-17T19:58:04.000Zhttps://community.helixops.ai/s/article/Inquira-KA3439242026-05-17T19:58:01.000Zhttps://community.helixops.ai/s/article/RF-254112026-05-17T19:58:00.000Zhttps://community.helixops.ai/s/article/Unable-to-configure-Report-setting-in-Mid-Tier-configuration-tool-Smart-Reporting2026-05-17T19:57:59.000Zhttps://community.helixops.ai/s/article/Unable-to-connect-to-KDC-Kerberos-Authentication-when-configuring-Kerberos-in-BMC-Remedy-Single-Sign-On2026-05-17T19:57:58.000Zhttps://community.helixops.ai/s/article/Unable-to-connect-to-Smart-IT-Url-redirected-to-ux-smart-it-unauthorized2026-05-17T19:57:56.000Zhttps://community.helixops.ai/s/article/Unable-to-consume-webservices-over-https-in-AR-System-Mid-Tier2026-05-17T19:57:55.000Zhttps://community.helixops.ai/s/article/Unable-to-Copy-and-Paste-Multiple-Images-into-Remedyforce-Knowledge-Articles2026-05-17T19:57:55.000Zhttps://community.helixops.ai/s/article/Inquira-KA3233982026-05-17T19:57:53.000Zhttps://community.helixops.ai/s/article/Inquira-KA3502812026-05-17T19:57:53.000Zhttps://community.helixops.ai/s/article/Unable-to-create-new-Event-Alias-Formula2026-05-17T19:57:51.000Zhttps://community.helixops.ai/s/article/Unable-to-create-new-version-via-Major-Edit-of-KBA-in-Smart-IT-due-to-previous-cancelled-version2026-05-17T19:57:50.000Zhttps://community.helixops.ai/s/article/Unable-to-create-site-in-Remedyforce2026-05-17T19:57:49.000Zhttps://community.helixops.ai/s/article/Unable-to-create-ticket-via-email-if-Workspace-is-linked-to-an-internal-and-external-address-book2026-05-17T19:57:49.000Zhttps://community.helixops.ai/s/article/Unable-to-create-People-profile-from-CTM-People-form2026-05-17T19:57:49.000Zhttps://community.helixops.ai/s/article/Unable-to-cross-launch-AIF-service-in-DWP-to-midtier-webpage-when-midtier-is-on-1805-version2026-05-17T19:57:48.000Zhttps://community.helixops.ai/s/article/Unable-to-deploy-KM-package-via-TSPS2026-05-17T19:57:44.000Zhttps://community.helixops.ai/s/article/Unable-to-display-performance-overview-graph-for-PATROL-EV-events2026-05-17T19:57:42.000Zhttps://community.helixops.ai/s/article/Unable-to-download-Smart-IT-app-on-iOS-device2026-05-17T19:57:40.000Zhttps://community.helixops.ai/s/article/RF-262442026-05-17T19:57:39.000Zhttps://community.helixops.ai/s/article/Unable-to-edit-Work-Info-entries-in-Activity-Feed-of-Smart-IT2026-05-17T19:57:38.000Zhttps://community.helixops.ai/s/article/Unable-to-establish-connection-between-IS-and-TSIM2026-05-17T19:57:36.000Zhttps://community.helixops.ai/s/article/Unable-to-export-Report-to-Excel-if-Description-field-contains-more-than-32-767-characters-in-the-Most-Recent-Description-entry-and-is-added-as-a-report-column2026-05-17T19:57:35.000Zhttps://community.helixops.ai/s/article/Unable-To-Export-Reports-From-SmartReporting2026-05-17T19:57:35.000Zhttps://community.helixops.ai/s/article/Unable-to-find-users-list-after-onboarding-in-Smart-Reporting2026-05-17T19:57:32.000Zhttps://community.helixops.ai/s/article/Unable-to-generate-Availability-report-though-data-is-available-in-TSIM-DB2026-05-17T19:57:31.000Zhttps://community.helixops.ai/s/article/Inquira-KA3691342026-05-17T19:57:31.000Zhttps://community.helixops.ai/s/article/Inquira-KA3549432026-05-17T19:57:29.000Zhttps://community.helixops.ai/s/article/Unable-to-hide-columns-in-cross-tab-report-in-Smart-Reporting2026-05-17T19:57:27.000Zhttps://community.helixops.ai/s/article/Unable-to-import