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elix-Smart-with-IT-Progressive-View-IS-Shared-Ticket-Console2026-06-13T07:59:17.000Zhttps://community.helixops.ai/s/article/Best-FAQ-for-Helix-Innovation-Suite-On-Prem-Planning2026-06-13T07:59:16.000Zhttps://community.helixops.ai/s/article/BCM-Remonte-Control-On-Request-session-email-display-IP-Address-how-can-I-change-IP-Address-or-replace-this-with-FQDN2026-06-13T07:59:16.000Zhttps://community.helixops.ai/s/article/Behaviour-Of-Estimated-Resolution-Tracking-Target-Date-Field2026-06-13T07:59:16.000Zhttps://community.helixops.ai/s/article/ARSYS-AREA-ATRIUMSSO-Login-Failed-as-Atrium-SSO-Server-Location-is-null2026-06-13T07:59:15.000Zhttps://community.helixops.ai/s/article/AR-System-Archive-Manager-Console-few-Policy-description-as-blank2026-06-13T07:59:15.000Zhttps://community.helixops.ai/s/article/Alderstone-CMT-Tool-General-Information-and-Overview-INCLUDES-VIDEO2026-06-13T07:59:15.000Zhttps://community.helixops.ai/s/article/FootPrints-20-xx-What-is-Logging-Utility-package-filter-and-How-to-use-for-debugging2026-06-13T07:59:13.000Zhttps://community.helixops.ai/s/article/BEST-FAQ-on-TrueSight-Presentation-Server-TSPS-Console2026-06-13T07:59:12.000Zhttps://community.helixops.ai/s/article/Best-FAQ-on-TrueSight-Infrastructure-Management-TSIM-Administrator-Console2026-06-13T07:59:12.000Zhttps://community.helixops.ai/s/article/BEST-FAQ-for-Installing-Helix-Innovation-Suite-On-Prem2026-06-13T07:59:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-REST-API-Architecture-and-Overview-Start-Here-INCLUDES-VIDEO2026-06-13T07:59:11.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Remedy-published-web-service-when-are-fields-mandatory2026-06-13T07:59:11.000Zhttps://community.helixops.ai/s/article/Remedy-Email-Engine-FAQ-when-configuring-Microsoft-Azure-for-OAuth-2-0-authentication2026-06-13T07:59:10.000Zhttps://community.helixops.ai/s/article/What-is-Required-to-Enable-the-BMC-Client-Gateway-Kaazing-for-Integration-with-Helix-Platform-Saas-Applications2026-06-13T07:59:10.000Zhttps://community.helixops.ai/s/article/Is-it-possible-to-change-the-product-name-from-TrueSight-to-company-name-or-environment-name-and-also-change-the-logo-to-represent-company-brand-in-the-TrueSight-console2026-06-13T07:59:09.000Zhttps://community.helixops.ai/s/article/BEST-FAQ-on-BMC-Helix-Operations-Management-BHOM-on-Event-Policies2026-06-13T07:59:09.000Zhttps://community.helixops.ai/s/article/FootPrints-20-x---How-to-Implement-Re-indexing-on-a-database-to-Improve-performance2026-06-13T07:59:09.000Zhttps://community.helixops.ai/s/article/How-to-update-BMC-Remedy-Single-Sign-On-RSSO-SP-Certificate2026-06-13T07:59:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Unable-to-search-incident-using-ReqID-on-Smart-IT-Console2026-06-13T07:59:08.000Zhttps://community.helixops.ai/s/article/INTERNAL-ONLY-BMC-Helix-DWP-23-3-How-to-hide-the-Quantity-field-in-DWP-Service-details-tab2026-06-13T07:59:08.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-PATROL-Agent-21-3-package-encountered-a-virus-detection-by-Cisco-Amp-for-win62-gz2026-06-13T07:59:06.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Core-Everything-that-you-need-to-know-about-accessing-new-CMDB-UI2026-06-13T07:59:06.000Zhttps://community.helixops.ai/s/article/Track-It-20-25-01-BMC-client-management-configuration2026-06-13T07:58:39.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Business-Workflow-BWF-Attachments-from-DWP-are-not-passed-to-the-case-in-BWF2026-06-13T07:58:37.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-REST-operations-on-AR-System-forms-Rest-API-queries-Rest-API-qualifications-wildcard-in-remedy-rest2026-06-13T07:58:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-CMDB-Normalization-Failure-due-to-Version-company-set-to-GLOBAL2026-06-13T07:58:34.000Zhttps://community.helixops.ai/s/article/BMC-Helix-CMDB-Error-creating-output-file-Parent-directory-opt-bmc-ars-data-ToOnDemand-Test-does-not-exist2026-06-13T07:58:34.000Zhttps://community.helixops.ai/s/article/Remedy-IT-Service-Management-Suite-Update-existing-Login-ID-using-DMT2026-06-13T07:58:32.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Unable-to-update-Company-information-on-Knowledge-Articles-that-are-past-the-In-Progress-status2026-06-13T07:58:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-How-bhd-ar-all-values-flag-works2026-06-13T07:58:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Post-upgrade-25-4-00-Color-Theme-got-changed-in-Smart-IT2026-06-13T07:58:26.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management--Event-Management-for-Devices-Create-a-customized-dashboard-based-on-BHOM-events2026-06-13T07:58:26.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Advance-Catalog-Query-on-ITSM-rich-text-comments-in-DWPC-settings2026-06-13T07:58:25.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-How-to-Change-the-ownership-of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-in-silent-install-mode-to-change-the-TSCO-database-passwords2026-06-11T12:34:45.000Zhttps://community.helixops.ai/s/article/In-TSCO-how-can-I-use-the-Data-Provider-API-to-extract-data-for-import-into-a-3rd-party-tool-the-same-way-as-the-Capacity-Views-in-TSPS2026-06-11T12:34:45.000Zhttps://community.helixops.ai/s/article/REST-API-not-working2026-06-11T12:34:45.000Zhttps://community.helixops.ai/s/article/Virtual-Chat-Example-of-Load-Balancer-F5-Configuration-fixing-the-6225-6226-Connection-errors2026-06-11T12:34:45.000Zhttps://community.helixops.ai/s/article/What-is-the-function-of-the-arsystem-backchannel-retry-entries-found-in-the-AR-System-Midtier-config-properties-file2026-06-11T12:34:45.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-BCLI-command-or-postmigration-script-fails-with-error-java-io-IOException-xml-cli-is-not-a-directory2026-06-11T12:34:45.000Zhttps://community.helixops.ai/s/article/Unable-to-route-chat-to-specific-support-group2026-06-11T12:34:44.000Zhttps://community.helixops.ai/s/article/TrueSight-Operations-Management-Reporting-Installation-with-Oracle-18c-and-19c-Database2026-06-11T12:34:44.000Zhttps://community.helixops.ai/s/article/Smart-IT-20-02-upgrade-failed-due-to-database-error-Unable-to-connect-to-Database2026-06-11T12:34:44.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-import-out-of-the-box-content2026-06-11T12:34:44.000Zhttps://community.helixops.ai/s/article/Smart-IT-Where-are-the-Ticket-Console-filters-stored2026-06-11T12:34:43.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-How-to-update-the-Permissions-for-all-objects-within-a-Patch-Catalog2026-06-11T12:34:43.000Zhttps://community.helixops.ai/s/article/TrueSight-Smart-Reporting-Platform-Adding-a-new-license-INCLUDES-VIDEO2026-06-11T12:34:43.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-How-to-install-the-Oracle-client2026-06-11T12:34:43.000Zhttps://community.helixops.ai/s/article/SLM-Business-Entity-Use-on-App-Form-Existing-SLA-OLA-Service-Target-does-not-honour-Business-Entity-on-application-form-for-existing-Service-Targets2026-06-11T12:34:43.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-Increase-Initial-and-Maximum-Tomcat-Memory2026-06-11T12:34:42.000Zhttps://community.helixops.ai/s/article/PATROL-for-Unix-and-Linux-How-to-remove-bind-and-ypbind-from-the-list-of-processes-automatically-monitored-by-PATROL-for-Unix-Process-Presence-monitoring2026-06-11T12:34:42.000Zhttps://community.helixops.ai/s/article/Remedy-Mid-Tier-Como-instalar-usando-los-archivos-WAR-en-Windows2026-06-11T12:34:42.000Zhttps://community.helixops.ai/s/article/HttpTestTool-How-to-get-Entries-from-Remedy-REST-API2026-06-11T12:34:42.000Zhttps://community.helixops.ai/s/article/How-to-properly-create-Service-Principle-Name-for-Single-Sign-on-Kerberos-Authentication2026-06-11T12:34:42.000Zhttps://community.helixops.ai/s/article/Steps-to-Configure-RSSO-with-AR-Server-manually2026-06-11T12:34:42.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-update-the-TSL-protocol-version-used-by-TSSA2026-06-11T12:34:41.000Zhttps://community.helixops.ai/s/article/Virtual-Chat-How-to-configure-Live-Support-Hours2026-06-11T12:34:41.000Zhttps://community.helixops.ai/s/article/How-to-configure-Tomcat-for-FootPrints-12-X20-X-on-Windows2026-06-11T12:34:41.000Zhttps://community.helixops.ai/s/article/Remedy-Server-How-to-monitor-the-main-arjavaplugin-server-with-jvisualvm2026-06-11T12:34:41.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-TSPS-Is-it-possible-to-have-a-banner-in-the-TrueSight-console-that-can-advise-users-of-a-maintenance-window-or-other-notification2026-06-11T12:34:40.000Zhttps://community.helixops.ai/s/article/After-applying-certificates-cannot-cross-launch-from-the-TSPS-to-the-TSIM-get-a-bad-password-error-when-trying-to-login-directly-to-the-TSIM2026-06-11T12:34:40.000Zhttps://community.helixops.ai/s/article/How-do-I-import-the-midtier-SSL-certificates-into-the-pnserver-ks-and-cacerts-keystores-when-integrating-to-ITSM-via-BMC-Service-Resolution-BSR2026-06-11T12:34:40.000Zhttps://community.helixops.ai/s/article/How-to-re-synchronize-TSIM-events-to-TSPS2026-06-11T12:34:40.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-How-to-modify-or-change-Admin-user-post-BHOM-OnPrem-deployment2026-06-11T12:34:40.000Zhttps://community.helixops.ai/s/article/What-should-be-the-host-name-for-Bypass-AR-Authentication-in-OnPrem-container-environment2026-06-11T12:34:39.000Zhttps://community.helixops.ai/s/article/Remedy-ITSM-How-can-I-make-the-Notes-field-in-work-detail-tab-required2026-06-11T12:34:39.000Zhttps://community.helixops.ai/s/article/How-to-increase-Timeout-for-Technicians-Users-in-Track-It-20xx2026-06-11T12:34:39.000Zhttps://community.helixops.ai/s/article/What-is-the-process-to-migrate-a-TrueSight-Capacity-Optimization-TSCO-enviro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lixops.ai/s/article/Issues-while-exporting-CMA-policies-using-cmapolicymigration-bat-in-TrueSight-Presentation-Server-TSPS2026-06-06T20:44:32.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Decommissioning-Process2026-06-06T20:44:31.000Zhttps://community.helixops.ai/s/article/Workflow-AMP-AD-BMC-Remedy-ARS-v7-5-Get-Entries-fails-if-context-item-contains-character-in-the-match-condition-in-TrueSight-Orchestration-TSO2026-06-06T20:44:31.000Zhttps://community.helixops.ai/s/article/Issue-with-AR-System-License-release-time-on-Historical-License-Usage-form-in-1808-Remedy-AR-System-Server2026-06-06T20:44:29.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Email-Alert-Option-Not-Available-in-Process-Builder-Actions2026-06-06T20:44:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Email-Agreement-Milestone-Action-is-The-Only-Action-Type-Available2026-06-06T20:44:27.000Zhttps://community.helixops.ai/s/article/Issue-in-creating-or-importing-SRD-Caused-by-java-lang-NoClassDefFoundError-Could-not-initialize-class-com-bmc-atrium-bol-CMDBBOOperator2026-06-06T20:44:27.000Zhttps://community.helixops.ai/s/article/Work-Targets-marked-as-breached-if-Business-Rule-changes-status-to-an-Active-and-Responded-status-set-in-workspace-lifecycle-FootPrints-20-x2026-06-06T20:44:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Can-Service-Outage-Console-Layout-be-Edited2026-06-06T20:44:25.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Can-Image-Size-Limit-in-Rich-Text-Field-be-Increased2026-06-06T20:44:24.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Can-I-Change-a-Field-s-Data-Type-from-Text-to-Formula-in-Salesforce2026-06-06T20:44:23.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Page-Doesn-t-Exist-Error-for-Remedyforce-Mobile-Self-Service-in-Salesforce-app2026-06-06T20:44:22.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Approval-Stage-does-not-change-Service-Request-Status2026-06-06T20:44:21.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Attention-Salesforce-Product-Change-for-Connected-Apps-Security2026-06-06T20:44:20.000Zhttps://community.helixops.ai/s/article/Within-BMC-Digital-Workplace-Catalog-is-it-possible-to-find-a-Service-Name-with-its-Categories2026-06-06T20:44:20.000Zhttps://community.helixops.ai/s/article/Within-BMC-Digital-Workplace-getting-an-error-when-opening-existing-Requests-from-My-Activity-section2026-06-06T20:44:18.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-ICU-locale-formats-in-sandbox-orgs-with-API-versions-below-452026-06-06T20:44:18.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-How-to-Share-a-Report-or-Dashboard-Folder-in-Lightning-Experience2026-06-06T20:44:17.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Error-You-do-not-have-access-to-the-Apex-class-named-AdminMetricCardConfigController2026-06-06T20:44:16.000Zhttps://community.helixops.ai/s/article/Within-BMC-Helix-Digital-Workplace-how-does-icon-color-of-a-logo-in-a-Service-Profile-apply-to-the-header-in-the-DWP-UI2026-06-06T20:44:15.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-ERROR-This-User-is-the-Default-Owner-of-Records-Created-by-Guest-Users-and-can-t-be-Deactivated2026-06-06T20:44:13.000Zhttps://community.helixops.ai/s/article/Getting-AR-ERROR-94-94-platform-user-ext-46262-ONC-RPC-call-timed-out-for-the-request-submitted-from-Digital-Workplace2026-06-06T20:44:11.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Service-How-to-control-the-Accessibility-of-Knowledge-Articles-Based-on-the-Certain-Account2026-06-06T20:44:10.000Zhttps://community.helixops.ai/s/article/With-each-TrueSight-Infrastructure-Management-Server-TSIM-publish-there-is-an-ERROR-message-written-to-pserver-trace-for-IOException-Connection-refused-due-to-unable-to-connect-to-smmgr-process2026-06-06T20:44:10.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Service-Error-Down-for-maintenance2026-06-06T20:44:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Service-Desk-Is-It-Possible-to-Add-a-Global-Picklist-for-Multiple-Request-Definitions2026-06-06T20:44:08.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Service-How-to-Query-or-make-Report-on-Request-Definition-to-get-Incident-Template-field-Data2026-06-06T20:44:07.000Zhttps://community.helixops.ai/s/article/With-Auto-Resolve-Incident-Escalation-HPD-INC-AutoCloseResolved-overwrites-Status-Reason-values-to-Automated-Resolution-Reported-in-Incident-Management2026-06-06T20:44:06.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Service-In-Approval-process-can-Staff-User-re-approve-re-assign2026-06-06T20:44:06.000Zhttps://community.helixops.ai/s/article/With-a-TrueSight-Presentation-Server-in-High-Availability2026-06-06T20:44:05.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Service-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-06-06T20:40:17.000Zhttps://community.helixops.ai/s/article/FootPrints-20-23-01-001-How-to-enlarge-the-image-in-ticket-form2026-06-06T20:40:17.000Zhttps://community.helixops.ai/s/article/FootPrints-20-23-01-001-Field-dependency-mapping-lost-after-upgrade-to-20-23-01-0012026-06-06T20:40:17.000Zhttps://community.helixops.ai/s/article/FootPrints-Footprints-not-generating-tickets2026-06-06T20:40:14.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Portal-How-are-ITSM-Users-synced-to-the-Helix-Portal-INCLUDES-VIDEO2026-06-06T20:40:14.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Portal-How-to-configure-the-Helix-LDAP-Sync-Agent-utility-to-use-a-HTTP-Proxy-Server2026-06-06T20:40:13.000Zhttps://community.helixops.ai/s/article/FootPrints-20-22-xx-Some-emails-are-not-processed-by-FootPrints2026-06-06T20:40:12.000Zhttps://community.helixops.ai/s/article/Archived-Knowledge-articles-still-show-in-search-results-when-global-search-performed-AR-System-Server2026-06-06T20:40:12.000Zhttps://community.helixops.ai/s/article/FootPrints-20-22-01-The-description-field-on-the-console-is-not-populating-for-all-tickets2026-06-06T20:40:11.000Zhttps://community.helixops.ai/s/article/FootPrints-20-22-x-Footprints-is-not-accessible-getting-HTTP-status-404-Not-Found-error2026-06-06T20:40:10.000Zhttps://community.helixops.ai/s/article/AR-System-When-importing-custom-join-getting-error-Import-failed-for-custom-form-name2026-06-06T20:40:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Portal-Unable-to-log-in-on-BMC-Helix-Portal-using-local-user-since-InterOp-is-enabled-to-sync-ITSM-user-in-BMC-Helix-Portal2026-06-06T20:40:09.000Zhttps://community.helixops.ai/s/article/FootPrints-20-21-xx-How-to-create-custom-report-Service-Analytics2026-06-06T20:40:09.000Zhttps://community.helixops.ai/s/article/AR-System-Server-Observing-NPE-in-DWP-and-Application-Logs-for-FTS-Searches-with-NULL-Queries2026-06-06T20:40:09.000Zhttps://community.helixops.ai/s/article/Where-can-we-find-information-regarding-the-calculation-of-Indictators-and-Days-to-Saturation-in-TrueSight-Capacity-Optimization-TSCO2026-06-06T20:40:08.000Zhttps://community.helixops.ai/s/article/AR-System-Server-Error-while-deploying-ITSM-20-02-Package2026-06-06T20:40:08.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Portal-HP-OnPrem-Unable-to-log-in-to-Helix-Portal-and-getting-the-error-Unexpected-error-happened-An-error-occurred-Please-contact-your-administrator-or-retry-later-BMC2026-06-06T20:40:07.000Zhttps://community.helixops.ai/s/article/AR-System-Server-ARException-ERROR-326-Required-field-cannot-be-blank-AR-System-Log-User-Archive-Submitter2026-06-06T20:40:06.000Zhttps://community.helixops.ai/s/article/FootPrints-20-21-xx-System-generated-search-not-working-for-users2026-06-06T20:40:06.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Portal-BHP-After-logging-in-to-the-BMC-Helix-Portal-an-error-message-is-displayed-Failed-to-process-SAML-message-cause-date-extraction-error2026-06-06T20:40:06.000Zhttps://community.helixops.ai/s/article/FootPrints-20-21-02-001-Enabling-Email-Debugging-causes-extra-logging-to-be-captured2026-06-06T20:40:05.000Zhttps://community.helixops.ai/s/article/AR-System-Midtier-Possible-DOS-attack-Server-Is-Vulnerable-to-Slowloris-DOS-Attack2026-06-06T20:40:04.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Portal-OnPrem-Unable-to-login-on-Helix-Portal-it-keeps-loading-after-entering-user-credentials2026-06-06T20:40:04.000Zhttps://community.helixops.ai/s/article/FootPrints-20-21-01-How-to-delete-reports-without-running-loading-it2026-06-06T20:40:03.000Zhttps://community.helixops.ai/s/article/AR-System-Midtier-D2P-20-02-Patch-01-Patch-02-9-1-10-001-002-upgrade-fails-in-WindowsAR-System-Midtier-D2P-20-02-Patch-01-Patch-02-9-1-10-001-002-upgrade-fails-in-Windows2026-06-06T20:40:03.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Portal-OnPrem-Unable-to-access-helix-portal-UI-it-shows-error-Error-empty-response-or-unauthorized-client-response-error2026-06-06T20:40:03.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Portal-OnPrem-After-login-to-the-helix-portal-it-is-showing-error-The-Token-has-expired-error2026-06-06T20:40:02.000Zhttps://community.helixops.ai/s/article/FootPrints-20-20-xx-How-to-add-change-approval-and-reject-comment-in-to-the-notification2026-06-06T20:40:02.000Zhttps://community.helixops.ai/s/article/AR-System-Mid-tier-The-tomcat-service-could-not-load-if-Apache-Tomcat-is-upgraded-to-version-8-5-512026-06-06T20:40:01.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Portal-OnPrem-When-trying-to-access-Helix-Portal-UI-it-is-showing-error-error-Internal-error2026-06-06T20:40:00.000Zhttps://community.helixops.ai/s/article/Footprints-20-21-01-Journalized-fields-history-have-lost-for-formatting-after-upgrade-to-20-21-012026-06-06T20:40:00.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-OnPrem-Containers-BMC-Helix-Portal-LDAP-Sync-Agent-is-failing-with-the-error-unable-to-find-v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ints-11-x-File-does-not-seem-to-exist-C-FootPrints-etc-crossProjectSearches-SearchListx-txt2026-06-06T20:38:55.000Zhttps://community.helixops.ai/s/article/FootPrints-11-x-Field-name-which-has-double-space-are-not-showing-on-homepage-after-adding-it-under-User-Preferences2026-06-06T20:38:55.000Zhttps://community.helixops.ai/s/article/FootPrints-11-x-How-do-I-find-the-date-closed-of-a-ticket-in-the-database2026-06-06T20:38:54.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-Services-Elasticsearch-migration-fails-with-Error-Cannot-find-module-async2026-06-06T20:38:53.000Zhttps://community.helixops.ai/s/article/FootPrints-Ticket-assignment2026-06-06T20:38:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-Slowness-in-incident-creation-in-BHOM-as-flow-are-running-slow2026-06-06T20:38:52.000Zhttps://community.helixops.ai/s/article/Footprints-11-Getting-500-error-on-cc-field-when-you-force-Footprints-URL-to-https-using-URL-Rewrite-rule2026-06-06T20:38:52.000Zhttps://community.helixops.ai/s/article/FootPrints-Escalation--avoid-copying-fields-not-present-in-the-destination-workspace2026-06-06T20:38:51.000Zhttps://community.helixops.ai/s/article/FootPrints-11-x-FootPrints-Restore-previous-field-dependencies2026-06-06T20:38:51.000Zhttps://community.helixops.ai/s/article/FootPrints-11-x-Cannot-search-for-computers-when-using-FootPrints-11-6-15-integrated-with-BCM-version-22-042026-06-06T20:38:50.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-Process-Remains-in-active-and-not-able-to-move-to-completed-status2026-06-06T20:38:50.000Zhttps://community.helixops.ai/s/article/FootPrints-11-x-Can-we-identify-if-the-same-ticket-number-appears-in-two-workspaces2026-06-06T20:38:49.000Zhttps://community.helixops.ai/s/article/FootPrints-11-x-Can-I-set-a-date-via-an-Escalation-based-on-a-Date-Field2026-06-06T20:38:48.000Zhttps://community.helixops.ai/s/article/FootPrints-How-to-submit-ideas-for-new-functionality-in-BMC-Software-products2026-06-06T20:38:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-New-controller-sites-QA-are-shown-as-Not-Installed-status-in-Integration-studio2026-06-06T20:38:47.000Zhttps://community.helixops.ai/s/article/FootPrints-11-x-What-is-a-Master-Contact-Record2026-06-06T20:38:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-Multiple-user-search-and-selection-is-not-working-on-Grid2026-06-06T20:38:46.000Zhttps://community.helixops.ai/s/article/FootPrints-11-x---No-Subject-Entered-Tickets-created-via-incoming-email-with-Oauth-protocol2026-06-06T20:38:46.000Zhttps://community.helixops.ai/s/article/FootPrints-What-are-the-database-components-that-must-be-enabled-for-the-FP-database2026-06-06T20:38:45.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-Jitterbit-API-Gateway--Security-Vulnerability2026-06-06T20:38:45.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-IS-APIs-not-working-when-header-is-missing2026-06-06T20:38:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-Issue-with-External-Join-tables-in-innovation-studio2026-06-06T20:38:44.000Zhttps://community.helixops.ai/s/article/FootPrints-Incomming-e-mail-with-msg-attachment--msg-was-not-attached-to-ticket2026-06-06T20:38:43.000Zhttps://community.helixops.ai/s/article/FootPrints-Database-Error-203-The-multi-part-identifier-could-not-be-bound2026-06-06T20:38:43.000Zhttps://community.helixops.ai/s/article/FootPrints-11x-Tickets-are-not-being-updated-from-customers-after-new-Microsoft-365--OAuth-protocols-were-added-to-FP2026-06-06T20:38:42.000Zhttps://community.helixops.ai/s/article/FootPrints-Support-for-Windows-Server-20222026-06-06T20:38:41.000Zhttps://community.helixops.ai/s/article/FootPrints-Escalation-Rules--unable-to-change-assignment-anymore2026-06-06T20:38:40.000Zhttps://community.helixops.ai/s/article/FootPrints-11-6-xx-When-new-Tickets-are-created-from-Email-txt-format-attachments-are-not-getting-attached2026-06-06T20:38:40.000Zhttps://community.helixops.ai/s/article/FootPrints-11-6-xx-Double-click-not-working-for-Assignee-Notification-to-move-workspace-member-to-Assignee2026-06-06T20:38:39.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-Innovation-Suite-Unable-to-filter-the-record-grid-in-View-using-keyword-MYSUPPORTGROUP2026-06-06T20:38:38.000Zhttps://community.helixops.ai/s/article/Footprints-Account-Corrupted-Not-able-to-find-account-or-create-new-with-the-same-name2026-06-06T20:38:38.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-IS-Process-step-produces-invalid-JSON-when-activated-by-User-Task2026-06-06T20:38:38.000Zhttps://community.helixops.ai/s/article/FootPrints-11-6-xx-How-to-reset-the-password-from-database2026-06-06T20:38:37.000Zhttps://community.helixops.ai/s/article/FootPrints-Edit-CI-via-web-services-fails-when-updating-CMDB-history2026-06-06T20:38:37.000Zhttps://community.helixops.ai/s/article/FootPrints-11-6-xx-How-to-export-and-import-searched-Report2026-06-06T20:38:36.000Zhtt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ent-thresholds-be-retained2026-06-06T20:34:58.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-Monitoring-and-Event-Management-for-Servers-There-is-no-monitoring-selection-criteria-filter-options-for-groups-under-BHOM2026-06-06T20:34:48.000Zhttps://community.helixops.ai/s/article/All-Agents-can-only-see-request-created-by-them-in-DWP-Catalog2026-06-06T20:34:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-Monitoring-and-Event-Management-for-Devices-Policy-Display-options2026-06-06T20:34:43.000Zhttps://community.helixops.ai/s/article/After-upgrading-Track-It-Application-Close-Ticket-shortcut-no-longer-works-to-close-Tickets2026-06-06T20:34:33.000Zhttps://community.helixops.ai/s/article/After-upgrading-TrueSight-Presentation-Server-TSPS-the-Database-Server-fails-to-start-with-PANIC-could-not-find-a-valid-checkpoint-record2026-06-06T20:34:30.000Zhttps://community.helixops.ai/s/article/Dynservices-Optimizer-running-on-secondary-Application-Server-AS-in-error-status-after-a-restart-of-the-Datahub-AS-in-TrueSight-Capacity-Optimization-TSCO2026-06-06T20:34:26.000Zhttps://community.helixops.ai/s/article/Dynatrace-ETL-not-collecting-any-data-and-reporting-blank-API-version-BHCO-BMC-Helix-Continuous-Optimization2026-06-06T20:34:24.000Zhttps://community.helixops.ai/s/article/DWPC-will-not-start-and-console-just-shows-Platform-UP-5032026-06-06T20:34:17.000Zhttps://community.helixops.ai/s/article/DWPC-RSSO-Integration-Stopped-Working-After-DWP-Catalog-Upgrade-to-version-20-02-03-0112026-06-06T20:34:15.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-Event-Management-for-Devices-Join-two-queries-from-different-sources2026-06-06T20:34:09.000Zhttps://community.helixops.ai/s/article/DWPC-Admin-Console--Agent-cannot-set-language2026-06-06T20:34:09.000Zhttps://community.helixops.ai/s/article/DWPC-20-02-03-support-group-based-entitlements-don-t-work2026-06-06T20:34:05.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-Event-Management-for-Devices-I-m-trying-to-setup-TSOM-cell-integration-to-BHOM-following-the-document-below-and-not-having-any-success2026-06-06T20:34:02.000Zhttps://community.helixops.ai/s/article/Fulfillment-record-do-not-show-related-DWPC-request-in-Related-Items-section-in-Smart-IT2026-06-06T20:34:02.000Zhttps://community.helixops.ai/s/article/DWP-How-to-change-logo-image-for-Default-SRD-s2026-06-06T20:34:00.000Zhttps://community.helixops.ai/s/article/DWP-SR-Approvals-are-not-showing-up-in-DWP-but-they-are-showing-in-the-ITSM-approval-console2026-06-06T20:34:00.000Zhttps://community.helixops.ai/s/article/DWP-wont-start-no-one-can-login-getting-error-404-Failed-SQL-544-INSERT-INTO-TENANT2026-06-06T20:33:57.000Zhttps://community.helixops.ai/s/article/DWP-C-Workflow-ERROR-612-No-such-user-is-registered-with-this-server-Process-Orchestrator2026-06-06T20:33:56.000Zhttps://community.helixops.ai/s/article/When-entering-a-password-that-has-a-space-in-the-Footprints-Administrator-Setup-the-installer-will-fail2026-06-06T20:33:56.000Zhttps://community.helixops.ai/s/article/After-upgrading-to-BMC-Digital-Workplace-20-02-Tomcat-starts-with-errors-and-DWP-is-not-accessible2026-06-06T20:33:49.000Zhttps://community.helixops.ai/s/article/DWP-My-Stuff-is-not-displaying-asset2026-06-06T20:33:48.000Zhttps://community.helixops.ai/s/article/DWP-Global-Search-does-not-list-all-DWPC-requests2026-06-06T20:33:42.000Zhttps://community.helixops.ai/s/article/Creating-an-external-record-definition-in-Innovation-studio-using-the-Web-API2026-06-06T20:33:35.000Zhttps://community.helixops.ai/s/article/After-upgrading-Remedy-AR-System-Mid-Tier-to-20-02-01-Jar-file-processing-errors-are-seen-in-the-Tomcat-logs2026-06-06T20:33:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management---An-event-deduplication-policy-intermittently-fails-to-retrieve-matching-events-from-the-lookup-action2026-06-06T20:33:34.000Zhttps://community.helixops.ai/s/article/DWP-Catalog-and-BWF-2-Tasks-in-a-Parallel-Workflow-are-not-getting-Created2026-06-06T20:33:31.000Zhttps://community.helixops.ai/s/article/DWP-Catalog-After-upgrade-to-20-02-from-19-11-updating-connectors-connection-Error-updating-connectors-BAO-CMDB-Remedy-Error-updating-connection2026-06-06T20:33:28.000Zhttps://community.helixops.ai/s/article/Information-disclosure-it-is-possible-for-anyone-to-download-any-attachment-uploaded-to-DWP-catalog2026-06-06T20:33:26.000Zhttps://community.helixops.ai/s/article/DWP-Catalog-FTS-Servergroup-Configuration-stopped-working-after-20-02-upgrade2026-06-06T20:33:25.000Zhttps://community.helixops.ai/s/article/DWP-Catalog-BMC-Digital-Workplace-Advanced-remoteaction-bat-gets-overwritten-every-time-the-server-is-restarted2026-06-06T20:33:23.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-PATROL-for-Microsoft-SQL-Server-KM-generates-message-Failed-to-launch-external-process-with-OS-user-xxxxxx-null2026-06-06T20:33:20.000Zhttps://community.helixops.ai/s/article/DWP-Admin-Console-failing-to-Enable-Disable-features-post-DWP-Migration2026-06-06T20:33:19.000Zhttps://community.helixops.ai/s/article/DWP-21-30-Unable-to-view-Enhanced-Catalog-option-in-DWP-Admin-Console2026-06-06T20:33:18.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Is-it-possible-to-delete-or-remove-a-custom-slot-from-a-specific-custom-class-in-BHOM-with-Rest-APIs2026-06-06T20:33:16.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Is-it-possible-in-an-event-policy-to-perform-a-lookup-inside-a-Trigger-If-or-updated-events-lookup2026-06-06T20:33:16.000Zhttps://community.helixops.ai/s/article/DWP-Unable-to-save-Page-Builder-custom-page2026-06-06T20:33:16.000Zhttps://community.helixops.ai/s/article/DWP-SB-ServiceRequestStub-records-stuck-at-Waiting-to-be-Sent-Status-Due-to-Special-Characters-in-Approval-Summary2026-06-06T20:33:13.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-OnPrem-Monitoring-and-Event-Management-Need-steps-to-define-SKIP-INCIDENT-NOTIFICATION-FOR-SLOTS-or-INCLUDE-INCIDENT-NOTIFICATION-FOR-SLOTS2026-06-06T20:33:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Issues-observed-due-to-Patrol-Common-Install-Utility-while-running-RunSilentInstall-script-for-Patrol-Agent-package-created-using-BHOM2026-06-06T20:33:07.000Zhttps://community.helixops.ai/s/article/DWP-Long-Running-Query-on-Table-S2-NOTIFICATION2026-06-06T20:33:07.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-How-to-search-zabbix-metric-from-BHOM2026-06-06T20:33:06.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-How-to-update-Navigation-Style-Bar-Colors-DWP2026-06-06T20:33:05.000Zhttps://community.helixops.ai/s/article/DWP-Cannot-perform-actions-on-CI-s-via-DWPC-Service2026-06-06T20:33:03.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-SaaS-Is-it-possible-to-delay-the-creation-of-the-self-monitoring-HELIX-SM-EV-event-that-indicates-a-PATROL-Agent-has-been-disconnected2026-06-06T20:32:59.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-SaaS-How-can-a-custom-KM-be-imported-into-a-tenant-repository2026-06-06T20:32:59.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Kafka-pods-are-consuming-all-the-space-and-crashing-with-an-error-no-space-left2026-06-06T20:32:58.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Upgrade-from-22-2-to-22-4-is-failing-with-error-Caused-by-org-postgresql-util-PSQLException-ERROR-unable-to-read-message-kind-in-the-timeframe-service-pod-logs2026-06-06T20:32:56.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Why-is-BMC-Discovery-mandatory-for-all-BHOM-OnPrem-deployments-What-are-the-use-cases-of-BHOM-and-Service-Monitoring-that-would-be-affected-if-BMC-Discovery-goes-down2026-06-06T20:32:56.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Deployment-is-failing-for-global-config-service-deployment-error-in-global-config-service-pod-events-Too-many-pods-preemption-0-6-nodes-are-available2026-06-06T20:32:55.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Getting-error-Failed-to-create-policy-while-creating-Alarm-Policy-on-OnPrem-BHOM-console2026-06-06T20:32:54.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Deployment-manager-is-failing-with-error-ERROR-Certificate-for-LB-HOST-rsso-LoadBalancer-FQDN-is-not-valid-for-domain-LoadBalancer-FQDN-VALID-CERT2026-06-06T20:32:54.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Deployment-manager-22-2-01-is-failing-for-deploying-repository-service-error-in-pod-error-mounting-path-merged-opt-bmc-bmc-repo-conf-permission-denied-unknown2026-06-06T20:32:52.