-Integration-service-certificate-using-pw-certificate-import-IntegrationService-command2026-05-17T19:57:26.000Zhttps://community.helixops.ai/s/article/Unable-to-import-Data-through-Dataloader-in-Remedyforce-Error-ResolveLinkedIncidentsOfProblem-System-LimitException-Too-many-SOQL-queries-1012026-05-17T19:57:26.000Zhttps://community.helixops.ai/s/article/Unable-to-import-services-in-Service-Broker-due-to-error2026-05-17T19:57:26.000Zhttps://community.helixops.ai/s/article/Unable-to-import-SLA-from-another-environment2026-05-17T19:57:25.000Zhttps://community.helixops.ai/s/article/Unable-to-install-or-upgrade-Track-It-Error-connecting-to-the-SQL-server-using-SQL-server-authentication2026-05-17T19:57:20.000Zhttps://community.helixops.ai/s/article/Inquira-KA3956032026-05-17T19:57:19.000Zhttps://community.helixops.ai/s/article/Inquira-KA4084902026-05-17T19:57:16.000Zhttps://community.helixops.ai/s/article/Inquira-KA3436692026-05-17T19:57:14.000Zhttps://community.helixops.ai/s/article/Inquira-KA3538692026-05-17T19:57:14.000Zhttps://community.helixops.ai/s/article/Unable-to-log-in-to-TrueSight-Orchestration-Dashboard-with-the-error-Connection-refused-to-host-Connection-timed-out2026-05-17T19:57:12.000Zhttps://community.helixops.ai/s/article/Unable-to-log-into-TSCO-after-changing-the-RSSO-Admin-user-account-password2026-05-17T19:57:11.000Zhttps://community.helixops.ai/s/article/RF-261242026-05-17T19:57:11.000Zhttps://community.helixops.ai/s/article/RF-253422026-05-17T19:57:11.000Zhttps://community.helixops.ai/s/article/Unable-to-login-to-BMC-Client-Management-Console2026-05-17T19:57:09.000Zhttps://community.helixops.ai/s/article/Unable-to-login-to-config-jsp-page-returning-authentication-error2026-05-17T19:57:08.000Zhttps://community.helixops.ai/s/article/Unable-to-login-to-MyIT-error-10132026-05-17T19:57:07.000Zhttps://community.helixops.ai/s/article/Unable-to-Login-to-MyIT-SmartIT-After-login-ID-Change2026-05-17T19:57:07.000Zhttps://community.helixops.ai/s/article/Unable-to-Login-to-MyIT-Smart-IT2026-05-17T19:57:07.000Zhttps://community.helixops.ai/s/article/Unable-to-login-via-RSSO-URL2026-05-17T19:57:06.000Zhttps://community.helixops.ai/s/article/Unable-to-login-to-Smart-IT-MOBILITY-ERROR-CLIENT-NOT-SUPPORTED-errorCode-10082026-05-17T19:57:06.000Zhttps://community.helixops.ai/s/article/Unable-to-login-to-Remedy-SSO-Admin-console-using-Admin-user2026-05-17T19:57:06.000Zhttps://community.helixops.ai/s/article/Unable-to-login-to-Smart-IT-following-DB-Restore-from-PROD-to-DEV-connection-to-AR-Server-failing2026-05-17T19:57:06.000Zhttps://community.helixops.ai/s/article/Unable-to-Login-to-SmartIT-MyIT-Application-after-installation2026-05-17T19:57:06.000Zhttps://community.helixops.ai/s/article/Unable-to-Login-to-SmartIT-MyIT-after-DB-Refresh2026-05-17T19:57:05.000Zhttps://community.helixops.ai/s/article/Unable-to-Login-to-SmartIT-MyIT-Service-after-pointing-to-new-mongo-Db2026-05-17T19:57:05.000Zhttps://community.helixops.ai/s/article/Cannot-login-to-TSIM-can-login-to-TSPS2026-05-17T19:57:05.000Zhttps://community.helixops.ai/s/article/Unable-to-make-a-search-throwing-the-note-No-matches-were-found-for-your-qualification-ARWARN-9296-with-ARERR-1422026-05-17T19:57:02.000Zhttps://community.helixops.ai/s/article/RF-246852026-05-17T19:57:01.000Zhttps://community.helixops.ai/s/article/Inquira-KA4200732026-05-17T19:57:00.000Zhttps://community.helixops.ai/s/article/Unable-to-Modify-Tasks-in-Smart-IT-due-to-MOBILITY-ERROR-INTERNAL-SERVER-ERROR2026-05-17T19:56:59.000Zhttps://community.hel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community.helixops.ai/s/article/Unable-to-Update-Remedyforce-User-Error-Error-Occurred-The-Flow-Tried-to-Update-these-Records-Null2026-05-17T19:56:05.000Zhttps://community.helixops.ai/s/article/Inquira-KA3794182026-05-17T19:56:05.000Zhttps://community.helixops.ai/s/article/Unable-to-Upgrade-Footprints-12-1-error-Unable-to-apply-update-Footprints-Service-Core-is-either-not-installed-or-the-product-registration-is-corrupted2026-05-17T19:56:04.000Zhttps://community.helixops.ai/s/article/Unable-to-upgrade-Footprints-error-Tomcat-service-must-be-stopped2026-05-17T19:56:04.000Zhttps://community.helixops.ai/s/article/Inquira-KA3493312026-05-17T19:56:04.000Zhttps://community.helixops.ai/s/article/Unable-to-upgrade-TrueSight-Presentation-Server-TSPS-from-version-11-0-to-version-11-3-01-due-to-a-certificate-with-an-alias-of-RemedySSO-already-existing-in-the-Disk1-files-jre-lib-security-cacerts-keystore2026-05-17T19:56:03.000Zhttps://community.helixops.ai/s/article/Unable-to-use-CIs-created-via-ADDM2026-05-17T19:56:02.000Zhttps://community.helixops.ai/s/article/Unable-to-use-REST-API-with-RSSO-credentials-only-local-users2026-05-17T19:55:59.000Zhttps://community.helixops.ai/s/article/Unable-to-view-monitors-under-devices-of-monitoring-tab-on-TSPS2026-05-17T19:55:58.000Zhttps://community.helixops.ai/s/article/Inquira-KA3710252026-05-17T19:55:58.000Zhttps://community.helixops.ai/s/article/Unauthorized-users-are-able-to-access-TrueSight-Presentation-Server-TSPS-console2026-05-17T19:55:54.000Zhttps://community.helixops.ai/s/article/Understanding-and-utilizing-the-resolution-categories-INCLUDES-VIDEO2026-05-17T19:55:50.000Zhttps://community.helixops.ai/s/article/0001229782026-05-17T19:55:50.000Zhttps://community.helixops.ai/s/article/Inquira-KA3740462026-05-17T19:55:48.000Zhttps://community.helixops.ai/s/article/Understanding-wildcard-searches-in-FTS-and-what-that-means-performance-wise2026-05-17T19:55:48.000Zhttps://community.helixops.ai/s/article/Unexpected-error-during-transformation-start-org-pentaho-di-core-exception-KettleExcep-ARERR-8753-Error-while-loading-file-tmp-SRDExport-REP-1484232076-advanced-48-0-gif2026-05-17T19:55:47.000Zhttps://community.helixops.ai/s/article/Unexpected-Error-occurs-when-attempting-to-add-an-item-into-a-Workspace-if-a-corrupted-container-user-role-exists2026-05-17T19:55:46.000Zhttps://community.helixops.ai/s/article/Unidentified-assets-found-by-Discovery2026-05-17T19:55:44.000Zhttps://community.helixops.ai/s/article/Inquira-KA2916612026-05-17T19:55:44.000Zhttps://community.helixops.ai/s/article/Uninstall-SMART-IT2026-05-17T19:55:42.000Zhttps://community.helixops.ai/s/article/UNIX-Linux-PATROL-Agent-name-is-incorrectly-displayed-in-TrueSight-BPPM-seen-as-hostname-hostnamedomain2026-05-17T19:55:37.000Zhttps://community.helixops.ai/s/article/Unknown-field-referenced-in-query-line-at-position-41-ARERR-15872026-05-17T19:55:36.000Zhttps://community.helixops.ai/s/article/Inquira-KA3954612026-05-17T19:55:36.000Zhttps://community.helixops.ai/s/article/Unknown-Field-Reference-in-Query-Line-At-position-2-Mark-As-Deleted-ARERR-1587-after-upgrade-to-ITSM-8-1-022026-05-17T19:55:36.000Zhttps://community.helixops.ai/s/article/Inquira-KA3724042026-05-17T19:55:35.000Zhttps://community.helixops.ai/s/article