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Deployment-is-failing-for-smart-graph-controller-service-error-in-smart-graph-controller-pod-mkdir-can-t-create-directory-efs-management-Permission-Denied2026-06-06T20:32:52.000Zhttps://community.helixops.ai/s/article/Duplicate-Lifecycle-Work-Notes-added-to-the-CI-when-Status-is-updated-from-BMC-Digital-Workplace-Catalog-Workflow2026-06-06T20:32:52.000Zhttps://community.helixops.ai/s/article/Duplicate-entries-for-de-locale-on-form-RACConfigTasks2026-06-06T20:32:50.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Unable-to-edit-or-create-groups2026-06-06T20:32:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Performance-overview-graph-is-not-displayed2026-06-06T20:32:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem---PATROL-Agent-is-taking-a-long-time-to-connect-to-BHOM2026-06-06T20:32:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Not-receiving-email-notifications-from-event-policy2026-06-06T20:32:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Is-it-possible-to-modify-the-PATROL-Agent-connection-timeout-value-which-sends-a-self-monitoring-alert2026-06-06T20:32:38.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Import-of-a-solution-fails-with-The-selected-file-cannot-be-imported-because-same-version-of-solution-already-exists2026-06-06T20:32:37.000Zhttps://community.helixops.ai/s/article/Does-TrueSight-Presentation-Server-TSPS-support-Short-Message-Service-SMS-notifications2026-06-06T20:32:36.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Getting-error-An-error-occurred-while-obtaining-the-Variate-policies-list-while-fetching-Variate-policies2026-06-06T20:32:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-How-to-deploy-BMC-Helix-IT-Operations-Management-in-a-multitenant-environment2026-06-06T20:32:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Getting-504-gateway-time-out-error-when-downloading-a-deployable-package2026-06-06T20:32:34.000Zhttps://community.helixops.ai/s/article/Does-TrueSight-Capacity-Optimization-TSCO-support-the-Huawei-OceanStor-ETL2026-06-06T20:32:32.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Error-Unable-to-uncompress-file-received-when-attempting-to-import-Sentry-Hardware-Storage-Analyzer-or-Veritas-Netbackup-KMs-into-BHOM-repository2026-06-06T20:32:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Deployment-fails-with-x509-certificate-signed-by-unknown-authority2026-06-06T20:32:29.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-have-an-ETL-to-import-performance-data-for-iSeries-AS-400-machines2026-06-06T20:32:29.000Zhttps://community.helixops.ai/s/article/Does-Track-It-supports-configuring-emails-using-Shared-mailbox2026-06-06T20:32:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Anomaly-service-pods-do-not-start-properly-after-OpenShift-version-upgrade-to-4-13-422026-06-06T20:32:28.000Zhttps://community.helixops.ai/s/article/Does-TrueSight-App-Visibility-and-TrueSight-Synthetic-Monitoring-need-Adobe-Flash2026-06-06T20:32:28.000Zhttps://community.helixops.ai/s/article/Does-the-TSCO-Gateway-Server-on-Windows-require-Microsoft-Silverlight2026-06-06T20:32:22.000Zhttps://community.helixops.ai/s/article/Does-the-ITSM-Container-release-support-database-only-upgrade2026-06-06T20:32:16.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Cannot-close-intelligent-events-and-events-do-not-age-off-How-do-we-clear-the-PATROL-Agent-events2026-06-06T20:32:16.000Zhttps://community.helixops.ai/s/article/patrol-agent-is-getting-disconnected-from-BHOM-due-to-Error-detected-in-curl-send-operation2026-06-06T20:32:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-23-3-00-Operators-cannot-modify-an-event-Users-assigned-to-the-Operator-role-need-to-be-able-to-modify-an-event-via-the-Modify-Event-option-on-the-Event-Actions-Menu2026-06-06T20:32:08.000Zhttps://community.helixops.ai/s/article/What-types-of-Dashboard-Components-can-I-add-to-the-Homepage2026-06-06T20:32:01.000Zhttps://community.helixops.ai/s/article/After-upgrade-to-TrueSight-Infrastructure-Management-TSIM-11-3-04-events-are-no-longer-propagated-to-BMC-Atrium-Orchestrator-BAO2026-06-06T20:32:01.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Why-is-Query-PATROL-Agent-prompting-for-authentication2026-06-06T20:32:00.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-will-the-Proactive-Service-Resolutions-PSR-L3-use-case-be-supported-with-BMC-Helix-ITSM2026-06-06T20:31:59.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-using-the-BHOM-SaaS-environment-is-it-possible-for-users-to-modify-the-sender-address-for-notifications2026-06-06T20:31:59.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-seeing-policy-creation-failed-with-status-200-but-the-policy-is-created2026-06-06T20:31:58.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-seeing-message-The-policy-xxxxxxxx-contains-passwords-you-must-re-enter-the-password-for-this-policy-in-Helix2026-06-06T20:31:58.000Zhttps://community.helixops.ai/s/article/Does-the-BHCO-Migration-Toolkit-support-using-a-proxy-connection-to-the-BHCO-SaaS-environment2026-06-06T20:31:57.000Zhttps://community.helixops.ai/s/article/What-to-collect-for-troubleshooting-TrueSight-Presentation-Server-TSPS-database-connection-issue2026-06-06T20:31:57.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-monitor-policy-creation-is-failing-due-to-INTERNAL-Invalid-Solution-Version-x-yy-zz2026-06-06T20:31:56.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-seeing-error-message-The-Policy-xxxxxxxx-contains-instance-in-the-agent-collection-criteria-please-review-for-regex-usage2026-06-06T20:31:56.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-monitor-policy-creation-is-failing-due-to-INTERNAL-Invalid-monitor-type-INET-Portmon-Inst-for-Profile-name-ISM-UNIX2026-06-06T20:31:54.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-monitor-policy-creation-is-failing-due-to-INTERNAL-BPPM-CMA50001E2026-06-06T20:31:54.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-monitor-policy-creation-is-failing-due-to-INTERNAL-BPPM-CMA40002E2026-06-06T20:31:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-blackout-policy-is-not-migrated-due-to-NameError-name-solutions-map-is-not-defined2026-06-06T20:31:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-alarm-policy-creation-is-failing-with-The-Comparison-parameter-cannot-be-empty-or-null2026-06-06T20:31:52.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-alarm-policy-creation-is-failing-with-The-Unit-parameter-cannot-be-empty-or-null2026-06-06T20:31:52.000Zhttps://community.helixops.ai/s/article/Does-Remedy-AR-System-Server-Midtier-20-02-XX-Supports-websphere2026-06-06T20:31:51.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-alarm-policy-creation-is-failing-due-to-Invalid-path2026-06-06T20:31:51.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-alarm-policy-creation-is-failing-due-to-Invalid-parameter-name-xxxxxxxx-for-solution-xxx-solution-version-x-yy-zz-removing-from-the-policy2026-06-06T20:31:50.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-alarm-policy-creation-is-failing-with-Invalid-evaluation-criteria2026-06-06T20:31:50.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-with-the-migratealarmpolicy-option-alarm-policy-creation-is-failing-with-Invalid-evaluation-criteria2026-06-06T20:31:48.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-with-the-migratemonitorpolicy-option-monitor-policy-creation-is-failing-with-Failed-to-promote-policy-entry-with-same-name-xxxxxxxxxx-already-exists2026-06-06T20:31:48.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-executing-bhompolicymigrator-with-the-migratealarmpolicy-option-alarm-policy-creation-is-failing-with-Invalid-unit2026-06-06T20:31:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-does-a-disconnected-Patrol-Agent-and-its-stale-monitors-get-pruned-deleted-from-the-BHOM-environment2026-06-06T20:31:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-editing-a-Monitor-Policy-it-takes-approximately-15-20-seconds-before-the-Monitoring-tab-is-populated2026-06-06T20:31:44.000Zhttps://community.helixops.ai/s/article/What-Oracle-Client-packages-need-to-be-installed-on-a-Remote-ETL-Engine-for-the-Generic-SQL-Extractor-Java-to-work-in-BMC-Helix-Continuous-Optimization-BHCO2026-06-06T20:31:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-What-is-the-metric-ActiveTimeSeriesCount-under-monitor-type-PatrolAgentHealthMonitor-which-is-seen-for-every-PATROL-Agent2026-06-06T20:31:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-a-TSOM-Event-containing-backslash-characters-in-the-msg-slot-is-propagated-to-BHOM-via-Cellgateway-connector-the-event-received-in-BHOM-has-an-extra-backslash-added-for-each-backslash-character-in-the-msg2026-06-06T20:31:40.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-When-a-PATROL-Agent-shows-as-disconnected-and-Marked-For-Delete-MFD-how-long-before-it-is-deleted-from-BHOM2026-06-06T20:31:38.000Zhttps://community.helixops.ai/s/article/What-logs-and-artifacts-to-capture-when-TrueSight-Orchestration-TSO-Platform-stops-working2026-06-06T20:31:38.000Zhttps://community.helixops.ai/s/article/Does-DWP-send-an-initial-shared-email-notification-to-collaborators-when-they-are-added-to-a-case2026-06-06T20:31:37.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-What-are-the-minimum-permissions-required-for-a-user-to-be-able-to-only-view-events-and-perform-event-operations2026-06-06T20:31:35.000Zhttps://community.helixops.ai/s/article/Support-for-custom-Moviri-Integrator-for-TrueSight-Capacity-Optimization-TSCO-ETL2026-06-06T20:31:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-What-data-should-be-collected-to-troubleshoot-a-problem-with-bhompolicymigrator2026-06-06T20:31:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-What-are-the-basic-requirements-for-setting-up-monitoring-of-AWS-servers-in-Helix-Monitor2026-06-06T20:31:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Unable-to-use-a-custom-slot-when-using-the-Cell-Gateway-connector2026-06-06T20:31:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Unable-to-see-specific-monitor-under-a-device-but-it-is-in-the-SID-report2026-06-06T20:31:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Unable-to-see-events-associated-to-device-on-device-details-page-but-events-are-seen-in-events-list-page2026-06-06T20:31:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Unable-to-see-data-points-in-graph-for-a-remotely-monitored-device2026-06-06T20:31:26.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-Unable-to-Identify-from-which-policy-threshold-is-getting-applied-on-Monitor-Graph-View2026-06-06T20:31:25.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Unable-to-create-a-group-with-event-selection-criteria-of-does-not-contain-or-matches2026-06-06T20:31:22.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Unable-to-change-the-parentClassName-for-an-event-class2026-06-06T20:31:20.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM---Unable-to-add-slots-to-MonitorEvent-class-due-to-Maximum-number-of-properties-exceeded-4002026-06-06T20:31:19.000Zhttps://community.helixops.ai/s/article/What-is-the-process-to-stop-the-relationships-defined-by-a-deactivated-hierarchy-rule-in-TrueSight-Capacity-Optimization-TSCO2026-06-06T20:31:18.000Zhttps://community.helixops.ai/s/article/What-is-the-process-to-restore-analysis-models-reports-that-have-been-orphaned-due-to-their-parent-domain-being-removed-from-BMC-Helix-Continuous-Optimization-BHCO2026-06-06T20:31:15.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Time-Based-Event-enrichment-policy-is-not-working-for-a-specific-event-class2026-06-06T20:31:15.000Zhttps://community.helixops.ai/s/article/What-is-the-process-to-integrate-Helix-Optimize-with-a-site-identity-provider2026-06-06T20:31:14.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-modified-time-event-slot-does-not-honour-SKIP-INCIDENT-NOTIFICATION-FOR-SLOTS-settings2026-06-06T20:31:14.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-errors-slot-of-events-contains-xxxxxxxx-EL1079E-SpEL-expression-is-too-long-exceeding-the-threshold-of-32-766-characters2026-06-06T20:31:14.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-TrueSight-Operations-Management-TSOM-connector-shows-as-connected-but-no-CIs-or-events-are-ingested2026-06-06T20:31:13.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-slots-al-device-ipaddress-Device-IP-Address-and-agent-address-Monitor-Agent-Address-for-ALARM-event-are-not-set-correctly2026-06-06T20:31:08.000Zhttps://community.helixops.ai/s/article/What-is-the-mWhat-is-the-meaning-of-the-OPT-ANALYSIS-and-OPT-ANALYSIS-WARN-statueaning-of-the-OPT-ANALYSIS-and-OPT-ANALYSIS-WARN-status-messages-reported-in-the-Golden-Model-Producer-or-from-analysis-execution-in-BHCO2026-06-06T20:31:08.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-Event-Migration-Utility-EMU-is-not-starting-and-error-java-lang-IllegalArgumentException-character-to-be-escaped-is-missing-is-seen2026-06-06T20:31:06.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-The-Logs-Notes-of-an-event-show-a-BASIC-ENRICHMENT-called-Predefined-Enrichment-Policy-for-Incident-but-that-policy-is-not-seen-in-the-event-policies-page2026-06-06T20:31:05.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-GenerateNewEvent-function-in-an-advanced-enrichment-event-policy-is-not-generating-an-event2026-06-06T20:31:04.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-Event-Migration-Utility-EMU-is-not-creating-the-ExecutionOrderDetails-cell-name-csv-file2026-06-06T20:30:59.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-NOT-operator-is-not-supported-by-the-Event-Migration-Utility-EMU2026-06-06T20:30:54.000Zhttps://community.helixops.ai/s/article/What-is-the-end-of-support-date-for-TrueSight-Capacity-Optimization-TSCO2026-06-06T20:30:50.000Zhttps://community.helixops.ai/s/article/What-is-the-expected-entity-naming-behavior-when-two-different-ETLs-sharing-the-same-entity-report-different-names-for-it-in-BHCO2026-06-06T20:30:50.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Self-Monitoring-PATROL-Agent-disconnected-events-do-not-always-auto-close2026-06-06T20:30:46.000Zhttps://community.helixops.ai/s/article/What-is-the-default-URL-and-port-for-Remedy-Single-Sign-On-RSSO-for-a-TrueSight-Capacity-Optimization-TSCO-installation2026-06-06T20:30:43.000Zhttps://community.helixops.ai/s/article/What-is-the-default-password-to-the-BMC-s-out-of-the-box-keystore-and-truststore-certificate-for-App-Visibility2026-06-06T20:30:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Queries-about-helix-monitor-agent-k8s2026-06-06T20:30:41.000Zhttps://community.helixops.ai/s/article/After-install-of-BHCO-on-prem-Remote-ETL-Engine-all-task-execution-is-failing-and-error-500-contacting-remote-scheduler-supervisor-in-logs2026-06-06T20:30:41.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Redo-option-not-available-in-dynamic-data-enrichment-policy-to-invoke-the-policy-again-for-any-event-update2026-06-06T20:30:38.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-PATROL-EV-events-with-OK-severity-are-not-seen-in-the-console2026-06-06T20:30:37.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-PATROL-Agent-is-not-sending-PATROL-EV-class-events-to-BHOM2026-06-06T20:30:35.000Zhttps://community.helixops.ai/s/article/What-is-the-best-practice-for-dismissing-both-TSCO-Agent-entities-and-their-associated-workload-entities-from-TrueSight-Capacity-Optimization-TSCO2026-06-06T20:30:33.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Performance-overview-graph-is-not-showing2026-06-06T20:30:33.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-No-events-received-in-BHOM-from-the-TrueSight-Operations-Management-TSOM-connector2026-06-06T20:30:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Multi-Instances-alarm-policy-for-PatrolAgentHealthMonitor-ActiveTimeSeriesCount-does-not-work2026-06-06T20:30:26.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Monitoring-tab-of-monitor-policy-shows-No-data-to-display-after-policy-was-migrated-with-bhompolicymigrator2026-06-06T20:30:25.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Policy-Migration-Promoting-BHOM-to-BHOM-Monitoring-Policy-creates-with-copy-name-in-it2026-06-06T20:30:25.000Zhttps://community.helixops.ai/s/article/What-is-needed-on-TrueSight-Presentation-Servers-when-upgrading-OS-from-RHEL-7-x-to-8-x-or-9-xWhat-is-needed-on-TrueSight-Presentation-Servers-when-upgrading-OS-from-RHEL-7-x-to-8-x-or-9-x2026-06-06T20:30:25.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-LDAP-Sync-Agent-user-to-group-mapping-is-not-working-for-configurations-containing-multiple-OU-references2026-06-06T20:30:20.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-When-configuring-the-Alarm-policies-in-the-Alarm-Generation-Conditions-for-Multiple-instances-why-some-operators-are-missing2026-06-06T20:30:18.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Is-there-an-integration-between-BHOM-and-CyberArk-when-configuring-PATROL-Agent-deployment-packages2026-06-06T20:30:13.000Zhttps://community.helixops.ai/s/article/What-events-cause-entities-to-be-moved-to-the-Dismissed-list-in-BMC-Helix-Continuous-Optimization-BHCO2026-06-06T20:30:12.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Is-there-a-way-to-take-action-on-more-the-100-events-at-a-time-in-the-BHOM-console2026-06-06T20:30:11.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Is-there-a-mainframe-integration-for-BHOM2026-06-06T20:30:11.000Zhttps://community.helixops.ai/s/article/What-does-the-following-error-mean-Cannot-establish-a-network-connection-to-the-AR-System-Plug-In-server-atriumplugin-9556-ARERR-87602026-06-06T20:30:10.000Zhttps://community.helixops.ai/s/article/Does-BMC-Helix-Operations-Management-have-the-ability-to-send-a-report-of-devices-that-have-gaps-in-data-collection-such-as-the-TrueSight-Data-Collection-and-Consistency-Report2026-06-06T20:30:08.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Is-there-a-global-and-instance-threshold-report-available-for-alarm-policies2026-06-06T20:30:07.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Opera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-using-SSH-key-privileged-methods-commands-fail-with-the-error-message-Credential-password-cannot-be-used-for-privileged-escalation-Scan-takes-hours-to-complete2026-06-06T20:28:48.000Zhttps://community.helixops.ai/s/article/Discovery-Which-nodes-can-have-a-related-SupportDetail-nodes-EOL-EOS-dates2026-06-06T20:28:45.000Zhttps://community.helixops.ai/s/article/A-problem-repeatedly-occurred-using-Safari-browser-in-Mac-BMC-Remedy-Mid-Tier2026-06-06T20:28:45.000Zhttps://community.helixops.ai/s/article/Discovery-Which-certificates-are-gathered-for-Windows-hosts2026-06-06T20:28:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Event-count-mismatch-in-Event-Summary-and-Event-List-in-Device-Details-page2026-06-06T20:28:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Evaluation-order-of-Event-Policies-using-precedence2026-06-06T20:28:43.000Zhttps://community.helixops.ai/s/article/Discovery-Oracle-Server-X9-2-servers-are-incorrectly-discovered-as-virtual-QEMU-KVM-servers-and-their-serial-number-is-not-discovered2026-06-06T20:28:42.000Zhttps://community.helixops.ai/s/article/Discovery-When-monitoring-the-hardware-of-an-Outpost-in-which-case-an-IT-alert-should-be-raised2026-06-06T20:28:41.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Even-if-correct-credentials-are-provided-in-monitoring-policy-the-KM-fails-to-start-monitoring-due-to-invalid-credentials2026-06-06T20:28:40.000Zhttps://community.helixops.ai/s/article/Discovery-When-MG-is-enabled-compaction-fails-with-ERROR-New-generation-directory-usr-tideway-var-tideway-db-data-datadir-n-number-is-missing-the-compact-database2026-06-06T20:28:40.000Zhttps://community.helixops.ai/s/article/A-GA-Blue-license-bundle-already-exists-for-the-Login-ID-on-the-Target-form-Users-can-only-have-one-GA-Blue-License-bundle2026-06-06T20:28:39.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM---Email-to-Event-Email2Event-Functionality-Support2026-06-06T20:28:38.000Zhttps://community.helixops.ai/s/article/What-are-the-data-retention-periods-for-events-in-BMC-Helix-Operations-Management-BHOM2026-06-06T20:28:38.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Event-associated-with-device-instead-of-SoftwareInstance-due-to-which-the-SoftwareInstance-does-not-show-as-impacted2026-06-06T20:28:37.000Zhttps://community.helixops.ai/s/article/Discovery-Cloud-Virtual-Machine-nodes-are-never-deleted2026-06-06T20:28:37.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-size-clusters-to-scan-20k-ips-daily2026-06-06T20:28:35.000Zhttps://community.helixops.ai/s/article/Discovery-What-logs2026-06-06T20:28:35.000Zhttps://community.helixops.ai/s/article/Discovery-What-is-the-optimal-number-of-ECA-engine-and-max-concurent-requests-per-engine2026-06-06T20:28:34.000Zhttps://community.helixops.ai/s/article/What-are-the-best-practices-when-cleaning-up-old-Gateway-Server-VIS-parser-ETLs-in-TrueSight-Capacity-Optimization-TSCO2026-06-06T20:28:34.000Zhttps://community.helixops.ai/s/article/Discovery-What-is-the-minimum-TKU-version-to-scan-IBM-FlashSystem-9x00-7x00-5x00-via-REST-API2026-06-06T20:28:33.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Dynamic-blackout-polices-are-not-supported-by-Event-Migration-Utility-EMU2026-06-06T20:28:32.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Continuous-Optimization-BHCO-What-are-steps-to-delete-the-ETL-Task-from-BHCO-UI2026-06-06T20:28:30.000Zhttps://community.helixops.ai/s/article/Discovery-How-Does-SAAM-works2026-06-06T20:28:29.000Zhttps://community.helixops.ai/s/article/Discovery-What-is-checked-when-using-credential-vaults-with-TLS-validation-enabled2026-06-06T20:28:28.000Zhttps://community.helixops.ai/s/article/What-are-ARSystem-CCS-Protector2026-06-06T20:28:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Platform-Please-assist-with-BMC-Service-Cloud-account-details-for-Innovation-Studio-Issue-reporting-configurations2026-06-06T20:28:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Does-BHOM-provide-Tick-Heartbeat-event-support2026-06-06T20:28:27.000Zhttps://community.helixops.ai/s/article/What-credentials-are-necessary-to-discover-AVI-Networks-Load-Balancers2026-06-06T20:28:24.000Zhttps://community.helixops.ai/s/article/Weak-Reference-Classes-in-BMC-CMDB2026-06-06T20:28:22.000Zhttps://community.helixops.ai/s/article/Discovery-What-are-the-required-services-to-unlock-a-user2026-06-06T20:28:22.000Zhttps://community.helixops.ai/s/article/BMC-Discovery-after-having-taking-snapshots-services-can-t-restart2026-06-06T20:28:21.000Zhttps://community.helixops.ai/s/article/We-need-to-have-attachment-mandatory-while-raising-ticket-via-Digital-workplace-DWP-directly2026-06-06T20:28:20.000Zhttps://community.helixops.ai/s/article/Discovery-What-are-the-ports-used-for-Windows-Discovery2026-06-06T20:28:20.000Zhttps://commun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ogGrabber-utility-to-capture-logs-for-BMC-Helix-Continuous-Optimization-BHCO-on-prem2026-06-06T20:27:37.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-A-restricted-user-is-able-to-see-all-the-devices-in-BMC-Helix-Dashboards2026-06-06T20:27:35.000Zhttps://community.helixops.ai/s/article/Using-the-Catalog-Repair-API-in-BHCO2026-06-06T20:27:31.000Zhttps://community.helixops.ai/s/article/Discovery-tw-support-tool-looks-stuck2026-06-06T20:27:30.000Zhttps://community.helixops.ai/s/article/Discovery-datastore-corruption-reported-by-db-verify-What-are-the-causes-solutions-workarounds2026-06-06T20:27:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Predefined-Policy-for-Incident-event-policy-gets-recreated-if-it-is-deleted-and-gets-reenabled-if-it-is-disabled2026-06-06T20:27:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-performance-overview-graph-indicates-that-data-collection-has-stopped-The-PATROL-Agent-error-log-reports-Failed-to-deliver-METRIC-GZ-message-HTTP-Error-5002026-06-06T20:27:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-What-are-the-Minimum-version-of-Patrol-KM-Supported-by-BHOM2026-06-06T20:27:25.000Zhttps://community.helixops.ai/s/article/Discovery-tw-cluster-control--revert-to-standalone-fails-with-ERROR-Failed-to-start-service-and-Unable-to-open-database2026-06-06T20:27:25.000Zhttps://community.helixops.ai/s/article/Discovery-tw-ds-compact--offline-fails-with-n000000-exists2026-06-06T20:27:24.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-The-email-event-notification-policy-does-not-support-HTML-code2026-06-06T20:27:23.000Zhttps://community.helixops.ai/s/article/Discovery-tw-ds-compact-fix-interrupted-fails-with-No-interrupted-compaction-was-found2026-06-06T20:27:23.000Zhttps://community.helixops.ai/s/article/Discovery-What-to-check-when-troubleshooting-attribute-node-relationship-missing-or-mismatch-in-CMDB2026-06-06T20:27:22.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-Event-Management-for-Devices-How-to-enable-a-user-to-create-a-group2026-06-06T20:27:21.000Zhttps://community.helixops.ai/s/article/TKU-upload-fails-with-Unable-to-await-completion-of-activating-1-knowledge-upload-Internal-error2026-06-06T20:27:21.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Monitoring-Policy-Precedence-Not-Behaving-as-Expected2026-06-06T20:27:20.000Zhttps://community.helixops.ai/s/article/Discovery-TKU-Upgrade-is-Stuck-Services-Failed-to-Start-stays-stuck-on-Taxonomy-updated-OK-Cluster-will-skip-to-start-services-after-TKU-upgrade-if-diskspace-violating-even-WARN-threshold2026-06-06T20:27:19.000Zhttps://community.helixops.ai/s/article/Discovery-Troubleshooting-compaction-issues2026-06-06T20:27:18.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-ALARM-Policy-for-Filesystem-is-not-working-with-in-filesystem-name2026-06-06T20:27:17.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Is-it-possible-to-copy-the-event-selection-criteria-from-advanced-enrichment-and-refinement-polcies-in-BHOM2026-06-06T20:27:16.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Policy-is-being-executed-but-no-event-is-being-generated2026-06-06T20:27:15.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-Is-there-a-way-to-disable-the-system-generated-message-in-the-Logs-and-Notes-section-of-events2026-06-06T20:27:13.000Zhttps://community.helixops.ai/s/article/Using-BMC-Service-Request-Management-SRD-search-isn-t-working-after-changing-the-keywords2026-06-06T20:27:12.000Zhttps://community.helixops.ai/s/article/Discovery-The-visualization-stays-empty-and-displays-the-error-Failed-to-retrieve-the-topology-data-Failed-to-retrieve-the-extension-data2026-06-06T20:27:12.000Zhttps://community.helixops.ai/s/article/Using-BMC-Service-Request-Management-Service-Request-Designer-doesn-t-show-already-added-questions-to-SRD-to-delete2026-06-06T20:27:11.000Zhttps://community.helixops.ai/s/article/Discovery-The-version-for-Oracle-WebLogic-Server-Node-Manager-is-not-discovered2026-06-06T20:27:11.000Zhttps://community.helixops.ai/s/article/Using-BMC-Service-Request-Management-SRD-deployment-fails-with-an-ARERR-453852026-06-06T20:27:11.000Zhttps://community.helixops.ai/s/article/Using-BMC-Helix-Digital-Workplace-Catalog-Rest-API-calls-are-randomly-failing-with-401-errors2026-06-06T20:27:09.000Zhttps://community.helixops.ai/s/article/Discovery-Discovery-upgrade-fails-with-error-Unsupported-file-extension-in-upload-file-name2026-06-06T20:27:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-No-Catalog-Items-available-for-selection-in-DWP-Studio-Page2026-06-06T20:27:08.000Zhttps://community.helixops.ai/s/article/Discovery-The-TokenId-is-empty-in-the-CMDB2026-06-06T20:27:07.000Zhttps://communi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ery-posted-in-small-capital-letters-in-Employee-Navigator2026-06-06T20:26:33.000Zhttps://community.helixops.ai/s/article/Discovery-The-OS-upgrade-fails-with-MissingSectionHeaderError-File-contains-no-section-headers2026-06-06T20:26:32.000Zhttps://community.helixops.ai/s/article/Discovery-The-Normalization-Engine-fails-when-Model-Manufacturer-are-empty2026-06-06T20:26:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-WSDL-Options-available-for-secured-WSDL-connection-with-private-certificate2026-06-06T20:26:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Post-Upgrade-Opening-a-CRQ-causes-an-9130-Webservice-error-post-upgrade2026-06-06T20:26:31.000Zhttps://community.helixops.ai/s/article/The-network-Interface-name-on-a-Host-is-incorrect2026-06-06T20:26:30.000Zhttps://community.helixops.ai/s/article/Discovery-The-model-of-a-NetworkDevice-is-Catalyst-38xx-Switch-Stack-instead-of-WS-C3850-48T-E2026-06-06T20:26:29.000Zhttps://community.helixops.ai/s/article/Discovery-the-LDAPS-connection-fails-with-CAN-T-CONTACT-LDAP-SERVER-TLS-HOSTNAME-DOES-NOT-MATCH-CN-IN-PEER-CERTIFICATE2026-06-06T20:26:25.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-with-SmartIT-How-to-Configure-the-Number-of-Open-and-Resolved-Closed-shown-on-a-Person-s-Profile-in-SmartIT2026-06-06T20:26:14.000Zhttps://community.helixops.ai/s/article/Discovery-The-default-gateway-is-not-captured-for-linux-unix-or-ESX-hosts2026-06-06T20:26:12.000Zhttps://community.helixops.ai/s/article/Discovery-The-Discovery-Consolidation-Administration-displays-an-Error-Inferred-sync-error-and-doesn-t-load2026-06-06T20:26:12.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Why-there-are-no-External-Client-IP-addresses-shown-in-the-Remedy-application-logs-for-GovCloud-customers2026-06-06T20:26:12.000Zhttps://community.helixops.ai/s/article/Upgrade-of-High-Availability-HA-TrueSight-Presentation-Server-TSPS-to-version-11-3-04-terminates-with-Error-occurred-while-executing-Installation-Task2026-06-06T20:26:10.000Zhttps://community.helixops.ai/s/article/Discovery-The-CMDB-Sync-Companies-list-is-not-updating-immediately-after-clicking-the-Test-Connection-Button2026-06-06T20:26:04.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-When-clicking-on-Precheck-on-the-IS-srd-migration-tool-nothing-happens2026-06-06T20:26:04.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Webhook-integration-is-not-working2026-06-06T20:26:01.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-OnPrem-How-to-Reset-password-for-the-Database-User-in-Postgres-DB2026-06-06T20:25:56.000Zhttps://community.helixops.ai/s/article/Discovery-The-var-log-partition-is-getting-filled-because-of-large-ssl-access-log-and-ssl-request-log-files2026-06-06T20:25:56.000Zhttps://community.helixops.ai/s/article/The-Model-of-some-servers-changes-from-VMware-Virtual-Platform-to-PnP-device-xxxxxxx2026-06-06T20:25:53.000Zhttps://community.helixops.ai/s/article/Discovery-Synced-SAAM-models-visualization-using-CMDB-explorer-shows-additional-CIs2026-06-06T20:25:50.000Zhttps://community.helixops.ai/s/article/Discovery-Support-for-Warranty-Dates2026-06-06T20:25:48.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-change-Max-Entries-Per-Query-parameter-to-higher-value-than-recommended2026-06-06T20:25:42.000Zhttps://community.helixops.ai/s/article/Discovery-sometimes-the-reboot-is-stuck-while-the-OS-tries-to-shutdown2026-06-06T20:25:37.000Zhttps://community.helixops.ai/s/article/Unexpected-mismatch-between-entity-catalog-name-and-lookup-name-in-BMC-Helix-Continuous-Optimization-BHCO2026-06-06T20:25:36.000Zhttps://community.helixops.ai/s/article/Discovery-The-hosts-are-automatically-removed-from-the-SAM-models2026-06-06T20:25:30.000Zhttps://community.helixops.ai/s/article/Discovery-Sometimes-AWS-scans-fail-with-TooManyRequestsException-In-SessionResult2026-06-06T20:25:29.000Zhttps://community.helixops.ai/s/article/Remedy-AR-System-Server-DomainKeys-Identified-Mail-DKIM-Email-Support-Assistance-in-Remedy-19-082026-06-06T20:25:28.000Zhttps://community.helixops.ai/s/article/Discovery-Sometimes-a-scan-fails-with-ECA-error-RuleError-FoundMultipleMatches2026-06-06T20:25:28.000Zhttps://community.helixops.ai/s/article/Discovery-Sometimes-after-a-revert-to-standalone-a-member-can-t-be-added-to-a-cluster2026-06-06T20:25:27.000Zhttps://community.helixops.ai/s/article/Discovery-Sometimes-Discovery-truncate-windows-Host-name-to-the-first-15-characters2026-06-06T20:25:26.000Zhttps://community.helixops.ai/s/article/Discovery-Some-Microsoft-SQL-Server-databases-are-not-synchronized-to-the-ServiceNow-CMDB2026-06-06T20:25:21.000Zhttps://community.helixops.ai/s/article/Unable-to-start-CDP-with-fatal-error-in-catalina-xxxx-xx-xx-log-and-grid-log-in-TrueSight-Orchestration-TSO2026-06-06T20:25:19.000Zhttps://community.helixops.ai/s/article/Unable-to-see-events-for-High-Availability-HA-remote-cell-in-TrueSight-Console2026-06-06T20:25:13.000Zhttps://community.helixops.ai/s/article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-to-another-member-when-the-current-coordinator-is-down2026-06-06T20:16:49.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Job-Execution-Rules-do-not-work-correctly-when-using-a-string-enumerated-job-property-in-the-job-execution-rule2026-06-06T20:16:47.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Job-email-notifications-fail-using-with-anonymous-authentication-with-error-in-appserver-log-javax-mail-AuthenticationFailedException-null2026-06-06T20:16:47.000Zhttps://community.helixops.ai/s/article/Discovery-Cannot-delete-the-NetApp-ONTAPI-pattern-as-instructed-in-the-NOV-24-TKU-release-notes2026-06-06T20:16:47.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Job-email-notification-fails-with-error-in-appserver-log-Caused-by-javax-net-ssl-SSLException-Unsupported-or-unrecognized-SSL-message-when-configured-with-SMTP-STARTTLS-and-not-allowing-anymous-user2026-06-06T20:16:46.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Is-TSSA-impacted-by-CVE-2023-24998-Apache-Commons-File-Upload2026-06-06T20:16:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Service-Request-Management-old-Digital-Workplace-tickets-are-not-shown2026-06-06T20:16:45.000Zhttps://community.helixops.ai/s/article/Discovery-Can-VMware-guest-credentials-be-set-to-use-ssh-keys2026-06-06T20:16:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Service-Request-Approval-is-failing-with-System-Error2026-06-06T20:16:42.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Is-it-possible-to-use-RedHat-8-repository-for-setting-up-RHEL-7-8-and-even-RHEL9-patch-catalogs2026-06-06T20:16:41.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Service-Target-get-stuck-into-Built-in-Progress-Status2026-06-06T20:16:41.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-Is-it-possible-to-use-RedHat-Satellite-Server-as-a-repository-to-do-RHEL-patching-in-TSSA2026-06-06T20:16:39.000Zhttps://community.helixops.ai/s/article/Discovery-Can-Discovery-be-integrated-with-Azure-SSO-AD-for-UI-Authentication2026-06-06T20:16:38.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Search-Menu-on-CLOB-field-not-sorting2026-06-06T20:16:38.000Zhttps://community.helixops.ai/s/article/Discovery-Can-an-Outpost-or-Windows-proxy-be-installed-on-Windows-2022-server2026-06-06T20:16:36.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Service-Level-Management-Problem-Management-Integration-with-SLM2026-06-06T20:16:34.000Zhttps://community.helixops.ai/s/article/Best-practice-to-monitor-disk-consumption2026-06-06T20:16:33.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-update-AIX-Patch-catalog-TL-and-SP-filters2026-06-06T20:16:32.000Zhttps://community.helixops.ai/s/article/Discovery-Best-practice-to-mitigate-the-impact-of-db-corruptions2026-06-06T20:16:32.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-stage-patching-first-and-then-run-only-commit-later-without-re-staging2026-06-06T20:16:30.000Zhttps://community.helixops.ai/s/article/Discovery-AWS-SSM-scan-fails-with-Get-CIMInstance-Access-denied2026-06-06T20:16:30.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-SaaS-How-to-resolve-error-ARERR-337-You-have-reached-the-maximum-number-of-database-entries-permitted-with-this-version-of-the-Action-Request-System-R2026-06-06T20:16:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Same-access-granted-but-different-view-in-CMDB-Configuration-Manager-Dashboard2026-06-06T20:16:27.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-find-the-list-of-TSSA-releases-along-with-its-support-status-release-date-and-end-of-support-date2026-06-06T20:16:26.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-find-the-release-date-of-RedHat-RPM-packages2026-06-06T20:16:24.000Zhttps://community.helixops.ai/s/article/Discovery-The-outpost-Server-CPU-and-Memory-utilization-is-reaching-100-is-it-expected-behavior2026-06-06T20:16:24.000Zhttps://community.helixops.ai/s/article/Truesight-Server-Automation-TSSA-How-to-get-Uptime-and-Last-Boot-Time-of-any-target-server-from-TSSA-Console-RCP-Client2026-06-06T20:16:24.000Zhttps://community.helixops.ai/s/article/Discovery-AVI-Networks-Load-balancers-discovery-fails-with-the-ECA-Error-RuleError-on-rule-tpl-AviLoadBalancer-body-5-due-to-Error-while-executing-a-rule--TypeError-expected-string-or-bytes-like-object2026-06-06T20:16:23.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-export-the-latest-compliance-result-to-CSV-file-and-send-it-via-email-using-blcli-command2026-06-06T20:16:23.000Zhttps://community.helixops.ai/s/article/Attempt-to-create-an-AD-credential-that-uses-a-GMSA-Group-Managed-Service-Account-fails-with-Failed-to-grant-Log-On-as-a-Service-right-to-domain-account-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-failed-HTTPSConnectionPool2026-06-06T20:09:32.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Live-Chat-How-to-Refresh-Servlets-in-Self-Service-Portal2026-06-06T20:09:29.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Live-Chat-and-REST-API-URL2026-06-06T20:09:20.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Live-Chat-End-user-does-not-receive-notification-after-the-first-notification-is-closed2026-06-06T20:09:19.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-policies-are-not-applied-to-Patrol-Agents-despite-configured-policies2026-06-06T20:09:14.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-After-upgrade-LDAP-ARDBC-authentication-does-not-work-throwing-The-LDAP-operation-has-failed-javax-naming-AuthenticationException-ERROR2026-06-06T20:09:07.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Keyword-Search-Configuration-Options-for-BMC-Digital-Workplace-DWP-INCLUDES-VIDEO2026-06-06T20:09:04.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-DMT-Job-to-Load-Articles-Completes-but-No-Title-Is-Loaded2026-06-06T20:08:57.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-Console-License-Usage-Server-Endpoints-report-error-Invalid-user-request2026-06-06T20:08:55.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-Cannot-login-to-TSPS-after-re-installing-RSSO-with-error-Incorrect-username-and-password2026-06-06T20:08:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Issue-with-Task-Assignment2026-06-06T20:08:53.000Zhttps://community.helixops.ai/s/article/BMC-Remedyforce-Service-How-to-edit-Label-of-Submit-a-Ticket-and-Request-a-Service-in-Self-service-Portal2026-06-06T20:08:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-ITSM--Unable-to-mark-unavailabe-an-user-for-only-a-support-group2026-06-06T20:08:46.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-Unable-to-see-remote-cell-in-Event-Source-list2026-06-06T20:08:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM---Emails-are-not-received-in-AR-System-Email-Messages-form2026-06-06T20:08:39.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Issue-with-BMC-combinational-chart-in-Stacked-Bar-Chart-with-vertical-Orientation-is-not-showing-up-chart2026-06-06T20:08:39.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-When-trying-to-create-TSPS-notification-policy-this-error-An-internal-server-error-has-occurred-For-details-contact-your-administrator-pops-up2026-06-06T20:08:39.000Zhttps://community.helixops.ai/s/article/Is-it-possible-to-extract-a-list-of-entities-which-have-stopped-reporting-the-CPU-UTIL-metric-in-BHCO2026-06-06T20:08:38.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-Repository-How-to-recreate-a-KM-solution-based-on-a-Deployable-Package-solution2026-06-06T20:08:36.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-IS-Shared-Ticket-Console-Unable-To-Add-New-Custom-Fields-On-ITSM-Tickets-CRD-Table-Record-Definition2026-06-06T20:08:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Invalid-Characters-are-Presented-in-the-Report-for-ICs2026-06-06T20:08:23.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-TSPS-TrueSight-Infrastructure-Management-TSIM-servers-failing-to-initialize-and-connect-to-Secondary-TSPS-post-failover-in-a-TSPS-HA-environment2026-06-06T20:08:18.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Who-is-Last-Performer-in-Approval-Process2026-06-06T20:08:16.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-TSPS-The-event-toolbar-and-the-event-action-menu-get-vanished-for-all-users-in-TrueSight-Console2026-06-06T20:08:16.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-How-to-Share-User-Specific-Data-in-Report-Schedules2026-06-06T20:08:15.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-TSPS-Stale-Global-Threshold-seen-in-threshold-list-extracted-from-TrueSight-Infrastructure-Management-TSIM-server2026-06-06T20:08:15.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-TSPS-HTTP-401-Authentication-error-occurs-while-using-TrueSight-REST-API2026-06-06T20:08:14.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Is-it-possible-to-restrict-other-User-to-access-Some-Custom-Category-in-submitting-Incident-Ticket2026-06-06T20:08:13.000Zhttps://community.helixops.ai/s/article/TrueSight-Presentation-Server-TSPS-On-a-Windows-server-the-tssh-event-reinitialize-command-is-failing-with-error-BMC-TS-CL000001E-Exception-while-executing-events-reinitialize-command-java-nio-file-AccessDeniedException2026-06-06T20:08:13.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Innovation-Studio-Filter-with-keyword-Current-date-has-not-conversion-based-time-zone2026-06-06T20:08:13.000Zhttps://community.helixops.ai/s/article/BMC-Digital-Workplace-Ho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atform-Export-Data-Management-Console-Status-Failed2026-06-06T19:51:37.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-Data-Migration-TSCO-to-BHCO2026-06-06T19:51:36.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Updating-Adding-New-currency-code-to-environment2026-06-06T19:51:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Few-BMC-Helix-Dashboard-report-not-showing-data-to-the-end-users2026-06-06T19:51:34.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-HelixGPT-Availability-of-Test-Functionality-for-Skills2026-06-06T19:51:32.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Business-Workflows-Concerns-About-Error-Attachment-upload-failed-When-Adding-A-Public-Note-With-An-Attachment2026-06-06T19:51:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Hannah-Admin-Permission-for-a-Change-Request2026-06-06T19:51:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Business-Workflows-BWF-Service-Level-Management-General-Queries2026-06-06T19:51:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-DWP-Broadcast-still-visible-after-deleting2026-06-06T19:51:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Delete-Attributes-from-BaseElement-does-not-remove-it-in-all-Forms2026-06-06T19:51:26.000Zhttps://community.helixops.ai/s/article/Modify-Profile-status-on-CTM-People-form-does-not-update-user-form-status-values2026-06-06T19:51:24.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITOM-On-Prem-Deployment-Deployment-Manager-is-failing-to-Deploy-RSSO-adeops-rsso-job-Error-level-error-msg-Post-https-RSSO-URL-rsso-api-v1-1-admin-login-dial-tcp-lookup-rsso-host-on-10-96-0-X-X-no-such-host2026-06-06T19:51:24.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-What-are-the-minimum-permissions-required-for-SmartIT-IT-Agent2026-06-06T19:51:19.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-Duplicate-TMS-Flow-entry-created-when-task-is-updated-added-during-change-creation-before-saving-change-further-cause-performane-issues2026-06-06T19:51:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-Feasibility-of-upgrading-OS-from-RHEL-6-10-to-RHEL-7-x-on-server-hosting-TSCO-components-as-well-as-TSPS2026-06-06T19:51:10.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-Significance-of-View-Access-Internal-Public-in-ITSM-Applications-and-Service-Request-Management2026-06-06T19:51:10.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-DMT-Problems-JOB-stuck-in-Validate-and-Promote-Steps2026-06-06T19:51:09.000Zhttps://community.helixops.ai/s/article/Helix-GPT-Employee-Navigator-Assistant-Returns-Empty-Bubble-for-Dynamic-Lookup-Question2026-06-06T19:51:08.000Zhttps://community.helixops.ai/s/article/TrueSight-Network-Automation-TSNA-Some-Palo-Alto-Panorama-device-have-issue-to-logout-from-TSNA-SSH-session2026-06-06T19:51:07.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-ITSM-Cumulative-hot-fix-on-20-02-has-removed-some-fields-OOTB-Custom-from-AST-ComputerSystem2026-06-06T19:51:06.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-Is-Redhat-Enterprise-Linux-9-RHEL9-a-supported-OS-for-TSCO-20-022026-06-06T19:51:05.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-Gateway-Server-upgrade-Feasibility-after-OS-upgrade-from-RHEL-6-10-to-RHEL7-92026-06-06T19:50:55.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace---Service-Health-Status-Change-Notifications-Not-Triggering2026-06-06T19:50:54.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-OnPrem-MSM-MigrationTasks-DELETE-COMPUTEDGROUP-CMDB-CONSOLE-ADMIN-GROUP-is-stuck-in-Pending2026-06-06T19:50:54.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-OnPrem-AST-AssetPeople-relationships-are-deleted-when-department-is-deleted-from-CTM-People-Organization-for-person-who-no-longer-use-same-department2026-06-06T19:50:52.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-SLM-Is-it-possible-to-attach-newly-created-SLA-to-older-tickets2026-06-06T19:50:49.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-OnPrem-How-to-import-Physical-Location-asset-through-UDM-spreadsheet2026-06-06T19:50:47.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-How-to-Configure-Logon-Requirements-and-Password-Policies-for-srp-authentication2026-06-06T19:50:36.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-OnPrem-Unable-to-get-the-Key-field-C1-Name-selection-for-View-Form2026-06-06T19:50:35.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Unable-to-collect-data-from-TSOM-Standalone-Data-Extractor-API-ETL2026-06-06T19:50:34.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-What-is-the-maximum-num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ver-Data-Explorer-View-is-missing-a-few-servers2026-06-06T19:47:10.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-OnPrem-Backup-is-failing-for-Postgres-DB-Backup-log-shows-Backup-failed-for-Postgres-DB-ERROR-040-backup-directory-not-empty2026-06-06T19:47:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-How-to-Enable-Elevated-Dashboard-Access2026-06-06T19:47:08.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-How-to-Access-Insight-Finder-from-Microsoft-Teams2026-06-06T19:47:06.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Pure-Storage-REST-API-ETL-Missing-conversion-from-tebibyte-to-terabyte-while-viewing-the-Sizing-and-Capacity-Metrics-of-Storage-System2026-06-06T19:47:03.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-On-Prem-Deployment-What-are-the-details-and-functions-of-the-pods-running-under-the-itom-namespace2026-06-06T19:47:02.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Patrol-Agent-KM-TSOM-and-TSCO-metric-parameter-mapping-details-for-those-entities-which-are-collected-by-TSCOs-TSOM-10-1-10-5-10-7-11-0-11-3-extractor-ETL2026-06-06T19:47:00.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-OnPrem-disaster-recovery-restore-is-failing-for-Kubernetes-object-restore-job-error-repository-is-already-locked-exclusively-by-PID-68-on-k8s-objects-dr-backup-28931700-kswct-by2026-06-06T19:46:57.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-On-Prem-How-to-Configure-a-Weekly-Full-Backup-Instead-of-a-Daily-Backup2026-06-06T19:46:55.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Oracle-Client-19-18-0-0-is-compatibility-with-TSCO-20-02-022026-06-06T19:46:54.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Environment-is-down-Postgres-other-pods-are-crashing-and-stuck-in-a-container-creating-state-Error-observed-when-describing-pods-kubelet-Unable-to-attach-or-mount-volumes-timed-out-waiting-for-the-condition2026-06-06T19:46:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-upgrade-of-Helix-platform-services-from-23-2-02-to-24-1-0-is-failing-during-the-migration-of-Elasticsearch-from-OpenDistro-to-OpenSearch2026-06-06T19:46:51.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Encountering-decryption-errors-while-migrating-Elasticsearch-data-from-Open-Distro-to-OpenSearch-during-the-Helix-platform-upgrade2026-06-06T19:46:49.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Optimizer-Task-Error-BCO-CES-ERR106-Unable-to-call-optimizer-dynservice-Alert-conditions-handled-by-dynservice-will-not-be-evaluated2026-06-06T19:46:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Why-ITOM-deployment-required-the-following-headers-X-Forwarded-proto-X-Forwarded-port-and-X-Forwarded-host2026-06-06T19:46:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-When-trying-to-login-using-tctl-it-is-giving-error-x509-certificate-signed-by-unknown-authority2026-06-06T19:46:45.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Analyzer-utility-gives-error-when-running-for-application-report-export-Java-base-does-not-opens-java-lang-to-unnamed-module2026-06-06T19:46:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-While-login-to-containers-bmc-com-getting-error-https-containers-bmc-com-v2-dial-tcp-74-201-XX-XX-443-connect-connection-refused2026-06-06T19:46:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-When-Trying-to-create-firstuser-using-tctl-getting-the-error-HTTP-Response-Status-403-Forbidden2026-06-06T19:46:39.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Moviri-ETL-ServiceNow-add-ability-to-specify-a-specific-table-instead-of-generic-instance-table2026-06-06T19:46:39.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-When-running-disaster-recovery-sh-backup-the-victoria-metrics-cluster-vmstorage-pods-are-in-CrashLoopBackOff-state-with-error-error-creating-backup-cannot-create-backup2026-06-06T19:46:39.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-when-performing-tctl-login-it-is-showing-error-Failed-to-exchange-token-established-connection-failed-because-connected-host-has-failed-to-respond2026-06-06T19:46:38.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Moviri-Pivotal-Cloud-Foundry-PCF-ETL-error-Can-t-access-applications2026-06-06T19:46:37.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-What-services-requires-Read-Write-Many-storage-type2026-06-06T19:46:33.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-User-receives-a-Tenant-Activation-email-with-an-error-Failure-Reason-An-exception-occurred-Failed-to-contact-Discovery-Appliance-Hostname2026-06-06T19:46:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-fluent-bit-pods-are-in-running-state-however-not-ready-with-the-error-in-the-pod-logs-failed-to-flush-chunk-chunk-1-1723210171-957041440-flb-cannot-be-retried2026-06-06T19:46:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-Elasticsearch-migration-from-OpenDistro-to-OpenSearch-is-failing-with-the-error-Failed-to-complete-the-Restore-Job-pod-logs-shows-Disk-space-full2026-06-06T19:46:26.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-deployment-manager-is-failing-with-error-UPGRADE-FAILED-another-operation-install-upgrade-rollback-is-in-progress-for-Service-Name2026-06-06T19:46:21.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-command-tctl-get-tenant-fails-with-401-unauthorised-despite-tctl-login-being-successful2026-06-06T19:46:19.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-command-tctl-login-is-failing-with-the-error-Failed-to-verify-ID-Token-id-token-issued-by-a-different-provider-expected-https-rsso-url-rsso-got-empty-value2026-06-06T19:46:18.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-BHOM-deployment-or-upgrade-is-failing-at-the-repo-copy-import-stage-with-the-following-error-Error-UPGRADE-FAILED-timed-out-waiting-for-the-condition2026-06-06T19:46:17.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Remedy-Single-Sign-On-RSSO-deployment-is-failing-error-in-deployment-log-unable-to-build-kubernetes-objects-from-release-manifest-unable-to-recognize-no-matches-for-kind-Ingress-in-version2026-06-06T19:46:14.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Redis-deployment-failing-with-error-in-Redis-pod-forbidden-failed-quota-hprod-common-prod-must-specify-limits-cpu-limits-memory-requests-cpu-requests-memory2026-06-06T19:46:13.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem-Tenant-Activation-email-not-sent-after-a-successful-Deployment2026-06-06T19:46:12.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Postgres-pods-are-showing-livenessProbe-failure-and-containers-of-postgres-pods-follower-pods-are-getting-restarted2026-06-06T19:46:10.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Postgres-pod-postgres-bmc-pg-ha-0-is-not-running-showing-1-2-pod-log-shows-INFO-waiting-for-leader-to-bootstrap2026-06-06T19:46:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Pods-are-stuck-in-the-ContainerCreating-state-with-an-error-in-the-pod-event-unable-to-init-seccomp-error-loading-seccomp-filter-into-kernel-error-loading-seccomp-filter-errno-524-unknown2026-06-06T19:46:08.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Initial-debugging-Database-Cleaner-or-Database-Space-Manager-poor-performance-or-hang2026-06-06T19:46:07.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-OnPrem-Deployment-Manager-failing-during-RSSO-deployment-with-error-RSSO-post-configuration-job-is-not-successful-exiting-installer2026-06-06T19:46:05.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-OnPrem-How-to-resend-a-Tenant-Activation-email-using-the-TCTL-utility-INCLUDES-VIDEO2026-06-06T19:46:04.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-OnPrem-Does-a-BMC-Helix-ITOM-On-Prem-Deployment-support-other-Ingress-Controllers-apart-from-Nginx-Ingress-Controller2026-06-06T19:46:03.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-On-Prem-Deployment-Manager-failing-opensearch-service-for-opensearch-new-user-job-with-an-unauthorized-error2026-06-06T19:46:02.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-user-cannot-access-the-Helix-portal-URL-after-the-successful-deployment-of-the-on-prem-ITOM-stack-and-encounters-a-404-Not-Found-error2026-06-06T19:45:59.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-ITOM-Environment-is-down-Postgres-pods-are-crashing-error-in-the-postgres-pods-is-Error-communicating-with-DCS2026-06-06T19:45:58.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Business-Workflows---Compose-Email-is-introducing-line-spacing-when-sent-which-was-not-initially-available-during-composing2026-06-06T19:45:57.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-How-to-validate-and-check-which-ITOM-version-is-installed-INCLUDES-VIDEO2026-06-06T19:45:55.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-How-to-get-the-SQL-Query-to-get-the-exact-count-to-track-for-TSCO-license-compliance2026-06-06T19:45:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-How-to-use-SMTP-USERNAME-if-it-having-a-backslash-character-in-it-for-example-bmc-exampleuser12026-06-06T19:45:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-How-to-update-the-Helix-ITOM-environment-after-the-RSSO-Admin-password-has-been-changed2026-06-06T19:45:53.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-How-to-create-workload-characterization-file-aka-an-file-using-Gateway-Server-Windows-Linux2026-06-06T19:45:52.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-how-to-deploy-the-Nginx-ingress-controller-in-Oracle-Container-Engine-for-Kubernetes-OKE2026-06-06T19:45:51.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-How-to-change-the-Discovery-s-Username-Password-on-ITOM-deployment-in-case-the-Username-or-Password-is-changed-on-the-Discovery-INCLUDES-VIDEO2026-06-06T19:45:47.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-How-can-I-import-custom-KM-metrics-by-using-the-TrueSight-Operations-Management-10-1-10-5-10-7-11-0-11-3-Generic-extractor2026-06-06T19:45:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-How-to-perform-a-clean-redeployment-of-BMC-Helix-Logging2026-06-06T19:45:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-How-to-check-the-installed-version-of-nginx-ingress-controller-INCLUDES-VIDEO2026-06-06T19:45:43.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Generic-Database-Extractor-ETL-Failing-with-Error-FAILED-BCO-ETL-WARN304-Error-executing-configured-query-java-lang-NegativeArraySizeException2026-06-06T19:45:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-How-to-change-default-passwords-post-deployment-of-ITOM2026-06-06T19:45:41.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-entity-collator-service-pods-are-constantly-restarting-and-ending-up-in-the-CrashLoopBackOff-state-no-error-observed-on-the-pod-logs2026-06-06T19:45:35.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-ETL-packages-migration-from-IS-to-EDK-unable-to-activated-or-imported-via-console2026-06-06T19:45:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-efk-elasticsearch-kibana-pod-is-failing-to-come-up-and-ending-up-in-the-CrashLoopBackOff-state-with-an-error-An-error-occurred-while-configuring-kibana-system-user2026-06-06T19:45:34.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-ERROR-114-Failed-to-update-the-ownership-of-TrueSight-Capacity-Optimization-Agent-binaries2026-06-06T19:45:33.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Deployment-Manager-Script-is-failing-for-Redis-Deployment-redis-redis-ha-haproxy-pods-are-showing-an-OOMKilled2026-06-06T19:45:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Deployment-Manager-or-HCT-fails-with-discoveryhost-is-not-valid-Smart-Appliance2026-06-06T19:45:30.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Duplicate-ETL-Module-Name-Entry-on-TSCO-ETL-Task-Add-section2026-06-06T19:45:30.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Deployment-manager-is-failing-for-postgres-DB-with-error-the-container-has-runAsNonRoot-and-image-has-non-numeric-user-postgres-for-OpenShift-platfrom2026-06-06T19:45:29.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-deployment-manager-is-failing-for-tenant-onboard-deployment-with-error-RangeError-ERR-CHILD-PROCESS-STDIO-MAXBUFFER-stderr-maxBuffer-length-exceeded2026-06-06T19:45:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Deployment-manager-is-failing-for-RSSO-deployment-with-error-RSSO-Login-NOT-successful-Retrying-after-50-seconds-with-HAProxy-LB2026-06-06T19:45:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Deployment-Manager-failing-during-the-PostgreSQL-deployment-and-not-creating-PostgreSQL-pods2026-06-06T19:45:25.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Datamart-Materialization-task-always-tries-to-materialize-views-that-are-joined-in-the-main-query2026-06-06T19:45:24.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Deployment-manager-is-failing-to-upgrade-elastic-search-logging-from-version-22-2-01-to-22-4-with-Error-UPGRADE-FAILED-cannot-patch-elasticsearch-logging-kibana-with-kind-PersistentVolumeClaim2026-06-06T19:45:23.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Deployment-is-failing-for-ucs-with-an-error-in-the-ucs-pod-log-unable-to-find-valid-certification-path-to-requested2026-06-06T19:45:22.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Deployment-Manager-fails-with-error-annotation-cannot-be-used-Snippet-directives-are-disabled-by-the-Ingress-administrator2026-06-06T19:45:22.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-CO-20-02-02-Compatibility-with-TSPS-version-11-3-072026-06-06T19:45:15.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Unable-to-Create-Asset-Automations-After-Adding-Printer-as-a-Supported-Class2026-06-06T19:45:12.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Business-Workflows---Export-CASE-as-PDF-Link-Is-Not-VIisble-In-CASE-Edit-Custom-View2026-06-06T19:45:11.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-CO-Linux-Agents-BGS-Service-Daemon-not-getting-registered-with-systemd-program-of-SuSE-122026-06-06T19:45:11.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-Deployment-is-failing-for-ucs-with-an-error-in-the-ucs-pod-log-Service-Amazon-S3-Status-Code-403-Error-Code-AccessDenied2026-06-06T19:45:11.000Zhttps://community.helixops.ai/s/article/PATROL-for-Microsoft-Exchange-Servers-Difference-between-Local-and-Remote-Parameters2026-06-06T19:45:10.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-CO-Agent-Unable-to-find-CRQ-entry-for-pid-12345-CIQ-getGroupStatus-ERROR-ReadGrab-failed2026-06-06T19:45:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-After-running-a-Backup-and-Restore-PostgreSQL-pods-failing-to-start-with-a-Validating-existing-backups-error-in-the-pod-logs2026-06-06T19:45:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-After-running-the-deployment-manager-getting-error-commons-utils-sh-line-276-strings-command-not-found-node-buffer-319-throw-new-ERR-INVALID-ARG-TYPE2026-06-06T19:45:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-After-executing-tctl-login-tenant-URL-login-is-failing-with-the-error-Failed-to-fetch2026-06-06T19:45:06.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-PostgreSQL-pool-pods-in-CrashLoopBackOff-state-with-init-was-OOM-killed-memory-limit-too-low-unknown-Exit-Code-128-error2026-06-06T19:45:05.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-adeops-rsso-job-is-failing-with-an-RSSO-login-error-while-installing-the-BMC-Helix-Platform-service-with-SSL-Offloading-at-the-load-balancer2026-06-06T19:45:01.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-The-deployment-manager-script-is-failing-while-attempting-to-decrypt-the-password2026-06-06T19:44:59.000Zhttps://community.helixops.ai/s/article/BMC-Helix-HelixGPT-26-1-x-AI-service-provider-connection-fails-SSL-certificate-verify-failed2026-06-06T19:44:58.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Health-Check-Tool-HCT-fails-shows-error-vm-max-map-count-during-preinstall2026-06-06T19:44:57.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-BCO-SCHTrueSight-Capacity-Optimization-TSCO-BCO-SCH-ERR011-Unable-to-materialize-data-mart-ORA-04036-PGA-memory-used-by-the-instance-exceeds-PGA-AGGREGATE-LIMIT-ERR011-Unable-to-materialize-data-mart-20462026-06-06T19:44:57.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-ITOM-OnPrem-upgrade-from-23-4-to-24-1-is-failing-for-migration-of-OpenDistro-to-OpenSearch-Error-Status-Code-403-Error-Code-SignatureDoesNotMatch2026-06-06T19:44:55.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-BMC-Helix-logging-deployment-failing-for-elasticsearch-logging-kibana-error-The-Service-elasticsearch-logging-kibana-is-invalid-spec-externalIPs-0-Invalid-value-must-be-a-valid-IP-address2026-06-06T19:44:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Getting-an-error-while-creating-ServiceAccount-using-OOTB-commons-yaml-files-serviceAccount-yaml-file2026-06-06T19:44:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Operations-Management-ITOM-Deployment-manager-is-failing-while-Installing-helm-chart-minio-with-an-error-failed-to-create-resource-services-is-forbidden2026-06-06T19:44:52.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-BCO-DH-ERR011-Exception-occurred-during-pop-item-from-queue-StackTrace-Datahub-Error2026-06-06T19:44:50.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-LDAP-Authentication-Fails-with-User-authentication-failed-and-sun-security-validator-ValidatorException-No-trusted-certificate-found2026-06-06T19:44:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Customer-Satisfaction-Surveys-FAQ2026-06-06T19:44:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-iPaaS-What-is-the-IP-Range-from-which-the-webhook-is-sending-Jitterbit-API-request2026-06-06T19:44:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-iPaaS-Is-The-data-transferred-through-those-Jitterbit-integration-is-in-any-way-stored-or-processed-by-Jitterbit-servers2026-06-06T19:44:41.000Zhttps://community.helixops.ai/s/article/BMC-Helix-iPaaS-Where-Can-I-Find-Workday-ITSM-People-Integration-Documentation-Using-Jitterbit-iPaaS-As-Integrator2026-06-06T19:44:33.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Innovation-Suite-OnPrem-Why-is-dry-run-mode-pipeline-execution-required2026-06-06T19:44:29.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-TSCO-BHCO-Agent-support-for-AIX-7-3-version2026-06-06T19:44:22.000Zhttps://community.helixops.ai/s/article/BMC-Helix-iPaaS-Template-Bundle-Performance-Issue-in-Cloud-Agent2026-06-06T19:44:20.000Zhttps://community.helixops.ai/s/article/BMC-Helix-iPaaS-The-operation-BHIP-Get-Operation-ID-failed-ERROR-HTTP-Status-Code-500-Internal-Server-Error-Error-is-The-server-encountered-an-unexpected-condition-that-prevented-it-from-fulfilling-the-request2026-06-06T19:44:19.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-BMC-Helix-Continuous-Optimization-BHCO-IBM-storage-systems-Supported-by-Sentry-ETL2026-06-06T19:44:16.000Zhttps://community.helixops.ai/s/article/0004154372026-06-06T19:44:13.000Zhttps://community.helixops.ai/s/article/Internal-Only-TrueSight-Server-Automation-TSSA-Patch-Analysis-Job-completed-with-warning-There-are-n-filesets-deferred-Please-deploy-the-missing-filesets-and-rerun-analysis-for-the-deferred-filesets2026-06-06T19:44:11.000Zhttps://community.helixops.ai/s/article/PATROL-Agent-PATROL-Agent-25-3-01-fails-to-connect-to-proxy-server-after-upgrade2026-06-06T19:44:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-iPaaS---Request-For-BMC-Helix-iPaaS-Login-Credentials2026-06-06T19:44:09.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Unable-to-log-in-to-TSAC-21-02-using-LDAP-Authentication-or-Domain-Authentication-error-on-TSAC-UI-Login-Failed-Credentials-or-authentication-type-is-invalid2026-06-06T19:44:07.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-TSO-Connecter-is-showing-status-as-Suspended-in-manage-connectors-error-in-TSO-log-error-occurred-while-sending-heartbeat-message-failed-Connection-refused2026-06-06T19:44:07.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-When-installing-stackmanager-using-different-user-rather-than-root-it-is-failing-with-error-var-run-docker-sock-connect-permission-denied-and-scp-Installation-Dir-stackmanager-Permission-denied2026-06-06T19:44:06.000Zhttps://community.helixops.ai/s/article/BMC-Helix-iPaaS-Operations-Management-BHOM-What-user-permissions-are-required-to-create-webhook-in-ServiceNow-integration-via-Jitterbit2026-06-06T19:44:05.000Zhttps://community.helixops.ai/s/article/BMC-Helix-iPaaS-Line-Feed-Character-Added-To-HTTP-Requests2026-06-06T19:44:04.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-How-to-rename-already-imported-tag-in-TSAC-Scanned-assets2026-06-06T19:44:04.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-There-are-additional-fields-available-in-the-Nessus-vulnerability-scan-file-which-are-not-getting-imported-by-TSAC-Is-there-any-script-available-to-import-these-fields-from-the-Nessus-scan-file-into-TSAC2026-06-06T19:44:03.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Getting-Error-curl-7-Failed-connect-to-localhost-5000-Connection-refused-error-while-verifying-that-Docker-images-have-been-pulled-successfully2026-06-06T19:44:02.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Is-there-any-script-available-to-update-VAT-related-SLA-values-in-bulk-in-TSAC-using-rest-API2026-06-06T19:44:01.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-While-creating-local-docker-registry-getting-Error-response-from-daemon-toomanyrequests-You-have-reached-your-pull-rate-limit-You-may-increase-the-limit-by-authent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-in-to-TSAC-console-with-error-Invalid-credentials-or-the-security-group-is-not-yet-added-to-Automation-Console-Add-the-group-and-try-again-Redirecting-to-login2026-06-06T19:43:29.000Zhttps://community.helixops.ai/s/article/BMC-Helix-iPaaS-Azure-Ticket-ID-Link-Opens-A-Non-Existent-URL-On-Incident-Brokered-To-Azure-Devops-From-Smart-IT2026-06-06T19:43:29.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Unable-to-log-in-using-SRP-Domain-user-TSAC-console-error-504-Gateway-Time-out2026-06-06T19:43:26.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-There-is-no-Edit-option-available-for-compliance-scan-policy-as-in-patch-policies-Is-there-any-way-to-modify2026-06-06T19:43:22.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-TSAC-and-discovery-integration-error-discovery-connector-shows-error-RestError-4042026-06-06T19:43:22.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-truesight-common-itil-docker-container-keeps-restarting-error-Unknown-authentication-and-unable-to-log-in-to-TSAC-UI2026-06-06T19:43:20.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-The-missing-Actions-column-in-Compliance-Scan-Policies-on-TSAC-GUI-via-Microsoft-Edge-browser2026-06-06T19:43:18.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Stack-manager-installation-failing-with-lost-connection-Error-occurred-when-executing-command-on-local-host-installation-of-StackManager-Launcher-failed2026-06-06T19:43:18.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-The-login-page-shows-the-SSL-certificate-as-Not-Secured-TSAC-21-02-above-redirects-to-TSSA-URL-for-login-authentication2026-06-06T19:43:15.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Remediation-operation-Patch-or-Vulnerability-created-using-ITSM-change-stays-in-Awaiting-Approval-even-after-approval2026-06-06T19:43:13.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Running-out-of-disk-space-where-var-is-100-full-and-application-is-not-accessible2026-06-06T19:43:12.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Red-cross-mark-is-displayed-while-configuring-TSSA-connector-on-TSAC-Manage-Connector-page2026-06-06T19:43:10.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-On-TSAC-login-page-changing-the-Authentication-method-will-remove-the-entered-username2026-06-06T19:43:09.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integrations-II-How-to-install-BMC-Helix-Intelligent-Integration-Gateway-using-docker-container-INCLUDES-VIDEO2026-06-06T19:43:04.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integrations-II-How-to-install-BMC-Helix-Intelligent-Integration-Gateway-using-podman-container-INCLUDES-VIDEO2026-06-06T19:43:04.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Login-fails-with-error-Something-went-wrong-and-the-log-shows-error-extension-uuid-ossp-is-not-available2026-06-06T19:43:04.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Is-it-possible-to-change-the-default-web-browser-port-i-e-10433-and-other-ports-to-any-custom-port-in-TSAC-after-installation2026-06-06T19:43:03.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integrations-II-How-to-check-logs-for-Intelligent-Integrations-on-premises-gateway-INCLUDES-VIDEO2026-06-06T19:43:01.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-Getting-an-error-when-creating-and-scheduling-an-operation-error-retrieving-change-configuration-error-in-TSO-log-No-subject-alternative-names-present2026-06-06T19:42:59.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace---Under-which-circumstances-the-More-Information-status-is-visible-in-DWP-My-Activity-for-service-requests2026-06-06T19:42:58.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integrations-II-OnPrem-Does-II-support-to-stream-synthetic-metrics-data-from-the-Dynatrace-connector-to-BMC-Helix-Operation-Management-BHOM2026-06-06T19:42:57.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integrations-II-SaaS-OnPrem-Azure-Connector-is-not-streaming-Metrics-data-to-the-BMC-Helix-Operations-Management2026-06-06T19:42:57.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integrations-II-Data-from-source-is-not-getting-ingested-to-BMC-Helix-Operation-Management-BHOM-destination-Destination-shows-error-Retries-count2026-06-06T19:42:56.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-How-to-install-docker-on-Red-hat-Linux-server-in-preparation-for-installing-TrueSight-Automation-Console-INCLUDES-VIDEO2026-06-06T19:42:56.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integrations-II-System-Center-Operations-Manager-SCOM-Events-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-than-30GB2026-06-06T19:40:31.000Zhttps://community.helixops.ai/s/article/Track-It-2022-Unable-to-save-configuration-if-a-non-domain-admin-account-is-used2026-06-06T19:40:29.000Zhttps://community.helixops.ai/s/article/Track-It-2022-01-Only-Unable-to-save-credentials-in-directory-importer-with-error-The-user-does-not-have-administrative-permission-which-is-required-to-delete-technicians-and-requestors-that-are-not-found-in-Active-Directory2026-06-06T19:40:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integration-Gateway-vROps-Data-source-fails-to-ingest-topology-data-to-BMC-Helix-swp-mediator-log-shows-error-Request-Entity-Too-Large2026-06-06T19:40:28.000Zhttps://community.helixops.ai/s/article/Track-It-2023-Only-SMTP-connection-fails-for-US-Government-Azure-instance-type-endpoint2026-06-06T19:40:27.000Zhttps://community.helixops.ai/s/article/Track-It-2022-R1-In-System-report-date-Parameter-shows-default-date-as-01-01-19012026-06-06T19:40:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Scheduling-reports-through-email-using-dynamic-recipients2026-06-06T19:40:26.000Zhttps://community.helixops.ai/s/article/BMC-Helix-AIOps-How-to-fetch-a-list-of-services-information-using-API-calls2026-06-06T19:40:25.000Zhttps://community.helixops.ai/s/article/Track-It-2020-CMUser-Load-Permission-28021-METADATA-User-Permissions-not-found2026-06-06T19:40:25.000Zhttps://community.helixops.ai/s/article/Track-It-2020-03-only-Asset-sync-shows-old-date-while-pulling-assets-from-BCM-client-Management2026-06-06T19:40:24.000Zhttps://community.helixops.ai/s/article/Track-It-2020-03-Only-Directory-importer-working-in-spite-of-Test-Connection-is-not-being-successful2026-06-06T19:40:24.000Zhttps://community.helixops.ai/s/article/Track-It-2020-02-R2-Save-Current-View-button-does-not-save-the-grid-view-as-expected2026-06-06T19:40:23.000Zhttps://community.helixops.ai/s/article/Track-It-2020-03-upgrade-fails-with-error-2146233088-DBAdminWrapper-AddColumn-failed-1026-Error-Cannot-add-column-PWD-Password-of-182026-06-06T19:40:22.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-While-saving-the-incoming-email-configuration-after-database-moved-getting-error-Failed-to-save-Mailbox2026-06-06T19:40:22.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-How-to-enable-access-to-specific-user-for-EWS-Oauth-from-Track-It-application2026-06-06T19:40:20.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Unable-to-add-User-in-recipients-list-when-scheduling-dashboard2026-06-06T19:40:19.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-While-installing-Track-it-using-Download-and-install-Microsoft-SQL-Express-2017-with-advanced-Services-gives-an-error2026-06-06T19:40:19.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Unable-to-View-Configuration-Data-once-logged-in-post-Migrating-Track-It-database-to-a-new-SQL-Server2026-06-06T19:40:17.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Unable-to-login-to-Track-It-post-upgrade2026-06-06T19:40:16.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation---Data-Warehouse-TSSA-DW-ETL-Job-Fails-With-Database-Error---Page-1-44591-is-marked-RestorePending2026-06-06T19:40:14.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Track-It-Mail-Processor-services-stops-from-time-to-time-if-we-configure-IMAP-with-Office365-mailbox2026-06-06T19:40:13.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Track-It-Unable-to-save-Scheduled-Tickets2026-06-06T19:40:11.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integration-BHII-Does-BMC-Helix-Intelligent-Integrations-support-an-integration-with-SolarWinds-version-2024-1-02026-06-06T19:40:11.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Integations-BHII-Does-Intelligent-Integrations-support-a-Power-Platform-Connector2026-06-06T19:40:10.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Track-It-notifications-with-attachments-fail-to-send-with-error-Query-timeout-expired2026-06-06T19:40:10.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Track-It-job-monitor-continuously-stopping-Error-in-the-NAMSYSLOG-thrown-as-ProcessJobs-Error-HRESULT-80040320-DESCRIPTION2026-06-06T19:40:09.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-The-record-is-in-use-by-TechnicianName-This-record-will-be-opened-in-READ-Only-mode-error-when-assigning-ticket-to-another-group-with-data-segregationTrack-It-20-xx-The-record-is-in-use-by-TechnicianName-This-record-will-be-opened-in-R2026-06-06T19:40:08.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Intelligent-Automation-IA-Unable-to-fetch-ITSM-configuration-to-modify-Change-Management-details-while-creating-automation-policy2026-06-06T19:40:07.000Zhttps://community.helixops.ai/s/article/TrackIt-20-xx-Track-It-does-not-process-the-email-if-we-are-sending-meeting-invite-in-incoming-email-and-using-Oauth-incoming-protocol2026-06-06T19:40:07.000Zhttps://commu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-subject-line-containing-more-than-150-characters-are-not-processed-into-Tickets2026-06-06T19:39:05.000Zhttps://community.helixops.ai/s/article/CMDB-Portal-Roles-Permissions-needed-for-user-to-work-with-the-features-inside-the-new-CMDB-UI2026-06-06T19:39:05.000Zhttps://community.helixops.ai/s/article/BMC-Helix-HelixGPT-Ask-HelixGPT-Tab-for-Incidents-Not-Working-After-Upgrade-to-25-4--TypeError-Cannot-read-properties-of-undefined-reading-requestObject-at-f-prompt2026-06-06T19:39:03.000Zhttps://community.helixops.ai/s/article/CMDB-Atrium-Core-Upgrade-to-20-02-failed-with-Failure-during-execution-of-RIK-command-Error2026-06-06T19:39:01.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Computer-System-product-Name-Asset-Model-is-not-visible-on-the-Asset-form-and-the-Asset-Grid-View2026-06-06T19:39:00.000Zhttps://community.helixops.ai/s/article/TrueSight-Automation-Console-TSAC-After-reboot-TSAC-dashboard-shows-No-data-and-TSSA-connector-Is-in-Suspended-state2026-06-06T19:38:58.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Cannot-see-System-Notes-added-by-System-Account-if-System-Administrator-group-is-removed-from-Data-Segregation-tool2026-06-06T19:38:57.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-After-upgrading-to-TI20-20-03-asset-sync-shows-completed-however-no-assets-are-updated2026-06-06T19:38:56.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Iframely-API-demo-endpoint-Script-Tag-in-the-Ticket-Notes-when-pasting-Web-URL-s-directly-in-the-Notes2026-06-06T19:38:50.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-xx-Need-an-ability-to-see-the-whole-email-trail-using-email-conversation2026-06-06T19:38:47.000Zhttps://community.helixops.ai/s/article/Client-Management-Windows-defender-status-appears-as-unknown-in-the-security-settings-inventory2026-06-06T19:38:46.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Troubleshooting-Session-timeouts-or-Track-It-logouts-automatically-when-actively-working2026-06-06T19:38:44.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Requestor-user-get-deleted-once-s-it-delete-from-Active-Directory2026-06-06T19:38:43.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Some-Antivirus-programs-may-flag-certain-Track-It-Files-as-Malware-or-Virus2026-06-06T19:38:43.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Reports-view-not-working2026-06-06T19:38:42.000Zhttps://community.helixops.ai/s/article/Client-Management-Why-Patch-group-status-is-stuck-on-Build-and-publish-Pending2026-06-06T19:38:42.000Zhttps://community.helixops.ai/s/article/Client-Management-Which-Patch-URL-s-needs-to-be-whitelisted-in-the-restricted-environment-for-using-Client-Management-Patching-functionality2026-06-06T19:38:41.000Zhttps://community.helixops.ai/s/article/Client-Management-Which-WMI-class-used-for-collecting-Monitor-information2026-06-06T19:38:41.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-Migrate-Technician-and-Requestor-from-one-domain-controller-to-another2026-06-06T19:38:40.000Zhttps://community.helixops.ai/s/article/Client-Management-Why-is-the-severity-set-to-unrated-for-a-lot-of-NON-Microsoft-patches2026-06-06T19:38:40.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-HTTP-Error-500-19-Internal-Server-Error2026-06-06T19:38:39.000Zhttps://community.helixops.ai/s/article/BMC-Helix-IT-Service-Management-OnPrem-Upgrade--ERROR-389-Duplicate-VUI-for-the-form2026-06-06T19:38:38.000Zhttps://community.helixops.ai/s/article/Client-Management-When-copying-and-pasting-an-operational-rule-step-inside-the-same-rule-a-popup-message-appears-saying-that-the-rule-is-going-to-be-set-to-paused2026-06-06T19:38:38.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-How-to-Create-Software-Title-to-Identify-How-Many-Servers-Have-Windows-2019-or-2016-Installed-on-Assets2026-06-06T19:38:38.000Zhttps://community.helixops.ai/s/article/Client-Management-When-copying-pasting-a-OPRule-step-into-an-existing-Operational-Rule-a-popup-window-appears-asking-confirmation-about-the-change-to-set-the-rule-on-pause2026-06-06T19:38:38.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-How-to-create-a-custom-Grid-view-for-Due-work-orders-and-save-it2026-06-06T19:38:37.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-How-to-create-a-Business-Rule-to-change-the-status-of-the-ticket-and-sent-notification-Technician-Group-When-the-Requestor-responds-back-to-ticket2026-06-06T19:38:37.000Zhttps://community.helixops.ai/s/article/Client-Management-What-is-the-maximum-value-for-EventLogID-column-on-evlog-objtype-703-table-in-Postgres2026-06-06T19:38:37.000Zhttps://community.helixops.ai/s/article/Track-It-20-xx-How-to-download-the-latest-version-of-Track-It-from-BMC-Support-Portal2026-06-06T19:38:36.000Zhttps://community.helixops.ai/s/article/Client-Management-What-is-the-option-Allow-updates-to-configuration-files-from-the-internet-for-in-the-patch-module-configurations2026-06-06T19:38:36.000Zhttps://co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ight-Presentation-Server-TSPS-Console2026-06-06T19:35:18.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Partial-search-not-returning-results2026-06-06T19:35:18.000Zhttps://community.helixops.ai/s/article/The-Group-Filter-selection-information-is-getting-lost-while-editing-the-Notification-Rules-in-TrueSight-Presentation-Server-TSPS-Console-11-3-042026-06-06T19:35:18.000Zhttps://community.helixops.ai/s/article/Client-Management-In-Relaylist-config-End-device-is-not-synchronizing-with-the-Relay-which-is-top-in-list-Not-following-order2026-06-06T19:35:17.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Digital-Workplace-AR-ERROR-552-The-SQL-database-operation-failed-new-row-for-relation-t5811-violates-check-constraint-len-c12026-06-06T19:35:17.000Zhttps://community.helixops.ai/s/article/Client-Management-In-Patch-job-criteria-Product-selection-got-lost-when-we-are-updating-PatchJob-window-from-BCM-API2026-06-06T19:35:16.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-use-Patch-Repository-in-SAAS-environments2026-06-06T19:35:15.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-upgrade-Relays-and-Clients-to-the-new-version2026-06-06T19:35:12.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-troubleshoot-login-issue-when-the-BCM-database-is-in-Read-only-mode2026-06-06T19:35:12.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-set-up-Relay-Balancer2026-06-06T19:35:11.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-request-an-immediate-upload-of-Custom-Inventory2026-06-06T19:35:10.000Zhttps://community.helixops.ai/s/article/The-Dynatrace-ETL-is-failing-after-running-for-90-minutes-with-a-Killed-message-in-the-logs-when-trying-to-import-2-days-of-data-in-BMC-Helix-Continuous-Optimization-BHCO2026-06-06T19:35:07.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Discovery-Helix-Discovery-Outpost-failing-to-auto-update2026-06-06T19:35:06.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-install-Acrobat-Reader-20212026-06-06T19:35:06.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Discovery-Visualize-Model-Cloud-API-Results2026-06-06T19:35:05.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-fix-CVE-2022-30190-Microsoft-Support-Diagnostic-Tool-Vulnerability2026-06-06T19:35:04.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Turnoff-DWP-Notifications-for-all-users-in-21-3-x2026-06-06T19:35:04.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-export-a-report-in-CSV2026-06-06T19:35:03.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-delete-the-deprecated-device-Devices-from-Console2026-06-06T19:35:02.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-disable-file-transfers-from-the-BCM-console2026-06-06T19:35:02.000Zhttps://community.helixops.ai/s/article/BMC-Helix-DigitalWorkplace-inbound-email-ticket-creation-doesnt-trigger-any-DWP-notification-to-requester2026-06-06T19:35:01.000Zhttps://community.helixops.ai/s/article/The-Data-Sender-task-is-not-running-after-a-Scheduler-restart-in-BMC-Helix-Continuous-Optimization-BHCO2026-06-06T19:35:00.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-Delete-specific-registry-key-along-with-its-content-using-Advanced-Registry-Management-step2026-06-06T19:35:00.000Zhttps://community.helixops.ai/s/article/The-Data-Warehouse-Status-page-is-reporting-a-Processing-time-of-4-hours-and-very-large-number-of-messages-in-the-queue-in-BMC-Helix-Continuous-Optimization-BHCO2026-06-06T19:34:59.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-delete-deprecate-Relays-that-have-children2026-06-06T19:34:58.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-create-Hardware-Inventory-filter-for-TPM2026-06-06T19:34:58.000Zhttps://community.helixops.ai/s/article/The-custom-slots-in-the-dashlets-of-the-Dashboard-are-updated-only-if-you-refresh-or-sort-a-certain-column-TrueSight-Presentation-Server-TSPS-Console2026-06-06T19:34:58.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Search-results-are-not-proper2026-06-06T19:34:58.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-ticket-details-not-opening-under-my-activity-in-DWP-portal2026-06-06T19:34:57.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-create-an-Inventory-Filter-to-show-file-version-instead-of-product-version2026-06-06T19:34:56.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-create-a-Patch-Group-INCLUDES-VIDEO2026-06-06T19:34:55.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Advanced-DWP-Email-View-Details-Hyper-link-not-Working2026-06-06T19:34:55.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Duplicate-Catalog-Sections-created-through-HDM2026-06-06T19:34:55.000Zhttps://community.helixops.ai/s/ar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otprints-20-20-012026-06-06T19:33:47.000Zhttps://community.helixops.ai/s/article/Client-Management-Why-does-BCM-does-not-populate-complete-hostname2026-06-06T19:33:46.000Zhttps://community.helixops.ai/s/article/Client-Management-Preparing-your-environment-for-BCM-Upgrade-and-how-to-download-Upgrade-Package2026-06-06T19:33:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Catalog-22-1-x-Service-request-report-not-fetching-all-request-data-when-filtering-out-with-This-Quarter2026-06-06T19:33:45.000Zhttps://community.helixops.ai/s/article/Client-Management-Unable-to-login-with-admin-account-with-Track-it-Integrated-BCM-Environment2026-06-06T19:33:45.000Zhttps://community.helixops.ai/s/article/Client-Management-Upgrade-package-and-Op-rules-for-Win32-and-Linux32-are-missing-post-upgrade-to-25-12026-06-06T19:33:44.000Zhttps://community.helixops.ai/s/article/Client-Management-Unable-to-upload-unconnected-device-inventory2026-06-06T19:33:43.000Zhttps://community.helixops.ai/s/article/Client-Management-SQL-Error-database-disk-image-is-malformed2026-06-06T19:33:42.000Zhttps://community.helixops.ai/s/article/Client-Management-Patch-inventory-is-missing-for-a-few-devices2026-06-06T19:33:41.000Zhttps://community.helixops.ai/s/article/Client-management-Should-the-Agent-Communication-port-1610-should-be-unidirectional-or-bidirectional2026-06-06T19:33:41.000Zhttps://community.helixops.ai/s/article/Client-Management-No-Service-packs-available-for-Windows-10-LTSC-in-Patch-Management2026-06-06T19:33:40.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Catalog-Getting-error-No-modify-access-to-bundle-myit-sb-while-submitting-a-catalog-Service-modified-with-a-new-name2026-06-06T19:33:40.000Zhttps://community.helixops.ai/s/article/Client-Management-Patch-download-failing-with-unsafe-legacy-renegotiation-disabled-or-Network-access-failure2026-06-06T19:33:39.000Zhttps://community.helixops.ai/s/article/LDAP-Synchronization-is-failing-due-to-large-amount-of-users-in-the-LDAP-Organizational-Unit-to-synchronize-with2026-06-06T19:33:38.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-uninstall-an-application-from-a-device-and-notify-the-users-about-it2026-06-06T19:33:37.000Zhttps://community.helixops.ai/s/article/Client-Management-Information-about-the-StartProxy-option-in-mtxagent-ini2026-06-06T19:33:34.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-search-for-patches-using-CVE-ID2026-06-06T19:33:33.000Zhttps://community.helixops.ai/s/article/Client-Management-Html-csv-report-embedded-in-the-email-will-not-display2026-06-06T19:33:33.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-identify-Disk-Type-using-Hardware-Inventory-Filter2026-06-06T19:33:32.000Zhttps://community.helixops.ai/s/article/Client-Management-Inconsistent-results-when-using-criteria-contains-in-a-compliance-rule2026-06-06T19:33:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Catalog-requests-getting-created-with-a-Status-of-Unknown2026-06-06T19:33:30.000Zhttps://community.helixops.ai/s/article/Client-management-How-to-download-the-list-from-Ivanti-to-know-the-list-of-all-applications-supported-by-BCM-for-Patching2026-06-06T19:33:30.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-enable-alternate-language-from-language-preference-in-Remote-Session2026-06-06T19:33:30.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Catalog-OnPrem-Edit-Services-workflows-without-impacting-pending-requests2026-06-06T19:33:29.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-Storage-All-In-One-ETL-with-PoweMax8000-Storage-DISCOVERY-service-iteration-failed-with-an-error-HTTP-Error-500-HTTP-INTERNAL-ERROR2026-06-06T19:33:29.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-manually-uninstall-the-BCM-Agent-from-a-MAC-device2026-06-06T19:33:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Catalog-OnPrem-RSSO-broken-after-instaling-DWPC-014-hotfix2026-06-06T19:33:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Catalog-OnPrem--Application-is-not-starting-after-applying-HF112026-06-06T19:33:28.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-find-the-Windows-ADK-version-installed-on-the-server2026-06-06T19:33:28.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-manually-create-licensed-software2026-06-06T19:33:27.000Zhttps://community.helixops.ai/s/article/Steps-to-manually-rebuild-and-validate-the-TrueSight-Infrastructure-Management-Server-TSIM-Sybase-database2026-06-06T19:33:26.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-deploy-Deny-Log-on-Locally-Security-Group-Policy-through-Custom-Package-Deployment2026-06-06T19:33:26.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-Catalog-failing-to-importing-service-catalog-items2026-06-06T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ps.ai/s/article/BMC-Helix-Dashboards-Export-file-not-containing-data-even-if-it-is-displayed-in-the-user-interface2026-06-06T19:25:32.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Error-unable-to-find-valid-certification-path-to-requested-target-when-running-the-Conversion-Tool2026-06-06T19:25:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Error-Failed-to-render-PDF-when-scheduling-or-downloading-dashboards2026-06-06T19:25:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards---Error-8790-Unknown-system-error-displayed-in-panels2026-06-06T19:25:26.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Error-Datasource-XYZ-was-not-found2026-06-06T19:25:26.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Enum-Fields-Like-Status-Priority-Display-Blank-or-Numeric-Values-When-Used-In-SubQuery2026-06-06T19:25:25.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Dashboard-description-is-not-used-anywhere-on-the-UI2026-06-06T19:25:24.000Zhttps://community.helixops.ai/s/article/Helix-Dashboards-Emails-are-not-going-out2026-06-06T19:25:23.000Zhttps://community.helixops.ai/s/article/Helix-Dashboards-Data-Source-gets-replaced-with-Grafana-data-source-during-import2026-06-06T19:25:22.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Data-overflows-X-axis-bounds-on-BMC-Combination-Chart-visualization2026-06-06T19:25:21.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Dashboard-created-using-Repeat-option-having-multiple-tables-only-single-table-is-exported-to-excel-when-downloaded2026-06-06T19:25:21.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Dates-displaying-in-UTC-regardless-of-time-zone-selection2026-06-06T19:25:19.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-CSV-received-on-email-instead-of-XLSX-when-scheduling-a-report2026-06-06T19:25:19.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-CRQs-Relating-CIs-are-showing-Disposed-Assets-in-SMART-IT2026-06-06T19:25:18.000Zhttps://community.helixops.ai/s/article/BMC-HelixGPT---Getting-Erro-When-Publishing-A-Service-Request-In-HelixGPT-ERROR-400020-Starter-prompt-for-skill-DWP-Employee-Navigator-Agent---V1-is-empty2026-06-06T19:25:16.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-CSV-files-disappearing-from-the-FTP-folder-each-week2026-06-06T19:25:16.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Can-we-configure-multiple-FTP-servers-for-scheduling-reports2026-06-06T19:25:10.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-OnPrem-Pipeline-images-failed-digest-verification-stsutil-and-addmissingd2p2026-06-06T19:25:08.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards---BMC-Record-Details-panel-shows-unit-multiple-times2026-06-06T19:25:08.000Zhttps://community.helixops.ai/s/article/Remedy-with-SMART-IT-Adding-Smart-IT-sever-References-in-CCS-Issue2026-06-06T19:25:07.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-AST-module-queries-fail-after-2000-rows-retrieved2026-06-06T19:25:07.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboards-Failed-to-generate-report-try-again-later-error-when-try-to-download-a-dashboard-to-Excel2026-06-06T19:25:04.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Query-from-Smart-IT-causing-High-CPU-Spike-in-Database2026-06-06T19:25:04.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Task-is-stuck-in-Staged-status2026-06-06T19:25:03.000Zhttps://community.helixops.ai/s/article/Global-Search-in-SmartIT-for-Ticket-Knowledge-stopped-working-after-applying-RLS-SubQuery2026-06-06T19:25:01.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Metadata-Refresh-causes-the-labels-of-custom-fields-to-disappear-and-result-in-a-NULL-Pointer-Exception2026-06-06T19:25:00.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Digital-Workplace-All-Versions---Can-we-add-a-new-variable-to-DWP-search-bar-Placeholder-message-field2026-06-06T19:24:59.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-Unable-to-fetch-all-the-data-for-Category-Tier-4-from-Case-Table-in-report2026-06-06T19:24:56.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-OnPrem-Performing-Availability-Groups-Failover-on-MSSQL-DB-FTS-pods-are-restarting2026-06-06T19:24:55.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-While-opening-certain-work-orders-in-SmartIT-user-were-getting-following-error-Work-Order-Not-found-or-you-do-not-have-permissions-to-view-NullPointerException2026-06-06T19:24:54.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-How-to-retrieve-list-of-all-available-Dashboards2026-06-06T19:24:54.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-The-Online-Database-cleanup-process-will-continue-indefinitely-and-requires-manual-intervention-to-stop-it2026-06-06T19:24:53.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-The-AIX-catalog-update-failed-with-the-error-Error-occurred-while-replacing-old-metadata2026-06-06T19:24:52.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-When-marking-Resolved-incident-in-Smart-IT-as-duplicate-of-another-open-incident-the-Resolution-Note-field-gets-cleared-and-the-Original-Incident-Number-field-does-not-get-set2026-06-06T19:24:52.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Uploading-a-Image-while-creating-a-new-KB-Article-is-throwing-following-error-Image-source-URL-is-missing2026-06-06T19:24:50.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-The-total-of-the-columns-is-not-reflected-in-the-downloaded-dashboard2026-06-06T19:24:50.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Unexpected-error-when-updating-metadata-of-Knowledge-Article-You-cannot-enter-a-Date-Required-that-is-earlier-than-the-current-Date2026-06-06T19:24:49.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-How-to-create-an-access-filter-like-in-Smart-Reporting2026-06-06T19:24:48.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-Alert-icon-not-enabled-for-ITSM-Data-source-on-Helix-Dashboard2026-06-06T19:24:48.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Unable-to-update-Task-sequence-via-drag-and-drop-in-certain-use-cases-Error-Tasks-cannot-be-moved-above-another-task-that-has-a-Bypassed-or-Closed-status2026-06-06T19:24:48.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Unable-to-relate-an-existing-Work-Order-to-an-Incident2026-06-06T19:24:47.000Zhttps://community.helixops.ai/s/article/TrueSight-Server-Automation-TSSA-All-jobs-run-on-a-single-appserver-leaving-the-other-idle2026-06-06T19:24:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-Visual-Query-Builder-Permission-Denied2026-06-06T19:24:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-Loosing-authorization-on-Dashboards-session2026-06-06T19:24:45.