/Unnecessary-warn-messages-when-approving-a-Change-ticket2026-05-17T19:55:30.000Zhttps://community.helixops.ai/s/article/Unrestricted-access-is-not-functioning-and-user-is-unable-to-select-the-company-on-incident-form2026-05-17T19:55:28.000Zhttps://community.helixops.ai/s/article/Inquira-KA3631452026-05-17T19:55:26.000Zhttps://community.helixops.ai/s/article/Inquira-KA3617302026-05-17T19:55:24.000Zhttps://community.helixops.ai/s/article/Update-Inactive-users-from-AD-to-Remedyforce-using-LDAP-Pentaho-package2026-05-17T19:55:23.000Zhttps://community.helixops.ai/s/article/Inquira-KA3260872026-05-17T19:55:23.000Zhttps://community.helixops.ai/s/article/Updates-from-End-users-in-MyIT-are-triggering-notification-SRS-REQ-NotifyEndUser2026-05-17T19:55:21.000Zhttps://community.helixops.ai/s/article/Updating-Knowledge-Article-throws-the-ERROR-170252-The-selected-product-categories-are-invalid-please-select-from-the-menu2026-05-17T19:55:20.000Zhttps://community.helixops.ai/s/article/Upgrade-for-Remedy-ITSM-from-version-9-0-01-to-9-1-03-completed-with-warnings2026-05-17T19:55:15.000Zhttps://community.helixops.ai/s/article/Upgrade-failed-The-REFERENCES-permission-was-denied-on-the-object-broadcast-msg-type-database-fpscdb001-schema-fpscdb001-system2026-05-17T19:55:14.000Zhttps://community.helixops.ai/s/article/Upgrade-to-20-19-01-fails-with-the-Microsoft-ODBC-SQL-Server-Driver-SQL-Server-Violation-of-UNIQUE-KEY-constraint-IX-NAMSYSPROPERTIES-Cannot-insert-duplicate-key-in-object-dbo-NAMSYSPROPERTIES-The-duplicate-key-value-is-loginMaxattempt2026-05-17T19:55:04.000Zhttps://community.helixops.ai/s/article/Upgrade-to-9-1-03-successful-however-it-fails-to-import-forms-and-data-on-primary-server2026-05-17T19:55:04.000Zhttps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ops.ai/s/article/Inquira-KA4311412026-05-17T19:44:10.000Zhttps://community.helixops.ai/s/article/When-setting-assetlifecycle-status-to-delete-in-AST-computersystem-the-markasdeleted-flag-in-BMC-computersystems-is-not-set-to-yes2026-05-17T19:44:07.000Zhttps://community.helixops.ai/s/article/Inquira-KA2992882026-05-17T19:44:02.000Zhttps://community.helixops.ai/s/article/When-Submitting-a-service-request-from-Remedyforce-Console-Error-The-record-couldn-t-be-saved-because-it-triggered-an-email-alert-that-failed-Please-contact-Salesforce-com-Customer-SupportNeed-help-with-Service-Request2026-05-17T19:43:58.000Zhttps://community.helixops.ai/s/article/Inquira-KA3085512026-05-17T19:43:55.000Zhttps://community.helixops.ai/s/article/When-the-dhcp-mechanism-is-tried-then-failed-it-takes-15-minutes-to-try-the-next-mechanism2026-05-17T19:43:54.000Zhttps://community.helixops.ai/s/article/Inquira-KA3718562026-05-17T19:43:53.000Zhttps://community.helixops.ai/s/article/Inquira-KA3698712026-05-17T19:43:52.000Zhttps://community.helixops.ai/s/article/When-TrueSight-Capacity-Optimization-TSCO-ETL-is-configured-to-run-in-Simulation-Mode-it-doesn-t-import-any-data-into-the-TSCO-database2026-05-17T19:43:48.000Zhttps://community.helixops.ai/s/article/When-trying-to-delete-from-Product-Catalog-error-received-is-Unknown-system-error-java-lang-StackOverflowError-ARERR-8790-caused-by-filter-looping2026-05-17T19:43:43.000Zhttps://community.helixops.ai/s/article/Inquira-KA3994422026-05-17T19:43:36.000Zhttps://community.helixops.ai/s/article/When-trying-to-start-The-BMC-Remedy-Midtier-File-Deployer-Service-was-getting-error-and-the-Service