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-The-site-was-not-used-for-a-long-period-of-time-For-your-security-we-have-signed-you-out2026-06-06T19:24:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-HD-Onprem-Deployment-manager-failing-during-the-upgrade-from-21-3-03-001-to-22-2-01-for-adereporting-report-generator-service-error-in-deployment-log-UPGRADE-FAILED-Invalid-value-may-not-be-specified-when-value-is-not-empty2026-06-06T19:24:43.000Zhttps://community.helixops.ai/s/article/Remedy-IT-Smart-IT-Task-can-be-set-to-Closed-status-even-if-the-user-does-not-belong-to-the-same-Support-Group2026-06-06T19:24:43.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Smart-IT-url-in-email-notification-shows-link-as-http-for-INC-WO-Task-REQ-Activity-module-after-adding-new-template2026-06-06T19:24:41.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-SLA-passed-Invalid-date-for-Incidents2026-06-06T19:24:38.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-Non-Remedy-Admin-user-are-facing-142-The-tag-for-one-of-the-nodes-in-the-qualify-condition-structure-is-invalid-error2026-06-06T19:24:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-Timeout-Error-for-non-admin-users2026-06-06T19:24:34.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Preset-Filter-using-Create-Date-does-not-work-in-German-Ticket-Console2026-06-06T19:24:33.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-One-of-the-available-RKM-Templates-is-not-showing-up-when-creating-new-Knowledge-Article2026-06-06T19:24:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-Deleting-and-recreating-a-team-prevents-it-from-being-added-to-folder-dashboard-team-permissions2026-06-06T19:24:30.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-On-adding-a-new-custom-field-in-CRETE-VIEW-through-Smart-IT-Screen-Configuration-the-field-does-not-appears-in-Incident-VIEW-mode-even-if-it-has-a-value-stored-in-the-field2026-06-06T19:24:30.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Non-Admin-users-cannot-see-Tickets-in-Ticket-Console-if-Tickets-were-created-with-Application-Permission-Model-as-Support-Group2026-06-06T19:24:30.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-No-Permissions-Your-do-not-have-access-to-this-BMC-MyIT-application-Please-contact-your-administrator2026-06-06T19:24:28.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Dashboard-Unable-to-Save-any-dashboard-in-Helix-Dashboards-Internal-Server-Error2026-06-06T19:24:28.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Non-localized-version-of-DWP-Catalog-service2026-06-06T19:24:28.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Newly-added-Tasks-or-Task-Groups-to-Change-Request-incorrectly-gets-assigned-sequence-1-and-remain-staged2026-06-06T19:24:27.000Zhttps://community.helixops.ai/s/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:54.000Zhttps://community.helixops.ai/s/article/Remedy-with-Smart-IT-Release-Templates-are-Not-Being-Displayed-if-System-has-MANY-Support-Groups-and-Agent-is-Part-of-3-Support-Groups2026-06-06T19:23:54.000Zhttps://community.helixops.ai/s/article/Remedy-with-IT-Service-Management-ITSM-ARERR-170248-You-must-Complete-or-Reject-the-update-request-when-retiring-Knowledge-article2026-06-06T19:23:52.000Zhttps://community.helixops.ai/s/article/Midtier-Not-Routing-to-RSSO-after-upgrade-to-20-022026-06-06T19:23:51.000Zhttps://community.helixops.ai/s/article/Incorrect-RSSO-Integration-with-AR-due-to-Jetty2026-06-06T19:23:51.000Zhttps://community.helixops.ai/s/article/Remedy-SSO-Error-on-RSSO-Admin-Console-Unable-to-Get-List-of-Groups-An-Error-occurred-while-searching-role2026-06-06T19:23:50.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-20-02-Patch-01-deployment-is-failing-as-the-repository-database-is-locked2026-06-06T19:23:47.000Zhttps://community.helixops.ai/s/article/BMC-HelixGPT-Employee-Navigator-Unable-to-Change-Question-Response-During-Service-Request-Submission2026-06-06T19:23:46.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Unable-to-login-to-Admin-Console-post-successful-installation2026-06-06T19:23:46.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Unable-to-export-keeping-Column-and-Row-width-formatting-enabled2026-06-06T19:23:46.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Service-failing-to-start-due-to-Could-not-reserve-enough-space-for-object-heap-error2026-06-06T19:23:45.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Operations-Management-BHOM-OnPrem---How-to-cleanup-remove-an-In-Progress-package-deployment-that-appears-to-be-hung2026-06-06T19:23:44.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-User-synchronization-failing-with-WebService-code-252026-06-06T19:23:44.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Reports-are-not-loading-post-tomcat-upgrade2026-06-06T19:23:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-SmartIT---CMDB-Audit-Log-tab-is-not-getting-visible-in-Activity-log2026-06-06T19:23:43.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Import-Content-Fails-for-ITSM-and-other-module-on-20-022026-06-06T19:23:42.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Merging-of-secondary-table-data-into-1-field2026-06-06T19:23:41.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-add-multiple-charts-in-single-report2026-06-06T19:23:40.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-hide-reports-from-browse-list2026-06-06T19:23:39.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-onboard-Multiple-companies2026-06-06T19:23:39.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-do-I-change-the-width-of-my-dashboards2026-06-06T19:23:38.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-data-security-works-in-multitenant-onboarded-environment2026-06-06T19:23:38.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Getting-duplicate-records-while-fetching-report-in-20-022026-06-06T19:23:37.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Future-dates-are-display-when-report-is-broadcasted2026-06-06T19:23:36.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Application-stopped-working-post-upgrading-Apache-Tomcat-to-9-0-652026-06-06T19:23:33.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Compatibility-with-Java2026-06-06T19:23:31.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-reporting-FTP-Broadcasting-Excel-Tabbed-Co-Display-Report-shows-Error-retrieving-results2026-06-06T19:23:29.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-How-to-add-missing-users-on-Smart-Reporting-that-are-already-register-on-CTM-People-form2026-06-06T19:23:23.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Continuous-Optimization-BHCO-Storage-Capacity-Views-Data-Mart-Materializer-system-task-in-error-for-data-mart-2015-SEN-STORAGE-VOL-S2026-06-06T19:23:23.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Geopack-import-is-not-working2026-06-06T19:23:23.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Data-Source-connection-fails-with-java-sql-SQLException-URL-format-should-be-jdbc-arserver-AR-Server-Name-AR-Server-Port2026-06-06T19:23:20.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-reporting-UserSync-not-triggering-and-smartreporting-log-is-not-getting-generated-post-applying-AR-20-02-patch-03-or-patch-042026-06-06T19:23:19.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Unable-to-create-or-Edit-reports2026-06-06T19:23:19.000Zhttps://community.helixops.ai/s/article/Remedy-Smart-Reporting-Cross-launch-from-Mid-Tier-fails-post-upgrading-Mid-Tier-to-20-02-patch-022026-06-06T19:23:18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able-data-in-BMC-Remedy-AR-System2026-06-06T18:52:55.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-CMDB-Suite-Error-314-Reported-in-CMDBSyncUI-log-File2026-06-06T18:52:53.000Zhttps://community.helixops.ai/s/article/How-to-retrieve-entity-thresholds-from-BMC-Helix-Continuous-Optimization-BHCO-using-APIs2026-06-06T18:52:53.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-CMDB-Suite-ARERR-101038-Attribute-id-Not-Found-in-Class-BMC-BaseElement-of-Namespace-BMC-CORE2026-06-06T18:52:52.000Zhttps://community.helixops.ai/s/article/Inquira-KA0003759762026-06-06T18:52:50.000Zhttps://community.helixops.ai/s/article/KA0003736482026-06-06T18:52:49.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-CMDB-ERROR-552-The-SQL-database-operation-failed-column-c530048100-is-of-type-integer-but-expression-is-of-type-citext2026-06-06T18:52:46.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-CMDB-Core-Creating-CI-relationships-using-REST-API-Call2026-06-06T18:52:45.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-CMDB-What-is-the-CMDB-table-Dashboard-Failure-Details-form-used-for-and-why-does-it-have-so-many-records2026-06-06T18:52:42.000Zhttps://community.helixops.ai/s/article/Scans-fail-with-many-NoAccess-results-when-using-the-CyberArk-integration2026-06-06T18:52:42.000Zhttps://community.helixops.ai/s/article/Unable-to-connect-to-DB-from-Spoon-Atrium-Integrator-when-Force-encryption-is-enabled-on-the-SQL-Database2026-06-06T18:52:41.000Zhttps://community.helixops.ai/s/article/New-CMDB-UI-asks-user-credentials-during-cross-launch-via-RSSO-in-20-02-Version2026-06-06T18:52:41.000Zhttps://community.helixops.ai/s/article/Ticket-is-not-created-when-incoming-email-is-set-to-use-OAuth-and-incoming-mail-has-an-msg-attachment2026-06-06T18:52:41.000Zhttps://community.helixops.ai/s/article/CMDB-Audit-and-Atrium-Explorer-redirecting-to-old-Flash-UI-after-CMDB-upgrade-to-20-022026-06-06T18:52:40.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-CMDB-This-feature-cannot-be-installed-on-a-remote-AR-server-The-installer-could-not-find-existing-BMC-Atrium-Core-components-for-upgrade2026-06-06T18:52:39.000Zhttps://community.helixops.ai/s/article/Can-validity-period-be-changed-for-JMS-certificates-used-by-TrueSight-Orchestration-Peers2026-06-06T18:52:36.000Zhttps://community.helixops.ai/s/article/HTTP-404-Unable-to-login-to-Remedy-using-Midtier-integrated-with-RSSO2026-06-06T18:52:36.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-CMDB-How-to-Configure-CMDB-Portal2026-06-06T18:52:35.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-CMDB-Error-9428-Accessing-the-CMDB-Portal-After-Enabling-it-in-the-Centralized-Configuration-in-Remedy2026-06-06T18:52:35.000Zhttps://community.helixops.ai/s/article/AR-Server-service-not-starting-Problem-starting-listener-for-RMICachePeer-null-40001-Remedy-AR-System-Server2026-06-06T18:52:35.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-CMDB-BMC-CMDB-Archive-Mange-doesn-t-not-opening-and-gives-error-in-UI2026-06-06T18:52:34.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Core-CMDB-Asset-Admin-Cannot-Access-Atrium-Core-Console-or-BMC-CMDB-Portal2026-06-06T18:52:31.000Zhttps://community.helixops.ai/s/article/BMC-CMDB-Suite-Explore-CI-widget-error-and-white-page2026-06-06T18:52:30.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Core-isVirtual-field-is-not-correctly-rename-to-isVirtual-old2026-06-06T18:52:29.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Core-Sandbox-recon-job-identification-and-merge-precedence-failing-for-BMC-Person-records-after-updating-unique-fields2026-06-06T18:52:28.000Zhttps://community.helixops.ai/s/article/How-to-resolve-Error-You-do-not-have-access-to-the-specified-container-Remedy-Problem-Management-or-other-applications-ARERR-8805-Mid-Tier2026-06-06T18:52:28.000Zhttps://community.helixops.ai/s/article/Footprints-Tomcat-AJP-Connector-Request-Injection-Ghostcat2026-06-06T18:52:27.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-IS-Shared-Ticket-Console-After-Creating-A-Copy-Of-Default-IT-Ticket-Console-SM-Custom-Filter-Presets-Are-Not-Visible-In-The-New-View2026-06-06T18:52:22.000Zhttps://community.helixops.ai/s/article/BMC-Helix-SmartIT-PV-Message-9350-Erro-de-protocolo-dados-de-rede-ao-executar-a-opera%C3%A7%C3%A3o-de-dados-Entre-em-contato-com-o-administrador2026-06-06T18:52:22.000Zhttps://community.helixops.ai/s/article/Discovery-ECA-error-Error-in-action-discovery-processRequest-DiscoveryQueueCORBA-UnknownSession-reported-during-scanning2026-06-06T18:52:20.000Zhttps://community.helixops.ai/s/article/How-to-replace-Oracle-JRE-with-Azul-for-a-non-root-user-in-Integrated-Services-IS2026-06-06T18:52:20.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Continuous-Optimization-for-Servers-Plus-Communication-between-Helix-and-Remote-ETL-Engine-stopped-but-we-did-not-receive-any-notification2026-06-06T18:52:17.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-OnPrem-Integration-pods-continually-rest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ying-To-Create-A-New-Article2026-05-18T03:29:32.000Zhttps://community.helixops.ai/s/article/ITSM-How-To-Add-Additional-Work-Info-Types-for-Change-Request-or-Incident-INCLUDES-VIDEO2026-05-18T03:29:31.000Zhttps://community.helixops.ai/s/article/Remedy-ITSM-Server-How-to-enable-client-side-logging-for-Remedy2026-05-18T03:29:31.000Zhttps://community.helixops.ai/s/article/ITSM-Read-license-users-cannot-approve-DWP-Catalog-requests-using-Approval-Central2026-05-18T03:29:28.000Zhttps://community.helixops.ai/s/article/Ivanti-How-to-set-windows-update-for-the-patch-management-module2026-05-18T03:29:27.000Zhttps://community.helixops.ai/s/article/Keeping-Mid-Tier-timezone-information-up-to-date2026-05-18T03:29:24.000Zhttps://community.helixops.ai/s/article/RF-245752026-05-18T03:29:24.000Zhttps://community.helixops.ai/s/article/Inquira-KA3831622026-05-18T03:29:22.000Zhttps://community.helixops.ai/s/article/Inquira-KA2987932026-05-18T03:29:22.000Zhttps://community.helixops.ai/s/article/License-limit-reached-please-buy-more-licenses-in-Remedyforce2026-05-18T03:29:22.000Zhttps://community.helixops.ai/s/article/Inquira-KA3172912026-05-18T03:29:22.000Zhttps://community.helixops.ai/s/article/Links-to-All-Remedyforce-Integrations-Using-Pentaho2026-05-18T03:29:21.000Zhttps://community.helixops.ai/s/article/List-of-all-Remedyfroce-objects-and-related-objects-for-just-3-modules-Incidents-Change-Management-and-Broadcasts2026-05-18T03:29:20.000Zhttps://community.helixops.ai/s/article/List-Salesforce-Remedyforce-Developer-Console-Queries2026-05-18T03:29:19.000Zhttps://community.helixops.ai/s/article/Inquira-KA4249602026-05-18T03:29:19.000Zhttps://community.helixops.ai/s/article/Inquira-KA3287442026-05-18T03:29:17.000Zhttps://community.helixops.ai/s/article/Inquira-KA3225582026-05-18T03:29:17.000Zhttps://community.helixops.ai/s/article/Inquira-KA3099152026-05-18T03:29:17.000Zhttps://community.helixops.ai/s/article/Inquira-KA3927142026-05-18T03:29:16.000Zhttps://community.helixops.ai/s/article/Machines-do-not-appear-in-the-Device-Topology-after-installing-the-Agent2026-05-18T03:29:14.000Zhttps://community.helixops.ai/s/article/Inquira-KA2911832026-05-18T03:29:14.000Zhttps://community.helixops.ai/s/article/Inquira-KA3639422026-05-18T03:29:09.000Zhttps://community.helixops.ai/s/article/Inquira-KA4278322026-05-18T03:29:07.000Zhttps://community.helixops.ai/s/article/Inquira-KA3426702026-05-18T03:29:04.000Zhttps://community.helixops.ai/s/article/Inquira-KA3761182026-05-18T03:29:03.000Zhttps://community.helixops.ai/s/article/Multiple-Chat-Window-Functionality-in-BMC-Helix-Remedyforce2026-05-18T03:29:01.000Zhttps://community.helixops.ai/s/article/RF-265022026-05-18T03:28:57.000Zhttps://community.helixops.ai/s/article/Inquira-KA3076372026-05-18T03:28:57.000Zhttps://community.helixops.ai/s/article/Inquira-KA3535242026-05-18T03:28:56.000Zhttps://community.helixops.ai/s/article/Inquira-KA3872042026-05-18T03:28:56.000Zhttps://community.helixops.ai/s/article/RF-243762026-05-18T03:28:56.000Zhttps://community.helixops.ai/s/article/No-Members-are-populated-when-Dynamic-device-group-is-created-using-multiple-queries2026-05-18T03:28:52.000Zhttps://community.helixops.ai/s/article/Large-search-index-files-or-inconsistent-data-is-returned-by-the-Quick-Search-function-in-Asset-Core2026-05-18T03:28:52.000Zhttps://community.helixops.ai/s/article/No-Customer-Response-How-to-close-a-case-when-users-are-not-getting-back-to-remedyforce-support2026-05-18T03:28:52.000Zhttps://community.helixops.ai/s/article/Non-admin-users-in-the-TrueSight-Presentation-Server-are-unable-to-see-external-events-which-are-not-associated-to-devices2026-05-18T03:28:51.000Zhttps://community.helixops.ai/s/article/No-such-column-Type-c-on-entity-BMCServiceDesk-Custom-Action-c-If-you-are-attempting-to-use-a-custom-field-be-sure-to-append-the-c-after-the-custom-field-name-Please-refer-your-WSDL-or-the-describe-call-for-the-appropriate-names2026-05-18T03:28:51.000Zhttps://community.helixops.ai/s/article/Inquira-KA3041512026-05-18T03:28:49.000Zhttps://community.helixops.ai/s/article/Inquira-KA3279832026-05-18T03:28:48.000Zhttps://community.helixops.ai/s/article/Inquira-KA3776142026-05-18T03:28:47.000Zhttps://community.helixops.ai/s/article/Inquira-KA3757452026-05-18T03:28:47.000Zhttps://community.helixops.ai/s/article/Old-closed-events-are-not-displayed-in-TSPS-console2026-05-18T03:28:45.000Zhttps://community.helixops.ai/s/article/Inquira-KA3173772026-05-18T03:28:42.000Zhttps://community.helixops.ai/s/article/Inquira-KA4018642026-05-18T03:28:39.000Zhttps://community.helixops.ai/s/article/Inquira-KA2866222026-05-18T03:28:38.000Zhttps://community.helixops.ai/s/article/Inquira-KA3750832026-05-18T03:28:36.000Zhttps://community.helixops.ai/s/article/Inquira-KA3857242026-05-18T03:28:33.000Zhttps://community.helixops.ai/s/article/Patch-management-Why-do-we-need-the-Windows-Update-service-to-be-set-to-manual2026-05-18T03:28:32.000Zhttps://community.helixops.ai/s/article/Patches-failed-to-download20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heap-space-while-using-the-rename-utility-arsrename-bat2026-05-18T03:26:54.000Zhttps://community.helixops.ai/s/article/Inquira-KA3319572026-05-18T03:26:54.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Error-ORA-65096-invalid-common-user-or-role-name-installing-ARS-9-1-on-Oracle-12c2026-05-18T03:26:54.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Error-ORA-00955-when-using-Full-Text-Search-FTS2026-05-18T03:26:53.000Zhttps://community.helixops.ai/s/article/Inquira-KA3440242026-05-18T03:26:53.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Error-ORA-28000-the-account-is-locked-after-changing-the-password-to-the-database-for-the-Oracle-Account-ARAdmin-and-AR-Server-is-not-starting-up2026-05-18T03:26:53.000Zhttps://community.helixops.ai/s/article/Inquira-KA2871822026-05-18T03:26:52.000Zhttps://community.helixops.ai/s/article/Remedy-Server-How-can-I-test-a-DB-Query-using-JDBC-outside-of-ARServer2026-05-18T03:26:52.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Global-Search-does-not-find-new-records-and-indexing-takes-a-long-time-to-process-the-newly-created-records2026-05-18T03:26:52.000Zhttps://community.helixops.ai/s/article/Inquira-KA4302892026-05-18T03:26:52.000Zhttps://community.helixops.ai/s/article/Remedy-Server-How-to-change-reset-the-Remedy-Application-Service-Password2026-05-18T03:26:51.000Zhttps://community.helixops.ai/s/article/Remedy-Server-How-to-create-admin-user-using-arcache-utility2026-05-18T03:26:51.000Zhttps://community.helixops.ai/s/article/Inquira-KA3955952026-05-18T03:26:51.000Zhttps://community.helixops.ai/s/article/Inquira-KA2975852026-05-18T03:26:50.000Zhttps://community.helixops.ai/s/article/Remedy-Server-How-to-export-import-def-files-for-objects-by-using-Command-Line-Interface-CLI-in-Developer-studio2026-05-18T03:26:50.000Zhttps://community.helixops.ai/s/article/Inquira-KA3680222026-05-18T03:26:49.000Zhttps://community.helixops.ai/s/article/Remedy-Server-How-to-request-a-Trial-Temporary-License-for-AR-System-Server-via-Support-Web2026-05-18T03:26:49.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Import-from-DevStudio-fails-giving-the-errors-ORA-00942-and-ORA-014502026-05-18T03:26:49.000Zhttps://community.helixops.ai/s/article/Remedy-Server-LDAP-operation-has-failed-with-ARERR-33772026-05-18T03:26:48.000Zhttps://community.helixops.ai/s/article/Inquira-KA4147952026-05-18T03:26:48.000Zhttps://community.helixops.ai/s/article/Remedy-Server-In-Developer-Studio-when-opening-objects-or-modifying-gives-an-error-Unknown-system-error-org-springframework-transaction-TransactionSystemException-Could-not-commit-JPA-transactionRemedy-Server-In-Developer-Studio-when-opening-objects2026-05-18T03:26:48.000Zhttps://community.helixops.ai/s/article/Inquira-KA4129672026-05-18T03:26:48.000Zhttps://community.helixops.ai/s/article/Inquira-KA4221622026-05-18T03:26:47.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Records-are-stuck-in-the-Application-Pending-form-post-9-1-x-Upgrade2026-05-18T03:26:47.000Zhttps://community.helixops.ai/s/article/Inquira-KA4230632026-05-18T03:26:46.000Zhttps://community.helixops.ai/s/article/Remedy-Server-v9-1-How-to-change-the-AR-Server-Language2026-05-18T03:26:46.000Zhttps://community.helixops.ai/s/article/Inquira-KA4278162026-05-18T03:26:45.000Zhttps://community.helixops.ai/s/article/Remedy-Server-v9-1-x-Record-Object-Relationships-doesn-t-seem-to-be-working-after-upgrade-to-9-x2026-05-18T03:26:45.000Zhttps://community.helixops.ai/s/article/Remedy-Server-v9-1-SP2-installation-fails-when-Attachment-Security-restrictions-are-in-place2026-05-18T03:26:45.000Zhttps://community.helixops.ai/s/article/Remedy-Server-v9-1-Is-Remedy-supported-having-Oracle-RAC-and-Data-Guard2026-05-18T03:26:45.000Zhttps://community.helixops.ai/s/article/Inquira-KA3316232026-05-18T03:26:44.000Zhttps://community.helixops.ai/s/article/Remedy-SFT-Steps-to-send-logs-files-screenshots-etc-to-BMC-Support-for-a-Remedy-Product-related-case2026-05-18T03:26:44.000Zhttps://community.helixops.ai/s/article/Inquira-KA4051662026-05-18T03:26:44.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Web-Webservice-issues-addressed-in-base-9-1-AR-System2026-05-18T03:26:44.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Web-Checking-an-SSL-Certificate-connection-independent-of-Remedy-using-the-SSLPoke-utility2026-05-18T03:26:44.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Wrong-Host-ID-is-displayed-in-the-Add-or-Remove-Licenses-form2026-05-18T03:26:44.000Zhttps://community.helixops.ai/s/article/Inquira-KA2953342026-05-18T03:26:42.000Zhttps://community.helixops.ai/s/article/Remedy-Server-Error-The-specified-plug-in-does-not-exist-ARSYS-ARDBC-CONFIGFILE-ARERR-8755-when-accessing-ARDBC-LDAP-Configuration-or-AREA-LDAP-Configuration-forms2026-05-18T03:26:42.000Zhttps://community.helixops.ai/s/article/Remedy-9-Server-Issues-defects-with-Floating-Licenses-How-to-Troubleshoot-License-error-issues2026-05-18T03:26:42.000Zhttps://community.hel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figuration-panel-error-appears-when-opening-various-areas-of-Directory-Importer-configuration-in-Track-It2026-05-18T02:14:52.000Zhttps://community.helixops.ai/s/article/error-Connection-refused-connect-entries-in-SHR-SHRCAI-SocialBridge-form2026-05-18T02:14:52.000Zhttps://community.helixops.ai/s/article/Error-information-is-missing-when-trying-to-open-Onboarding-AdminConsole-page2026-05-18T02:14:52.000Zhttps://community.helixops.ai/s/article/Error-while-activating-the-integration-check-logs-for-more-details-on-TrueSight-Presentation-Server-TSPS-console-while-saving-ITSM-Change-Management-integration2026-05-18T02:14:51.000Zhttps://community.helixops.ai/s/article/Error-removing-COM-Application-Track-It-Server-Components-Error-while-Upgrading-to-Track-It-2021-R1-Error-removing-COM-Application-Track-It-Server-Components-Error-while-Upgrading-to-Track-It-2021-R12026-05-18T02:14:51.000Zhttps://community.helixops.ai/s/article/Error-Wide-character-in-subroutine-entry-error-may-occur-with-lookup-database-using-alternate-collation2026-05-18T02:14:51.000Zhttps://community.helixops.ai/s/article/External-component-has-thrown-an-exception-error-occurs-in-Track-It-20192026-05-18T02:14:50.000Zhttps://community.helixops.ai/s/article/Failed-initialization-of-modules-for-add-inOperation-cannot-be-added-twice-error-appears-when-logging-into-Technician-Client2026-05-18T02:14:49.000Zhttps://community.helixops.ai/s/article/Failed-to-generate-preview-for-work-order-error-appears-in-the-preview-pane-in-Technician-Web2026-05-18T02:14:48.000Zhttps://community.helixops.ai/s/article/Failed-to-initialize-component-error-starting-TrueSight-Orchestration-with-an-encrypted-keystore-password2026-05-18T02:14:47.000Zhttps://community.helixops.ai/s/article/Failed-to-load-modules-for-add-in-Could-not-load-file-or-assembly-CrystalDecisions-when-attempting-to-launch-Technician-Client-on-a-machine-with-Crystal-Reports-XI-or-2008-installed2026-05-18T02:14:47.000Zhttps://community.helixops.ai/s/article/FATAL-no-pg-hba-conf-entry-for-host-seen-while-using-a-DB-client-to-connect-to-the-TSPS-Postgres-DB2026-05-18T02:14:46.000Zhttps://community.helixops.ai/s/article/Field-Infrastructure-Change-ID-is-not-known-to-Remedy-schema-CHG-ChangeInterface-Create-in-TrueSight-Orchestration2026-05-18T02:14:46.000Zhttps://community.helixops.ai/s/article/Failed-to-retrieve-state-of-grid-view-error-appears-while-attempting-to-open-an-existing-work-order-in-Self-Service-Web2026-05-18T02:14:46.000Zhttps://community.helixops.ai/s/article/handshake-failure-sending-web-service-requests-to-TrueSight-Orchestration2026-05-18T02:14:44.000Zhttps://community.helixops.ai/s/article/Grid-null-does-not-exist-error-when-executing-request-in-Atrium-Orchestrator-TrueSight-Orchestration-REST-API2026-05-18T02:14:44.000Zhttps://community.helixops.ai/s/article/HTTP-500-Internal-Server-Error-or-The-requested-resource-is-in-use-appears-when-launching-the-Track-It-Web-site2026-05-18T02:14:43.000Zhttps://community.helixops.ai/s/article/HTTP-Error-500-21-Internal-Server-Error-appears-while-attempting-to-login-into-Track-It-Web2026-05-18T02:14:43.000Zhttps://community.helixops.ai/s/article/HTTP-Error-500-21-Internal-Server-Error-appears-while-attempting-to-view-the-Web-Survey-page-in-Track-It2026-05-18T02:14:43.000Zhttps://community.helixops.ai/s/article/HTTP-error-404-File-or-directory-not-found-or-HTTP-error-4040-Not-found-appears-when-launching-Self-Service-Web2026-05-18T02:14:42.000Zhttps://community.helixops.ai/s/article/HTTP-Status-404-Not-Found-error-opening-TrueSight-Orchestration-Dashboard-URL2026-05-18T02:14:42.000Zhttps://community.helixops.ai/s/article/Incorrect-user-name-or-password-when-trying-to-log-in-the-web-interface2026-05-18T02:14:41.000Zhttps://community.helixops.ai/s/article/Inquira-KA4266712026-05-18T02:14:40.000Zhttps://community.helixops.ai/s/article/INVALID-AO-ADMIN-PASSWORD-error-while-silently-installing-TrueSight-Orchestration-Repository-and-Peer2026-05-18T02:14:39.000Zhttps://community.helixops.ai/s/article/InvalidXMLFormatException-when-TrueSight-Orchestration-processes-multibyte-characters-in-XML-inputs-to-REST-API2026-05-18T02:14:39.000Zhttps://community.helixops.ai/s/article/Invalid-UserPassword-appears-while-attempting-to-login-to-Technician-Client-or-Track-It-Web-in-851-after-migrating-from-Track-It-72026-05-18T02:14:39.000Zhttps://community.helixops.ai/s/article/Invalid-UserPassword-appears-when-logging-into-a-new-installation-of-Track-It2026-05-18T02:14:39.000Zhttps://community.helixops.ai/s/article/java-lang-NullPointerException-error-in-TrueSight-Orchestration-while-getting-adapter-information-via-REST-API2026-05-18T02:14:38.000Zhttps://community.helixops.ai/s/article/java-io-IOException-Unrecognized-keystore-entry-during-adapter-requests-or-logging-in-to-TrueSight-Orchestration2026-05-18T02:14:38.000Zhttps://community.helixops.ai/s/article/Invalid-object-name-database-error-occurs-or-incorrect-results-may-be-returned-if-running-report-from-a-workspace-linked-to-CMDB-having-ID-number-greater-than-12026-05-18T02:14:38.000Zhttps://community.helixops.ai/s/article/java-lang-NoClassDefFoundError-in-ServiceNow-Adapter-for-Atrium-Orchestrator2026-05-18T02:14:38.000Zhttps://community.helixops.ai/s/article/java-security-cert-CertificateException-No-subject-alternative-names-present-causes-peer-communication-failure-in-TrueSight-Orchestration-8-22026-05-18T02:14:37.000Zhttps://community.helixops.ai/s/article/Inquira-KA4301542026-05-18T02:14:37.000Zhttps://community.helixops.ai/s/article/javax-crypto-BadPaddingException-Invalid-padding-in-BMC-Atrium-Orchestrator-7-82026-05-18T02:14:37.000Zhttps://community.helixops.ai/s/article/java-security-cert-CertificateException-No-name-matching-hostname-found-in-TrueSight-Orchestration-adapters2026-05-18T02:14:37.000Zhttps://community.helixops.ai/s/article/License-is-expired-appears-when-attempting-to-launch-Technician-Client2026-05-18T02:14:36.000Zhttps://community.helixops.ai/s/article/License-count-exceeded-appears-in-the-merge-log-after-attempting-to-merge-Audit-data-into-Track-It2026-05-18T02:14:36.000Zhttps://community.helixops.ai/s/article/Load-report-failed-or-Device-not-ready-errors-appear-when-opening-or-printing-reports-if-no-C-partition-exists-on-the-Technician-Client-machine2026-05-18T02:14:35.000Zhttps://community.helixops.ai/s/article/License-is-expired-appears-when-attempting-to-launch-Support-Center-in-Track-It2026-05-18T02:14:35.000Zhttps://community.helixops.ai/s/article/Login-failed-Please-try-again-appears-when-logging-into-Technician-Web-even-though-correct-credentials-are-entered2026-05-18T02:14:35.000Zhttps://community.helixops.ai/s/article/Login-is-not-available-The-license-to-use-this-product-is-not-installed-in-TrueSight-Infrastructure-Management-TSIM2026-05-18T02:14:35.000Zhttps://community.helixops.ai/s/article/Missing-an-argument-error-in-PowerShell-Adapter-for-TrueSight-Orchestration-when-the-command-includes-quotes2026-05-18T02:14:34.000Zhttps://community.helixops.ai/s/article/Message-status-500-error-occurs-when-user-attempts-to-configure-Sync2026-05-18T02:14:34.000Zhttps://community.helixops.ai/s/article/Nested-BER-Data-Value-error-after-application-error-in-TrueSight-Orchestration-Grid-Manager2026-05-18T02:14:33.000Zhttps://community.helixops.ai/s/article/No-cached-Session-Credential-for-named-service-profile-in-BMC-Server-Automation-Adapter-for-TrueSight-Orchestration2026-05-18T02:14:32.000Zhttps://community.helixops.ai/s/article/Not-a-valid-login-or-you-do-not-have-permission-Error-is-received-while-Importing-Technicians-in-Track-It-20182026-05-18T02:14:30.000Zhttps://community.helixops.ai/s/article/Object-reference-not-set-to-an-instance-of-an-object-appears-when-opening-some-assets2026-05-18T02:14:29.000Zhttps://community.helixops.ai/s/article/TrueSight-Capacity-Optimization-TSCO-An-ETL-or-the-Data-Warehouse-is-reporting-error-ORA-14400-inserted-partition-key-does-not-map-to-any-partition2026-05-18T02:14:28.000Zhttps://community.helixops.ai/s/article/ORA-28040-No-matching-authentication-protocol-in-Atrium-Orchestrator-and-TrueSight-Orchestration2026-05-18T02:14:27.000Zhttps://community.helixops.ai/s/article/ONC-RPC-portmap-failure-error-in-Remedy-adapter-for-TrueSight-Orchestration2026-05-18T02:14:27.000Zhttps://community.helixops.ai/s/article/Oracle-Query-Availability-100-is-seen-but-quickly-gets-closed-automatically2026-05-18T02:14:27.000Zhttps://community.helixops.ai/s/article/OutOfMemoryError-Java-heap-space-in-Truesight-Orchestration-INCLUDES-VIDEO2026-05-18T02:14:26.000Zhttps://community.helixops.ai/s/article/Please-install-locale-message-catalogs-seen-when-running-cell-commands2026-05-18T02:14:26.000Zhttps://community.helixops.ai/s/article/Pin-a-view-Display-multiple-views-new-features-in-Remedyforce-Console2026-05-18T02:14:26.000Zhttps://community.helixops.ai/s/article/Process-could-not-be-found-when-executing-TrueSight-Orchestration-workflow-via-REST-API-using-Postman-or-SoapUI2026-05-18T02:14:25.000Zhttps://community.helixops.ai/s/article/pw-dbconfig-set-database-oracle-type-rac-servicename-SERVICEN-NAME-does-not-work-properly2026-05-18T02:14:24.000Zhttps://community.helixops.ai/s/article/Receive-Task-doesn-t-work-to-sync-status-between-request-and-change2026-05-18T02:14:24.000Zhttps://community.helixops.ai/s/article/Received-fatal-alert-certificate-unknown-errors-after-upgrading-TrueSight-Orchestration-to-version-8-22026-05-18T02:14:23.000Zhttps://community.helixops.ai/s/article/Representation-must-not-be-null-error-in-TrueSight-Orchestration-20-02-Operator-Control-Panel2026-05-18T02:14:20.000Zhttps://community.helixops.ai/s/article/Request-for-Status-or-Append-to-Work-Order-Denied-When-Using-Mail-Monitor-Generated-E-Mail-Links-in-Track-It2026-05-18T02:14:19.000Zhttps://community.helixops.ai/s/article/Retrieving-the-COM-class-factory-for-component-with-CLSID-error-appears-when-opening-reports-in-Track-It2026-05-18T02:14:18.000Zhttps://community.helixops.ai/s/article/SB-Request-Man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-system-storage-error-appears-while-sending-e-mails2026-05-18T02:13:29.000Zhttps://community.helixops.ai/s/article/The-SELECT-permission-was-denied-on-the-object-CMSession-appears-while-logging-into-Technician-Client2026-05-18T02:13:29.000Zhttps://community.helixops.ai/s/article/The-requested-notification-message-failed-to-send-The-transport-failed-to-connect-to-the-server-appears-while-attempting-to-send-a-test-e-mail-in-Track-It2026-05-18T02:13:29.000Zhttps://community.helixops.ai/s/article/The-requested-notification-message-failed-to-send-The-server-response-was-571-Unable-to-relay-error-appears-while-attempting-to-send-notifications-from-Track-It2026-05-18T02:13:29.000Zhttps://community.helixops.ai/s/article/Unknown-error-An-item-with-the-same-key-has-already-been-added-when-logging-into-Technician-Client2026-05-18T02:13:28.000Zhttps://community.helixops.ai/s/article/Unable-to-locate-the-Technician-Client-installer-folder-for-updating-Please-select-another-location2026-05-18T02:13:28.000Zhttps://community.helixops.ai/s/article/Inquira-KA3175532026-05-18T02:13:28.000Zhttps://community.helixops.ai/s/article/Unknown-error-Object-reference-not-set-to-an-instance-of-an-object-error-appears-when-opening-the-Dashboard-or-Home-Page2026-05-18T02:13:27.000Zhttps://community.helixops.ai/s/article/Unknown-error-An-item-with-the-same-key-has-already-been-added-when-opening-one-of-the-modules-in-Technician-Client2026-05-18T02:13:27.000Zhttps://community.helixops.ai/s/article/This-field-name-is-not-known-error-appears-when-running-the-Completed-Work-Orders-by-Technician-report2026-05-18T02:13:27.000Zhttps://community.helixops.ai/s/article/Timeout-Expired-appears-in-the-Technician-Client-application-at-various-times-How-to-increase-Track-It-s-SQL-command-timeout-default2026-05-18T02:13:27.000Zhttps://community.helixops.ai/s/article/Unknown-error-The-datasource-doesnt-contain-a-datamember-with-the-NAME-name-appears-while-attempting-to-login-to-Technician-Client2026-05-18T02:13:26.000Zhttps://community.helixops.ai/s/article/You-are-currently-logged-off-or-your-session-has-expired-error-appears-in-Self-Service-or-Technician-Web2026-05-18T02:13:26.000Zhttps://community.helixops.ai/s/article/Inquira-KA4109532026-05-18T02:13:25.000Zhttps://community.helixops.ai/s/article/Inquira-KA2970062026-05-18T02:13:24.000Zhttps://community.helixops.ai/s/article/ARERR-317-Error-Duplicate-form-name-AR-System-Email-Messages-Archive-AR-System-Email-Messages2026-05-18T02:13:24.000Zhttps://community.helixops.ai/s/article/Inquira-KA4169572026-05-18T02:13:10.000Zhttps://community.helixops.ai/s/article/1441221-The-product-categorization-information-is-not-valid-for-the-specified-company-CompanyName-Use-the-menus-to-select-this-information2026-05-18T02:11:52.000Zhttps://community.helixops.ai/s/article/18-08-Deployment-Patch-in-Server-Group-Environment2026-05-18T02:11:51.000Zhttps://community.helixops.ai/s/article/19-05-and-19-08-DWPA-and-DWPC-installers-are-not-available-in-EPD-Website2026-05-18T02:11:49.000Zhttps://community.helixops.ai/s/article/2-records-have-been-found-for-the-Incident-contact-information-you-have-provided-Please-talk-to-your-data-administrator-to-make-this-data-unique-ARERR-482552026-05-18T02:11:48.000Zhttps://community.helixops.ai/s/article/3-Way-Recon-Developer-Studio-s-View-Differences-with-option-does-not-report-changes-in-Dynamic-Permission-Inheritance-when-reconciling-Form-properties2026-05-18T02:11:46.000Zhttps://community.helixops.ai/s/article/3-5-Upgrade-installer-fails-with-java-lang-ArrayIndexOutOfBoundsException2026-05-18T02:11:45.000Zhttps://community.helixops.ai/s/article/Inquira-KA3388642026-05-18T02:11:42.000Zhttps://community.helixops.ai/s/article/Inquira-KA3716912026-05-18T02:11:42.000Zhttps://community.helixops.ai/s/article/Inquira-KA3607252026-05-18T02:11:42.000Zhttps://community.helixops.ai/s/article/Inquira-KA3494982026-05-18T02:11:41.000Zhttps://community.helixops.ai/s/article/Inquira-KA3149802026-05-18T02:11:41.000Zhttps://community.helixops.ai/s/article/404-error-occurs-attempting-to-access-FootPrints-after-upgrade2026-05-18T02:11:40.000Zhttps://community.helixops.ai/s/article/404-Not-Found-Error-When-Viewing-Reports2026-05-18T02:11:40.000Zhttps://community.helixops.ai/s/article/48255-2-records-have-been-found-for-the-Change-contact-information-you-have-provided-Please-talk-to-your-data-administrator-to-make-this-data-unique2026-05-18T02:11:40.000Zhttps://community.helixops.ai/s/article/500-error-may-occur-when-requesting-a-service2026-05-18T02:11:39.000Zhttps://community.helixops.ai/s/article/48255-2-records-have-been-found-for-the-Incident-contact-information-you-have-provided-Please-talk-to-your-data-administrator-to-make-this-data-unique2026-05-18T02:11:39.000Zhttps://community.helixops.ai/s/article/64-bit-ODBC-Drivers-Support-with-Remedy-ARS-9-x2026-05-18T02:11:37.000Zhttps://community.helixops.ai/s/article/Inquira-KA4041032026-05-18T02:11:34.000Zhttps://community.helixops.ai/s/article/9280-erro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grator-job-completes2026-05-18T01:58:26.000Zhttps://community.helixops.ai/s/article/ARServer-failing-to-start2026-05-18T01:58:26.000Zhttps://community.helixops.ai/s/article/ARServer-arerror-logs-show-few-errors-Unable-to-create-application-context-for-com-bmc-cmdb-which-causes-slowness-in-starting-ARService2026-05-18T01:58:25.000Zhttps://community.helixops.ai/s/article/After-applying-security-patch-today-ARSetGetEntryException-ERROR-8790-Unknown-system-error-on-assigning-tasks2026-05-18T01:58:25.000Zhttps://community.helixops.ai/s/article/Inquira-KA4195712026-05-18T01:58:25.000Zhttps://community.helixops.ai/s/article/Inquira-KA2992892026-05-18T01:58:25.000Zhttps://community.helixops.ai/s/article/Inquira-KA3479942026-05-18T01:58:25.000Zhttps://community.helixops.ai/s/article/ARSystem-How-to-restart-an-ARSystem-component-using-the-Remedy2026-05-18T01:58:24.000Zhttps://community.helixops.ai/s/article/ARSystem-Server-How-to-resolve-error-with-PRODUSE-utility-ReadReportLicHeader-bad-results2026-05-18T01:58:23.000Zhttps://community.helixops.ai/s/article/while-stopping-Tomcat-a-SEVERE-memory-leak-occurs2026-05-18T01:58:23.000Zhttps://community.helixops.ai/s/article/ARSystem-does-not-install-successfully-and-does-not-create-the-admin-user-during-install-shows-error-Failed-to-execute-copyFile2026-05-18T01:58:23.000Zhttps://community.helixops.ai/s/article/ARSystem-Server-After-Upgrading-to-OpenJDK-17-or-above-I-am-getting-errors-in-arerror-log2026-05-18T01:58:22.000Zhttps://community.helixops.ai/s/article/Inquira-KA3733872026-05-18T01:58:22.000Zhttps://community.helixops.ai/s/article/Inquira-KA3638382026-05-18T01:58:19.000Zhttps://community.helixops.ai/s/article/ARWARN-9505-AR-Server-is-Not-Reachable2026-05-18T01:58:18.000Zhttps://community.helixops.ai/s/article/ARWARN-469-Warning-this-key-is-not-valid-for-this-server2026-05-18T01:58:17.000Zhttps://community.helixops.ai/s/article/Asset-ClassId-field-on-AST-LoadAssetPeople-is-getting-populated-with-wrong-class-id-while-importing-data-through-UDM2026-05-18T01:58:13.000Zhttps://community.helixops.ai/s/article/Asset-Discovery-displays-incorrect-results-for-the-device-Operating-System2026-05-18T01:58:12.000Zhttps://community.helixops.ai/s/article/Asset-Console-filter-search-on-manufacturer-is-not-working-in-Smart-IT2026-05-18T01:58:12.000Zhttps://community.helixops.ai/s/article/Asset-Discovery-Progress-window-shows-no-results-or-quickly-shows-0-new-assets-found2026-05-18T01:58:11.000Zhttps://community.helixops.ai/s/article/Asset-ID-field-values-on-AST-AssetPeople-form-are-set-to-NULL-BLANK-when-a-Business-Service-CI-People-records-are-associated2026-05-18T01:58:11.000Zhttps://community.helixops.ai/s/article/Asset-field-not-available-to-add-in-SmartIT2026-05-18T01:58:11.000Zhttps://community.helixops.ai/s/article/Inquira-KA4013802026-05-18T01:58:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA3372462026-05-18T01:58:10.000Zhttps://community.helixops.ai/s/article/Asset-Management-How-to-troubleshoot-Software-License-compliance-and-utilization-issues-within-the-5-5x-Asset-Management-application2026-05-18T01:58:10.000Zhttps://community.helixops.ai/s/article/Asset-Management-Custom-Field-created-in-AST-Attributes-added-to-AST-ComputerSystem-not-saving2026-05-18T01:58:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA2906242026-05-18T01:58:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA3418162026-05-18T01:58:09.000Zhttps://community.helixops.ai/s/article/Asset-People-Relationship-Removal-Issue2026-05-18T01:58:08.000Zhttps://community.helixops.ai/s/article/Asset-UI-Sync-add-multiple-Availability-fields-on-AST-Rack-form2026-05-18T01:58:06.000Zhttps://community.helixops.ai/s/article/Explore-CI-not-displaying-relationships2026-05-18T01:58:06.000Zhttps://community.helixops.ai/s/article/Asset-User-Permission2026-05-18T01:58:06.000Zhttps://community.helixops.ai/s/article/Asset-User-cannot-edit-CI-in-Smart-IT-ERROR-332-You-do-not-have-write-access2026-05-18T01:58:06.000Zhttps://community.helixops.ai/s/article/assignee-group-incorrect2026-05-18T01:58:03.000Zhttps://community.helixops.ai/s/article/Assignee-Groups-field-is-not-updating-with-company-Group-ID-to-SRDs2026-05-18T01:58:03.000Zhttps://community.helixops.ai/s/article/Inquira-KA2964592026-05-18T01:58:01.000Zhttps://community.helixops.ai/s/article/How-to-configure-the-LDAP-Users-and-Groups-Search-Filters-TrueSight-integration-for-multiple-groups2026-05-18T01:57:57.000Zhttps://community.helixops.ai/s/article/Inquira-KA4304562026-05-18T01:57:54.000Zhttps://community.helixops.ai/s/article/AST-Attributes-records-created-automatically-after-CI-is-created-in-Staging-dataset2026-05-18T01:57:54.000Zhttps://community.helixops.ai/s/article/AST-ComputerSystem-load-UDM-job-runs-to-completion-but-no-CI-is-loaded2026-05-18T01:57:54.000Zhttps://community.helixops.ai/s/article/AST-Attributes-form-records-are-not-getting-created-for-BMC-Person-People-Records2026-05-18T01:57:54.000Zhttps://community.helixops.ai/s/article/AS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et-dataset-when-updated-via-Asset-Management2026-05-18T01:47:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA3879342026-05-18T01:47:10.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Core-CMDB-Audit-Dates-Not-Visible-for-Asset-Admin2026-05-18T01:47:09.000Zhttps://community.helixops.ai/s/article/Inquira-KA3572642026-05-18T01:47:06.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Integrator-Server-AI-is-not-detected-Installing-ITSM-on-secondary-server2026-05-18T01:47:05.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Integrator-Spoon-Algorithm-negotiation-fail-error-when-using-SFTP-step-in-Atrium-Integrator-JOB2026-05-18T01:47:04.000Zhttps://community.helixops.ai/s/article/Inquira-KA4003042026-05-18T01:47:04.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Integrator-Spoon-Json-Input-Output-Extension2026-05-18T01:47:04.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Integrator-Spoon-NULL-value-is-not-getting-replaced-according-to-If-field-value-is-NULL-step-in-Custom-spoon-job2026-05-18T01:47:04.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Orchestrator-BAO-changes-broker-config-xml-file-on-startup2026-05-18T01:47:03.000Zhttps://community.helixops.ai/s/article/BMC-Atrium-Orchestrator-TrueSight-Orchestration-AMIGO-Program2026-05-18T01:47:03.000Zhttps://community.helixops.ai/s/article/Inquira-KA3134372026-05-18T01:46:57.000Zhttps://community.helixops.ai/s/article/BMC-BladeLogic-Console-error-opening-BLPackage-unable-to-load-package-JNI-file-copy-failed-No-authorization-to-access-host2026-05-18T01:46:56.000Zhttps://community.helixops.ai/s/article/BMC-Chatbot-General-Settings-not-visible-in-Chatbot-application2026-05-18T01:46:50.000Zhttps://community.helixops.ai/s/article/BMC-Client-Managament-What-is-the-GUIDBlacklist-used-for2026-05-18T01:46:49.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-How-do-the-Oracle-licensing-changes-affect-the-BMC-products-that-use-Java-SE-82026-05-18T01:46:49.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-How-to-change-your-Patch-manager-from-the-master-to-another-server2026-05-18T01:46:48.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Dynamic-objects-are-missing-post-upgrade-to-22-4-01-version2026-05-18T01:46:46.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-The-CPU-consumption-goes-to-100-without-explanation2026-05-18T01:46:45.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Upgrade-to-version-21-02-03-can-fail-due-to-files-renaming-being-impossible2026-05-18T01:46:45.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-An-error-occurs-during-upgrade-22-4-0-to-24-1-0-with-ORACLE-Database-on-adding-constraint-on-table2026-05-18T01:46:42.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Dynamic-Device-Groups-are-not-updated-with-new-members-Jam-in-the-workqueue2026-05-18T01:46:41.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-How-to-configure-the-windows-firewall-with-BCM2026-05-18T01:46:41.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Could-not-allocate-space-for-object-a-tablespace-or-index-in-the-database-because-the-filegroup-is-full2026-05-18T01:46:41.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-How-to-use-the-DHCP-mechanism-to-select-relays2026-05-18T01:46:40.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-How-to-configure-ODBC-encryption-between-the-BCM-Master-and-the-MSSQL-Database2026-05-18T01:46:40.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Recommended-Maintenance-plan-for-Oracle-databases2026-05-18T01:46:38.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Signing-certificate-validation-failed2026-05-18T01:46:37.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Patch-Management-KB-process-failing-To-Generate-the-Update-bin2026-05-18T01:46:37.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Prerequisites2026-05-18T01:46:37.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Updating-the-BMC-Atrium-CMDB-database-with-BMC-Client-Management-data2026-05-18T01:46:36.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-Troubleshooting-Domain-Join-Other-User-Login-errors-during-Sysprep-OS-Deployments2026-05-18T01:46:36.000Zhttps://community.helixops.ai/s/article/BMC-Client-Management-What-are-the-BCM-Agent-s-network-bandwidth-requirements2026-05-18T01:46:36.000Zhttps://community.helixops.ai/s/article/What-are-Opswat-and-Shavlik2026-05-18T01:46:35.000Zhttps://community.helixops.ai/s/article/BMC-Client-Managment-BCM-Whitepaper-and-Documentation-Links2026-05-18T01:46:35.000Zhttps://community.helixops.ai/s/article/CMDB-New-UI-shows-login-screen-on-opening-even-when-ARserver-is-integrated-with-Remedy-SSO2026-05-18T01:46:31.000Zhttps://community.helixops.ai/s/article/ARERR-101049-Dataset-1-does-not-exist2026-05-18T01:46:30.000Zhttps://communit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atabase2026-05-18T01:28:35.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Getting-ERROR-8790-Unknown-system-error-java-lang-NullPointerException-on-WebService2026-05-18T01:28:34.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Service-Level-Management-Service-Target-s-not-attaching-to-the-Incident-even-after-successfully-rebuilt2026-05-18T01:28:33.000Zhttps://community.helixops.ai/s/article/How-Template-Search-works-in-Smart-Recorder2026-05-18T01:28:33.000Zhttps://community.helixops.ai/s/article/How-to-create-custom-action-in-Smart-IT-INCLUDES-VIDEO2026-05-18T01:28:33.000Zhttps://community.helixops.ai/s/article/BMC-HELIX-ITSM-URL-Redirection-with-client-domain-name2026-05-18T01:28:31.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Service-Request-Management-Creating-WorkOrder-with-status-Completed-does-not-Complete-the-Service-Request-Service-Request-stays-in-Initiated2026-05-18T01:28:23.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-ERROR-1291037-while-cancelling-service-request-application-request-incident-is-not-cancelling2026-05-18T01:28:15.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Importing-form-via-Developer-studio-or-D2P-package-error-ERROR-6813-Creating-or-updating-locale-form-is-not-permitted-Localization-cannot-be-disabled-on-Overlay-form2026-05-18T01:28:13.000Zhttps://community.helixops.ai/s/article/Not-able-to-use-Patch-operation-in-Filter-REST-API2026-05-18T01:28:11.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Smart-IT-Task-with-Status-Pending-and-Status-Reason-Another-Task-OR-Task-Rule-appears-Read-Only-and-not-able-to-close-the-Task2026-05-18T01:28:05.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Smart-IT-Person-People-Profile-View-All-Tickets-and-Open-Tickets-view-and-Sorting-Order2026-05-18T01:27:58.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-SmartIT-PWA-Unable-to-Save-New-Incident-Change-in-SmartIT-PV-on-21-3-092026-05-18T01:27:57.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-SmartIT-PWA-Op-cat-menu-that-only-has-2-values-instead-of-3-is-showing-the-Op-Cat-request-id-as-the-3rd-tier2026-05-18T01:27:57.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-SmartIT-PWA-Create-Incident-with-incident-template-with-related-CI-generates-error-ARWARN-9516-No-compatible-progressive-view-for-the-requested-form-can-be-found-unable-to-display-form2026-05-18T01:27:57.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-Support-Group-update-merge-via-Data-Wizard-does-not-update-reference-in-AST-AssetPeople2026-05-18T01:27:56.000Zhttps://community.helixops.ai/s/article/BMC-Helix-ITSM-While-running-Helix-OnPrem-deploy-pipeline-failing-at-Helix-Platform-Deploy-Platform-fts-pods-are-created-successfully2026-05-18T01:27:53.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-How-is-Data-and-Privacy-Handled-in-the-Built-in-Machine-Translation-Feature2026-05-18T01:27:48.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-How-Can-a-User-find-out-What-User-Group-and-Role-they-have-in-HKM2026-05-18T01:27:48.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-What-are-the-Capabilities-of-the-ComAround-SelfService-Interface2026-05-18T01:27:48.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-Can-Anyone-Who-gets-a-Link-to-an-Article-Access-the-Article-and-all-the-Content-in-the-Portal2026-05-18T01:27:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-How-Subscription-Key-and-API-works2026-05-18T01:27:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-How-to-Re-index-a-Customer-s-Portal-When-User-do-not-find-an-Articles2026-05-18T01:27:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-How-to-Download-the-HKM-Apps-for-Mobile-Devices-and-Windows-102026-05-18T01:27:45.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-What-Browsers-are-Supported-and-Recommended2026-05-18T01:27:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-Can-an-Azure-Guest-User-be-Given-ComAround-Reader-Access-Over-the-Web2026-05-18T01:27:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-Common-APIs-to-Integrate-With-Third-Party-Applications2026-05-18T01:27:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-How-can-a-Customer-Export-the-Portal-Content2026-05-18T01:27:41.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-Broken-Images-Inside-Articles2026-05-18T01:27:40.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Knowledge-Management-by-ComAround-How-to-Enable-Underlying-Data-Export-Option-for-Reports-in-HKM2026-05-18T01:27:40.000Zhttps://community.helixops.ai/s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w-Failed-Value-has-Not-Been-Assigned-or-Set-INCLUDES-VIDEO2026-05-18T01:21:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Questions-about-the-Backup-and-Recovery-of-Remedyforce-Data-INCLUDES-VIDEO2026-05-18T01:21:47.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Received-the-Notification-on-Subject-Line-Developer-script-exception-from-Company-Name2026-05-18T01:21:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Random-Text-Appends-to-Instance-Name-while-Loading-Data-from-Data-Loader-in-Remedyforce-CMDB2026-05-18T01:21:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Queue-Members-not-found-when-Queue-has-Role-or-Public-Group-as-Member2026-05-18T01:21:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Receiving-Attempt-to-de-reference-a-Null-Object-Error-When-Accessing-a-Template2026-05-18T01:21:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Read-Only-Fields-are-Still-Editable2026-05-18T01:21:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Refresh-Delete-Sandbox-in-Remedyforce2026-05-18T01:21:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Remedyforce-Error-Apex-CPU-time-limit-exceeded-Concurrent-requests-limit-exceeded2026-05-18T01:21:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-remedyforce-Remedyforce-Email-Listener-Stopped-Processing-Email2026-05-18T01:21:46.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Remedyforce-Staff-Unable-to-Retire-Knowledge-Articles2026-05-18T01:21:45.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Requested-By-and-Requested-For-Fields-in-Self-Service2026-05-18T01:21:45.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Request-Definition-Mapping-Fields-Values-are-not-Visible-in-Console-when-Service-Requests-are-Created-by-Users-from-Self-Service2026-05-18T01:21:45.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-SCCM-Unable-to-Connect-to-Salesforce-for-Import-in-Remedyforce-CMDB-Error-sun-jdbc-odbc-JdbcOdbcDriver-could-not-be-found2026-05-18T01:21:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Schedule-Report-not-Sending-Emails-to-Users2026-05-18T01:21:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Salesforce-SSO-Certificate-is-Expiring-and-there-is-No-Option-to-Delete-the-Certificate2026-05-18T01:21:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Self-Service-Users-Cannot-See-Notes-Added-by-Staff2026-05-18T01:21:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Service-Request-set-for-Automatically-Submit-for-Approval-not-creating-Task2026-05-18T01:21:44.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-SLA-Not-Working-Due-to-Effective-Until-Date-Got-Expired2026-05-18T01:21:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Size-limitations-for-files-to-be-attached-in-Knowledge-Articles2026-05-18T01:21:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Service-Targets-SLA-Clock-Still-Running-for-Closed-Incidents-INCLUDES-VIDEO2026-05-18T01:21:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Staff-Unable-to-Clone-an-Incident-Error-Update-Failed-First-exception-on-row-0-with-id-first-error-FIELD-CUSTOM-VALIDATION-EXCEPTION-Only-System-administrator-can-update-user-record2026-05-18T01:21:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-SLA-Status-not-in-Sync-with-Incident-Status2026-05-18T01:21:43.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-SLA-OLA-Not-Being-Applied-when-Tasks-are-Created2026-05-18T01:21:43.000Zhttps://community.helixops.ai/s/article/RF-244182026-05-18T01:21:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Smart-Suggestion-is-Not-Working-in-Self-Service2026-05-18T01:21:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-the-EXTJS-issue-with-the-latest-version-of-Chrome-and-MS-Edge-138-x-x-x2026-05-18T01:21:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Staff-User-Not-Visible-when-Assigning-Incidents-from-the-Remedyforce-Console2026-05-18T01:21:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Smart-Sync-Import-Fails-with-Different-Errors-Depending-on-Remedyforce-Versions2026-05-18T01:21:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Specific-User-Unable-to-See-the-Remedyforce-Dashboard2026-05-18T01:21:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Smart-Sync-Not-Importing-Templates-and-Request-Definitions2026-05-18T01:21:42.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-The-Multiple-Layout-Feature-In-the-Console-Does-Not-Work-For-Service-Requests2026-05-18T01:21:41.000Zhttps://community.helixops.ai/s/article/BMC-Helix-Remedyforce-Subscribed-Report-Not-been-Emailed-to-User2026-05-18T01:21:41.00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ticle/Cancelled-Incidents-cannot-be-reopened-in-Smart-IT2026-05-17T23:19:43.000Zhttps://community.helixops.ai/s/article/Cannot-access-the-MyIT-admin-console-even-with-MyIT-Admin-permissions2026-05-17T23:19:40.000Zhttps://community.helixops.ai/s/article/Cannot-Cancel-a-Service-Request-if-the-Incident-is-in-Pending-Status2026-05-17T23:19:36.000Zhttps://community.helixops.ai/s/article/Cannot-Configure-Email-Account2026-05-17T23:19:34.000Zhttps://community.helixops.ai/s/article/Inquira-KA4020992026-05-17T23:19:32.000Zhttps://community.helixops.ai/s/article/Cannot-create-people-with-Client-Type-customer-and-without-site-Getting-error-ARERR-448972026-05-17T23:19:28.000Zhttps://community.helixops.ai/s/article/Cannot-delete-Integration-Service-from-TrueSight-Presentation-Server-TSPS2026-05-17T23:19:27.000Zhttps://community.helixops.ai/s/article/Cannot-edit-reports-that-were-migrated-from-another-server2026-05-17T23:19:24.000Zhttps://community.helixops.ai/s/article/Inquira-KA3518522026-05-17T23:19:24.000Zhttps://community.helixops.ai/s/article/Inquira-KA3220972026-05-17T23:19:22.000Zhttps://community.helixops.ai/s/article/Cannot-insert-the-value-NULL-into-column-DbCredentialID2026-05-17T23:19:17.000Zhttps://community.helixops.ai/s/article/Cannot-insert-a-NULL-value-into-AssetLifeCycleStatus-error-during-Reconciliation2026-05-17T23:19:17.000Zhttps://community.helixops.ai/s/article/Cannot-Install-Atrium-Core-Component-due-to-error-AR-System-Server-XXX-is-not-licensed2026-05-17T23:19:16.000Zhttps://community.helixops.ai/s/article/Cannot-log-into-Atrium-Orchestrator-with-Agent-installation-not-detected-error2026-05-17T23:19:12.000Zhttps://community.helixops.ai/s/article/Cannot-login-to-Presentation-Server-after-new-RSSO-Server-replaced-previous-one2026-05-17T23:19:11.000Zhttps://community.helixops.ai/s/article/Inquira-KA3108112026-05-17T23:19:11.000Zhttps://community.helixops.ai/s/article/Cannot-login-on-the-enrollment-page-Access-Denied2026-05-17T23:19:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA4153542026-05-17T23:19:07.000Zhttps://community.helixops.ai/s/article/Cannot-open-Technician-client-or-no-login-window-appears-after-launching-the-technician-client-in-Track-It2026-05-17T23:19:05.000Zhttps://community.helixops.ai/s/article/Inquira-KA2946152026-05-17T23:19:02.000Zhttps://community.helixops.ai/s/article/Inquira-KA3526462026-05-17T23:19:01.000Zhttps://community.helixops.ai/s/article/CASE-Reply-Reply-All-does-not-auto-populate-To-email-list2026-05-17T23:18:31.000Zhttps://community.helixops.ai/s/article/Carriage-Returns-removed-from-Journalling-enabled-Textarea-Rich-Text-fields-when-record-is-Copied-Moved2026-05-17T23:18:30.000Zhttps://community.helixops.ai/s/article/Carteplugin-diserver-fails-to-initialize-Remedy-AR-System-Server2026-05-17T23:18:30.000Zhttps://community.helixops.ai/s/article/Casues-of-ARERR-382-ARERR-92-ROLLBACK-errors-during-fulfillment-request-creation2026-05-17T23:18:28.000Zhttps://community.helixops.ai/s/article/Categories-showing-up-in-search-results-with-in-the-exceprt2026-05-17T23:18:23.000Zhttps://community.helixops.ai/s/article/Caught-Exception-when-opening-a-Data-Dictionary-menu-from-Midtier-1805-against-a-pre-1805-AR-Server2026-05-17T23:18:20.000Zhttps://community.helixops.ai/s/article/Cell-is-not-sending-slot-to-gateway-if-slot-has-default-value2026-05-17T23:18:07.000Zhttps://community.helixops.ai/s/article/Inquira-KA3666952026-05-17T23:18:06.000Zhttps://community.helixops.ai/s/article/RF-257972026-05-17T23:18:03.000Zhttps://community.helixops.ai/s/article/Multi-Domain-Configuration-on-TrueSight-Presentation-Server-TSPS-with-CA-Signed-Certificate2026-05-17T23:18:02.000Zhttps://community.helixops.ai/s/article/Certificate-doesn-t-work-after-importing-the-CSR-response-Mid-Tier2026-05-17T23:18:02.000Zhttps://community.helixops.ai/s/article/chaining-mode-in-RSSO-with-respect-to-TSPS2026-05-17T23:17:57.000Zhttps://community.helixops.ai/s/article/Change-Incident-behave-differently-upon-closing-the-Task2026-05-17T23:17:57.000Zhttps://community.helixops.ai/s/article/Change-approval-is-getting-skipped2026-05-17T23:17:56.000Zhttps://community.helixops.ai/s/article/Defect-SW005370932026-05-17T23:17:55.000Zhttps://community.helixops.ai/s/article/Inquira-KA3357972026-05-17T23:17:54.000Zhttps://community.helixops.ai/s/article/Change-Approvers-not-visible-in-Smart-IT2026-05-17T23:17:53.000Zhttps://community.helixops.ai/s/article/Change-Automation-Installation-fails-with-HTTP-Error-420-Unable-to-create-AO-Adapters2026-05-17T23:17:52.000Zhttps://community.helixops.ai/s/article/Change-Calendar-does-not-load-in-Midtier-18-x-and-ARS-9-x2026-05-17T23:17:51.000Zhttps://community.helixops.ai/s/article/Change-Calendar-Start-and-end-times-cannot-be-null-ARERR-487422026-05-17T23:17:51.000Zhttps://community.helixops.ai/s/article/Change-Calendar-vs-Business-Events2026-05-17T23:17:50.000Zhttps://community.helixops.ai/s/article/Change-Coordinator-with-only-Infrastructure-Change-User-cannot-move-a-Change-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-it-is-not-set-to-02026-05-17T23:15:32.000Zhttps://community.helixops.ai/s/article/BCM-How-to-change-default-Console-time-out2026-05-17T23:15:32.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-create-a-Report-for-Registry-Key-Verification2026-05-17T23:15:32.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-increase-remote-control-session-inactivity-time-on-a-device2026-05-17T23:15:31.000Zhttps://community.helixops.ai/s/article/Client-mangement-How-to-force-an-identity-upload2026-05-17T23:15:31.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-download-BMC-Client-Management-patches-from-bmc-com-support2026-05-17T23:15:31.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-manage-the-file-system-of-an-agent-device2026-05-17T23:15:30.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-Schedule-Asset-Discovery-scans2026-05-17T23:15:30.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-schedule-synchronization-from-Active-directory2026-05-17T23:15:30.000Zhttps://community.helixops.ai/s/article/Client-Management-Is-it-possible-to-import-user-groups-and-users-into-the-console2026-05-17T23:15:29.000Zhttps://community.helixops.ai/s/article/Client-Management-Operational-Rules-get-reassigned-automatically-on-assigning-a-new-criteria-based-query-to-the-device-group2026-05-17T23:15:28.000Zhttps://community.helixops.ai/s/article/Client-Management-Rollout-error-codes2026-05-17T23:15:17.000Zhttps://community.helixops.ai/s/article/Mac-OS-SSL-certificate-warnings-may-be-displayed-when-accessing-the-Client-Management-web-interface-pages2026-05-17T23:15:16.000Zhttps://community.helixops.ai/s/article/Using-a-Free-Query-to-dynamically-populate-Groups-or-Reports2026-05-17T23:15:16.000Zhttps://community.helixops.ai/s/article/Client-Management-Unable-to-login-to-the-WebConsole-fails-with-the-error-The-Web-Services-module-is-not-responding2026-05-17T23:15:16.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-deploy-an-MSU-or-other-file-type-using-a-Custom-Package-Deployment2026-05-17T23:15:15.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-move-the-Database-from-one-drive-location-to-another-on-same-server2026-05-17T23:15:15.000Zhttps://community.helixops.ai/s/article/Client-Management-SSL-certificate-warnings-may-be-displayed-when-accessing-the-Client-Management-web-interface-pages-Windows2026-05-17T23:15:10.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-synchronize-software-data-from-BCM-to-CMDB2026-05-17T23:15:10.000Zhttps://community.helixops.ai/s/article/Client-Management-On-Prem-How-to-use-LDP-exe-to-test-Active-Directory-AD-or-LDAP-connection-and-binding2026-05-17T23:15:10.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-distribute-a-BCM-test-module2026-05-17T23:15:10.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-create-a-simple-report2026-05-17T23:15:10.000Zhttps://community.helixops.ai/s/article/Client-Management-A-quick-guide-to-start-deploying-applications-on-windows2026-05-17T23:15:10.000Zhttps://community.helixops.ai/s/article/Client-Management-reports-stop-executing-or-are-hung-how-to-identify-and-restore-functionality2026-05-17T23:15:10.000Zhttps://community.helixops.ai/s/article/Client-Management-OS-Deployment-Managing-Drivers-by-Model2026-05-17T23:15:10.000Zhttps://community.helixops.ai/s/article/Client-Management-SaaS-OnPrem-How-to-report-all-devices-with-a-specific-software-installed2026-05-17T23:15:09.000Zhttps://community.helixops.ai/s/article/BCM-Uninstall-Patch-operational-rule-is-not-working-on-Windows-10-system2026-05-17T23:15:04.000Zhttps://community.helixops.ai/s/article/Client-Management-Relay-Module-Configuration-using-Operational-rule2026-05-17T23:15:04.000Zhttps://community.helixops.ai/s/article/Client-Management-Email-Configuration-to-send-report2026-05-17T23:15:04.