-would-not-start2026-05-17T19:43:36.000Zhttps://community.helixops.ai/s/article/Inquira-KA3088912026-05-17T19:43:23.000Zhttps://community.helixops.ai/s/article/When-using-XX-UseConcMarkSweepGC-with-ARServer-Java-reports-that2026-05-17T19:43:18.000Zhttps://community.helixops.ai/s/article/When-using-a-KBA-to-resolve-an-Incident-Resolution-categorization-is-not-populated-within-the-INC2026-05-17T19:43:18.000Zhttps://community.helixops.ai/s/article/When-using-Incident-Management-and-using-search-knowledge-relate-button-does-not-appear2026-05-17T19:42:53.000Zhttps://community.helixops.ai/s/article/When-using-javax-net-debug-log2026-05-17T19:42:52.000Zhttps://community.helixops.ai/s/article/Inquira-KA3587352026-05-17T19:42:48.000Zhttps://community.helixops.ai/s/article/When-we-modify-the-Summary-of-a-parent-request-the-changes-are-not-pushed-to-the-related-Task2026-05-17T19:42:19.000Zhttps://community.helixops.ai/s/article/RF-241382026-05-17T19:42:03.000Zhttps://community.helixops.ai/s/article/Inquira-KA4289462026-05-17T19:42:03.000Zhttps://community.helixops.ai/s/article/Where-are-Question-responses-stored-within-the-DWP-Catalog-system2026-05-17T19:42:03.000Zhttps://community.helixops.ai/s/article/Where-are-the-attachments-stored-in-the-repository2026-05-17T19:42:02.000Zhttps://community.helixops.ai/s/article/Where-are-the-configuration-of-Auto-Run-reports-stored2026-05-17T19:42:02.000Zhttps://community.helixops.ai/s/article/Inquira-KA3750192026-05-17T19:42:01.000Zhttps://community.helixops.ai/s/article/Where-are-the-msend-and-mposter-binaries-for-all-supported-platforms2026-05-17T19:42:01.000Zhttps://community.helixops.ai/s/article/Where-can-I-find-a-list-showing-the-end-of-Support-dates-for-Footprints2026-05-17T19:41:56.000Zhttps://community.helixops.ai/s/article/Where-can-I-find-documentation-details-on-the-Postgresql-high-availability-configuration-streaming-replication-used-when-TSPS-is-setup-in-HA2026-05-17T19:41:55.000Zhttps://community.helixops.ai/s/article/Inquira-KA3343302026-05-17T19:41:54.000Zhttps://community.helixops.ai/s/article/TSIM-10-7-license-usage-report2026-05-17T19:41:43.000Zhttps://community.helixops.ai/s/article/Where-do-msend-mposter-save-events-when-the-cell-is-not-available-i-e-during-dynamic-buffering2026-05-17T19:41:40.000Zhttps://community.helixops.ai/s/article/Inquira-KA2973792026-05-17T19:41:38.000Zhttps://community.helixops.ai/s/article/Where-in-Developer-Studio-can-I-define-the-email-template-mailbox-etc-for-a-filter-Notify-Action2026-05-17T19:41:35.000Zhttps://community.helixops.ai/s/article/RF-247442026-05-17T19:41:30.000Zhttps://community.helixops.ai/s/article/Where-is-the-information-on-Ratings-stored-for-the-Service-Catalog-Offerings2026-05-17T19:41:28.000Zhttps://community.helixops.ai/s/article/Inquira-KA3385942026-05-17T19:41:25.000Zhttps://community.helixops.ai/s/article/Inquira-KA4203892026-05-17T19:41:20.000Zhttps://community.helixops.ai/s/article/Where-to-find-the-latest-version-of-Remedy-Single-Sign-On-RSSO-and-TrueSight-Presentation-Server-TSPS-for-TrueSight-Capacity-Optimization-TSCO2026-05-17T19:41:20.000Zhttps://community.helixops.ai/s/article/Where-to-look-for-the-Apache-Tomcat-version-in-TSIM2026-05-17T19:41:19.000Zhttps://community.helixops.ai/s/article/Where-we-store-data-after-taking-backup-from-AR-System-Configuration-Backup-form2026-05-17T19:41:18.000Zh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