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-automatically-delete-devices-INCLUDES-VIDEO2026-05-17T23:15:03.000Zhttps://community.helixops.ai/s/article/Client-Management-REST-API-Device-deviceid-shutdown-shows-error-code-401-error-unauthorized-response-body-null2026-05-17T23:15:03.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-Collect-the-Disk-Serial-Number2026-05-17T23:15:02.000Zhttps://community.helixops.ai/s/article/Client-Management-Profile-Installation-Failed-error-when-enrolling-a-iPad-Device2026-05-17T23:15:02.000Zhttps://community.helixops.ai/s/article/Client-Management-How-a-Connected-Console-list-works2026-05-17T23:15:02.000Zhttps://community.helixops.ai/s/article/Client-Management-A-quick-overview-on-how-packages-and-patches-are-sent-to-the-target-devices2026-05-17T23:15:00.000Zhttps://community.helixops.ai/s/article/Client-Management-Adding-a-new-attribute-or-custom-field-to-Devices-using-Additional-Device-Attribute2026-05-17T23:14:59.000Zhttps://community.helixops.ai/s/ar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-relays2026-05-17T23:14:36.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-download-BMC-Client-Management-installer-from-bmc-com-support2026-05-17T23:14:35.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-enable-additional-verbose-logging-to-the-agent2026-05-17T23:14:35.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-deploy-or-reinstall-agents-that-are-in-the-WAN-No-VPN2026-05-17T23:14:35.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-deploy-an-agent-through-a-GPO2026-05-17T23:14:35.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-deploy-a-new-configuration-to-the-Windows-devices-relay-module2026-05-17T23:14:35.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-detect-poorly-scheduled-reoccurring-action-assignments-in-Client-Management2026-05-17T23:14:35.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-disable-the-web-interface-access-to-myapps-inventory-etc2026-05-17T23:14:34.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-execute-CMD-commands-using-Execute-program-step-in-the-operational-rule2026-05-17T23:14:34.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-export-and-import-objects-in-the-console2026-05-17T23:14:34.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-enroll-Apple-devices-in-BCM2026-05-17T23:14:34.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-extract-Surface-Pro-6-drivers-to-import-in-BCM2026-05-17T23:14:34.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-find-out-all-devices-of-different-locations-using-SQL-Free-query2026-05-17T23:14:33.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-find-the-Device-group-Populator2026-05-17T23:14:33.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-find-devices-on-which-a-certain-software-is-not-installed2026-05-17T23:14:33.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-find-your-BCM-serial-number2026-05-17T23:14:33.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-force-TLS-1-2-for-inter-agent-communications2026-05-17T23:14:32.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-fix-Unable-to-launch-the-application-error-while-launching-the-old-BCM-Java-Web-Start-Console-INCLUDES-VIDEO2026-05-17T23:14:32.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-get-sum-of-the-Physical-Memory-Capacity-by-device-in-report2026-05-17T23:14:31.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-import-the-BMC-Client-Management-License2026-05-17T23:14:31.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-Import-the-Reg-keys-using-Bat-script-file2026-05-17T23:14:31.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-identify-the-certiicate-authority-trusted-by-the-master2026-05-17T23:14:31.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-gather-information-for-Ivanti-with-DPDTrace2026-05-17T23:14:31.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-import-new-Operational-Rule-step2026-05-17T23:14:31.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-Identify-Devices-waiting-for-reboot-having-suspended-Patch-Module2026-05-17T23:14:31.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-Import-Devices-using-CSV-in-console2026-05-17T23:14:30.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-Install-the-BMC-Client-Management-Agent-on-Linux2026-05-17T23:14:30.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-improve-the-performance-of-Client-Management2026-05-17T23:14:30.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-import-a-device-from-a-csv-that-contains-its-host-id-and-a-random-name2026-05-17T23:14:30.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-know-which-modules-are-currently-loaded-on-BCM-agents2026-05-17T23:14:30.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-measure-the-fragmentation-on-indexes-on-a-Microsoft-SQL-Server-database2026-05-17T23:14:29.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-Install-the-Client-Management-Agent-on-a-System-that-will-be-Used-for-Imaging2026-05-17T23:14:29.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-manually-merge-a-device-with-another-device2026-05-17T23:14:29.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-list-by-compliance-rule-all-devices-that-are-not-evaluated2026-05-17T23:14:29.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-measure-the-fragmentation-on-indexes-on-an-Oracle-database2026-05-17T23:14:29.000Zhttps://community.helixops.ai/s/article/Client-Management-How-to-install-McAfee-Agent-on-Mac-OS-devices2026-05-17T23:14:29.000Zhttps://community.helixops.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ortals-to-Customize-Customer-Environment-in-Footprints-Service-Core-12-12026-05-17T23:10:32.000Zhttps://community.helixops.ai/s/article/Configure-Smart-Reporting-With-LDAP-Authentication2026-05-17T23:10:32.000Zhttps://community.helixops.ai/s/article/Configure-html-based-approval-email-template-for-native-digital-work-place-catalog-requests2026-05-17T23:10:31.000Zhttps://community.helixops.ai/s/article/Configure-the-TrueSight-10-Integration-Service-to-run-as-a-non-root-user2026-05-17T23:10:30.000Zhttps://community.helixops.ai/s/article/Inquira-KA4156882026-05-17T23:10:30.000Zhttps://community.helixops.ai/s/article/Inquira-KA3673832026-05-17T23:10:29.000Zhttps://community.helixops.ai/s/article/Inquira-KA3664922026-05-17T23:10:27.000Zhttps://community.helixops.ai/s/article/Configuring-How-To-URL-with-Google-URL-Shortener2026-05-17T23:10:27.000Zhttps://community.helixops.ai/s/article/Configuring-Global-Schedule-for-Live-Chat-Hours2026-05-17T23:10:27.000Zhttps://community.helixops.ai/s/article/Configuring-Gateway-VIS-Files-Parser-ETL-INCLUDES-VIDEO2026-05-17T23:10:26.000Zhttps://community.helixops.ai/s/article/Configuring-Oracle-Enterprise-Manager-OEM-ETL-for-Oracle-12c2026-05-17T23:10:26.000Zhttps://community.helixops.ai/s/article/Configuring-Remedy-for-use-with-the-Atrium-Orchestrator-ARS-Monitor-Adapter2026-05-17T23:10:25.000Zhttps://community.helixops.ai/s/article/Configuring-separate-escalation-pools-for-SLM-escalations2026-05-17T23:10:25.000Zhttps://community.helixops.ai/s/article/Configuring-notifications-for-Smart-IT2026-05-17T23:10:25.000Zhttps://community.helixops.ai/s/article/Configuring-Tomcat-8-5-on-Windows-and-Linux-Fresh-installation-and-upgrade2026-05-17T23:10:24.000Zhttps://community.helixops.ai/s/article/Configuring-Service-request-in-BMC-MyIT2026-05-17T23:10:24.000Zhttps://community.helixops.ai/s/article/Configuring-target-data-fields-from-Change-Management-in-SRM2026-05-17T23:10:24.000Zhttps://community.helixops.ai/s/article/Configuring-SRM-approvals-in-MyIT-Part-2-INCLUDES-VIDEO2026-05-17T23:10:24.000Zhttps://community.helixops.ai/s/article/Inquira-KA3591002026-05-17T23:10:21.000Zhttps://community.helixops.ai/s/article/Inquira-KA3891912026-05-17T23:10:21.000Zhttps://community.helixops.ai/s/article/Connect-with-Remedy-Data-Access-Model-Enhancements-in-9-1-and-Support-for-Hiearchical-Groups-Webinar2026-05-17T23:10:20.000Zhttps://community.helixops.ai/s/article/Connect-with-Remedy-21-02-Pre-release-Briefing-on-Upcoming-Enhancements-Webinar-Q-A2026-05-17T23:10:20.000Zhttps://community.helixops.ai/s/article/Connection-attempt-with-Integration-Service-HOSTNAME-IP-on-port-3183-will-be-ignored-due-to-invalid-key2026-05-17T23:10:19.000Zhttps://community.helixops.ai/s/article/Inquira-KA4100252026-05-17T23:10:18.000Zhttps://community.helixops.ai/s/article/Connecting-to-Midtier-fails-with-Page-cannot-be-displayed2026-05-17T23:10:18.000Zhttps://community.helixops.ai/s/article/Connections-could-not-be-acquired-from-the-underlying-database2026-05-17T23:10:16.000Zhttps://community.helixops.ai/s/article/Console-log-in-issue-service-is-not-ready-yet2026-05-17T23:10:11.000Zhttps://community.helixops.ai/s/article/Inquira-KA4311202026-05-17T23:10:07.000Zhttps://community.helixops.ai/s/article/Consuming-3rd-party-webservices-From-Remedy-Start-Here2026-05-17T23:10:07.000Zhttps://community.helixops.ai/s/article/Consuming-external-web-service-calls-go-out-twice2026-05-17T23:10:07.000Zhttps://community.helixops.ai/s/article/Contact-fields-with-View-permission-for-Default-User-role-not-populated-when-email-sent-by-person-with-Contact-record-in-Address-Book2026-05-17T23:10:06.000Zhttps://community.helixops.ai/s/article/Consuming-SOAP-web-service-is-giving-error-Transport-error-2012026-05-17T23:10:06.000Zhttps://community.helixops.ai/s/article/Copy-Incident-Information-to-Surveys2026-05-17T22:58:15.000Zhttps://community.helixops.ai/s/article/Copy-Change-function-including-a-Task-whose-original-Assignee-is-no-longer-a-member-of-specified-Support-Group-results-in-error-and-does-not-copy-the-task2026-05-17T22:58:15.000Zhttps://community.helixops.ai/s/article/Inquira-KA4145692026-05-17T22:58:14.000Zhttps://community.helixops.ai/s/article/Inquira-KA4196872026-05-17T22:58:13.000Zhttps://community.helixops.ai/s/article/Correlation-Analysis-with-Load-vs-Load-TrueSight-Capacity-Optimization-INCLUDES-VIDEO2026-05-17T22:58:09.000Zhttps://community.helixops.ai/s/article/CORS-support-in-Track-It-Web-Services-API2026-05-17T22:58:08.000Zhttps://community.helixops.ai/s/article/Could-not-allocate-space-for-object-Table-Name-in-database-Database-Name-because-the-Primary-file-group-is-full2026-05-17T22:58:06.000Zhttps://community.helixops.ai/s/article/Could-not-allocate-a-new-page-for-database-TEMPDB-because-of-insufficient-disk-space-in-filegroup-DEFAULT2026-05-17T22:58:06.000Zhttps://community.helixops.ai/s/article/Could-not-connect-to-AD-server-unable-to-find-valid-certification-path-to-requested-target2026-05-17T22:58:05.000Zhttps://c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all-fails-if-the-Demo-dwpadmin-password-starts-with-an-sign2026-05-17T22:53:31.000Zhttps://community.helixops.ai/s/article/Digital-Workplace-Catalog-How-to-parse-JSON-variables-in-MyIT-SB-Workflows2026-05-17T22:53:27.000Zhttps://community.helixops.ai/s/article/Digital-Workplace-Icons-missing-in-Category-and-Requests-properties2026-05-17T22:53:27.000Zhttps://community.helixops.ai/s/article/Digital-Workplace-DWP-Catalog-Banners-created-in-the-DWP-Catalog-are-not-visible-to-End-Users-of-DWP2026-05-17T22:53:25.000Zhttps://community.helixops.ai/s/article/DWP-From-DWP-IOS-app-when-we-click-on-any-email-id-on-SRD-it-does-not-open-the-outlook2026-05-17T22:53:25.000Zhttps://community.helixops.ai/s/article/Digital-WorkPlace-Link-to-Knowledge-Article-Approval-do-not-work-under-My-Activites-Approval-Section2026-05-17T22:53:25.000Zhttps://community.helixops.ai/s/article/Direct-URL-to-DWP-Catalog-services-for-20082026-05-17T22:53:23.000Zhttps://community.helixops.ai/s/article/Directory-Importer-log-shows-The-user-has-insufficient-access-rights2026-05-17T22:53:22.000Zhttps://community.helixops.ai/s/article/Direct-URL-to-REQ-does-not-work-in-DigitalWorkPlace-MyIT2026-05-17T22:53:22.000Zhttps://community.helixops.ai/s/article/Direct-URL-to-open-form-in-Smart-IT2026-05-17T22:53:22.000Zhttps://community.helixops.ai/s/article/Directory-Importer-creates-duplicate-users-or-technicians-if-the-previously-imported-AD-accounts-were-deleted-and-recreated-later2026-05-17T22:53:21.000Zhttps://community.helixops.ai/s/article/Directory-Importers-Field-Mapping-values-dont-show-all-available-directory-attributes-when-using-Novell-eDirectory2026-05-17T22:53:21.000Zhttps://community.helixops.ai/s/article/Directory-Importer-fails-to-import-some-requestor-and-skips-to-update-of-existing-requestors-in-Track-It-20-xx2026-05-17T22:53:21.000Zhttps://community.helixops.ai/s/article/Inquira-KA3711112026-05-17T22:53:20.000Zhttps://community.helixops.ai/s/article/0001474402026-05-17T22:53:20.000Zhttps://community.helixops.ai/s/article/Inquira-KA3256582026-05-17T22:53:17.000Zhttps://community.helixops.ai/s/article/Disable-Work-Log-entries-created-from-Smart-IT-on-ITSM-side2026-05-17T22:53:16.000Zhttps://community.helixops.ai/s/article/Inquira-KA3491392026-05-17T22:53:15.000Zhttps://community.helixops.ai/s/article/Inquira-KA4065762026-05-17T22:53:14.000Zhttps://community.helixops.ai/s/article/Disaster-Recovery-Best-Practices-for-TrueSight-Capacity-Optimization-TSCO2026-05-17T22:53:13.000Zhttps://community.helixops.ai/s/article/Discover-How-to-Upgrade-a-Windows-Proxy-Manager2026-05-17T22:53:12.000Zhttps://community.helixops.ai/s/article/an-sql-test-credential-fails-on-FATAL-no-pg-hba-conf-entry-for-host-with-an-uploaded-postgresql-driver-and-a-special-connect-string2026-05-17T22:53:10.000Zhttps://community.helixops.ai/s/article/Discovery-How-do-Oracle-Licensing-Changes-Affect-BMC-Products-using-Java-82026-05-17T22:53:08.000Zhttps://community.helixops.ai/s/article/Discovery-A-Host-has-no-related-DiskDrive2026-05-17T22:52:56.000Zhttps://community.helixops.ai/s/article/Discovery-an-SNMP-device-crashes-when-it-is-scanned2026-05-17T22:52:55.000Zhttps://community.helixops.ai/s/article/Discovery-Windows-account-locked-when-scanning-a-linux-unix-device2026-05-17T22:52:45.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-collect-Pool-and-Record-data-to-replay-a-discovery-scan-for-troubleshooting-purposes-INCLUDES-VIDEO2026-05-17T22:52:37.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-measure-the-hourly-scan-rate2026-05-17T22:52:36.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-move-the-credentials-from-1-appliance-to-another-one2026-05-17T22:52:36.000Zhttps://community.helixops.ai/s/article/Discovery-Setup-and-Configuration-not-importing-into-Remedyforce-CMDB2026-05-17T22:52:35.000Zhttps://community.helixops.ai/s/article/Discovery-scanning-of-a-network-device-i-e-a-Cisco-switch-is-taking-a-long-time-to-complete2026-05-17T22:52:34.000Zhttps://community.helixops.ai/s/article/Discovery-UI-shows-Error-400-when-opening-Multiple-Tabs2026-05-17T22:52:34.000Zhttps://community.helixops.ai/s/article/Discovery-UI-getting-401-errors-returned-from-Rest-API2026-05-17T22:52:34.000Zhttps://community.helixops.ai/s/article/Discovery-A-cluster-TKU-upgrade-stays-stuck2026-05-17T22:52:32.000Zhttps://community.helixops.ai/s/article/Discovery-Error-in-action-tpl-model-create-node-after-a-TKU-ugprade-failure2026-05-17T22:52:32.000Zhttps://community.helixops.ai/s/article/After-adding-the-IP-address-of-a-device-to-an-exclude-range-the-device-still-appears-to-be-scanned2026-05-17T22:52:30.000Zhttps://community.helixops.ai/s/article/Are-VMware-snapshots-a-supported-method-to-backup-a-Discovery-appliance2026-05-17T22:52:30.000Zhttps://community.helixops.ai/s/article/Discovery-Error-while-trying-to-start-the-model-service-Error-Database-compaction-Purge-is-running-pid-xxxxxx2026-05-17T22:52:26.000Zhttps://community.helixops.ai/s/article/Error-during-CMDB-sync-or-resync-ERROR-44898-The-Company-is-not-valid-Please-select-the-Company-from-the-menu-provided2026-05-17T22:52:25.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-determine-if-CMDB-Sync-is-healthy2026-05-17T22:52:24.000Zhttps://community.helixops.ai/s/article/How-much-space-is-needed-for-a-backup-Does-the-backup-partition-have-to-be-bigger-than-the-uncompressed-backup-size2026-05-17T22:52:24.000Zhttps://community.helixops.ai/s/article/Discovery-Is-creating-additional-Operating-System-user-accounts-on-the-Discovery-Appliance-supported2026-05-17T22:52:21.000Zhttps://community.helixops.ai/s/article/Discovery-Is-it-supported-to-install-the-rsyslog-GnuTLS-plugin-lmnsd-gtls-on-the-appliance-to-redirect-OS-level-log-to-remote-server2026-05-17T22:52:19.000Zhttps://community.helixops.ai/s/article/Discovery-NoAccess-Network-Device-identification-failure-no-mac-addresses-when-trying-to-scan-a-Network-Device2026-05-17T22:52:18.000Zhttps://community.helixops.ai/s/article/Discovery-Vcenter-Scan-fails-with-ECA-Error-RuleError-on-rule-tpl-defn-vCenter-Funcs-fn-create-cluster-body-6-due-to-Error-while-executing-a-rule--TypeError-NoneType-object-is-not-iterable2026-05-17T22:52:15.000Zhttps://community.helixops.ai/s/article/Discovery-No-entry-in-the-NameService-in-the-baseline2026-05-17T22:52:11.000Zhttps://community.helixops.ai/s/article/Discovery-syntax-error-around-a-search-when-activating-a-custom-syncmapping2026-05-17T22:52:10.000Zhttps://community.helixops.ai/s/article/Discovery-oom-killer-in-var-log-messages2026-05-17T22:52:10.000Zhttps://community.helixops.ai/s/article/Large-reasoning-persist-pq-files-have-caused-an-appliance-to-run-out-of-disk-space-in-the-usr-filesystem2026-05-17T22:52:08.000Zhttps://community.helixops.ai/s/article/A-credential-test-fails-with-Unable-to-determine-open-ports-for-ip-but-a-scan-of-the-same-IP-succeeds2026-05-17T22:52:07.000Zhttps://community.helixops.ai/s/article/A-credential-test-or-scan-of-Photon-OS-or-Core-OS-via-SSH-times-out2026-05-17T22:52:06.000Zhttps://community.helixops.ai/s/article/Inquira-KA4161702026-05-17T22:52:05.000Zhttps://community.helixops.ai/s/article/Discovery-A-linux-scan-fails-with-unexpected-characters-printed-in-the-session-log2026-05-17T22:52:05.000Zhttps://community.helixops.ai/s/article/A-MSSQL-JDBC-connection-fails-with-Unable-to-open-a-connection-to-the-database-Login-failed-The-login-is-from-an-untrusted-domain-and-cannot-be-used-with-Windows-authentication2026-05-17T22:52:04.000Zhttps://community.helixops.ai/s/article/Discovery-A-Security-scan-reports-file-smb3structs-py-created-and-renamed-as-ADDM-Remote-Query-Service-v2-on-windows-server2026-05-17T22:52:03.000Zhttps://community.helixops.ai/s/article/Discovery-A-scan-fails-with-Skipped-UnsupportedDevice2026-05-17T22:52:03.000Zhttps://community.helixops.ai/s/article/Discovery-the-scan-fails-with-the-error-Unable-to-get-the-deviceinfo-TIMEOUT-after-30-minutes2026-05-17T22:52:03.000Zhttps://community.helixops.ai/s/article/A-scan-of-a-supported-SNMP-device-fails-with-Skipped-Unsupported-device-and-NoAccessMethod-in-getMacAddresses-A-device-capture-fails-with-SNMP-request-timed-out2026-05-17T22:52:03.000Zhttps://community.helixops.ai/s/article/A-single-host-fails-with-CMDB-sync-error-120039-The-operation-violates-the-cardinality-constraint-of-the-relationship2026-05-17T22:52:02.000Zhttps://community.helixops.ai/s/article/A-scan-of-cloned-VM-s-results-in-Skipped-Optimized-on-Initial-Scan-VM-s-have-the-same-UUID-and-serial-number2026-05-17T22:52:02.000Zhttps://community.helixops.ai/s/article/A-scan-of-a-Windows-server-fails-with-Access-is-denied-The-credential-works-with-wmic-but-a-Discovery-credential-test-fails2026-05-17T22:52:01.000Zhttps://community.helixops.ai/s/article/A-new-SaaM-model-definition-is-missing-many-nodes-Visualization-limit-was-exceeded-by-selecting-100-SI-s-to-create-the-model2026-05-17T22:52:01.000Zhttps://community.helixops.ai/s/article/A-Windows-server-scan-shows-ECA-error-RuleError-on-rule-rule-name-due-to-Error-in-action-action-name-Address-IP-address-does-not-belong-to-device-valid-addresses-IP-address-IP-address2026-05-17T22:52:00.000Zhttps://community.helixops.ai/s/article/Discovery-A-WMI-scan-or-wmic-fails-with-an-error-starting-with-0x800-INCLUDES-VIDEO2026-05-17T22:52:00.000Zhttps://community.helixops.ai/s/article/Discovery-UNIX-account-locked-during-scans2026-05-17T22:51:59.000Zhttps://community.helixops.ai/s/article/After-a-root-node-key-import-rescan-the-root-node-keys-for-Devices-with-no-DA-IP-NIC-are-never-deleted2026-05-17T22:51:58.000Zhttps://community.helixops.ai/s/article/Cannot-add-more-consolidators-to-a-scanning-appliance2026-05-17T22:51:58.000Zhttps://community.helixops.ai/s/article/After-changing-the-IP-addresses-for-cluster-members-services-will-no-longer-start2026-05-17T22:51:56.000Zhttps://community.helixops.ai/s/article/After-deploying-a-new-Discovery-appliance-user-can-not-login-to-the-command-line-using-the-tideway-user2026-05-17T22:51:56.000Zhttps://community.helixops.ai/s/article/After-running-tw-root-node-key-import-and-doing-a-resync-many-CIs-are-duplicated-in-the-CMDB-instead-of-being-updated2026-05-17T22:51:54.000Zhttps://community.helixops.ai/s/article/After-upgrade-from-12-2-0-1-to-12-2-0-2-RSSO-integration-page-shows-RSSO-security-error-Unexpected-error-communicating-with-the-RSSO-server-Could-not-find-a-suitable-TLS-CA-certificate-bundle-invalid-path-usr-tideway-etc-rsso-ca-bundle2026-05-17T22:51:54.000Zhttps://community.helixops.ai/s/article/After-upgrading-to-21-3-a-Linux-server-scan-fails-with-the-ECA-Error-RuleError-on-rule-discover-result-requested-due-to-Error-in-action-discover-processRequest2026-05-17T22:51:52.000Zhttps://community.helixops.ai/s/article/Discovery-After-upgrading-Windows-Proxy-to-23-3-service-fails-with-Windows-could-not-start-the-BMC-Discovery-on-Local-Computer2026-05-17T22:51:50.000Zhttps://community.helixops.ai/s/article/Discovery-getDeviceInfo-fails-on-the-script-error-Ambiguity-in-determining-device-kind-falling-back-to-unsupported-device2026-05-17T22:51:50.000Zhttps://community.helixops.ai/s/article/All-scans-fail-stall-outbound-traffic-from-appliance-is-restricted-ping-fails-with-message-ping-sendmsg-Operation-not-permitted-CMDB-sync-connection-is-broken2026-05-17T22:51:50.000Zhttps://community.helixops.ai/s/article/AWS-Cloud-SSM-scan-of-Windows-server-with-fails-with-Operating-system-not-supported-on-these-endpoints2026-05-17T22:51:49.000Zhttps://community.helixops.ai/s/article/Unexpected-NoResponse-and-or-DroppedEndpoint-nodes-when-scanning-a-large-IP-range-Scanning-a-single-IP-is-successful2026-05-17T22:51:49.000Zhttps://community.helixops.ai/s/article/Inquira-KA3211732026-05-17T22:51:48.000Zhttps://community.helixops.ai/s/article/SNMP-credential-test-succeeds-but-device-discovery-fails-with-No-Access-Session-results-show-status-message-No-Data2026-05-17T22:51:48.000Zhttps://community.helixops.ai/s/article/Discovery-Appliance-monitoring-via-SNMP-traps2026-05-17T22:51:47.000Zhttps://community.helixops.ai/s/article/Is-discovery-of-vCenter-tags-supported2026-05-17T22:51:44.000Zhttps://community.helixops.ai/s/article/AWS-credential-test-fails-with-error-EOF-occurred-in-violation-of-protocol-ssl-c-11232026-05-17T22:51:42.000Zhttps://community.helixops.ai/s/article/Discovery-Azure-Credential-test-fails-with-Failed-to-get-dynamic-parameter-subscriptionId-Azure-Subscriptions-ListAll-HTTPSConnectionPool-host-login-windows-net-port-443-Max-retries-exceeded-with-url2026-05-17T22:51:41.000Zhttps://community.helixops.ai/s/article/Discovery-Backup-to-a-Windows-share-or-SMB-share-on-a-Linux-Samba-server-fails-on-verification-with-unexpected-end-of-stream-INCLUDES-VIDEO2026-05-17T22:51:39.000Zhttps://community.helixops.ai/s/article/What-is-the-best-practice-to-minimize-the-maintenance-cost-of-customizing-a-TKU-pattern2026-05-17T22:51:38.000Zhttps://community.helixops.ai/s/article/Best-practices-for-custom-TPL-patterns-and-syncmappings2026-05-17T22:51:38.000Zhttps://community.helixops.ai/s/article/Discovery-Best-Practices-and-FAQs-for-Technology-Knowledge-Updates-TKU-EDP-and-Storage-TKU2026-05-17T22:51:38.000Zhttps://community.helixops.ai/s/article/Best-practices-for-steps-to-take-before-and-after-running-tw-model-wipe-or-tw-model-init-to-reset-the-Discovery-datastore2026-05-17T22:51:37.000Zhttps://community.helixops.ai/s/article/Discovery-Best-Practices-for-managing-the-BMC-ADDM-dataset2026-05-17T22:51:37.000Zhttps://community.helixops.ai/s/article/Discovery-Bulk-export-application-model-definitions-failed-with-error-502-Error-Service-Temporarily-Overloaded2026-05-17T22:51:36.000Zhttps://community.helixops.ai/s/article/Discovery-Can-we-add-Candidate-Software-Instance-directly-to-model2026-05-17T22:51:35.000Zhttps://community.helixops.ai/s/article/Discovery-Can-an-AD-Proxy-discover-Windows-servers-from-two-domains-which-do-not-have-trust-relationship2026-05-17T22:51:35.000Zhttps://community.helixops.ai/s/article/Can-we-scan-with-non-default-SSH-and-SNMP-ports2026-05-17T22:51:33.000Zhttps://community.helixops.ai/s/article/Can-Discovery-scan-software-deployed-inside-a-Docker-container-Why-are-some-attributes-nodes-info-missing-i-e-version2026-05-17T22:51:33.000Zhttps://community.helixops.ai/s/article/Can-offline-compaction-be-executed-if-the-Appliance-db-data-is-more-than-90-occupied2026-05-17T22:51:32.000Zhttps://community.helixops.ai/s/article/Can-the-datastore-transaction-files-in-usr-tideway-var-tideway-db-logs-be-deleted-to-save-disk-space2026-05-17T22:51:32.000Zhttps://community.helixops.ai/s/article/Discovery-Can-the-Sensitive-Data-filters-in-BMC-Discovery-be-used-for-Discovered-Registry-Values-Discovered-Command-Result-and-Restful-API-functions2026-05-17T22:51:31.000Zhttps://community.helixops.ai/s/article/Can-t-add-swap-partition-after-moving-datastore-to-new-disk2026-05-17T22:51:29.000Zhttps://community.helixops.ai/s/article/Cannot-discover-volume-information-on-Netapp-ONTAP-version-9-0P2-and-9-12026-05-17T22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out-snmp-scans2026-05-17T22:50:49.000Zhttps://community.helixops.ai/s/article/Discovery-Filesystem-information-is-not-discovered-for-RancherOS2026-05-17T22:50:48.000Zhttps://community.helixops.ai/s/article/For-Windows-WMI-discovery-is-it-necessary-to-open-DCOM-ports-49152-655352026-05-17T22:50:45.000Zhttps://community.helixops.ai/s/article/How-does-incremental-resync-work-what-does-the-link-for-CIs-awaiting-incremental-resync-provide2026-05-17T22:50:44.000Zhttps://community.helixops.ai/s/article/Inquira-KA3580972026-05-17T22:50:42.000Zhttps://community.helixops.ai/s/article/Discovery-Heath-issues-when-starting-AWS-scans2026-05-17T22:50:41.000Zhttps://community.helixops.ai/s/article/Hitachi-VSP-G-Series-Storage-Systems-are-not-discovered2026-05-17T22:50:41.000Zhttps://community.helixops.ai/s/article/Hosts-are-not-created-after-uploading-scanner-file-to-appliance2026-05-17T22:50:40.000Zhttps://community.helixops.ai/s/article/Inquira-KA3565462026-05-17T22:50:40.000Zhttps://community.helixops.ai/s/article/Discovery-How-are-CIs-deleted-in-ServiceNow-once-the-respective-nodes-are-aged-out-in-Discovery2026-05-17T22:50:39.000Zhttps://community.helixops.ai/s/article/Discovery-How-can-I-get-a-Discovery-license-key2026-05-17T22:50:38.000Zhttps://community.helixops.ai/s/article/How-are-CI-s-marked-as-deleted-and-removed-in-Discovery-and-CMDB2026-05-17T22:50:38.000Zhttps://community.helixops.ai/s/article/Discovery-Hosts-that-are-no-more-scanned-never-age-out2026-05-17T22:50:38.000Zhttps://community.helixops.ai/s/article/Inquira-KA4304422026-05-17T22:50:37.000Zhttps://community.helixops.ai/s/article/The-virtual-flag-in-the-Discovery-UI-is-either-Yes-or-Not-Set-How-does-Discovery-determine-if-a-host-is-virtual-or-physicalThe-Virtual-flag-in-the-Discovery-UI-is-either-Yes-or-Not-Set-How-does-Discovery-determine-if-a-host-is-virtual-or-physical2026-05-17T22:50:36.000Zhttps://community.helixops.ai/s/article/ADDM-Datastore-space-tuning-for-Discovery2026-05-17T22:50:36.000Zhttps://community.helixops.ai/s/article/Discovery-How-does-the-compaction-work-INCLUDES-VIDEO2026-05-17T22:50:36.000Zhttps://community.helixops.ai/s/article/Inquira-KA4142552026-05-17T22:50:36.000Zhttps://community.helixops.ai/s/article/How-is-the-relationship-between-an-ESX-server-and-its-hosted-VMs-created2026-05-17T22:50:35.000Zhttps://community.helixops.ai/s/article/How-is-the-link-created-between-a-host-and-its-provisioned-storage2026-05-17T22:50:35.000Zhttps://community.helixops.ai/s/article/Discovery-nmap-use-configuration-and-options2026-05-17T22:50:34.000Zhttps://community.helixops.ai/s/article/Discovery-How-licenses-are-calculated-in-Administration-Licensing2026-05-17T22:50:33.000Zhttps://community.helixops.ai/s/article/Discovery-Host-Device-identity-algorithm-unique-scoring-duplicates-devices-merged-into-other-devices-hosts-merged2026-05-17T22:50:33.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-bypass-RSSO-HSSO-for-login-to-Discovery2026-05-17T22:50:31.000Zhttps://community.helixops.ai/s/article/How-to-change-existing-standalone-consolidation-and-scanning-appliances-into-clusters2026-05-17T22:50:31.000Zhttps://community.helixops.ai/s/article/How-to-check-if-when-a-datastore-compaction-was-executed2026-05-17T22:50:29.000Zhttps://community.helixops.ai/s/article/How-to-check-what-TLS-SSL-ciphers-are-enabled-and-if-a-connection-is-possible2026-05-17T22:50:29.000Zhttps://community.helixops.ai/s/article/How-to-check-that-an-LDAP-user-can-authenticate-using-an-independent-tool2026-05-17T22:50:29.000Zhttps://community.helixops.ai/s/article/How-to-check-the-status-of-the-appliance-to-see-if-the-expected-services-are-actually-running2026-05-17T22:50:28.000Zhttps://community.helixops.ai/s/article/BMC-Discovery-Cluster-Compaction2026-05-17T22:50:28.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-configure-https-with-a-pfx-generated-by-a-third-party-tool2026-05-17T22:50:27.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-count-the-number-of-nodes-destroyed-but-not-yet-purged2026-05-17T22:50:27.000Zhttps://community.helixops.ai/s/article/How-to-create-a-new-swap-partition-for-the-Discovery-appliance-using-tw-disk-utils-and-how-to-remove-an-unused-swap-partition2026-05-17T22:50:26.000Zhttps://community.helixops.ai/s/article/How-to-deactivate-a-pattern-module-from-the-Discovery-command-line2026-05-17T22:50:25.000Zhttps://community.helixops.ai/s/article/Concurrent-logins-allowed-for-Discovery-UI-users2026-05-17T22:50:24.000Zhttps://community.helixops.ai/s/article/How-to-determine-the-OS-type-version-and-OS-Upgrade-version-of-Discovery2026-05-17T22:50:24.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-differentiate-which-stack-member-is-stack-master-in-CMDB2026-05-17T22:50:23.000Zhttps://community.helixops.ai/s/article/Discovery-How-to-discover-Cisco-ACI-devices2026-05-17T22:50:22.000Zhttps://community.helixops.ai/s/article/How-to-capture-an-application-model-dump-using-tw-dump-model-history2026-05-17T22:50:21.00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mmunity.helixops.ai/s/article/snmpwalk-ignores-timeout-parameter2026-05-17T22:49:44.000Zhttps://community.helixops.ai/s/article/Is-discovery-of-Oracle-Engineering-Systems-such-as-Exalogic-Exadata-and-SuperCluster-supported2026-05-17T22:49:37.000Zhttps://community.helixops.ai/s/article/Discovery-Is-EOL-synchronization-supported-in-CMDB2026-05-17T22:49:36.000Zhttps://community.helixops.ai/s/article/Is-it-possible-to-change-the-UI-and-or-SSH-login-banner2026-05-17T22:49:35.000Zhttps://community.helixops.ai/s/article/Discovery-Is-it-possible-to-discover-of-Cisco-Catalyst-Center-formely-known-as-Cisco-DNA-appliance2026-05-17T22:49:31.000Zhttps://community.helixops.ai/s/article/Is-it-possible-to-discover-SSL-TLS-certificates-and-sync-them-to-CMDB2026-05-17T22:49:30.000Zhttps://community.helixops.ai/s/article/Is-it-possible-to-discover-VMWare-Photon-OS-endpoints-and-classify-them-as-VMWare-Photon-Operating-System2026-05-17T22:49:29.000Zhttps://community.helixops.ai/s/article/Discovery-Is-it-possible-to-identify-the-exclude-range-responsible-for-a-dropped-ip2026-05-17T22:49:28.000Zhttps://community.helixops.ai/s/article/Discovery-Is-it-possible-to-integrate-Discovery-On-Premise-Appliance-with-Helix-SSO-deployed-in-SAAS2026-05-17T22:49:27.000Zhttps://community.helixops.ai/s/article/ADDM-Is-it-possible-to-recover-locked-tideway-or-root-account-on-a-STIG-enforced-appliance2026-05-17T22:49:27.000Zhttps://community.helixops.ai/s/article/Is-it-possible-to-move-or-delete-some-datastore-files-to-clear-disk-space-to-run-offline-compaction2026-05-17T22:49:27.000Zhttps://community.helixops.ai/s/article/Discovery-Is-it-possible-to-minimize-optimize-the-size-the-Discovery-datastore2026-05-17T22:49:26.000Zhttps://community.helixops.ai/s/article/Discovery-Is-it-possible-to-remove-the-limit-of-10-000-records-returned-at-one-time-by-the-REST-API-in-Discovery2026-05-17T22:49:26.000Zhttps://community.helixops.ai/s/article/Is-it-possible-to-schedule-scans-using-a-Rest-API-call2026-05-17T22:49:25.000Zhttps://community.helixops.ai/s/article/Is-Kerberos-authentication-supported-for-discovery-target-logins2026-05-17T22:49:24.000Zhttps://community.helixops.ai/s/article/Discovery-Is-the-algorithm-ED25519-supported-by-Discovery2026-05-17T22:49:22.000Zhttps://community.helixops.ai/s/article/Discovery-Is-the-discovery-of-network-device-F5-VELOS-with-SysobjectID-1-3-6-1-4-1-24961-supported2026-05-17T22:49:20.000Zhttps://community.helixops.ai/s/article/Discovery-Kubernetes-API-scanning-fails-with-error-configmaps-is-forbidden-User-system-serviceaccount-default-discovery-cannot-list-resource-configmaps-in-API-group-at-the-cluster-scope2026-05-17T22:49:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA4235772026-05-17T22:49:09.000Zhttps://community.helixops.ai/s/article/Message-Missing-Classes-The-following-classes-are-not-defined-in-the-CMDB-and-will-therefore-be-filtered-out-BMC-RelatedTo-on-CMDB-Sync-status-page2026-05-17T22:49:06.000Zhttps://community.helixops.ai/s/article/Manually-configured-Search-Domains-in-Name-Resolution-disappear-on-reboot2026-05-17T22:49:06.000Zhttps://community.helixops.ai/s/article/Inquira-KA3462842026-05-17T22:49:05.000Zhttps://community.helixops.ai/s/article/Discovery-Missing-EOS-EOL-EOES-dates2026-05-17T22:49:04.000Zhttps://community.helixops.ai/s/article/Discovery-Missing-link-between-a-Linux-virtual-Host-and-its-Virtual-Machine-hypervisor-ESX-Host2026-05-17T22:49:04.000Zhttps://community.helixops.ai/s/article/Why-are-processor-CPU-details-missing-when-a-host-is-discovered-using-a-standalone-scanning-tool2026-05-17T22:49:03.000Zhttps://community.helixops.ai/s/article/Discovery-Missing-relationship-between-SNMPManagedDevice-and-VirtualMachine-hosted-in-Cloud2026-05-17T22:49:02.000Zhttps://community.helixops.ai/s/article/Discovery-Missing-SoftwareInstance-Dell-Compellent-Storage-System2026-05-17T22:49:01.000Zhttps://community.helixops.ai/s/article/Netscaler-VPX-Discovery-does-not-discover-the-relations-between-Loadbalancer-Service-and-Loadbalancer-Pool-if-there-are-Content-Switch-Actions-configured-in-Netscaler-VPX2026-05-17T22:48:58.000Zhttps://community.helixops.ai/s/article/Discovery-No-StorageDevice-linked-to-the-scanning-IBM-Storwize-V7000-Storage-System-node2026-05-17T22:48:56.000Zhttps://community.helixops.ai/s/article/Not-all-scanned-data-SI-version-DB-details-etc-is-getting-consolidated-Message-Request-for-information-not-part-of-the-consolidated-data-reported-for-discovery-runCommand-method2026-05-17T22:48:55.000Zhttps://community.helixops.ai/s/article/NULL-values-in-CMDB-for-manufacturer-name-version-number-market-version2026-05-17T22:48:55.000Zhttps://community.helixops.ai/s/article/On-the-consolidation-appliance-the-usr-partition-is-saturated-by-files-in-usr-tideway-var-persist-consolidation2026-05-17T22:48:53.000Zhttps://community.helixops.ai/s/article/Discovery-OpenJDK-Virtual-Machine-Runtime-environment-is-incorrectly-discovered-as-Oracle-Java-platform-Runtime-environment-node2026-05-17T22:48: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s://community.helixops.ai/s/article/Error-51001-occurs-while-submitting-Service-Request2026-05-17T22:38:35.000Zhttps://community.helixops.ai/s/article/ERROR-623-when-trying-to-generate-the-token-using-RESTAPI-for-DWP-Catalog-URL2026-05-17T22:38:34.000Zhttps://community.helixops.ai/s/article/ERROR-8760-Cannot-establish-a-network-connection-to-the-AR-System-Plugin-server2026-05-17T22:38:34.000Zhttps://community.helixops.ai/s/article/Inquira-KA3674882026-05-17T22:38:34.000Zhttps://community.helixops.ai/s/article/Error-9217-launching-Smart-Report-Console-from-Remedy2026-05-17T22:38:33.000Zhttps://community.helixops.ai/s/article/ARERR9369-Function-not-supported-Also-displayed-as-Run-Process-Function-Not-Supported2026-05-17T22:38:33.000Zhttps://community.helixops.ai/s/article/RF-263832026-05-17T22:38:31.000Zhttps://community.helixops.ai/s/article/Error-This-incident-is-closed-Reopen-the-incident-to-modify-it-in-Remedyforce2026-05-17T22:38:31.000Zhttps://community.helixops.ai/s/article/ERROR-The-specified-plug-in-does-not-exist-BMC-FILTERAPI-NORM-ENGINE2026-05-17T22:38:31.000Zhttps://community.helixops.ai/s/article/RF-243912026-05-17T22:38:30.000Zhttps://community.helixops.ai/s/article/RF-247382026-05-17T22:38:30.000Zhttps://community.helixops.ai/s/article/RF-258012026-05-17T22:38:29.000Zhttps://community.helixops.ai/s/article/Error-adding-People-Used-By-relationship-to-a-Service-CI2026-05-17T22:38:29.000Zhttps://community.helixops.ai/s/article/Error-ARERR-90-displays-when-creating-a-report-in-AR-System-Server-Report-Console2026-05-17T22:38:27.000Zhttps://community.helixops.ai/s/article/Error-Attempting-to-Collect-Remedyforce-Debug-Logs-Error-Having-an-active-trace-flag-triggers-debug-logging2026-05-17T22:38:26.000Zhttps://community.helixops.ai/s/article/Inquira-KA3575692026-05-17T22:38:26.000Zhttps://community.helixops.ai/s/article/Error-at-TSPS-logon-screen-Not-possible-to-define-realm-for-application-domain2026-05-17T22:38:25.000Zhttps://community.helixops.ai/s/article/AI-diserver-java-process-is-not-getting-started2026-05-17T22:38:25.000Zhttps://community.helixops.ai/s/article/Error-Closing-Incidents-from-the-Remedyforce-Console-Error-The-Dependent-Picklist-Closure-Category-Requires-its-Controlling-Field-Incident-Type-to-be-Present-on-the-Page2026-05-17T22:38:23.000Zhttps://community.helixops.ai/s/article/RF-254332026-05-17T22:38:22.000Zhttps://community.helixops.ai/s/article/RF-258652026-05-17T22:38:22.000Zhttps://community.helixops.ai/s/article/Inquira-KA4223372026-05-17T22:38:22.000Zhttps://community.helixops.ai/s/article/Error-consuming-Remedy-web-service-AxisFault-ARERR-9280-A-failure-occurred-because-the-name-of-the-server-xxx-is-not-in-the-list-of-valid-mid-tier-servers2026-05-17T22:38:21.000Zhttps://community.helixops.ai/s/article/Inquira-KA3514092026-05-17T22:38:21.000Zhttps://community.helixops.ai/s/article/RF-243062026-05-17T22:38:20.000Zhttps://community.helixops.ai/s/article/Error-This-user-is-a-portal-administrator-and-must-have-a-profile-with-the-Edit-Self-Service-Users-permission-while-creating-Category-in-Remedyforce2026-05-17T22:38:20.000Zhttps://community.helixops.ai/s/article/RF-262102026-05-17T22:38:19.000Zhttps://community.helixops.ai/s/article/RF-243422026-05-17T22:38:19.000Zhttps://community.helixops.ai/s/article/Error-Creating-Tickets-Could-not-write-JSON-Null-key-for-a-Map-not-allowed-in-JSON2026-05-17T22:38:19.000Zhttps://community.helixops.ai/s/article/Error-during-upgrade-of-Smart-IT-1-6-UX-Patch-ERROR-8703-Bad-attachment-size-SMARTIT-FreshContent-1-6-00-xml2026-05-17T22:38:12.000Zhttps://community.helixops.ai/s/article/RF-261882026-05-17T22:38:11.000Zhttps://community.helixops.ai/s/article/Error-in-Incoming-Messages-Notifications2026-05-17T22:38:11.000Zhttps://community.helixops.ai/s/article/Error-during-processing-ARERR-9241-92412026-05-17T22:38:11.000Zhttps://community.helixops.ai/s/article/Error-Email-Received-with-Error-Message-554-5-4-7-Internal-Exceeded-Max-Time-Without-Delivery-in-Remedyforce2026-05-17T22:38:10.000Zhttps://community.helixops.ai/s/article/Inquira-KA3644982026-05-17T22:38:07.000Zhttps://community.helixops.ai/s/article/Error-from-Salesforce-when-Sending-Email-for-Processing-into-a-Remedyforce-Incident-Error-Host-or-Domain-Name-Not-Found2026-05-17T22:38:06.000Zhttps://community.helixops.ai/s/article/RF-258232026-05-17T22:38:06.000Zhttps://community.helixops.ai/s/article/Error-Handling-of-AROutput-step-not-working-properly2026-05-17T22:38:06.000Zhttps://community.helixops.ai/s/article/Error-HTTP-500-An-invalid-domain-xxxx-com-was-specified-for-this-cookie-is-presented-on-login-Remedy-AR-System-Mid-Tier2026-05-17T22:38:05.000Zhttps://community.helixops.ai/s/article/Inquira-KA3992492026-05-17T22:38:03.000Zhttps://community.helixops.ai/s/article/Inquira-KA4132342026-05-17T22:37:58.000Zhttps://community.helixops.ai/s/article/Inquira-KA3646282026-05-17T22:37:57.000Zhttps://community.helixops.ai/s/article/Inquira-KA4306382026-05-17T22:37:56.000Zhttps://community.helix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Updating-Remedyforce-CI-Change-Link-Error-This-error-occurred-when-the-flow-tried-to-create-records-CANNOT-INSERT-UPDATE-ACTIVATE-ENTITY-BMCServiceDesk-Change-CI-AddChatterPost2026-05-17T22:37:10.000Zhttps://community.helixops.ai/s/article/Error-Unknown-veradmin-failure-while-installing-User-Experience-Patch-error2026-05-17T22:37:10.000Zhttps://community.helixops.ai/s/article/Error-updating-Remedyforce-Task-Error-JSON-string-exceeds-heap-limit-size2026-05-17T22:37:09.000Zhttps://community.helixops.ai/s/article/RF-257752026-05-17T22:37:08.000Zhttps://community.helixops.ai/s/article/Inquira-KA3788892026-05-17T22:37:07.000Zhttps://community.helixops.ai/s/article/Error-when-creating-Remedyforce-Service-request-INSUFFICIENT-ACCESS-ON-CROSS-REFERENCE-ENTITY-insufficient-access-rights-on-cross-reference-id-xxxxxxx2026-05-17T22:37:06.000Zhttps://community.helixops.ai/s/article/Inquira-KA3026882026-05-17T22:37:06.000Zhttps://community.helixops.ai/s/article/Error-when-copying-email-address-into-customer-Additional-Email-Notifications-field-Error-Invalid-script-parameter-A-page-received-invalid-data2026-05-17T22:37:04.000Zhttps://community.helixops.ai/s/article/Error-when-login-on-AR-System-Midtier2026-05-17T22:36:59.000Zhttps://community.helixops.ai/s/article/Error-when-opening-the-Overview-Console2026-05-17T22:36:59.000Zhttps://community.helixops.ai/s/article/RF-253042026-05-17T22:36:58.000Zhttps://community.helixops.ai/s/article/Error-when-running-AREntryCounter-utility-on-Windows-with-Hungarian-Regional-settings-java-text-ParseException-Unparseable-date2026-05-17T22:36:57.000Zhttps://community.helixops.ai/s/article/Error-when-reinstalling-Smart-IT-1-3-Failed-to-read-registry-value-datatype2026-05-17T22:36:57.000Zhttps://community.helixops.ai/s/article/AR-Upsert-0-ERROR-417-The-group-name-is-not-a-defined-group2026-05-17T22:36:56.000Zhttps://community.helixops.ai/s/article/RF-257472026-05-17T22:36:55.000Zhttps://community.helixops.ai/s/article/RF-263742026-05-17T22:36:55.000Zhttps://community.helixops.ai/s/article/Inquira-KA3171792026-05-17T22:36:55.000Zhttps://community.helixops.ai/s/article/Error-when-trying-to-add-license-for-migrator-Please-use-the-BMC-Remedy-User-tool-to-manage-the-BMC-Remedy-Migrator-license2026-05-17T22:36:55.000Zhttps://community.helixops.ai/s/article/Error-when-trying-to-open-UDM-job-console2026-05-17T22:36:53.000Zhttps://community.helixops.ai/s/article/Error-while-attaching-file-before-saving-incident-through-Smart-IT2026-05-17T22:36:50.000Zhttps://community.helixops.ai/s/article/Error-while-configuring-the-Jira-connector2026-05-17T22:36:48.000Zhttps://community.helixops.ai/s/article/Error-while-creating-People-through-a-web-service-when-using-the-site-field2026-05-17T22:36:47.000Zhttps://community.helixops.ai/s/article/Error-while-importing-the-def-file-ERROR-ORA-01430-column-being-added-already-exists-in-table2026-05-17T22:36:43.000Zhttps://community.helixops.ai/s/article/RF-239032026-05-17T22:36:40.000Zhttps://community.helixops.ai/s/article/Error-while-printing-purchase-order-in-Track-it2026-05-17T22:36:39.000Zhttps://community.helixops.ai/s/article/Error-while-Running-OnBoarding-Not-authorized-on-admin-to-execute-command2026-05-17T22:36:39.000Zhttps://community.helixops.ai/s/article/Error-while-running-a-process-Error-1-org-activi-engine-impl-pvm-PvmException-already-taking-a-transition2026-05-17T22:36:38.000Zhttps://community.helixops.ai/s/article/Error-while-trying-to-login-when-Windows-Authentication-is-enabled-in-Technician-record-on-the-Track-t-20-xx-Mobile-app2026-05-17T22:36:37.000Zhttps://community.helixops.ai/s/article/Error-while-upgrading-to-RSSO-9-1-042026-05-17T22:36:35.000Zhttps://community.helixops.ai/s/article/Error-with-load-balancer-in-front-of-TrueSight-Presentation-Server-TSPS-Forbidden-request-Goto-url-should-be-aligned-with-a-RSSO-cookie-domain2026-05-17T22:36:34.000Zhttps://community.helixops.ai/s/article/Error-Apex-script-unhandlled-trigger-exception-by-user-organization-0059xxxxxxxx-00D9xxxxxxxxxx-in-Remedyforce2026-05-17T22:36:31.000Zhttps://community.helixops.ai/s/article/Inquira-KA3944012026-05-17T22:36:29.000Zhttps://community.helixops.ai/s/article/Error-Type-Status-Report-Message-smartit-atssologout-html-after-logging-out-with-RSSO-integrated-SmartIT2026-05-17T22:36:28.000Zhttps://community.helixops.ai/s/article/Inquira-KA3928012026-05-17T22:36:28.000Zhttps://community.helixops.ai/s/article/Error-Illegal-Request-You-have-sent-us-an-Illegal-URL-or-an-improperly-formatted-request-in-Remedyforce2026-05-17T22:36:25.000Zhttps://community.helixops.ai/s/article/Error-Error-running-report-java-lang-OutOfMemoryError-Java-heap-space-java-lang-OutOfMemoryError-Java-heap-space-In-SmartReporting-Logs2026-05-17T22:36:25.000Zhttps://community.helixops.ai/s/article/Error-Unable-to-cast-object-of-type-System-Boolean-appears-while-performing-Asset-Synchronization2026-05-17T22:36:24.000Zhttps://community.helixops.ai/s/article/Error-Violation-of-PRIMARY-KEY-constraint-MASTERxx-ASSN-PK-Cannot-insert-duplicate-key-in-object-dbo-MASTERxx-ASSIGNMENT2026-05-17T22:36:22.000Zhttps://community.helixops.ai/s/article/Error-HTTP-400-error-Bad-request-When-Opening-Incident-Hyperlink-From-Smart-Reporting-In-Internet-Explorer2026-05-17T22:36:22.000Zhttps://community.helixops.ai/s/article/Inquira-KA3489012026-05-17T22:36:21.000Zhttps://community.helixops.ai/s/article/Error-nsh-is-not-recognized-as-an-internal-or-external-command-by-BMC-Server-Automation-Adapter-in-TrueSight-Orchestration2026-05-17T22:36:21.000Zhttps://community.helixops.ai/s/article/Error-Compiled-Formula-is-too-Big-to-Execute-13-831-characters-Maximum-Size-is-5000-Characters-in-BMC-Helix-Remedyforce2026-05-17T22:36:20.000Zhttps://community.helixops.ai/s/article/Error-Ambiguous-column-name-SUBSTR-Using-SmartReporting-Freehand-SQL2026-05-17T22:36:20.000Zhttps://community.helixops.ai/s/article/RF-260112026-05-17T22:36:18.000Zhttps://community.helixops.ai/s/article/ERROR-Open-file-PATROL-HOME-lib-nls-locale-loc-registry-failed2026-05-17T22:36:16.000Zhttps://community.helixops.ai/s/article/RF-246512026-05-17T22:36:16.000Zhttps://community.helixops.ai/s/article/Inquira-KA3181242026-05-17T22:36:16.000Zhttps://community.helixops.ai/s/article/Error-MetaData-Init-Failed-20814-METADATA-Unknown-error-Overlapped-I-O-operation-is-in-progress2026-05-17T22:36:15.000Zhttps://community.helixops.ai/s/article/Inquira-KA3603392026-05-17T22:36:15.000Zhttps://community.helixops.ai/s/article/Error-Record-with-Same-Instance-Name-Already-Exists-Please-Enter-Unique-Value-for-Instance-Name2026-05-17T22:36:14.000Zhttps://community.helixops.ai/s/article/Error-Site-is-Down-for-Maintenance-when-accessing-force-com-login-page-for-Staff-login-in-BMC-Helix-Remedyforce2026-05-17T22:36:14.000Zhttps://community.helixops.ai/s/article/ERROR-QA-Validation-failures-objects-Account-object-976-13-Cannot-modify-managed-object-entity-CustomFieldDefinition-component-xxxxxxxxx-field-Description-state-installed-newValue-null-oldValue-This-field-will-be-used-to-store-branding2026-05-17T22:36:13.000Zhttps://community.helixops.ai/s/article/Error-unexpected-end-of-string-while-parsing-JSON-string-error-may-occur-when-opening-issue2026-05-17T22:36:11.000Zhttps://community.helixops.ai/s/article/Error-Your-organization-has-reached-the-time-limit-for-processing-time-triggers-workflow-in-Remedyforce2026-05-17T22:36:09.000Zhttps://community.helixops.ai/s/article/Errores-ARERR-9350-Remedy-AR-System-Mid-Tier2026-05-17T22:36:05.000Zhttps://community.helixops.ai/s/article/Inquira-KA3519802026-05-17T22:36:05.000Zhttps://community.helixops.ai/s/article/Errors-in-log-Error-occured-while-running-escalations-for-Workspace2026-05-17T22:36:03.000Zhttps://community.helixops.ai/s/article/Errors-may-occur-creating-or-editing-issues-if-database-is-Oracle-112042026-05-17T22:36:01.000Zhttps://community.helixops.ai/s/article/Errors-occur-attempting-to-connect-to-SMTP-service-which-requires-TLS-encryption-on-port-5872026-05-17T22:36:01.000Zhttps://community.helixops.ai/s/article/Errors-occur-when-attempting-to-save-ticket-if-Auto-Assignment-Business-Rule-is-run2026-05-17T22:36:01.000Zhttps://community.helixops.ai/s/article/Errors-seen-when-starting-Service-Broker2026-05-17T22:35:58.000Zhttps://community.helixops.ai/s/article/Errors-running-Data-Import-Tool-and-how-to-change-workspace2026-05-17T22:35:58.000Zhttps://community.helixops.ai/s/article/Inquira-KA3707532026-05-17T22:35:56.000Zhttps://community.helixops.ai/s/article/Inquira-KA3653982026-05-17T22:35:55.000Zhttps://community.helixops.ai/s/article/Escalation-throws-ERROR-9143-Conversion-of-a-datetime-string-to-timestamp-failed2026-05-17T22:35:54.000Zhttps://community.helixops.ai/s/article/Inquira-KA2915742026-05-17T22:35:53.000Zhttps://community.helixops.ai/s/article/Inquira-KA3495102026-05-17T22:35:51.000Zhttps://community.helixops.ai/s/article/Moviri-Integrator-for-TrueSight-Capacity-Optimization-TSCO-ETL-failing-with-error-unable-to-find-valid-certification-path-to-requested-target2026-05-17T22:35:48.000Zhttps://community.helixops.ai/s/article/In-TrueSight-Capacity-Optimization-TSCO-ETL-execution-failing-with-error-quot-SQL-Loader-704-Internal-error-ulconnect-OCIServerAttach-0-ORA-12154-TNS-could-not-resolve-the-connect-identifier2026-05-17T22:35:46.000Zhttps://community.helixops.ai/s/article/Inquira-KA3552902026-05-17T22:35:42.000Zhttps://community.helixops.ai/s/article/EUEM-SE-AMIGO-Program2026-05-17T22:35:39.000Zhttps://community.helixops.ai/s/article/Inquira-KA3815812026-05-17T22:35:27.000Zhttps://community.helixops.ai/s/article/EUEM-What-are-the-security-consequences-of-disabling-Diffie-Hellman-based-ciphersuites-for-monitoring-by-EUEM2026-05-17T22:35:22.000Zhttps://community.helixops.ai/s/article/Inquira-KA3781832026-05-17T22:35:20.000Zhttps://community.helixops.ai/s/article/Inquira-KA3707152026-05-17T22:35:16.000Zhttps://community.helixops.ai/s/article/Inquira-KA3853212026-05-17T22:35:16.000Zhttps://community.helixops.ai/s/article/Inq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2:29:34.000Zhttps://community.helixops.ai/s/article/Footprints-20-xx-How-to-change-Login-screen-background2026-05-17T22:29:33.000Zhttps://community.helixops.ai/s/article/FootPrints-20-x-Subquery-returned-more-than-1-value-error-may-occur-when-attempting-to-display-users2026-05-17T22:29:33.000Zhttps://community.helixops.ai/s/article/FootPrints-20-X-Unexpected-error-Caused-by-null-when-publishing-a-workspace2026-05-17T22:29:33.000Zhttps://community.helixops.ai/s/article/Footprints-20-x-Run-Migration-Export-Tool-in-environment-without-GUI2026-05-17T22:29:33.000Zhttps://community.helixops.ai/s/article/FootPrints-20-x-Inheriting-Shared-fields-in-Quick-Template-which-are-part-of-dependency-gives-an-error-while-publishing-workspace2026-05-17T22:29:32.000Zhttps://community.helixops.ai/s/article/Footprints-20-x-How-to-Link-Field-to-External-Data-Source2026-05-17T22:29:29.000Zhttps://community.helixops.ai/s/article/Business-Rule-validation-error-Wrong-field-values-XXXXXX-Value-does-not-match-email-pattern2026-05-17T22:29:29.000Zhttps://community.helixops.ai/s/article/Footprints-20-x-Real-Number-fields-too-small-as-its-not-accepting-value2026-05-17T22:29:28.000Zhttps://community.helixops.ai/s/article/Footprints-20-x-Red-earmarks-present-when-viewing-KBs-in-Category-Browser-in-Dawn-Theme2026-05-17T22:29:28.000Zhttps://community.helixops.ai/s/article/FootPrints-20-x-404-Error-After-database-restore2026-05-17T22:29:27.000Zhttps://community.helixops.ai/s/article/FootPrints-20-x-After-restoring-database-on-Test-server-Base-URL-is-pointing-out-to-production-server-and-URL-gets-redirected-to-production-server-address-and-shows-error-This-site-can-t-be-reached2026-05-17T22:29:26.000Zhttps://community.helixops.ai/s/article/Footprints-20-X-Unable-to-set-value-of-Date-type-field-using-Email-HTML-format2026-05-17T22:29:26.000Zhttps://community.helixops.ai/s/article/FootPrints-20-X-Applying-a-quick-template-clears-dependencies-in-linked-fields2026-05-17T22:29:26.000Zhttps://community.helixops.ai/s/article/Footprints-20-x-Business-rule-to-Create-subtasks-from-a-master-ticket-populate-field-s-value-on-subtask-and-link-contact-on-the-subtask2026-05-17T22:29:26.000Zhttps://community.helixops.ai/s/article/Footprints-20-x-How-to-Setup-Preventive-Maintenance-or-Recurring-Appointment-that-will-generate-new-tickets2026-05-17T22:29:22.000Zhttps://community.helixops.ai/s/article/Footprints-20-x-What-are-type-of-fields2026-05-17T22:29:20.000Zhttps://community.helixops.ai/s/article/FootPrints-20-XX-Access-Denied-error-when-attempting-to-submit-Survey2026-05-17T22:29:19.000Zhttps://community.helixops.ai/s/article/Change-the-compatibility-level-of-a-database2026-05-17T22:29:19.000Zhttps://community.helixops.ai/s/article/Inbound-email-with-HTML-codes-are-parsed-in-description-field2026-05-17T22:29:18.000Zhttps://community.helixops.ai/s/article/Footprints-20-XX-Upgrading-to-Tomcat-8-52026-05-17T22:29:17.000Zhttps://community.helixops.ai/s/article/Access-Denied-error-when-attempting-to-update-ticket-via-email-from-address-that-is-not-linked-to-user-in-FootPrints2026-05-17T22:29:15.000Zhttps://community.helixops.ai/s/article/Changes-needed-for-using-the-FootPrints-20-19-01-or-later-with-an-encrypted-SQL-Server-database-connection-JDK2026-05-17T22:29:14.000Zhttps://community.helixops.ai/s/article/FootPrints-20-XX-How-to-check-if-network-issue-is-there-while-connecting-to-FootPrints2026-05-17T22:29:11.000Zhttps://community.helixops.ai/s/article/Footprints-20-XX-How-to-configure-oauth-2-0-in-GCC-environments2026-05-17T22:29:10.000Zhttps://community.helixops.ai/s/article/FootPrints-20-XX-Security-Configuration2026-05-17T22:29:08.000Zhttps://community.helixops.ai/s/article/FootPrints-20-xx-Unexpected-Rule-Error-in2026-05-17T22:29:07.000Zhttps://community.helixops.ai/s/article/FootPrints-20-xx-How-to-upgrade-existing-OpenJDK-to-newer-version2026-05-17T22:29:05.000Zhttps://community.helixops.ai/s/article/FootPrints-20-xx-xx-How-to-add-a-CC-field-in-Footprints2026-05-17T22:29:04.000Zhttps://community.helixops.ai/s/article/FootPrints-20-xx-Configuring-chat2026-05-17T22:29:04.000Zhttps://community.helixops.ai/s/article/FootPrints-20-xx-How-to-install-FootPrints-application-on-windows-machine2026-05-17T22:29:03.000Zhttps://community.helixops.ai/s/article/FootPrints-20-XX-How-do-I-configure-FootPrints-20-20-x-to-use-Oauth-2-0-for-Microsoft-3652026-05-17T22:29:03.000Zhttps://community.helixops.ai/s/article/FootPrints-20-xx-How-to-download-and-use-Licensing-for-FootPrints-Applications-INCLUDES-VIDEO2026-05-17T22:29:02.000Zhttps://community.helixops.ai/s/article/FootPrints-20-xx-Supported-BCM-version-for-Footprints-20-xx-versions2026-05-17T22:29:01.000Zhttps://community.helixops.ai/s/article/Why-do-I-see-an-error-whilst-access-Administration-page-in-FootPrints2026-05-17T22:29:00.000Zhttps://community.helixops.ai/s/article/FootPrints-20-xx-The-Business-Rule-action-Set-Color-of-Ticket-can-fail-with-Color-field-in-item-not-found-error2026-05-17T22:29:00.000Zhttps://c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2026-05-17T22:27:03.000Zhttps://community.helixops.ai/s/article/Inquira-KA3784312026-05-17T22:27:00.000Zhttps://community.helixops.ai/s/article/Inquira-KA3418892026-05-17T22:27:00.000Zhttps://community.helixops.ai/s/article/Getting-error-ORA-00932-inconsistent-datatypes-expected-got-CLOB-when-click-on-Plugin-Set-on-AR-System-Administration-Plugin-Server-Config-Form2026-05-17T22:27:00.000Zhttps://community.helixops.ai/s/article/Getting-error-Unable-to-update-Upgrade-Tracker-ERROR-302-Entry-does-not-exist-in-database-in-CMDB-DeNormalization-logs2026-05-17T22:26:59.000Zhttps://community.helixops.ai/s/article/Getting-error-Value-does-not-fall-within-the-limits-specified-for-the-field-Field-ID-HPD-Help-Desk-1000003888-Maximum-length-30-on-selecting-a-value-with-more-than-30-chars-in-Resolution-Method-field-of-Incident-request2026-05-17T22:26:58.000Zhttps://community.helixops.ai/s/article/Getting-ERROR-2151036-while-creating-outage-for-business-service-CI2026-05-17T22:26:57.000Zhttps://community.helixops.ai/s/article/Inquira-KA4216212026-05-17T22:26:56.000Zhttps://community.helixops.ai/s/article/Getting-error-attempting-to-Import-PDT-s-and-or-SRD-s-in-SRM-Import-Export-Console2026-05-17T22:26:56.000Zhttps://community.helixops.ai/s/article/Inquira-KA3173262026-05-17T22:26:55.000Zhttps://community.helixops.ai/s/article/Inquira-KA3093422026-05-17T22:26:52.000Zhttps://community.helixops.ai/s/article/Getting-error-trying-to-run-ETL-connecting-to-SQL-Server-database-FAILED-BCO-ETL-ERR011-Detected-an-abnormal-ETL-termination-The-driver-could-not-establish-a-secure-connection-to-SQL-Server-by-using-Secure-Sockets-Layer-SSL-encryption2026-05-17T22:26:51.000Zhttps://community.helixops.ai/s/article/Getting-Error-when-Setting-Path-While-Generating-TrueSight-Infrastructure-Management-private-certificates2026-05-17T22:26:50.000Zhttps://community.helixops.ai/s/article/Inquira-KA3198652026-05-17T22:26:50.000Zhttps://community.helixops.ai/s/article/Inquira-KA2892042026-05-17T22:26:48.000Zhttps://community.helixops.ai/s/article/Getting-error-while-creating-Asset-People-Organization-Relationship-The-People-Organization-relationship-you-are-trying-to-create-already-exists-for-the-selected-role-ARERR-449992026-05-17T22:26:48.000Zhttps://community.helixops.ai/s/article/Inquira-KA3666912026-05-17T22:26:45.000Zhttps://community.helixops.ai/s/article/Getting-Error-6118-The-list-of-servers-for-this-workgroup-is-not-currently-available-while-configuring-a-cluster-using-PATROL-Cluster-Configuration-Wizard2026-05-17T22:26:45.000Zhttps://community.helixops.ai/s/article/Getting-HTTP-404-Error-after-logging-into-TrueSight-console2026-05-17T22:26:42.000Zhttps://community.helixops.ai/s/article/Getting-Innovation-Suite-Error-13517-the-dialog-for-transferring-to-a-live-agent-is-missing-from-the-IBM-Watson-workspace2026-05-17T22:26:41.000Zhttps://community.helixops.ai/s/article/Inquira-KA3417072026-05-17T22:26:32.000Zhttps://community.helixops.ai/s/article/Getting-NullPointerException-while-updating-Incident-in-smart-IT-1-42026-05-17T22:26:32.000Zhttps://community.helixops.ai/s/article/Inquira-KA3736742026-05-17T22:26:31.000Zhttps://community.helixops.ai/s/article/Getting-the-Error-Service-not-Found-on-opening-the-knowledge-Articles-in-Digital-Workplace-Portal2026-05-17T22:26:28.000Zhttps://community.helixops.ai/s/article/Inquira-KA3928342026-05-17T22:26:27.000Zhttps://community.helixops.ai/s/article/Inquira-KA3209202026-05-17T22:26:26.000Zhttps://community.helixops.ai/s/article/Inquira-KA3716332026-05-17T22:26:26.000Zhttps://community.helixops.ai/s/article/Getting-timeout-Error-93-while-opening-job-console2026-05-17T22:26:26.000Zhttps://community.helixops.ai/s/article/Getting-Transaction-Rolled-Back-error2026-05-17T22:26:25.000Zhttps://community.helixops.ai/s/article/GJS1028E-Java-collector-failed-to-connect-with-monitored-Generic-JVM-Environment2026-05-17T22:26:21.000Zhttps://community.helixops.ai/s/article/Global-search-is-not-working-at-SmartIT-end2026-05-17T22:26:19.000Zhttps://community.helixops.ai/s/article/Global-Search-Not-Working-In-Server-Group-Environment2026-05-17T22:26:18.000Zhttps://community.helixops.ai/s/article/Inquira-KA4198122026-05-17T22:26:17.000Zhttps://community.helixops.ai/s/article/Google-Chrome-Launch-in-new-tab-action-opens-only-the-first-ticket-in-new-tab-when-selecting-more-than-one-ticket-from-ticket-console2026-05-17T22:26:14.000Zhttps://community.helixops.ai/s/article/Google-Maps-error-in-SmartIT-and-MyIT2026-05-17T22:26:13.000Zhttps://community.helixops.ai/s/article/Graphs-are-not-displayed-in-Smart-Reporting2026-05-17T22:26:11.000Zhttps://community.helixops.ai/s/article/Grid-startup-failing-with-error-Failed-to-initialize-the-SSL-certificate-needed-to-secure-JMS-communication-in-TrueSight-Orchestration2026-05-17T22:26:10.000Zhttps://community.helixops.ai/s/article/For-Group-List-Field-On-User-Form-we-are-getting-error-Value-does-not-fall-within-the-limits-specified-for-field-Maximum-length-4000-User-Group-List-ARER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upport-Company-Owner-Support-Organization-Owner-Group-and-Owner-fields2026-05-17T22:02:02.000Zhttps://community.helixops.ai/s/article/Incident-Print-Button-presents-blank-report2026-05-17T22:02:02.000Zhttps://community.helixops.ai/s/article/Inquira-KA4141252026-05-17T22:02:00.000Zhttps://community.helixops.ai/s/article/Incident-status-change-back-to-Assigned-from-Resolved2026-05-17T22:01:59.000Zhttps://community.helixops.ai/s/article/Inquira-KA3099712026-05-17T22:01:58.000Zhttps://community.helixops.ai/s/article/Incident-Submitter-with-AR-Read-license-experiencing-ARERR-8932-and-332-on-Incident-submit-no-write-license2026-05-17T22:01:58.000Zhttps://community.helixops.ai/s/article/Incident-templates-are-not-shown-in-recommended-list-while-creating-Incident-from-Smart-Recorder2026-05-17T22:01:56.000Zhttps://community.helixops.ai/s/article/Incident-Templates-that-have-access-defined-on-Organization-or-Company-level-no-longer-visible-after-applying-Smart-IT-1-6-00-cumulative-hotfix2026-05-17T22:01:56.000Zhttps://community.helixops.ai/s/article/Incident-Templates-are-not-visible-in-Smart-IT2026-05-17T22:01:56.000Zhttps://community.helixops.ai/s/article/Incident-URL-to-open-the-record-in-Remedyforce-Self-Service2026-05-17T22:01:54.000Zhttps://community.helixops.ai/s/article/Incident-Work-logs-are-not-added-via-RBE2026-05-17T22:01:53.000Zhttps://community.helixops.ai/s/article/Incidents-are-not-closing-automaticlly2026-05-17T22:01:52.000Zhttps://community.helixops.ai/s/article/Incidents-are-not-getting-generated-for-Truesight-events-ERROR-NUM-48255-ERROR-MESSAGE-X-records-have-been-found-for-the-Incident-contact-information-you-have-provided2026-05-17T22:01:51.000Zhttps://community.helixops.ai/s/article/Incidents-created-without-related-Service-Request2026-05-17T22:01:51.000Zhttps://community.helixops.ai/s/article/Include-attachments-from-the-item-checkbox-in-email-templates-not-including-attachments-as-expected2026-05-17T22:01:49.000Zhttps://community.helixops.ai/s/article/DWP-Upgrade-Tomcat-from-8-5-37-to-8-5-512026-05-17T22:01:49.000Zhttps://community.helixops.ai/s/article/DWP-Catalog-Managing-attachments2026-05-17T22:01:48.000Zhttps://community.helixops.ai/s/article/DWP-not-starting-properly2026-05-17T22:01:48.000Zhttps://community.helixops.ai/s/article/UPGRADING-DWP-SmartIT-How-to-upgrade-DWP-18-02-SmartIT-2-0-to-18-05-into-separate-servers2026-05-17T22:01:47.000Zhttps://community.helixops.ai/s/article/SRM-302-Entry-does-not-exist-in-database-errors-in-CAI-Events-on-some-requests2026-05-17T22:01:47.000Zhttps://community.helixops.ai/s/article/How-to-Map-Variable-to-Questions-in-Service-Request-Management2026-05-17T22:01:47.000Zhttps://community.helixops.ai/s/article/Incoming-email-is-causing-Footprints-homepage-to-get-Client-Exception-You-re-trying-to-decode-an-invalid-JSON-String2026-05-17T22:01:46.000Zhttps://community.helixops.ai/s/article/Incoming-Email-with-zero-kb-attachments-do-not-create-tickets2026-05-17T22:01:45.000Zhttps://community.helixops.ai/s/article/Incoming-emails-not-working-for-the-mails-generated-by-script2026-05-17T22:01:45.000Zhttps://community.helixops.ai/s/article/Incompatible-data-types-for-intended-relational-operation-ARERR-3132026-05-17T22:01:43.000Zhttps://community.helixops.ai/s/article/Inquira-KA3846802026-05-17T22:01:43.000Zhttps://community.helixops.ai/s/article/Inconsistent-event-count-in-TSPS-dashboard2026-05-17T22:01:39.000Zhttps://community.helixops.ai/s/article/Inquira-KA3867582026-05-17T22:01:18.000Zhttps://community.helixops.ai/s/article/Incorrect-datestimes-displayed-in-custom-reports2026-05-17T22:01:15.000Zhttps://community.helixops.ai/s/article/Incorrect-Link-sent-via-email-notifications-results-in-ARERR-9280-AR-System-Server2026-05-17T22:01:11.000Zhttps://community.helixops.ai/s/article/Incorrect-Priority-Details-sent-to-end-users-notification-emails2026-05-17T22:01:09.000Zhttps://community.helixops.ai/s/article/Incorrect-registry-used-for-image-pull-causing-Helix-OnPrem-pipeline-failure2026-05-17T22:01:08.000Zhttps://community.helixops.ai/s/article/Incorrect-questions-displaying-under-Condition-after-changes-were-made-to-an-SRD2026-05-17T22:01:08.000Zhttps://community.helixops.ai/s/article/Increase-processing-timeout-threshold-for-CGI-and-FastCGI2026-05-17T22:01:03.000Zhttps://community.helixops.ai/s/article/Increase-static-resource-limit2026-05-17T22:01:02.000Zhttps://community.helixops.ai/s/article/Index-getting-created-with-with-NLS-SORT-BINARY-CI-even-if-we-set-NLS-SORT-BINARY-AI2026-05-17T22:01:00.000Zhttps://community.helixops.ai/s/article/IndexOutOfBoundsException-error-while-running-Convert-to-Numeric-transformation-in-TrueSight-Orchestration2026-05-17T22:00:58.000Zhttps://community.helixops.ai/s/article/Information-about-Ad-Hoc-Approval-Process-INCLUDES-VIDEO2026-05-17T22:00:50.000Zhttps://community.helixops.ai/s/article/Information-and-confirmation-of-the-use-of-CMA-v-s-PCM-and-the-Patrol-console-utilizing-TrueSight-10-12026-05-17T22:00:48.000Zhttps://comm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